Sales Coordinator – Amazon
Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our
flagship brand, Marshall, is uniquely positioned with over 60 years of rock ‘n’ roll attitude on stage, at home, and on the go.
Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in over 90 markets worldwide.
Right now, we need to strengthen our Logistics & Operations team with a Sales Coordinator for Amazon who will focus on supporting
and coordinating Amazon business operations across EMEA and contributing to the continued development of Marshall’s European
online marketplace business.
What you’ll do:
As Sales Coordinator – Amazon, you will support the day-to-day operations of Marshall’s Amazon business across EMEA. You will work
closely with Sales, Demand Planning, Finance, Amazon Vendor Managers and third-party partners to ensure smooth operations, strong
sales performance and excellent customer experience.
Amazon will remain the primary focus of the role, while the position will evolve over time to support additional European online
marketplaces and pureplay accounts as Marshall continues to expand its digital commerce footprint.
Roles & Responsibilities:
- Manage and monitor daily operational activities across Amazon accounts, including purchase orders, deliveries, shortages and
product availability.
Coordinate forecasts, inventory planning, product launches, assortment updates and promotional activities.
Monitor and resolve operational issues, including chargebacks, compliance issues, deductions and trade terms credits.
Maintain accurate product, pricing and customer information and ensure effective catalogue and order management.
- Work daily in Microsoft Dynamics 365 (D365), including EDI transactions, and support process improvements and automation
initiatives.
Support the onboarding and ongoing operational management of new European marketplaces and pureplay accounts.
Who we’re looking for:
You are an analytical, structured and proactive person who enjoys working in a fast-paced environment. You have strong attention
to detail and are comfortable coordinating across multiple stakeholders and priorities. You take ownership, solve problems
independently and are motivated by improving processes and ways of working.
You probably have the following experiences & skills:
A few years of experience in Amazon working with E-commerce, Sales Operations or Supply Chain.
- Proven experience managing Amazon operations across multiple business models and platforms, including product setup, inventory
management and order processing.
Experience with Amazon Vendor Central and Seller Central.
Experience working with ERP systems, preferably Microsoft Dynamics 365 (D365), including EDI transactions.
Strong analytical, organisational and problem-solving skills, with advanced Excel skills and a data-driven mindset.
Experience with online marketplaces beyond Amazon is considered an advantage.
Our pledge:
We thrive to foster an inclusive workplace and we do not discriminate on the basis of race, religion, disability, colour, national
origin, gender, sexual orientation, age or marital status. We firmly believe that Marshall thrives when our employees do, leading
to better experiences for our consumers.
We encourage applications from all over the world. To enable transitioning from another country for a role at Marshall, we offer
re-location support. This support is tailored for each role but always includes visa/work permit application, local authority
registration, and home finding service. Don't hesitate to reach out if you have any questions.
Does this sound like you?
We look forward to reviewing your application!