Who we are About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of
companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue,
and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of
work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the
most important work of your career.
About the team
At Stripe, our Mexico City office is a vibrant hub at the
forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration,
innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to
enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty,
while having fun and celebrating our successes together.
We cultivate a culture of collaboration, inclusivity, and support
where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year,
empowering our users not just to solve problems but to achieve their goals.
What you'll do Responsibilities
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
Conduct investigations on merchant accounts to support financial partner requirements
- Assess risk factors and trends of
potentially fraudulent activity
- Help maintain fraud detection strategies and business rules that balance fraud loss and
customer experience
- Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk
within process and performance
- Participate in monthly, quarterly, and annual business reviews for the Fraud Operations
team
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If
you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Some experience in fraud analysis, fraud investigations, or fraud operations
Experience using data to make assessments and judgments
A team-focused mentality and effective problem-solving skills
The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented
- You have
availability to work 100% in-office
- You're willing to periodically work a weekend (remotely) for which you will be
compensated with weekdays off
Preferred qualifications
- Fraud experience in payments, e-commerce, or fintech
mitigating digital and card-not-present fraud
- Knowledge of fraud schemes, fraud prevention methods, and fraud detection
tools
Prior fraud experience across multiple industries and verticals
- Experience in a high-growth technology
company
Experience working from a queue