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An overview of this role
As a Senior Program Manager within
GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional
technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT
leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that
requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive
decisions across teams.
You will operate at the intersection of IT, Finance, Legal, Product, and Business operations,
bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities,
improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving,
risks surfaced, and stakeholders informed.
What you'll do
- Own end-to-end program
management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap
development, resource planning, and delivery tracking
- Define and communicate clear success metrics for each program,
reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with
recommended paths forward
- Partner with business and technology stakeholders to develop a deep understanding of underlying
problems, desired outcomes, and solution trade-offs
- Drive cross-functional alignment by facilitating decision-making,
resolving dependencies, and maintaining momentum across distributed teams
- Recommend and implement improvements to program
governance frameworks, intake processes, and ways of working across the CIO org
- Translate complex technical and business
requirements into clear, actionable work plans accessible to both technical and non-technical audiences
- Anticipate risks
and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
- Model GitLab
values and remote work best practices, contributing to a high-trust, async-first team culture
What you'll
bring
- 6+ years of program management experience, with a strong track record delivering large,
cross-functional Enterprise Technology & AI programs
- Demonstrated ability to simplify complex processes and build
structured approaches to ambiguous problems
- Experience influencing without authority, earning trust with senior
stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
- Comfortable operating
at both a strategic level and in the details, switching between executive communication and hands-on program execution as
needed
- Strong written and verbal communication skills, with experience presenting program status, risks, and
recommendations to ETA leadership and Executive audiences
- Familiarity with Enterprise IT domains such as business
systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
- Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or
equivalent certification is a plus
- Experience working in a remote, globally distributed environment with a bias toward
async collaboration and clear documentation
About the team
The CIO Enterprise
Technology & AI team is GitLab's central engine for improving the systems, data, and AI capabilities that support how
we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled
workflows that help our globally distributed GitLab team members work effectively and securely.
You'll join a team that
partners closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into
scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program
leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring
transparency to how strategic work gets delivered across the organization.
How
GitLab Supports Full-Time Employees
- Benefits to support your health,
finances, and well-being
- Flexible
Paid Time Off
- Team Member
Resource Groups
- Equity Compensation &
Employee Stock Purchase Plan
- Growth and Development
Fund
- Parental
Leave
Please note that we welcome interest from candidates with varying levels of experience; many
successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and
allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team
members in countries around the world. All of our roles are remote, however some roles may carry specific location-based
eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting
process.
Privacy Policy: Please review our Recruitment Privacy
Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement,
promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy,
lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental
or physical disability, genetic information (including family medical history), discharge status from the military, protected
veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and
Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment
based on any of these characteristics. See also GitLab’s EEO
Policy and EEO is the Law. If you have a disability or special need that requires accommodation,
please let us know during the recruiting
process.