Senior Line Haul Specialist 資深運輸營運調度專員 (Middle Mile)

Senior Automation Design Specialist

Coupang

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   Position: Senior Automation Design Specialist   What will you do? CLS(TW) is seeking a Logistics Automation Specialist to help lead the successful implementation of our new Auto Sorter system project. The core of this role is to ensure a successful system launch, maximize operational efficiency, and secure long-term stability. Key responsibilities include applying "lessons learned" from existing equipment data to optimize the design of the new system. You will manage the end-to-end project lifecycle, from manufacturing to final stabilization, overseeing the schedule, budget, and risks while leading collaboration between internal and external teams. Post-launch, you will conduct real-time analysis of Key Performance Indicators (KPIs) like uptime and sorting accuracy to develop and execute data-driven improvement plans. This also involves working closely with on-site teams to enhance operational processes and strengthen their capabilities. Finally, you will establish a systematic, preventative maintenance program focused on proactive care rather than reactive repairs. This includes creating inspection schedules, managing spare parts, and developing Standard Operating Procedures (SOPs) for rapid issue resolution to minimize downtime. Ultimately, this position requires a leader with a strong blend of technical expertise, project management skills, and data-driven analytical capabilities.   KEY RESPONSIBILITIES: * Involve in the full lifecycle of the Auto Sorter system implementation, from design and manufacturing to launch and stabilization. * Apply data-driven insights from existing equipment to optimize new system design and performance. * Manage project scope, timeline, budget, and risk mitigation across internal and external stakeholders. * Monitor and analyze real-time KPIs such as uptime, throughput, and sorting accuracy to drive continuous improvement. * Collaborate with operations, engineering, and vendor teams to ensure seamless system integration and operational readiness. * Develop and execute preventive maintenance programs, including inspection schedules and spare parts management. * Create and maintain SOPs for troubleshooting and rapid issue resolution to minimize downtime. * Support on-site teams with training and process optimization to enhance operational capabilities. * Ensure compliance with safety and quality standards throughout system deployment and operation. * Champion innovation and automation to improve logistics efficiency and deliver customer WOW in Taiwan’s fast-paced e-commerce market. ---------------------------------------------------------------------------------------------------------------------------------- ESSENTIAL QUALIFICATIONS: * 5+ years of experience in automation engineering, logistics systems, or industrial project management. * Proven track record of leading large-scale automation or equipment deployment projects. * Strong analytical skills with experience in KPI monitoring and data-driven decision making. * Proficiency in project management tools and methodologies (e.g., Agile, PMP). * Familiarity with industrial automation systems, PLCs, sensors, and conveyor technologies. * Excellent communication and stakeholder management skills, including cross-functional collaboration. * Intermediate English proficiency  * Bachelor’s degree in Engineering, Industrial Technology, or related field. ---------------------------------------------------------------------------------------------------------------------------------- PREFERRED QUALIFICATIONS: * Experience in e-commerce logistics or fulfillment center automation. * Knowledge of Taiwan’s logistics infrastructure and regulatory environment. * Advanced degree (Master’s or PhD) in Engineering, Robotics, or related discipline. * Familiarity with data visualization tools (e.g., Tableau, Power BI) and SQL for operational analysis. * Experience working with international vendors and cross-border teams. * Lean Six Sigma or similar process improvement certification. * Ability to thrive in a fast-paced, ambiguous environment with a bias for action. * Passion for delivering operational excellence and customer-centric solutions.

Senior Capacity Planning Manager (Last Mile Management)

Coupang

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang.   Position: Senior Capacity Planning Manager (Last Mile Management) Role Overview The Senior Capacity Planning Manager role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize last mile and middle mile operations.   Key Responsibilities * Establish key performance indicators and benchmarks for planning and forecasting into last mile and middle mile logistics. * Prepare and share daily/monthly last mile and middle mile capacity manpower and asset planning models and collaborate with operations teams to execute. * Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning. * Measuring the last mile driver's performance analysis of multiple cost models and design the route/area-wise productivity of each driver. * Support the development and implementation of workforce planning tools for accurate capacity forecasting.   Essential Qualifications: * 8+ years of relevant experience in logistics last mile and middle mile. * Proven experience in data processing and analysis to build models that support business decisions. * Strong communication skills across various contexts. * Strong analytical mindset and data-driven approach. * Proficiency in MS Office, Advanced Excel, Google Sheet, Tableau and SQL/Python.   Prefered Qualifications: * Degree in Business, Logistics, Supply Chain, or Industrial Engineering. * Experience in planning and project management.   Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.   Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Coupang does not discriminate against disabled applicants or those with veteran status. * We are proud to offer equal opportunities for all applicants. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.   Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Senior Supply Chain Management Specialist (Import Management)

Coupang

Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”       Role Overview   This role is responsible for ensuring smooth import operations, regulatory compliance, and cost-effective , and  works cross-functionally with Instock, Compliance, Cross Border Brand Management teams  What You Will Do  Customs Clearance and Inspection Management * Manage import/export customs clearance activities to ensure accurate documentation, regulatory compliance, and on-time completion * Possess solid knowledge of product inspection processes, with the ability to handle both food and non-food SKUs * For food products, demonstrate comprehensive understanding of the full inspection workflow and effectively respond to inquiries from the TFDA Compliance Collaboration * Work closely with Compliance team to ensure products imported and sold comply with Taiwanese regulations Cost and Efficiency Control * Manage and control costs related to import/export operations    Basic Qualifications   * 8 years of working experience in supply chain management. * Familiarity with cross-border product customs declaration and inspection processes, as well as understanding the documentation required by TFDA is a must * Experience with food products is a plus * Proficient in the use of Excel * Strong cross-functional communication skills, able to work in a fast-paced environment, flexible, and adaptable to a rapidly changing startup environment * Intermediate proficiency in English (listening, speaking, reading, and writing)   Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/