
Capi Money · Tanzania
Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst...
Capi is building the financial infrastructure for emerging markets trade.
Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe,
and Remitly, we’re building the financial infrastructure that emerging markets deserve.
Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling
global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand
rapidly, create jobs, and be engines of prosperity for their countries.
Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like
to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team!
Take a look through Capi’s mission & values.
Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in
the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler
and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every
insight into growth.
They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate
about supporting businesses in navigating their international payment challenges.
We are seeking a highly driven and strategic General Manager to lead Capi’s commercial growth and operations.
You will own the full business performance in your market - building, managing, and scaling teams, driving customer acquisition
and revenue growth, and ensuring operational excellence.
As Capi’s senior leader locally, you’ll be the bridge between customers, the team, and global leadership. You’ll combine strategic
vision with hands-on execution, ensuring we deliver exceptional customer experiences while achieving ambitious growth targets.
This is a hands-on leadership role that blends commercial, operational, and people management responsibilities. It requires field
presence with customers, partners, and institutions to deeply understand the market and drive measurable impact.
Commercial Leadership & Growth
Team Leadership & People Development
Operational & Financial Excellence
delivery.
Stakeholder Management & External Relations
Customer-Centric Strategy
Experience
banking, or B2B financial services.
Skills & Competencies
Additional Attributes
Additional Information
Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse,
inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process
easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re
happy to help.
Dream Big - Join Basta! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Dream Big - Join Basta New Opening! 🍕 About Basta Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The role As General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation. What you will be doing: Leading the opening and day-to-day operation of the restaurant. Building, training and developing a strong front-of-house and management team. Creating a warm, energetic and consistent guest experience. Driving sales, profitability, labour control and operational standards. Working closely with the kitchen and support teams to ensure smooth service. Managing performance, team engagement and service standards. Making sure the restaurant follows company procedures, health & safety and compliance standards. You will thrive in this role if you Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader. Has experience leading busy, high-volume restaurant operations. Is confident managing people, performance, sales and costs. Leads from the floor and enjoys being visible with both guests and the team. Communicates clearly and creates a positive, accountable team culture. Is organised, calm under pressure and able to make good decisions during service. Is excited by the opportunity to open a new restaurant and build something from day one. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow. What do we offer? Be part of one of Europe's fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.
Role Summary The General Manager will work closely with the CEO to lead Octopus Legacy towards its ambition of becoming the UK’s defining brand in estate planning and support after loss. Estate Planning is the core engine of the business - driving revenue, customer growth, brand trust, and long-term value creation. This role carries full end-to-end accountability for the unit’s performance, growth and transformation. The GM will own strategy, commercial performance, operational delivery, people leadership, and customer outcomes. Beyond running the business, this role will lead a critical evolution: transitioning Estate Planning from a predominantly service-led model to a scalable, technology-enabled platform that delivers exceptional customer outcomes and margin strength. You will guide the business through a period of rapid growth and increasing complexity, stabilising and scaling operations, embedding systems and processes for efficiency, and taking full P&L ownership - all while working closely with the founder and executive team to shape the future direction of the business. Key responsibilities * Define and deliver a clear short and long-term strategy for the Estate Planning business that directly supports Octopus Legacy’s broader ambition and growth plans. * Oversee all aspects of the business unit, including revenue, service delivery, and operations. * Take full ownership of commercial and operational performance, translating strategy into clear KPIs, measurable outcomes, and disciplined execution across teams. * Partner with Marketing and New Business to drive viral growth, strengthen the brand, and scale lead generation and conversion. * Partner with Product and Technology to prioritise and accelerate initiatives that improve systems, tooling, and workflows, driving operational efficiency and scalability. Build a best-in-class technology platform connecting our products and customers. * Develop and manage financial resources, including budgeting, forecasting, and reporting to ensure sustainable growth and success. * Take complex, ambiguous problems and opportunities from definition through to delivery, working ‘hands-on’ across teams to remove blockers, improve ways of working, and embed outcomes. * Maintain rigorous compliance with all legal and regulatory requirements, embedding robust quality assurance and risk management processes. * Build and maintain strong relationships with key internal and external stakeholders — including customers, partners and industry bodies — to strengthen our market position and reputation. * Lead and strengthen our high-performance, customer-first culture during rapid scale (c.150 → 300 team size), reinforcing high standards of accountability, behaviour and results. * Attract, recruit, develop and retain an exceptional team, building succession depth for critical roles. * Anticipate market, regulatory and operational risks, and respond with structured, forward-looking action. * Build the organisational scaffolding required for a scaling business unit — formal enough to ensure clarity and control, but lean enough to maintain momentum and entrepreneurial pace. * Partner closely with the CEO, Board, and HoF team as a trusted senior operator, aligning Estate Planning priorities with company direction while helping to shape that direction. What Success looks like * Successful introduction of new products or service enhancements measured by time-to-market, ROI and customer satisfaction. * A fully embedded, data-led operating cadence with clear accountability and performance visibility across all functions. * High retention of top performers and a strengthened leadership bench across the business unit. Profile & Approach * Proven track record leading and scaling service-led businesses, bringing out strong performance in leaders while modelling accountability and high standards. * Sets ambitious expectations for self and others; comfortable raising the bar and upgrading capability where needed. * Strong commercial acumen and financial fluency, including budgeting, forecasting and advanced Excel skills. * Comfortable leading change and driving clarity, pace and outcomes in ambiguous fast-paced environments. * Approaches problems structurally - capable of stepping into issues when required, but focused on building systems that prevent recurrence. * High integrity and strong awareness of operating within regulated environments. * Self-starting, with a strong sense of ownership and pace. * Bias toward technology and automation as enablers of scale and efficiency. * Strong product judgement with the ability to refine and expand service offerings. * Operationally rigorous, data-driven and outcome-focused. Our Mission Octopus Legacy is the place to plan for death and find support after loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leaving mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen. Benefits: * Octopus share incentive scheme. * 27 days holiday + extra day off for your Birthday. * Work from anywhere in the world for up to 4 weeks per year. * Vitality Health & Life Insurance. * Pension scheme. * Enhanced parental leave. * Free Will & LPAs + discounts on other Octopus services. * Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme. * Octopus Giving: we match any charitable fundraising that you do up to £500. * Octopus Springboard: where we help our employees become fully-fledged entrepreneurs. * Dog friendly office. * Breakfast every day, snacks and wellness activities. We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal.