Company Introduction
CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called
‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150
company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery
service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food
delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.
Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees
or service charges to ease the burden on customers who use the food delivery service.
Rocket Now is deeply committed to pioneering the future of Japan’s delivery market. We aim to fundamentally transform the food
delivery industry by building truly customer-first services. Rocket Now provides employees with opportunities to continuously lead
innovation and to take initiative without hesitation based on agility and boldness to deliver results. If you are passionate about
delivering exceptional service to customers and pioneering new markets, join Rocket Now today.
Role Overview
AM team takes ownership of merchant growth and operational performance in Rocket Now’s Japan market.
In a rapidly scaling platform environment, the team partners closely with merchants to drive revenue growth, improve operational
efficiency, and enhance service quality—accelerating Rocket Now’s expansion in the market.
What You Will Do
* Build and manage relationships with merchants to drive business growth
* Analyze merchant performance data and develop tailored growth strategies
* Identify and resolve merchants' pain points through high-impact projects
* Build long-term relationships with merchants, ensuring high levels of merchants satisfaction
* Work closely with cross-functional teams to align business goals
* Short-term business trips to other regions
Basic Qualifications
* 7+ years of sales, business development, or account management experience
* 2+ years of people management experience
* Proven track record of exceeding sales or growth targets
* Strong communication and presentation skills in Japanese
* Data-driven mindset with strong analytical skills
* Comfortable working in a fast-paced, ambiguous environment
Preferred Qualifications
* Fluent level English
* Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool
Recruitment Process and Others
Recruitment Process
* Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
* The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or
other circumstances.
* Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application
stage.
Working Conditions
* Employment Type : Regular
* Probationary Period : 3-6months. Confirmation of permanent employment will be subject to an assessment of job performance and
role fit during this period.
* Other details will be provided separately
Details to Consider
* This job posting may be closed prior to the stated end date for application if all openings are filled.
* Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of
the application process.
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential
treatment for employment in accordance with applicable laws.
* Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity
of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after
such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang
will be communicated to the candidate at the appropriate time before the offer.
* Details will be provided separately after receiving your application by email and/or during the job interview.
Equal Opportunities
CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor
laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination
based on unreasonable grounds, including the following grounds:
* Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights
of individuals to freely associate, as protected under the Labor Union Act.
* Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal
Opportunity and Treatment between Men and Women in Employment.
* Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the
Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational
Lives.
* Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required
under the Act on the Facilitate the Employment of Persons with Disabilities.
* Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not
discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for
employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when
applying will be collected and managed by Coupang in accordance with the following
privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located
below: https://www.coupang.jobs/privacy-policy/
Company Introduction
CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called
‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150
company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery
service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food
delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.
Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees
or service charges to ease the burden on customers who use the food delivery service.
Rocket Now is deeply committed to pioneering the future of Japan’s delivery market. We aim to fundamentally transform the food
delivery industry by building truly customer-first services. Rocket Now provides employees with opportunities to continuously lead
innovation and to take initiative without hesitation based on agility and boldness to deliver results. If you are passionate about
delivering exceptional service to customers and pioneering new markets, join Rocket Now today.
Role Overview
AM team takes ownership of merchant growth and operational performance in Rocket Now’s Japan market.
In a rapidly scaling platform environment, the team partners closely with merchants to drive revenue growth, improve operational
efficiency, and enhance service quality—accelerating Rocket Now’s expansion in the market.
What You Will Do
* Build and manage relationships with merchants to drive business growth
* Analyze merchant performance data and develop tailored growth strategies
* Identify and resolve merchants' pain points through high-impact projects
* Build long-term relationships with merchants, ensuring high levels of merchants satisfaction
* Work closely with cross-functional teams to align business goals
* Short-term business trips to Nagoya
Basic Qualifications
* 7+ years of sales, business development, or account management experience
* 2+ years of people management experience
* Proven track record of exceeding sales or growth targets
* Strong communication and presentation skills in Japanese
* Data-driven mindset with strong analytical skills
* Comfortable working in a fast-paced, ambiguous environment
Preferred Qualifications
* Fluent level English
* Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool
Recruitment Process and Others
Recruitment Process
* Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
* The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or
other circumstances.
* Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application
stage.
Working Conditions
* Employment Type : Regular
* Probationary Period : 1-6months. Confirmation of permanent employment will be subject to an assessment of job performance and
role fit during this period.
* Other details will be provided separately
Details to Consider
* This job posting may be closed prior to the stated end date for application if all openings are filled.
* Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of
the application process.
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential
treatment for employment in accordance with applicable laws.
* Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity
of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after
such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang
will be communicated to the candidate at the appropriate time before the offer.
* Details will be provided separately after receiving your application by email and/or during the job interview.
Equal Opportunities
CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor
laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination
based on unreasonable grounds, including the following grounds:
* Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights
of individuals to freely associate, as protected under the Labor Union Act.
* Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal
Opportunity and Treatment between Men and Women in Employment.
* Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the
Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational
Lives.
* Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required
under the Act on the Facilitate the Employment of Persons with Disabilities.
* Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not
discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for
employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when
applying will be collected and managed by Coupang in accordance with the following
privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located
below: https://www.coupang.jobs/privacy-policy/
Company Introduction
CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called
‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150
company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery
service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food
delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.
Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees
or service charges to ease the burden on customers who use the food delivery service.
Rocket Now is deeply committed to pioneering the future of Japan’s delivery market. We aim to fundamentally transform the food
delivery industry by building truly customer-first services. Rocket Now provides employees with opportunities to continuously lead
innovation and to take initiative without hesitation based on agility and boldness to deliver results. If you are passionate about
delivering exceptional service to customers and pioneering new markets, join Rocket Now today.
Role Overview
Senior Manager II, Merchant Account Management is a senior leadership role responsible for driving both business performance and
team effectiveness across Rocket Now’s key merchant segments. This role requires a strong balance of analytical thinking,
execution capability, and organizational leadership, with a clear focus on delivering measurable results in a fast-paced and
evolving environment.
What You Will Do
* Lead and develop a team of Account Managers, driving strong team performance and individual growth
* Own and drive key business metrics, ensuring consistent achievement of results, not just reportingIdentify business challenges,
define problems clearly, and drive end-to-end solutions with measurable impact
* Oversee merchant lifecycle performance and drive sustainable growth across segments
* Build and manage relationships with key merchants to support long-term business success
* Partner with cross-functional teams to align on priorities and drive execution
* Operate effectively in a dynamic and changing environment, adapting quickly as business needs evolve
* Contribute to team structure, processes, and ways of working as the organization continues to scale
Basic Qualifications
* 10+ years of experience in sales, business development, or account management
* 5+ years of people management experience
* Proven track record of delivering strong business outcomes
* Strong analytical skills with a data-driven approach to decision making
* Excellent communication and stakeholder management skills in Japanese
* Business-level English (speaking/reading/writing)
* Ability to thrive in a fast-paced and ambiguous environment
* Short term business trips to other regions
Preferred Qualifications
* Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool
* Experience managing mid-to-large size teams or multiple layers of organization
Recruitment Process and Others
Recruitment Process
* Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
* The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or
other circumstances.
* Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application
stage.
Working Conditions
* Employment Type : Regular
* Probationary Period : 1-6months. Confirmation of permanent employment will be subject to an assessment of job performance and
role fit during this period.
* Other details will be provided separately
Details to Consider
* This job posting may be closed prior to the stated end date for application if all openings are filled.
* Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of
the application process.
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential
treatment for employment in accordance with applicable laws.
* Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity
of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after
such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang
will be communicated to the candidate at the appropriate time before the offer.
* Details will be provided separately after receiving your application by email and/or during the job interview.
Equal Opportunities
CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor
laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination
based on unreasonable grounds, including the following grounds:
* Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights
of individuals to freely associate, as protected under the Labor Union Act.
* Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal
Opportunity and Treatment between Men and Women in Employment.
* Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the
Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational
Lives.
* Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required
under the Act on the Facilitate the Employment of Persons with Disabilities.
* Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not
discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for
employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when
applying will be collected and managed by Coupang in accordance with the following
privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located
below: https://www.coupang.jobs/privacy-policy/
