Engagement Manager

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Our Japan team is growing, and we want you to be part of it! Japan is a key market for Airbnb’s future growth and is currently receiving significant attention and resources to further accelerate its development as both a destination and origin market. The functional teams in Japan work closely together, alongside regional and central teams, to develop and execute a unified market strategy. The Difference You Will Make: As a Senior Business Operations and Growth Lead,  you will work with the Country Manager, Japan to develop and execute strategies to grow the success of the Airbnb Platform in your territory. You will also align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed. You should be great at understanding the needs of the airbnb community and defining levers to help them succeed in the platform. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace. In addition, we expect you to own and lead the growth of origin guest demand in the market to 10x our penetration.  You will partner closely with multiple cross functional teams to achieve our origin guest ambition, and will be the single most accountable leader regarding guest demand growth.  From analysis, strategy to execution, we expect you to lead the team while operationalizing multiple programs simultaneously. A Typical Day: * In the short term the role will consist in shaping the levers and approach that should be developed at the country level to grow our communities. * The role will also be instrumental in aligning all the functions in order to achieve the objectives set up with the Country Manager. * The person will be the point of contact of multiple cross-functional teams in-country and in-region/central in order to get feedback and provide insights on key launches. * The person will be building the analysis and frameworks that will support the decisions taken in the country to achieve the goals * The person will own the country’s origin guest growth strategy to follow through on the execution and results. Your Expertise: * 12+ years experience in consulting position, or project management in the tech platform industry.  Hospitality or online Travel Agency (OTA) industry is preferred. * Experience working cross-functionally with product, marketing, sales operations and enablement teams * Ability to take initiative and deal with uncertainties * Strong appetite for working with the Airbnb community * Ability to manage complex projects and multi-task with excellent organization skills. * Pays attention to both details and macro-level outcomes * Seasoned internal and external communicator with strong interpersonal skills * Ability to thrive in a fast-paced, dynamic and ever changing startup environment.  Being resilient, learning from mistakes and improving quickly. * Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity. * Data driven, can do attitude, strategic thinker and passion for new products and solutions. * Comfortable with Excel, SQL * Strong verbal and written communication skills in English.  Being bilingual in Japanese is a big plus. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

PEOPLE PARTNER (JAPAN, APAC, AND GLOBAL) We’re looking for an experienced, strategic People Partner (Human Resources Business Partner) to support our Japan, APAC, and global teams. Joining the People Team, you will deliver strategic partnership with leadership in order to create and execute on people strategies that accelerate business objectives, and enable our teams to operate effectively with minimal friction. You will balance local expertise across Japan and the broader APAC region with a global mindset, ensuring our talent strategies are deeply integrated into the fabric of the global business. This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Drive Strategic Thought Partnership: Build and implement department-level talent strategy initiatives, driving talent planning efforts that align directly with business outcomes. * Consult and Advise: Establish yourself as a trusted advisor to functional leads and leadership teams across Japan, APAC, and globally, leading complex people situations and supporting leaders in building their own capability. * Lead Change Management: Partner with senior leaders to develop scalable change strategies and drive needed initiatives, proactively planning for contingencies and championing the Asana vision. * Navigate Ambiguity: Identify root issues and operational needs in complex situations, presenting pragmatic findings and socializing change with clarity to senior stakeholders. * Manage Cross-Functional Programs: Collaborate closely with the International People Partner Leader, global People Partners, and Centers of Excellence to lead the execution of core people programs, including onboarding, performance management, probation processes, learning and development, and employee engagement. * Leverage Data Literacy: Interpret complex people data to identify trends, translate findings into actionable decisions, and champion a data-driven culture across the organization. * Influence at Scale: Actively participate in business headcount and strategic planning forums as the essential "people voice," ensuring talent strategy is integrated into the business fabric. About you * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Strategic HR Expertise: Bring roughly 6–8 years of HR experience with a demonstrated track record as a strategic HR Business Partner or Organizational Consultant. * Deep local HR experience across Japan and the APAC region, with a particular focus on handling Japanese employee and labor relations. * Professional fluency in both Japanese and English to seamlessly support regional and global stakeholder communication. * Change Leader: Proven track record navigating large-scale organizational change, managing priorities among multiple stakeholders, and driving complex projects across functional boundaries with minimal direction. * Versatile Communicator: Equally comfortable diving into a complex spreadsheet as you are leading a "C-suite" conversation, practicing courageous influence to challenge thinking, raise standards, and build trust. * Independent Problem Solver: Proven ability to manage large, complex projects across functional and regional boundaries with minimal direction. * Collaborative Partner: Experience working with global, matrixed teams while proactively seeking partnership with HR Centers of Excellence to build holistic, data-backed recommendations. * Analytic Mindset: Naturally incorporate data and analytics into decision-making and show a strong commitment to identifying and mitigating potential biases in data. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.