
Opentable · Toronto
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leade...
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc.
(NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers
restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover
and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its
portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
We are looking for a Senior Accounts Payable Specialist to join our Global AP team at OpenTable. In this role, you will serve as a
subject matter expert within the Accounts Payable function, partnering closely with internal and external stakeholders to ensure
the accurate and timely processing of vendor payments and employee expense reimbursements.
In addition to managing complex Accounts Payable activities, you will play a key role in driving operational excellence,
supporting process improvements, assisting with system implementations and enhancements, and acting as a mentor and resource for
other members of the AP team. You will work closely with the Global AP Manager to strengthen internal controls, improve
efficiency, and support scalable global processes.
The ideal candidate is proactive, highly organized, detail-oriented, and thrives in a fast-paced, global environment. You enjoy
solving complex problems, identifying opportunities for improvement, and collaborating cross-functionally to deliver exceptional
service.
Responsibilities
level agreements (SLAs) and Travel & Expense policies.
employee inquiries promptly and professionally.
adherence to company policies, SOX controls, and global AP procedures.
outstanding risks, and support month-end and year-end close activities.
as a primary escalation point for complex AP issues.
testing and implementation of new AP systems and tools.
strategic decision-making.
Minimum Qualifications
cross-functionally across all levels of an organization.
Preferred Qualifications
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $79,000 -
$94,000. There are a variety of factors that go into determining a compensation range, including but not limited to external
market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life
insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays);
and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit
from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your
responsibilities may align with conventional business hours, there will be instances where you are expected to manage
communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with
international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring
different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture
where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out
to your recruiter to request any accommodations.
#LI-Hybrid
Delivery Lead Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. The Delivery Lead serves as the operational linchpin for the Global Studio team, spearheading staffing operations and ensuring seamless coordination across multi-disciplinary teams. In this capacity, you will partner with the Head of Delivery and various Craft and Client teams to orchestrate high-quality, on-time, and on-budget project delivery. The role focuses on scaling and flexing Studio resources to meet evolving client needs through process optimization and the strategic application of technology. You are independently accountable for excellent operational delivery and for mentoring the wider delivery team to achieve sustained performance and efficiency. WHAT YOU’LL DO: STAFFING OPERATIONS AND MANAGEMENT * Direct Staffing Operations: Oversee all Studios staffing activity, ensuring clear, proactive, solutions oriented communication and setting firm boundaries where necessary. * Optimize Staffing Allocation: Monitor and prioritize staffing requests, ensuring alignment with business priorities defined by Delivery Leadership. * Facilitate Stakeholder Alignment: Chair weekly resourcing and craft meetings, providing leadership status updates and fostering cross-functional alignment. * Manage Talent Mobility: Execute end-to-end account transitions and staff moves, prioritizing a seamless employee experience, involving the right stakeholders at the right time and ensuring absolute clarity amongst all stakeholders. * Strategize Staffing Solutions: Develop and implement comprehensive staffing models for new business (internal, freelance, or recruitment) and oversee the flexible 'Relay' team in coordination with Pioneers. * Capacity Forecasting and Escalation: Lead capacity forecasting initiatives with the Head of Delivery and resolve complex staffing escalations with actionable, timely solutions, involving senior leadership as required. * Cultivate Staff Experience: Prioritize the employee experience within all staffing operations, ensuring that transitions and allocations support professional growth and engagement. OPERATIONAL PROCESS AND OPTIMIZATION * Govern Jira Workflow: Manage the lifecycle of Jira tickets for freelance and new hires, ensuring strict adherence to approval protocols and maintaining data integrity for efficient sign-off. * Administer Fixed-Term Contracts (FTC): Oversee the review, approval, and extension of FTC staff, ensuring regulatory compliance and alignment with regional operational priorities. * Operational Optimisation: Conduct bi-weekly process reviews, implementing efficiency gains and driving the adoption of AI and automation within staffing operations. * Team Leadership: Track workload and oversee priorities for the junior delivery team, providing mentorship and stretch projects to foster professional development. DATA INTEGRITY AND STRATEGIC SUPPORT * Maintain Data Accuracy: Ensure 100% accuracy of staffing data within Airtable and oversee the reporting dashboard to provide leadership with actionable insights. * Analyze Operational Performance: Oversee the production of staffing reports, providing high-level analysis and proposed action plans to optimize Studio performance. * Drive KPI Benchmarks: Proactively monitor and achieve departmental KPIs, developing strategic corrective measures when performance metrics require realignment. * Translate Strategy: Ensure business priorities and performance health actions are integrated into staffing operations and delivery initiatives. WHAT YOU BRING: The successful candidate will demonstrate: * Excellence in critical thinking and leadership. * Proven ability to manage multiple complex workflows simultaneously * Proven track record of establishing and independently governing operational functions. * Ability to navigate and manage ambiguous situations, supporting leadership in establishing the best way forward * In-depth expertise in Marketing agency operations and delivery processes * Superior communication and interpersonal skills to unite diverse teams on complex topics * Consistent drive to analyse and improve ways of working and processes * Strong data management skills with ability to create reports as well as provide commentary and analysis and translate this into operational action plans The anticipated annual salary range for this position is $100k-115k CAD. Salary is based on relevant experience, expertise, and organizational impact. WE OFFER * A flexible hybrid working policy to enjoy the best of both worlds. * Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays. * Full dental and healthcare cover * 15 days paid holiday annually, increasing with length of service (plus Public Holidays). * Birthday Leave, a paid day-off each year. * Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders. * Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing. * Refreshments are provided in the office all week. * Enhanced family friendly policies to support parents. * Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers. * Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. * A Certified BCorp Agency and is multi-award winning “Agency of the Year”. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. As AV deployments scale, the programs that govern our partnerships, from pre-launch planning through ongoing operations, become a critical foundation for sustainable growth. This role sits at the center of that work, owning the end-to-end management of our autonomous partnership programs and serving as the primary face of Lyft to our external partners. As a qualified candidate, you have a proven track record managing complex, multi-stakeholder programs in fast-moving environments. You are a skilled communicator who can represent Lyft externally with credibility and care, while driving alignment across a wide range of internal teams. You are energized by the combination of strategic relationship management and hands-on operational rigor, you know how to stay close to the details without losing sight of the bigger picture. You bring sound judgment, a collaborative mindset, and the ability to navigate ambiguity with confidence. RESPONSIBILITIES * Own program management end-to-end, from launch planning through ongoing operations, including creating launch plans, driving internal alignment on milestones and deliverables, managing workstream trackers, and ensuring quality of deliverables * Serve as the primary external point of contact for partners, leading regular syncs, managing day-to-day communications, and building the trusted relationships needed to navigate complex programs and surface issues proactively over time * Act as the central hub across cross-functional internal teams supporting the program; drive alignment on priorities and decisions, escalate issues with the right context, and be accountable for resolution * Monitor program health and performance on a regular cadence; lead structured deep dives on customer experience, operational quality, and other key areas; present findings and share data and insights internally and with partners * Drive program optimization and manage the joint roadmap with partners, own the project intake process, gather requirements and impact sizing from partners, coordinate prioritization across internal teams, and ensure execution against agreed commitments * Identify and address gaps in processes, partner experience, or operational execution, proactively flagging risks and driving continuous improvement across the program lifecycle EXPERIENCE * 5+ years of experience in program management, relationship management, operations, or a related field, with demonstrated experience in complex, multi-team environments and externally-facing programs * Proven track record serving as a face of the company externally, managing partner or customer relationships with professionalism and sound judgment * Strong program management skills, ability to drive multiple structured workstreams simultaneously across a wide range of stakeholders without losing sight of the details * Excellent written and verbal communication skills; comfortable preparing materials for and presenting to senior internal and external audiences * Experience managing joint roadmaps, intake processes, or cross-functional prioritization frameworks * Ability to navigate ambiguity and operate effectively in a fast-moving environment where priorities and processes continue to evolve * Familiarity with the AV, automotive, or mobility ecosystem is a plus BENEFITS: * Extended health and dental coverage options, along with life insurance and disability benefits * Mental health benefits * Family building benefits * Child care and pet benefits * Access to a Lyft funded Health Care Savings Account * RRSP plan with company match to help save for your future * In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service * Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible. * Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions. This job fills an existing vacancy.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job Reporting to the Director, Product Analytics, this position will be focused on global product analytics across multiple teams. This is a manager-level individual contributor role with leadership through influence, strategic ownership, and cross-functional partnership rather than formal people management. In this role, you will partner closely with Product, Engineering, Marketing, Finance, and executive stakeholders to define metrics, shape product strategy, improve data flows, and deliver actionable insights that influence high-impact decisions. You will work across a wide range of product initiatives, translating complex datasets into clear recommendations, scalable reporting, and executive-ready narratives. The ideal candidate combines strong hands-on analytical depth with strategic thinking. They are comfortable navigating ambiguity, building trusted relationships with senior stakeholders, and owning analytics workstreams from problem framing through recommendation. This person should be equally effective writing SQL, defining KPIs, improving data foundations, and telling a compelling story with data to guide product direction. Responsibilities * Lead high-impact product analytics initiatives across multiple product teams, turning complex data into clear recommendations that influence strategy and execution * Partner with Product, Engineering, Marketing, and Finance leaders to shape priorities, guide roadmap decisions, and align success metrics to business goals * Own the definition and evolution of product KPIs, reporting frameworks, dashboards, and analytical models that support planning and performance management * Strengthen product data foundations by improving data flows, metric definitions, and analytics governance to increase trust, consistency, and usability * Evaluate product features, experiments, and strategic initiatives through rigorous analysis, and recommend actions based on performance, opportunity, and business impact * Deliver polished, executive-ready analyses, presentations, and narratives for audiences ranging from product managers to senior leadership * Elevate analytical excellence across the team by mentoring junior analysts and improving processes, tools, and best practices Minimum Qualifications * 5+ years of experience in analytics, product analytics, strategy, or a related quantitative field * Strong hands-on SQL skills and experience working with large-scale relational datasets * Experience owning product metrics, KPI frameworks, and recurring reporting for product or business stakeholders * Experience partnering directly with product teams to support roadmap decisions, feature evaluation, prioritization, and strategy * Demonstrated ability to translate complex analyses into clear business recommendations and concise executive-level communication * Strong experience with product data flows, data quality, metric definitions, and analytics governance * Experience building dashboards and visualizations using modern BI or analytics platforms * Strong analytical, problem-solving, and project management skills, with the ability to independently manage multiple priorities * Excellent written, verbal, and visual communication skills * Comfort operating in ambiguity and driving work forward with a high degree of ownership and judgment Preferred Qualifications * Experience in product analytics within a two-sided marketplace, B2B2C, hospitality, travel, or technology business * Experience with Snowflake or similar cloud data warehouse technologies * Experience with experimentation, product performance measurement, and causal or quasi-causal analysis * Experience building financial models, forecasts, or scenario analyses that support product investment decisions * Familiarity with data pipeline design, ETL concepts, and upstream/downstream data dependencies * Understanding of how product metrics connect to company goals, revenue outcomes, and operational performance Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $110,000–$124,200 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-CW2