Platform Operations Lead

NexGen Cloud

Senior Infrastructure Engineer (OpenStack) Location: UK (Remote) Department: Infrastructure Reporting to: Head of Infrastructure ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practice what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: SENIOR INFRASTRUCTURE ENGINEER (OPENSTACK) This role exists because our platform is scaling quickly — and complexity comes with it. As we expand our OpenStack and Kubernetes environments globally, we need engineers who can take real ownership of how the platform is designed, operated, and improved. You'll have direct ownership over business-critical infrastructure that impacts performance, reliability, and customer experience. This is not a maintenance role. If you like solving hard problems, owning systems end-to-end, and seeing the impact of your work immediately — you'll enjoy this. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the design, deployment, and operation of OpenStack and Kubernetes environments — ensuring platform performance, scalability, and resilience for GPU workloads * Build and improve infrastructure using infrastructure-as-code and GitOps practices, driving automation across provisioning, deployment, and operational workflows * Optimise GPU workload scheduling using Kubernetes and NVIDIA tooling, and implement monitoring, logging, and alerting to ensure platform stability * Lead incident response and drive continuous improvement of reliability across the platform * Maintain strong security controls across infrastructure and container layers — RBAC, network policies, and tenant isolation * Work closely with Platform, DevOps, AI, Product, and Support teams to align infrastructure capabilities with customer and platform requirements ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: ESSENTIAL * Exposure to GPU infrastructure, HPC, or large-scale compute environments * Proven experience operating Kubernetes at scale — ideally bare-metal or private cloud * Solid understanding of Linux, networking, and storage systems * Experience with infrastructure automation, CI/CD, and Git-based workflows * Strong ownership mindset — comfortable operating without heavy oversight and able to simplify and scale systems in a fast-moving environment NICE TO HAVE * Experience integrating Kubernetes with OpenStack * Ideally hands-on experience running OpenStack in production environments * Familiarity with advanced networking or cloud-native ecosystems * Contributions to open-source projects WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.

Oivan

WHAT WE NEED The Operations Lead is responsible for leading the day-to-day operations, service delivery, reliability, and continuous improvement of the Sakani and Ejar platforms. The role ensures platform availability, operational excellence, incident management, disaster recovery readiness, and effective collaboration between business, development, infrastructure, security, QA, and external vendors WHAT YOU'LL DO Operations Management * Lead and manage the operational support of Sakani and Ejar platforms.  * Ensure platform availability, stability, performance, and reliability.  * Oversee production and non-production environments.  * Monitor operational KPIs, SLAs, and service health metrics.  * Drive continuous service improvement initiatives.  Incident & Problem Management * Lead Major Incident Management activities and coordinate resolution efforts.  * Manage incident escalations across Development, Infrastructure, Database, Security, and Vendor teams.  * Conduct Root Cause Analysis (RCA) and ensure implementation of corrective actions.  * Track recurring issues and drive long-term solutions.  Release & Change Management * Oversee production deployments, releases, and maintenance activities.  * Ensure operational readiness before major releases.  * Review implementation and rollback plans.  * Ensure compliance with change management processes and governance standards.  Platform & DevOps Operations * Collaborate with DevOps teams to enhance automation, reliability, and operational efficiency.  * Ensure monitoring, logging, alerting, and observability capabilities are maintained.  * Support Kubernetes, cloud infrastructure, CI/CD pipelines, and platform operations.  * Drive operational excellence through automation and process optimization.  Disaster Recovery & Business Continuity * Lead Disaster Recovery (DR) planning, testing, and execution activities.  * Ensure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) targets are achieved.  * Maintain operational runbooks and recovery procedures.  * Coordinate periodic DR drills and readiness assessments.  Stakeholder Management * Act as the primary operational contact for business and technical stakeholders.  * Coordinate with internal teams, external vendors, and service providers.  * Prepare and present operational reports, service reviews, and executive updates.  * Facilitate operational governance and service review meetings.  Vendor & Service Management * Manage vendor performance against agreed Service Level Agreements (SLAs).  * Coordinate operational activities with third-party providers.  * Handle escalations and ensure timely issue resolution.  Performance & Capacity Management * Monitor platform performance, utilization, and capacity trends.  * Identify and address performance bottlenecks.  * Plan future capacity requirements and scalability improvements.  Security, Risk & Compliance * Ensure compliance with organizational policies, security standards, and regulatory requirements.  * Support security audits, risk assessments, and compliance initiatives.  * Track and mitigate operational risks.  Key Performance Indicators (KPIs) * Platform Availability ≥ 99.9%.  * SLA Compliance ≥ 95%.  * Change Success Rate ≥ 98%.  * Reduction in Mean Time to Recovery (MTTR).  * Successful Disaster Recovery testing and execution.  * Operational Risk Reduction.  * Stakeholder and Customer Satisfaction.  Reporting To IT Operations Manager / Head of Technology Operations. Scope Responsible for operational governance, service reliability, incident management, platform operations, disaster recovery readiness, and service delivery across. WHAT YOU HAVE Qualifications * Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.  * Minimum 8 years of experience in IT Operations, Service Delivery, Infrastructure, or DevOps.  * Minimum 3 years of experience in a leadership or management role.  * Proven experience managing large-scale enterprise platforms and critical business services.  Experience working with cross-functional teams and external vendors.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: WPP Media is embarking on a transformative data journey through Databridge—our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions.   As Data Operations Lead, you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role: you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products.   You will be the custodian of production—owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team.   What you'll be doing: Technical Ownership & Execution  * Lead the team responsible for data integration, orchestration, and platform operations across Azure and GCP environments  * Build and maintain automated CI/CD pipelines using GitHub Actions and Databricks Asset Bundles for data workflows  * Design platform-wide monitoring, logging, and alerting covering pipeline execution, data quality, SLA compliance, and cost  * Manage production deployments and own centralized job orchestration via Databricks Jobs/Workflows (scheduling, dependencies, retries, notifications)  * Implement comprehensive data quality testing and validation using dbt's testing framework and custom checks  Operational Standardization  * Create and roll out standard operating procedures, runbooks, onboarding guides, and automation patterns  * Establish reusable deployment frameworks and project templates for consistent implementation across markets  * Build and maintain the Central Data Solution Repository with reusable assets (dlthub pipelines, dbt models, tests, macros)  * Define repeatable deployment patterns ensuring standards and best practices are followed globally  Platform Support & Governance  * Set up and manage SLAs, incident workflows, and escalation models  * Proactively identify and resolve operational risks in cloud-based data platforms  * Partner with DevOps to leverage Databricks Unity Catalog for governance, access control, and lineage  * Enforce data quality standards and governance policies embedded within pipeline code  Team Leadership  * Lead and mentor the Data Integration & Operations team in Chennai  * Shape the team's operating model, priorities, and capabilities  * Act as subject matter expert and escalation point for technical operations  * Facilitate regular retrospectives to drive continuous improvement and optimize processes  * Collaborate with Data Engineering, DevOps, and Product teams globally  What you'll need: Experience  * 7+ years in data operations, platform engineering, or data engineering with hands-on production experience  * 3+ years in technical leadership or team lead capacity, with proven ability to build and scale teams  * Demonstrated experience establishing DataOps practices and operational frameworks from the ground up  Technical Expertise  * Deep, hands-on experience with Databricks platform, specifically:  * Databricks SQL Warehouses, Unity Catalog, Jobs/Workflows  * Databricks Asset Bundles for Infrastructure as Code  * Delta Lake performance optimization  * Strong proficiency with dbt (Core): project structure, macros, tests, documentation, CI/CD integration, production troubleshooting  * Expert-level cloud platform knowledge (Azure and/or GCP):  * Object storage (ADLS/GCS), secret management (Key Vault/Secret Manager)  * Infrastructure as Code (Terraform)  * CI/CD mastery with GitHub Actions: workflow design, secrets management, automated testing and deployment  * Proficient in Python for automation and scripting (experience with dlthub is a major plus)  * Strong SQL skills for data validation, quality testing, and troubleshooting    Operational & Leadership Skills  * Proven ability to design operational frameworks: monitoring, alerting, incident management, SLA tracking  * Experience managing production data platforms with high uptime requirements  * Excellent communication skills with ability to articulate technical concepts to diverse audiences  * Strong documentation skills and commitment to knowledge sharing  * Preferred Skills  * Experience working in multi-cloud environments (Azure + GCP)  * Familiarity with Power BI or similar BI platforms  * Understanding of FinOps practices for cloud cost optimization Who Should Apply   This role is ideal for candidates with:  * Real, hands-on project experience building and running production data platforms at scale  * Proven leadership in establishing DataOps practices and growing high-performing teams  * Deep technical expertise in the Databricks ecosystem and modern data stack  * Entrepreneurial mindset—comfortable with ambiguity and building systems from the ground up   This role is not a fit if your experience is primarily theoretical, course-based, or lacks production-grade exposure to the core technologies outlined above.  Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.