Financial Crime QC Lead

Coinbase

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. We’re looking for a Group Product Manager to lead our Compliance Agent Experience product team. This team owns the internal tooling and automated experiences used by our operational Compliance teams to execute Coinbase’s Financial Crime programs, including AML Transaction Monitoring (TMS), KYC, Enhanced Due Diligence (EDD), and Sanctions/Screening. In this role, you will drive an automation‑first roadmap that helps Compliance specialists and investigators efficiently triage alerts, investigate risk, document decisions, and take action-so humans can focus on high‑risk, high‑judgement work while the platform handles repeatable tasks at scale. You’ll build the next generation of AI‑powered and workflow‑driven investigation experiences (human‑in‑the‑loop), with a goal of materially improving investigation quality, cycle time, and operational efficiency while meeting stringent regulatory, security, privacy, and auditability requirements. You’ll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to define and deliver secure, reliable, and intelligent systems that support global Compliance Operations, serving 100M+ customers worldwide. You’ll report to a product leader responsible for CX agent-facing tooling platforms and will partner closely with Engineering, Data Science/ML, Compliance Program owners, and CX Compliance Operations to align on strategy, define measurable outcomes (e.g., quality, throughput, automation, average handle time), and drive execution across the Compliance tooling ecosystem (including core case/investigation surfaces, reporting, and integrated workflows across multiple internal systems). What you’ll be doing:  * Own all facets of the Compliance CX Agent Experience product area from vision and strategy through execution, delivery, and continuous improvement - focused on AML/financial crime operations (TMS, KYC, EDD, Sanctions/Screening). * Define and execute a multi‑year roadmap for Compliance investigation experiences, balancing scale, investigator effectiveness, regulatory commitments, and platform resiliency. * Drive automation-first and AI-assisted investigation workflows (human-in-the-loop), while ensuring explainability and appropriate controls. * Deeply understand investigator and specialist workflows to identify the highest-impact opportunities for automation and to reduce handle time, improve accuracy/consistency, and increase automation safely. * Partner with Engineering, Design, Data Science/ML, Compliance, and Ops to deliver seamless tooling that integrates the right data at the right time, reduces swivel-chair, and improves end-to-end investigation throughput. * Establish clear success metrics and instrumentation for Compliance tooling (e.g., investigation cycle time, AHT, escalation rates, rework, QA outcomes, false positive reduction enablement, automation adoption). * Proactively address security, privacy, risk, and compliance requirements including access controls, data retention, audit trails, model governance, and regulator-ready reporting—without compromising usability for frontline teams. * Drive build vs. buy and vendor strategy for investigation enablement (e.g., OSINT, case enrichment, LLM tooling) and lead evaluations/RFPs in partnership with Compliance, Legal, Security, and Procurement. * Operate as a product leader across stakeholders - communicate strategy, tradeoffs, and progress to executive and cross-functional audiences through regular business reviews and program updates. * Develop and mentor a globally distributed product group, setting high standards for product quality, operational excellence, and execution rigor. What we look for in you:  * Demonstrated AI fluency with proven ability to accelerate product management, design and development.  * 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale. * 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains.  * 5+ years of leading and developing Product Management teams. * Product vision & execution: Proven ability to translate bold ideas into delightful, impactful features with measurable results. * User obsession: Relentless focus on creating intuitive, trustworthy, and scalable payment experiences * Cross-functional leadership: Able to align diverse stakeholders—from engineers to compliance teams—behind a shared vision. * Analytical skills: Skilled at market sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support solutions, such as chatbots, LLM-based assistants, or automation workflows. * Demonstrated unlimited curiosity: proactively researching, identifying, experimenting with and adapting new technologies and vendors. * Excellent written and verbal communication skills. * Ability to thrive and perform under pressure. Nice to haves: * Experience building products for AML, transaction monitoring, investigations, sanctions screening, KYC/EDD, or adjacent financial crime operations. * Familiarity with auditability, model risk management, and regulator-facing requirements for systems used in compliance investigations. * Experience with human-in-the-loop design patterns and quality programs (QA/QC), particularly in operational decisioning environments. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $243,865—$286,900 USD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Coinbase

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. Team/Role Overview The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring regulatory soundness, protecting Coinbase, and delivering a better experience for our customers. We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal to translate regulatory obligations and operational opportunities into scalable, durable programs across all compliance workstreams, products, and jurisdictions — including Suspicious Activity Monitoring (SAM), Enhanced Due Diligence (EDD), Screening, and Complaints. As a GFCO Program Manager (L6), you will serve as a senior, independent program owner within GFCO Programs — owning one or more complex compliance program verticals end-to-end. You will operate with a high degree of autonomy, drive alignment with Director+ stakeholders, and lead programs that span 5+ cross-functional teams, including external parties. You will act as a thought partner to GFCO leadership and be the connective tissue between Compliance Technology, EAA, Operations, WFM, and Central Compliance.   What You'll Be Doing * Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches) * Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments * Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level * Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework * Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live * Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations * Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals * Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans * Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making * Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems * Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)   What We Look For * 8+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain * Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance * Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and the technology landscape that supports them (e.g., TMS, CMS) * Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments) * Strong strategy and storytelling skills, ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences * Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes * Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets) * Excellent communication and stakeholder management skills; comfortable influencing at the Director and VP level * Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or a related discipline preferred * References required (mandatory for L6+ roles) Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $193,970—$228,200 USD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Modulr

Financial Crime Analyst Edinburgh, United Kingdom Full-time In office 4 days/week * Do you have a passion for financial crime prevention and protecting businesses from money laundering and sanctions risk? * Do you want to keep learning and developing whilst getting hands-on compliance experience within the embedded payments space? * Do you want to deepen your expertise in financial crime risk management in a dynamic, fast-paced fintech environment? If so, we would love to hear from you! Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. Processing over 200mn transactions and £180bn annually, Modulr is trusted by more than 6,000 businesses to automate payment and reconciliation workflows – removing manual work, lowering costs and reducing errors. Modulr provides a single platform for automating how money moves into and out of a business - including payroll, supplier payments, spend management and payment collection. With over a decade of experience as a regulated payments provider, Modulr delivers the reliability needed to run mission-critical finance operations at scale. Find out more about us on our website and careers site. What You’ll Do * Screen names, entities, and transactions against sanctions, PEP, internal watchlist and adverse media lists. * Investigate alerts, validate matches, articulate rationale for decisions made, make risk-based decisions and escalate confirmed risks to Compliance/AML teams where required. * Maintain accurate documentation and audit trails for all reviews and decisions. * Take ownership of quality control by reviewing your own cases for accuracy and completeness, addressing errors proactively, and meeting internal QC benchmarks. * Collaborate with Transaction Monitoring, Complex Investigations, and CDD Onboarding teams to support risk assessments and process alignment. * Drive process improvements and automation to enhance efficiency and reduce false positives. Who You Are What you’ll need * A curious mindset and drive to explore how AI can make a real difference. * Strong understanding of financial crime risks and typologies, including Sanctions, AML/CTF, and adverse media. * Experience working as part of an investigations or screening team within financial services. * Familiarity with the regulatory landscape, including FCA, OFSI, OFAC and EU guidance. * ICA qualification (or equivalent) and intermediate Excel skills. Nice to haves * Experience using industry screening tools and platforms. * Exposure to process improvement or automation initiatives within compliance. * Knowledge of the embedded payments or broader fintech sector.   What We Offer You * Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. * Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. * Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. * Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. * Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. * Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. * Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. * Bike to work / E-bike scheme ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.