Principal Product Manager Agents and Context - Elasticsearch

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. WHAT IS THE ROLE Elastic, the Search AI Company, is looking for a Principal Product Manager to guide the vision, strategy, and execution for the Elastic Agent Builder. As organizations shift from traditional data retrieval to autonomous, agentic workflows, the Agent Builder serves as the critical context layer that enables users to make Agents faster, lower cost, and more accurate. In this high-impact role, you will be responsible for defining how enterprises build, manage, and scale context for AI agents. You will work at the cutting edge of the AI ecosystem, working with senior leadership and partnering with hyperscalers and evangelizing our solutions to a global community of AI developers. WHAT YOU WILL BE DOING * Work directly with enterprise customers, sales teams, and solution architects to understand requirements, negotiate priorities, clarify product needs  * Build, socialize and align a roadmap for core context engineering capabilities built on top of Elastic powered retrieval and relevance for AI Agents  * Deeply understand the AI Agent market, major players, trends and how it may impact our strategy  * Work directly data science and engineering to build out the strategy for benchmarking and evaluations of agent capabilities  * Work with design to build user experiences that address gaps in how agents show and refine context as they work * Be the product expert and evangelize capabilities for Agent Builder through content like blog posts and open source projects   * Work with a broad ecosystem of AI partners including cloud service providers (Google, Amazon, Microsoft) and community developers  WHAT YOU BRING  * Extensive Experience: 10+ years of experience in product management or solution delivery for technical, cloud infrastructure, or platform products. A consistent record of leading sophisticated, data-intensive products from inception through launch and iterative growth. * AI and ML Fluency: Deep technical understanding of the AI/ML landscape, including LLMs, RAG architectures, vector databases, and context engineering. You are comfortable working closely with engineers and data scientists to solve intricate technical challenges.    * Bias to action: You are able to move fast and quickly learn from experiments and tests. You utilize AI tools to help accelerate your processes and bring clarity to your decisions.  * Leadership and Influence: Demonstrated ability to lead across a matrixed organization, align multiple stakeholders toward a common vision, and drive execution in a fast-paced, remote-first environment.    * Communication Excellence: Outstanding spoken and written communication skills. You can distill complex engineering details into compelling narratives for both technical and non-technical audiences, including executive leadership.    * Customer Obsession: A passion for industry trends and a commitment to solving real-world customer problems. You are an advocate for the developer persona and are dedicated to building products that empower users to innovate. Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  The typical starting salary range for new hires in this role is listed below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $154,000—$243,600 CAD ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

Sinch Operator Software AB

DESCRIPTION Sinch Telco is a standalone business within Sinch. Our products propel communications services for mobile operators and enterprises around the globe. We are looking for a Principal Software Engineer with focus on AI-driven Development, to accelerate adoption of AI-powered development practices across Sinch Telco. In this role, you’ll be a hands-on practitioner, leveraging AI agents to design, build and deliver software while shaping how AI is applied in real engineering environments. Together we will move toward a paradigm where software developers manage teams of specialized virtual AI agents for requirements analysis, implementation, testing, documentation, and deployment. We intend to unlock new capabilities that enable teams to build and ship faster with higher quality, security, and maintainability. You see the future of AI-driven development clearly but understand that progress requires practical steps and patience. You demonstrate value through hands-on work and tangible results. You collaborate well with experienced colleagues as a peer and respect existing domain knowledge while contributing new perspectives and influence through quality of work. You are self-directed, proactive, and comfortable operating with ambiguity. The AI tooling landscape changes rapidly and you are energized by this pace. As our Principal Software Engineer, you will: Act as a highly productive, hands-on software engineer using AI agent orchestration to deliver features and products across multiple areas Define, evolve, and scale best practices, workflows, and tooling for AI-assisted development across coding, testing, documentation, and deployment. Evaluate, select, and configure emerging AI development tools and agent frameworks. Create reusable agent configurations, custom instructions, and workflows tailored to the organization's codebases. Partner with engineers, architects, and product managers to define clear requirements and product direction using a product management-informed perspective. REQUIREMENTS 8+ years of software engineering experience with proven ability to design, evaluate, and evolve software architectures. Solid understanding of distributed systems, APIs, and system integration. Experience with telecom systems, BSS/OSS, messaging infrastructure, or CPaaS is a plus. Hands-on experience applying AI-assisted development tools such as Copilot, Cursor, Claude, in real-world software delivery, not just experimentation. Experience working with AI-driven and agent-based development workflows, including autonomous coding agents and multistep task orchestration. Ability to define clear, structured, and decomposable requirements for both engineers and AI agents, with strong product awareness and understanding of the “why” behind solutions. Practical experience with Model Context Protocol, tool-use patterns, or equivalent integration standards for reliable multi-agent/tool orchestration. Experience with multi-agent frameworks such as CrewAI, AutoGen, LangGraph is a plus. Strong communication skills, with the ability to articulate technical concepts, document approaches, and collaborate effectively across teams. Our corporate language is English, please submit your application in English. We are not supporting relocation at this time. Applicants must either hold a Swedish or EU/EEA citizenship or have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.  A day in the life (Responsibilities) * Develop and drive an architectural vision to support the ambitious goals for agents and agent development * Be an active participant and an authoritative technical voice in FinTech product strategy discussions * Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production * Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole * Evolve an ever more efficient way of working through agents and spread it across Toast * Work directly with the product manager for the Team Agent space, collaborating to drive vision * Be hands on and actively participate in development on the Team Agent * Mentor and develop technical leadership across Team, and Fintech What you'll need to thrive (Requirements) * 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems * 10+ years experience building and operating SaaS products, ideally AWS hosted * 1+ years experience using the latest in coding agents  * A strong desire to lean all in on agentic development practices * Passion for building autonomous agents * Demonstrated ability to drive technical architecture for a company or highly scalable line of products * A desire to work not only with technologists but also product owners and business leaders * Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load * Ability and desire to communicate and influence at the executive level What will help you stand out (Nonessential Skills/Nice to Haves) * Experience designing agentic products * Experience building systems that leverage LLMs and other ML models * Experience with enterprise integration using Apache Camel * Experience architecting event-driven distributed systems using Apache Pulsar * Experience defining test, build and deploy strategies * Solid understanding of workforce management * Solid understanding of restaurant operations #LI-HYBRID #BI-Hybrid   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.