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Description Job Purpose: Join Denova Collaborative Health as a Senior Billing Specialist , where your expertise in complex medical billing and revenue cycle ope...
Description Job Purpose: Join Denova Collaborative Health as a Senior Billing Specialist , where your expertise in complex medical
billing and revenue cycle operations helps ensure clean, compliant claims and maximizes reimbursement. In this advanced role, you
will take ownership of high-dollar and complex claims, identify root causes of recurring billing issues, recommend process
improvements, and serve as a resource for the billing team. Your knowledge and leadership will directly support our mission of
delivering integrated, whole-person healthcare while strengthening the efficiency and quality of our revenue cycle . This position
is non-exempt and will report to the RCM System & Solution Mgr What You Will Do: Complex Claim Ownership Complex Claim Ownership
Manage complex, high-dollar, and aged claims that require advanced billing knowledge. Resolve escalated clearinghouse rejections,
payer-specific edits, and coordination of benefits (COB) claim issues. Process corrected claims and rebill complex claim types
while ensuring timely filing compliance. Handle specialized billing scenarios including split claims, interim bills, and secondary
and tertiary payer submissions . Edit Analysis & Process Improvement Analyze recurring claim edits and rejection trends to
identify root causes across payers and claim types. Recommend scrub-rule and edit-logic improvements in collaboration with
Business Systems Support. Validate the effectiveness of scrub-rule updates before implementation. Document findings, trends, and
financial impact to support continuous process improvement . Team Support & Collaboration Serve as a subject matter expert for
Billing Representatives by providing guidance on payer rules, coding, modifiers, and claim edits. Support onboarding and mentor
newer team members through informal coaching and knowledge sharing. Maintain and update departmental billing procedures,
workflows, and job aids. Collaborate with leadership and cross-functional teams to improve billing accuracy and operational
efficiency . Additional Responsibilities Meet advanced productivity and quality standards while managing complex work. Participate
in and help lead process improvement initiatives. Perform other related duties as assigned . What We Need From You: Education High
School Diploma or GED required. Associate's or Bachelor's degree in Healthcare Administration , Business, or a related field
preferred. Certified Professional Coder (CPC) strongly preferred. HFMA CRCR certification or other relevant healthcare revenue
cycle certification is preferred . Experience Three or more years of healthcare revenue cycle, medical billing, or claims
management experience with demonstrated accuracy and strong performance. Experience with Electronic Health Records (EHR) and
practice management systems, preferably AMD . Skills & Knowledge Advanced knowledge of medical billing, insurance claims, CPT,
HCPCS, ICD-10 coding, payer regulations, and reimbursement processes. Strong analytical and problem-solving skills with the
ability to resolve complex billing issues. Ability to identify process improvement opportunities and recommend effective
solutions. Excellent organizational, communication, and leadership skills. Ability to mentor team members while working
independently on advanced assignments. Commitment to maintaining HIPAA compliance and protecting patient information. Must be
located in Arizona . What Success Looks Like : Our Senior Billing Specialists lead by example through accuracy, collaboration, and
continuous improvement. Success in this role includes: Achieving a 95% or higher clean claim first-pass acceptance rate on complex
claims. Meeting advanced productivity expectations while maintaining exceptional quality. Resolving escalated claims within
established service standards. Identifying and documenting root-cause trends that improve claim quality and reduce denials.
Supporting the growth and success of the billing team through mentorship and process improvements . Your Work Schedule: Monday to
Friday, 8 AM - 4:30 PM (Flexible) Location: Denova Collaborative Health LLC - DHQ (Hybrid Work Model after 90 days) Perks of Being
Part of Denova: Comprehensive low-cost medical, dental, and vision insurance. Generous retirement plan with a 3.5% company match.
Secure your future with both long and short-term disability options Enjoy holiday pay, PTO, and life insurance benefits. We offer
an employee wellness program and fantastic discounts for all Denova team members. And there's so much more waiting for you! Our
Revenue Cycle Mission Our Revenue Cycle team removes friction from the financial side of healthcare so our clinicians can focus on
care and our patients can focus on healing. We succeed when claims go out clean the first time, payments are posted quickly and
accurately, denials are prevented, patients understand their responsibility, and team members feel supported. At Denova, we
believe: people first, process second, technology third. Denova Collaborative Health LLC is an integrated primary care and
behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available
for residents throughout the entire state of Arizona. We provide a “whole person” approach to health and promote collaboration
among our team of primary care providers and specialists. Our unique service integration of primary care , behavioral health ,
addiction medicine, and wellness enables our team to provide better health outcomes.
About Us Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all. About The Position As a Sr. Payroll & Billing Specialist you will manage day-to-day payroll operations across EMEA region while helping streamline our global processes onto a single platform. We are looking for a collaborative, detail-oriented professional to handle complex multi-country compliance, accurate client billing, and cross-functional data reconciliation. In this role, you will also serve as a key escalation point, mentoring junior team members and resolving high-volume, time-sensitive inquiries for our global remote workforce. What You’ll Do * Manage day to day activities of multi country payrolls for the EMEA region (mainly Spain but also Italy and Germany) including regular and off cycle approvals and issues management. * Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform. * Work closely with the Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls. * Compile, Review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, ZoHo, ZenDesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, PayZaar, ADP Celergo and/or ADP WFN * Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy. * Report payroll estimates for internal reporting and funding purposes. * Request funding of payroll, payroll taxes and third-party payments as applicable. * Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner * Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis. * Mentor and train Associate Payroll & Billing Specialists * Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries. * Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes. What We're Looking For: Minimum Requirements: * 5+ years of payroll experience across multiple countries (specifically Spain) * Experience in third party platforms such as ADP/Workday/Ceridian * Local Currency to Billing Currency conversion experience. * Experience in customer support service, working with ticketing systems as Service Now, Zendesk. * Ability to provide information to employees on payroll processes and results as indicated on employee pay slips. * Ability to effectively resolve customer billing and payroll questions through the ticketing system. * Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly. * Ability to handle a high volume of time sensitive materials * Ability to maintain confidentiality and security of data. * Excellent command of English language (both written and verbal) and Spanish language (preferred) * Proficient time management skills with a strong sense of urgency. * Excellent communication and interpersonal skills with a collaborative personality. * Advanced skill level in Excel & PowerPoint * Flexibility to manage multiple time zones and requirements for a global remote workforce. * Degree in Finance, Business, Human Resources, or related disciplines Preferred Requirements: * Fluency or professional proficiency in Spanish. The annual gross base salary range for this position is EUR 26,400 - EUR 33,000 plus variable compensation. Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role. Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows: * Sales Roles: This position is eligible for a commission structure in addition to base salary. * Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary. Benefits G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more. Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information: G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance [https://shared.outlook.inky.com/link?domain=urldefense.com&t=h.eJxFUF1PwjAU_Suy-GRkZV33hS8SVAQJjCw84EvTtR10dGvTFXQY_7sb0fhwT3LOufeem_vlnIx0xjfOwVrdjAHoKOMFrxvuUlWBsw8w_vVySlxJqLCtu1dnsNVSEdaAgoqDAitlBeV3cGRVBxOtpaCktk1HCmU6TI04E9t3PFfdZMtN7408F_ouRK5mBcYPi2wr-xoM1hHeZa-0Ykmp_UOJEXue0HYzgFmbTEUphzJJ8dwzDaIZEYty-rn5mIUaQS_2ZyZ98tIin33UwQt-W9rV3K-X1fEzupQVwXkeZrvJktX--vB-69zfOMf-A3upciLFhVih6qEmxtbdjUAqw4WU7eN-qK8vCXIKecgYz2mQ5JzFSQwDThiCNPaiIAZeFMEQ-Z3qIohGoY_6DN5nWGpOl79Nvcquyf9cdNz7_gFnYIED.MEQCICChUMF1POWhdDQaggM0FRjjJZ1lAcLJ15DZZDq3zupvAiAx1VO2lLsi1vKRs7_BzTCXX81huhJ5uOVsv4BIuvW39A], and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster [https://shared.outlook.inky.com/link?domain=urldefense.com&t=h.eJxFj1tvgjAAhf-Kkj0OSku5uZcZNi-bmxqefGpKW6FYoCko6rL_PjFb9vidk5wv58s6GmVNRlbRdbqdAHBDLvaiboXDmgqcPEDIb9f3vaMLqaiTNydQCS4pQC6CLkYeDNwIh2BGpbGTgtZM2AtpZJ3biva2btpOGEfzPSFP4_E6JLt0wSoel9orSoL565RdtmOUXuJElspW8YYsoWkxS6l8K5Pztp8HGiMYeXOzeYGbfTbva39G3lfd59KrV9XhHF7LipIsC9Ld9H3d8zL5eLAeR9ZheJerJqNKXmknm9rW1HS1MC1QjRFSqctzbuv7XT9jSASci4z5cSZ4FEfIF5RjxCIY-hGAYYgC7N1SByPsBh4eHGJwdMwcr39LQ8rv5n-WN4bfP1nrdLY.MEUCIA1-pP3eRDEfOnGzDHEJO_5cRL2WrthGwPNyFvUSTvbwAiEA_qA8gsy2BPUN-ydrjIruYGuY5d00Vye8J-RWpWPUJeo]. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job. G-P. Global Made Possible. G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status. G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com. [careers@globalization-partners.com]
We are looking for an Invoicing Specialist to join our Global Finance team in Manila. SENIOR INVOICING SPECIALIST As a Senior Invoicing Specialist at Smartly, you will play a key role in ensuring the accuracy, timeliness, and efficiency of our invoicing operations. Working closely with Finance, Customer Success, Sales, and other cross-functional teams, you will help maintain high standards in billing processes while supporting a growing global business. Your work will directly contribute to a seamless customer experience and strong financial operations. WHAT YOU WILL DO * Master our in house billing system. * Prepare, review, and process customer invoices accurately and on time * Validate billing data and supporting documentation to ensure invoice accuracy and compliance with internal policies * Investigate and resolve invoicing discrepancies, billing inquiries, and payment-related issues * Partner with Customer Success, Sales, Revenue Operations, and Finance teams to ensure billing information is complete and accurate * Maintain invoicing records and supporting documentation in financial systems * Support month-end close activities, reconciliations, and reporting related to invoicing and accounts receivable processes * Identify opportunities to improve invoicing workflows, controls, and operational efficiency * Assist with audits and compliance requests by providing accurate billing documentation and supporting information WHAT WE ARE LOOKING FOR * Experience working in invoicing, billing, accounts receivable, or a related finance operations role. * Strong attention to detail and commitment to delivering accurate work * Experience working with financial systems, ERP platforms, or billing tools * Ability to investigate issues, identify root causes, and resolve discrepancies effectively * Experience in Netsuite & Salesforce is considered an advantage. * Strong organizational skills and the ability to manage multiple priorities and deadlines * Experience in a SaaS company is considered an advantage. * Excellent communication skills and confidence working with cross-functional stakeholders. * Proficiency in Microsoft Excel or Google Sheets for data review and analysis * A proactive approach to process improvement and operational excellence ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
As a member of the ShipBob Team, you will... * Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. * Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. * Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. Location: Remote - India Shift Timings : 7 pm- 4 am IST (US Hours) Role Description: The Senior Transportation Specialist, Procurement is the rate and rules engine subject matter expert on ShipBob’s carrier procurement team. This role owns the translation of carrier contracts into actionable, auditable configurations — including accessorial rules, surcharge structures, and zip-zone logic across a multi-carrier final mile and parcel network. While AI and automation tools assist with data parsing and volume analysis, this role requires the institutional knowledge, financial accountability, and domain depth that those tools cannot replicate. You will be the person who owns the output, upholds the methodology, and catches what automated systems miss — at a scale where errors carry direct financial consequences. This role reports to Director, Transportation Procurement. What you'll do: Carrier Rate Configuration & Rules Management * Translate executed carrier contracts into accurate system configurations, including base rates, accessorial schedules, fuel surcharge tables, dimensional weight factors, and zone-based pricing. * Maintain and update carrier-specific surcharge logic (residential, delivery area, address correction, peak, etc.) ensuring alignment with contract terms and effective dates. * Interpret and manage zip-zone assignment tables across carriers, identifying discrepancies, resolving conflicts, and validating zone mapping against contracted expectations. * Serve as the subject matter expert for how carrier rules interact within the TMS and downstream billing systems. Rate Delta Analysis & Contract Validation * Execute structured delta analyses when carriers publish general rate increases (GRIs) or amend accessorial schedules, identifying material changes versus prior contract versions. * Validate new rate cards against historical baselines and contract commitments, flagging unauthorized changes, out-of-scope surcharges, or deviations from negotiated terms. * Build and maintain rate comparison models that translate raw tariff data into projected per-shipment and portfolio-level cost impacts. * Produce clear, defensible summaries of rate change impact for Director review prior to contract execution or system updates. Carrier Invoice Audit & Financial Integrity * Audit carrier invoices for alignment with contracted rates, catching billing errors, unauthorized accessorial charges, and zip-zone misapplications before payment. * Investigate and resolve billing discrepancies through carrier engagement, providing documented evidence trails for recovery or dispute escalation. * Maintain audit controls and exception reporting to track invoice accuracy trends, recurring error patterns, and recovery outcomes over time. * Partner with Finance and Accounts Payable to support accurate, timely carrier payments and month-end accruals. Carrier Compliance & Operational Support * Monitor carrier adherence to contracted service levels and rate terms, escalating systemic non-compliance to the Director of Transportation Procurement. * Support carrier onboarding and integration activities, including rate loading validation, test shipment verification, and accessorial configuration QA. * Assist with carrier business reviews by preparing rate performance data, billing accuracy summaries, and cost variance analysis. * Collaborate with Transportation Systems team to ensure rate configurations are accurately reflected in routing and billing engines. * Other duties/responsibilities as necessary. What you'll bring to the table: Required: * 3–5 years of experience in transportation, carrier procurement, or logistics finance — with direct hands-on exposure to carrier rate structures, tariff interpretation, and invoice auditing. * Demonstrated expertise in parcel and/or final mile carrier billing mechanics: base rates, accessorials, dimensional weight, fuel surcharges, zone matrices, and residential/DAS overlays. * Experience performing rate delta analyses — comparing contract vintages, GRI impacts, and identifying billing discrepancies across high-volume shipment data. * Proficiency in Excel for rate modeling, VLOOKUP/INDEX-MATCH logic, and data validation; comfortable building audit-ready reconciliation frameworks. * Working knowledge of TMS, ERP, or carrier billing platforms; ability to validate that system configurations match contracted rate schedules. * Strong analytical and financial acumen with the ability to translate complex tariff language into quantifiable cost impact. * High attention to detail with a track record of accountability — you understand that errors in this domain are financial, not abstract. * Excellent communication skills to collaborate across Procurement, Finance, Operations, and Technology teams. Preferred: * Familiarity with FedEx, UPS, USPS, and regional carrier (OnTrac, LaserShip/LSO, GSO) rate structures and surcharge schedules. * Experience working within a 3PL, fulfillment platform, or high-volume e-commerce shipping environment. * Exposure to carrier contract negotiations and ability to identify leverage points based on rate benchmarking and volume data. * Experience with Databricks, SQL, or BI tools for carrier cost analysis and reporting. Perks & Benefits: * Medical, Term & Accidental Insurance * All Purpose Leave (casual & sick time): 12 days * Earned Leave: 15 days * Public Holiday: 12 days * Generous Maternity & Paternity Leave * Quarterly Wellness Day * Work From Home Allowance * See Our High-Performing Culture >>> https://www.instagram.com/lifeatshipbob/Check us out on Instagram [https://www.instagram.com/lifeatshipbob/] (@lifeatshipbob) #LI-VA1 We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/ [https://www.shipbob.com/careers/culture/]). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers. We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.