Senior Infrastructure Systems Engineer - Cloud/Linux

Location: Chile Work Modality:This is a remote role, but candidates must be based in Chile for occasional on-site visits to the client. Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. JOB RESPONSIBILITIES * You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. * You will explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. * You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. * You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. * You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. * You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. * You will establish trusting and thoughtful partnerships with a client’s engineering leadership. * You will adjust and suggest innovative solutions to current constraints and business policies. JOB QUALIFICATIONS TECHNICAL SKILLS * You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms using Google Cloud Platform (GCP) and can administer application servers, web servers, and databases. * You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. * You’ve previously worked with monitoring and observability systems, including Grafana, for availability, performance or security. * You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. * You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. * You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. * You have experience with continuous integration and continuous delivery tools with different tech stacks. * You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. * Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. PROFESSIONAL SKILLS * You have strong communication skills in English and thrive when working collaboratively with diverse, multinational teams. * You love creating robust, scalable, flexible and relevant solutions—especially on Google Cloud Platform (GCP)—that help transform businesses and industries. * You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. * You’re comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. * You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. RESPONSIBLE USE OF AI IN RECRUITMENT At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment. ABOUT THOUGHTWORKS Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Remote See here our AI policy.

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, and Ubisoft, we are shaping the future of gaming and network technology. WHY YOUR ROLE MATTERS As a Senior Systems Engineer, you’ll take ownership of the stability, automation, and performance of our internal systems infrastructure. You’ll work across CI/CD pipelines, container tooling, system tuning, and infrastructure-as-code to support real-time workloads on a global scale. The infrastructure you'll be automating is running in i3D.net's own data centers, so you will have the opportunity to work with the whole vertical stack of hardware, hypervisors, Linux management, Kubernetes clusters and other private cloud offerings. The role spans the full lifecycle, from deploying and automating services to maintaining and improving the reliability of systems running in our bare-metal and hybrid environments. KEY RESPONSIBILITIES * Design and Build Platform Features: You’ll co-architect new platform features, making sure they’re scalable, reliable, and work smoothly across middleware components like ProxMox and Kubernetes. * Automate and Optimize Infrastructure: You’ll automate the setup and management of infrastructure using tools like Terraform and Ansible, improving the performance and efficiency of systems like databases, web servers, and message queues. * CI/CD Pipeline Development: You’ll create and maintain CI/CD pipelines that help keep our development process smooth and efficient, enabling continuous integration and delivery across different environments. * Monitor and Log Systems Health: You’ll implement and manage monitoring and logging solutions to make sure everything is running smoothly, using tools like Nagios, Prometheus, Grafana, and others. * Collaborate on Systems Engineering Strategy: You’ll work closely with other teams to make sure the systems engineering strategies align with business goals and the overall product roadmap. * Ensure Security and Compliance: You’ll put security best practices into action and ensure that we meet all relevant standards and regulations to keep our platform safe and sound. * Promote SRE and GitOps Practices: You’ll advocate for Reliability and GitOps practices, helping create a culture of continuous improvement and operational excellence across the team. * Mentorship and Knowledge Sharing: You’ll mentor junior engineers and share your knowledge with the team, encouraging best practices and a focus on learning and growth. TECH STACK At i3D.net, you’ll work with: * Infrastructure & Tools: Linux (mainly Debian and Alpine), containers & Kubernetes, Terraform, Ansible, GitHub Actions workflows, ArgoCD * Middleware: nginx, OpenSearch, RabbitMQ * Databases: MySQL/MariaDB, PostgreSQL, Redis/Keydb * Observability: Nagios, Grafana, Prometheus, OpenTelemetry WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR * You’ve made the systems engineering platform more reliable, scalable, and easier to maintain * You’ve automated infrastructure tasks and reduced manual overhead * You’ve improved CI/CD pipelines to support faster, safer deployments * You’ve strengthened observability and security across the platform * You’ve contributed to the platform roadmap and supported your teammates through mentoring and collaboration ABOUT YOU * Strong Linux Expertise: Deep hands-on experience managing Linux systems in bare-metal or hybrid environments, beyond purely cloud-native setups, including container-optimized or minimal distributions. * Systems Engineering Experience: At least 4 years working with highly available, distributed, high-traffic systems such as game servers, media platforms, or global APIs, with strong uptime and performance requirements across staging and production. Design experience is a plus. * Private Cloud exposure: Experience deploying and operating Private Cloud platforms, for example OpenStack, with responsibility for production stability and lifecycle management. * Infrastructure-as-Code (IaC): Proven use of Ansible and Terraform to provision and manage infrastructure at scale. * CI/CD & GitOps: Proven use of Ansible and Terraform to provision infrastructure at scale, and solid experience building and maintaining GitHub Actions workflows, pipelines with GitOps tooling such as Argo CD. * Observability experience: Hands-on experience with Prometheus and Grafana in production environments, ideally within multi-tenant or regulated contexts. * Collaboration & Mentorship: Experience working in SRE, DevOps, or platform teams, mentoring engineers through code reviews and incident retrospectives, and contributing to internal tooling and documentation. * Remote vs Onsite: This is a hybrid role, so you'll spend some time working onsite at our Rotterdam office. If you're already in the Netherlands, great. If not, we're happy to support your move with our relocation services (a valid EU work permit is required). WHY JOIN US? * Global Impact: Help build and operate our internal platform on our own hardware, deployed across multiple data centers worldwide, with a focus on performance, scalability, and reliability. * Innovation at Scale: Drive the orchestration and automation of our bare-metal platform, ensuring full control, scalability, and high performance across global deployments. * Hybrid Work Setup: Enjoy the flexibility of a hybrid role with a work-from-home budget and top-tier tools. * Career Growth: Access education reimbursement, career guidance, and opportunities to upskill. * Competitive Perks: Annual bonus, 25 vacation days (excluding national holidays), travel allowance, and a solid pension plan. * Stay Active: Free access to our in-house gym in Rotterdam. * Free Games: Enjoy lifetime access to Ubisoft’s game library