Description Are you a strong leader? Do you enjoy managing technicians, their workloads and communicating with customers? We are

searching for a detail oriented manager with heavy duty/truck experience to join our team as a Service Manager in West

Palm/Riviera Beach, FL. This role is responsible for overseeing the service department, controlling costs, creating customer

relationships, and setting and obtaining sales and profit objectives. Additionally, they must address the concerns of customers

and ensure that all service work is performed efficiently and effectively. Benefits Great benefits...Medical, dental, vision,

disability and life insurance offerings available on the 1st of the month after 30 days of employment Flexibility...M-F schedule

with few nights/Saturdays 401(k) with company contribution Tuition Reimbursement Paid time off Company paid holidays

Responsibilities: Monitor the entire service department’s performance Continually observe and mentor the Service Writers to

enforce good habits, and to ensure "Exceptional Customer Service" at all times Dispatching service work to technicians Maintain

and build customer relationships Successfully work with and through both Service Writers and Technicians within the Service

Department. All other duties as assigned. Required Education and Experience High School Diploma or GED required Valid Driver’s

License At least 5 years of Service Management experience Must have excellent customer service skills Ability to multi-task,

prioritize, and work efficiently Work Authorization All Roads Company does not provide H1-B sponsorship. AAP/EEO Statement All

Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national

origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other

protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise

qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of

our business.

Roll

Service Manager

Kategori

Service

Publicerad

18 juli

Sista ansökningsdag

17 augusti

Källa

Arbetsförmedlingen

Liknande jobb

Service Manager

Nomagic•Warsaw

Are you passionate about building robust, scalable maintenance and service operations from the ground up? Do you have hands-on experience managing a growing installed base of hardware, particularly in industrial automation or robotics utilizing third-party service strategy? If your answers are yes, then you should keep reading. At Nomagic, we’re on a mission to teach robots the real world. We operate on a Robot as a Service business model, and our installed robot base is growing rapidly to hundreds of deployed across Europe and US. We are now looking for an experienced Service Manager to create and manage a robust, outsourced service and maintenance system for our growing fleet. You will be responsible for the entire service lifecycle, from establishing Service Level Agreements (SLAs) with external suppliers to ensuring our robots consistently meet high uptime targets for our customers. You will work closely with Engineering (Hardware and Software), Customer Success, and Project Management teams. We expect a highly proactive, data-driven approach, experience in defining and managing external service contracts, and a great attitude towards collaboration across the company and with external partners.

Sista ansökan: 4 sep.Publicerad: 15 apr.

Service Manager

Unknown Employer•Baker Electric Brea Office, 2601 Saturn St, Brea, California, United States of America

SUMMARY: The Service Manager is responsible for owning client relationships, driving service revenue, and managing electrical service work from initial client contact through closeout and invoicing. This role blends account management, estimating, and project execution, requiring the ability to operate in fast-paced service environments where scopes are often conceptual, time-sensitive, and executed under T&M or small project contracts ($300 to $50k). The Service Manager serves as the primary point of contact for the customer and is accountable for delivering high-quality service while maintaining schedule, cost control, and strong internal coordination with field and support teams. ESSENTIAL DUTIES AND RESPONSBILITIES: Client & Account Management * Serve as the primary point of contact for assigned service accounts * Build and maintain long-term client relationships with a focus on repeat service work and account growth * Respond quickly to client requests, coordinating site visits, proposals, and service execution * Proactively identify opportunities for additional work, including maintenance, upgrades, and corrective repairs Scoping, Job Walks & Estimating * Lead service job walks and client meetings, asking the right questions to define scope and risks * Conceptualize solutions with limited or no drawings, especially in retrofit and troubleshooting scenarios * Develop accurate estimates for: * Time & Material (T&M) * Not-to-Exceed (NTE) * Small fixed-price service projects * Align scope, labor hours, and materials with real-world field execution expectations * Identify value engineering and prefabrication opportunities when applicable Service Execution & Operations * Plan and manage service work based on: * Customer priorities * Technician availability * Estimated hours and scope complexity * Coordinate closely with: * Service Technicians * Area General Foreman (AGF) * Service Coordinator * Ensure field teams have the information, materials, and access required to execute efficiently * Remove roadblocks quickly to avoid downtime or schedule delays Internal Coordination & Technical Support * Work with Service Engineers (when applicable) to support troubleshooting or design assistance * Coordinate subcontractors, vendors, and specialty resources as needed * Ensure proper communication between field and office throughout the job lifecycle * Escalate technical or contractual issues early before they impact execution Documentation, RFIs & Submittals (When Applicable) * Generate and track RFIs to resolve scope gaps or unclear conditions * Review submittals and shop drawings for alignment with project intent * Ensure documentation is complete, organized, and supports successful project delivery Financial Ownership & Project Controls * Own the financial performance of service work, including: * Estimate vs. actual tracking * Labor productivity * Material usage * Review and approve T&M tickets for accuracy and completeness * Identify discrepancies in field reporting and correct issues quickly * Develop and submit change orders when scope changes occur * Ensure timely billing and support AR collections when needed Project Closeout * Coordinate punch walks and closeout with the client * Ensure all work is completed, documented, and billed * Capture lessons learned and identify follow-up service opportunities Keys to Success * Fast response time to customers and internal teams * Strong ownership of accounts and job outcomes * Accurate, field-aligned estimating (minimal surprises in execution) * Clean T&M management and billing accuracy * High job completion rate with satisfied customers * Ability to manage multiple small jobs simultaneously without dropping communication EXPERIENCE, EDUICATION: * 3+ years of electrical service, construction, or field experience * 2+ years in estimating, project management, or service management * Proven ability to: * Conceptually estimate small-to-mid-size electrical work ($300–$50k) * Manage T&M and NTE contracts effectively * Strong understanding of electrical systems, troubleshooting, and service workflows * Experience with service and construction software (BuildOps, Accubid, Procore, or similar) * High level of organization, communication, and accountability

Sista ansökan: 17 aug.Publicerad: 18 juli

Service Manager

Unknown Employer•7667 Gordon Industrial Dr SW, Byron Center, MI 49315, USA

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence. We’re currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you’re looking for growth opportunities within a successful company, this is the perfect place for you – many of our Store Managers started in this position! Why Join Us? * Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates * Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance * Retirement Savings – 401(k) with company match * Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one * Employee Discounts – Save on company products * Career Growth – Opportunities for skill development and advancement What You’ll Do: * Diagnose tire issues and recommend effective solutions * Handle incoming calls and respond to customer inquiries promptly * Delegate tasks to service employees to maintain workflow and efficiency * Support inventory management to ensure proper stock levels * Assist in the shop to help maintain production levels * Follow up on past-due accounts to ensure timely payments * Ensure service employees receive proper training and development * Maintain a clean and organized workspace at all times * Perform additional duties as assigned by the manager What You Need: * High School Diploma or equivalent required * Valid Driver’s License and ability to pass pre-employment driver’s file * Preferred: Experience in management and sales * Strongly preferred: Previous experience in the tire industry * Ability to read and verify work order details accurately * Strong ability to maintain confidentiality of personal and business information * Familiarity with MaddenCo software system is a plus * Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers * Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds Don’t let your career stall—put it in drive with Pomp’s Tire Service! Apply today! EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information

Sista ansökan: 17 aug.Publicerad: 18 juli