Senior Salesforce Solution Architect

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.    We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration  THE ROLE  We are looking for a Salesforce Consultant for a freelance engagement on a client project running through October 2026. Depending on business needs, project continuation, and mutual fit, there may be opportunities to extend the engagement or explore a long-term role within Valtech. Within our dedicated Salesforce service line, we help our clients achieving their goals leveraging Salesforce, utilising the best talent from around the world. As a Salesforce Consultant, you are the one who makes our customers’ dreams a reality: you understand the capabilities of the platform and knows how to build the solution either through declarative or through programmatic development.  There’s a great deal you’ll be able to teach others in this role, whilst simultaneously expanding your own skillset. As a Salesforce Consultant, you could be working with Agentforce to enable next level customer service, or you could possibly be working on building a customer portal. We’ll challenge you to become the very best version of yourself. You’ll become an integral part of a close-knit scrum team, working on impactful projects for our customers together, like the implementation of a new e-commerce platform or a CRM system.  As a consultant and as a binding part between developers and our clients you are expected to develop expertise both in technology and the means to communicate complex concepts and rationale to non-techies. We’ll encourage and support this with frequent opportunities to share ideas internally.  ROLE RESPONSIBILITIES * Creating Salesforce (technical) solution designs * Declarative and programmatic development of Salesforce functionalities to meet the business requirements * Creating estimations for the work to be done * Working closely with other members of the scrum team on the project * Build integrations using best practice integration patterns * Peer reviewing others’ work * Share knowledge.    MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * 5+ years demonstrable experience working with the Salesforce platform as a Salesforce Consultant or Developer * Experience developing Apex classes, triggers, and LWCs * Understanding of Salesforce architecture * Release management and leveraging CI/CD tooling * Testing and debugging * Experience working with the Sales Cloud, Service Cloud and Experience Cloud (B2B Commerce Cloud is also advantageous) * Platform Developer 1, Sales, Service, and Experience Cloud certifications additional certifications are welcome * You’ll have a bachelor’s or master’s degree from a Business, IT or technology related field * An excellent command of the English language in both speech and writing  If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebratea a variety of perspectives and experiences. We are not looking for someone who checks every single box—we’re looking for lifelong learners and people who can make us better with their unique experiences. ABOUT THE ROLE The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. We are seeking an independent Senior Software Engineer to join our formed Sales and Partners Technology Team.  In this role, you will be the technical anchor for our partner ecosystem technology. You will balance core software engineering excellence (API design, code quality, security) with deep specialization in our Partner Relationship Management (PRM) platform, IMPartner. Your primary focus will be on maintaining, enhancing, and expanding the capabilities of the IMPartner platform and ensuring its seamless, secure integration with Salesforce.    Requirements:  * Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex business requirements into technical specifications and solution designs that leverage the IMPartner platform's capabilities and its necessary integration points with Salesforce. Deep focus on the Partners and PRM domain.Collaborate with technical teams to design and implement integrations between Salesforce, Okta’s Partner portals, partner portal tenant, and other cross-functional downstream systems to ensure a seamless data flow (ex. for partner account and contact, accreditation and certification, partner badges, program benefit administration, deal registration and partner program performance and pipeline visibility, etc.). * Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. * Quality Assurance and Testing: Ensure 100% unit test coverage for all new logic. Build and maintain an automated test regression suite to minimize manual overhead and proactively identify regressions. * Code and Peer Mentorship: Conduct thorough Pull Request (PR) reviews, providing constructive feedback to junior and mid-level developers to maintain code quality and consistency. * Deployment and Release Support: Manage the deployment cycle, including documenting all changes, securing necessary Jira approvals, resolving environment-specific test issues, and performing final validation in Production. * Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders. Required Qualifications * Extensive knowledge of PRM platforms with (proven experience in IMPartner is a big plus) * Salesforce Development Expertise (5+ years): Proven proficiency in Salesforce development, including Apex, Process/Flow Automations, and Lightning Web Components (LWC). * Software Development Acumen (1-2 years): background in general software engineering principles, with experience in either Java, Python, or JavaScript. * Domain Specific Knowledge: In-depth knowledge and practical experience within the Sales and Partners ecosystem, specifically around partner lifecycle management, deal registration, and incentive programs. * Advanced AI Agent Frameworks & Data Processing: Expertise in modern AI agent or agentforce frameworks, orchestration techniques, Retrieval-Augmented Generation (RAG) pipelines, and advanced vector search methodologies. * CI/CD Pipeline Proficiency: Hands-on experience with continuous integration and continuous deployment (CI/CD) pipelines  * Secure Salesforce Solution Development: Deep understanding and practical application of Salesforce security features, adherence to data privacy regulations, and implementation of best practices for secure solution development. * Communication, & Problem-Solving: Possesses excellent communication and robust problem-solving abilities. Capable of independently driving technical direction, mentoring team members, fostering collaboration, and effectively managing all project aspects. Preferred Qualifications (Extra Credit) * Official IMPartner trainings are a plus  * Salesforce certifications, such as Platform Developer I/II, Application Architect, or Technical Architect. * Previous work in a high-growth, SaaS, fast-paced technology company. WHY JOIN THE TDI SALES AND PARTNER TECHNOLOGY? You won't just be "maintaining a tool." You will be building the technical engine that drives Okta’s global partner strategy. You will work in a "standard" engineering environment (Jira, GitHub, Code Reviews) but with the unique challenge of orchestrating a world-class Partner Experience platform working directly with the Global Partner Program and Experience team. #LI-Remote P25184_3451424   Below is the annual salary range for candidates located in Poland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/pol. The annual base salary range for this position for candidates located in Poland is between: 225 000 zł—330 000 zł PLN The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * Our borderless, global framework, which enables seamless collaboration    THE ROLE     We are seeking an experienced Technical Architect to lead the technical assessment and architectural definition of a global aftersales transformation initiative for a leading premium consumer brand.  This engagement focuses on understanding the current servicing technology landscape, evaluating architecture maturity, identifying technical and operational gaps, and defining a future-state ecosystem that enables scalable, connected, and customer-centric aftersales operations.  The ideal candidate brings a blend of architecture expertise and experience working within service-oriented business domains such as repair, warranty, maintenance, returns, restoration, or field service. You should be comfortable assessing complex application landscapes, integration ecosystems, and data flows while collaborating with business stakeholders to understand how technology supports operational processes.  This role will play a key part in establishing the architectural vision, technology roadmap, and platform strategy for future transformation initiatives.   We are looking for a senior architect with experience assessing complex enterprise environments and designing modern, scalable technology ecosystems.  You will lead technical discovery activities, analyze application and integration landscapes, evaluate current-state architecture maturity, and define target-state architecture recommendations. Working closely with business and technology stakeholders, you will connect servicing processes with the systems, integrations, APIs, and data models that support them.  Experience in the following areas will help you succeed in this role:  * Enterprise and solution architecture  * Application and integration architecture  * Legacy modernization  * Aftersales and service operations  * Workshop facilitation and stakeholder engagement  * Translating business requirements into technical architecture decisions  The ideal candidate has worked in industries where products are composed of multiple components or serialized parts, such as automotive, watches, jewelry, manufacturing equipment, medical devices, or similar environments. They understand the unique servicing challenges associated with repairable products, including component traceability, service history, warranty management, and repair logistics.  They should also be comfortable navigating large, globally distributed technology landscapes consisting of legacy platforms, regional variations, and complex integration dependencies.  You should be equally comfortable reviewing integration diagrams and API strategies, facilitating architecture workshops, and presenting recommendations to senior business and technology leaders.  Role responsibilities Technical Discovery & Current-State Assessment  * Assess the existing technology landscape supporting aftersales and servicing operations.  * Analyze application portfolios including ERP, CRM, OMS, service management, repair management, workflow, and legacy platforms.  * Document end-to-end system interactions across servicing journeys, including repair intake, diagnostics, execution, logistics, customer communications, and financial processes.  * Map integrations, APIs, batch processes, middleware components, and data flows across the ecosystem.  * Assess how products, components, service history, warranty information, and repair events are represented across systems and data models.  * Analyze traceability requirements for serialized products, replacement parts, and repair activities across the servicing lifecycle.  * Conduct architecture reviews to assess scalability, resilience, maintainability, security, and operational supportability.  Architecture Gap Analysis  * Evaluate current architecture maturity against enterprise architecture best practices and modern digital platform patterns.  * Identify architectural bottlenecks, technical debt, legacy constraints, and modernization opportunities.  * Assess integration patterns, data ownership, master data challenges, and system interoperability.  * Analyze platform usage, adoption challenges, data quality issues, and operational workarounds driven by technology limitations.  * Produce structured architecture findings, risks, recommendations, and gap assessments.  Future-State Architecture & Platform Strategy  * Define the future-state target architecture supporting global aftersales capabilities.  * Develop conceptual and logical architecture views covering applications, integrations, services, APIs, data, and operational processes.  * Recommend architecture patterns to support omnichannel service experiences, real-time visibility, customer transparency, and operational scalability.  * Lead or support structured platform evaluation activities including requirements assessment, fit-gap analysis, vendor benchmarking, proof-of-concept reviews, and recommendation of future-state platform solutions.  * Establish integration, API, and data architecture principles to guide future implementation initiatives.  Roadmap & Transformation Planning  * Define phased modernization and migration strategies for the future-state landscape.  * Identify opportunities for legacy rationalization and platform consolidation.  * Develop implementation sequencing recommendations that balance business value, technical complexity, and delivery risk.  * Create architecture roadmaps aligned with enterprise standards and strategic technology direction. Stakeholder Engagement  * Facilitate architecture workshops with engineering, product, operations, and business teams.  * Build alignment around architecture principles, target-state recommendations, and technology priorities.  * Present findings and recommendations to enterprise architects, technology leadership, and executive stakeholders.  * Produce high-quality architecture artifacts and executive-ready deliverables.  * Communicate complex technical concepts clearly to both technical and non-technical audiences.    MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * Ability to work within EST business hours and collaborate effectively with North American teams.  * Willingness to travel occasionally for onsite workshops, stakeholder engagements, boutique visits, and service center assessments.  * Proven experience as an Enterprise Architect, Solution Architect, Technical Architect, or Application Architect within complex enterprise environments.  * Significant experience within aftersales, servicing, repair operations, warranty management, field service, restoration, maintenance, or related service-oriented environments.  * Experience conducting architecture assessments, technology discovery engagements, current-state analyses, maturity assessments, and gap analyses.  * Strong experience defining target-state architectures, modernization strategies, and technology transformation roadmaps.  * Experience supporting products composed of multiple components or serialized parts, such as automotive, watches, jewelry, industrial equipment, medical devices, aerospace, or similar service-intensive industries.  * Experience working within large-scale, globally distributed technology environments with legacy systems, regional process variations, and fragmented application landscapes.  * Deep understanding of enterprise application ecosystems including ERP, CRM, OMS, service management, repair management, and legacy platforms.  * Strong technical knowledge of APIs, integration patterns, middleware, event-driven architectures, data modeling, and distributed systems.  * Experience assessing and modernizing legacy environments and complex integration landscapes.  * Demonstrated experience performing architecture gap analysis and developing actionable transformation recommendations.  * Demonstrated experience evaluating and selecting technology platforms through structured fit-gap analysis, vendor assessment, and solution scoring frameworks.  * Strong workshop facilitation, stakeholder management, and communication skills.  * Ability to engage both technical and business stakeholders and translate operational requirements into architectural solutions.  * Excellent communication skills with the ability to simplify complex topics for a broad range of audiences.    NICE TO HAVE QUALIFICATIONS   * Experience leading aftersales, repair, warranty, returns, maintenance, or field-service transformation programs.  * Experience within luxury retail, watches, jewelry, automotive, manufacturing, medical devices, aerospace, or other industries managing complex repairable products and component traceability.  * Experience evaluating and selecting service management, repair management, warranty management, or aftersales technology platforms.  * Familiarity with Salesforce Service Cloud, Dynamics 365 Customer Service, ServiceNow, SAP Service Management, Oracle Service, or similar solutions.  * Experience with MACH, composable architectures, microservices, event-driven systems, and API-first platforms.  * Knowledge of cloud-native architecture patterns and technologies, including Kubernetes and event-streaming platforms.  * Understanding of customer service, CRM, clienteling, omnichannel experience ecosystems, and service visibility solutions.  * Experience with architecture governance, architecture review boards, architecture steering committees, and enterprise decision frameworks.  * Previous consulting experience leading discovery, assessment, and architecture-definition engagements.  * Experience operating within global organizations requiring scalable, multi-region technology strategies.  If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    THE BENEFITS   This is a full time position based in Quebec, Canada. Valtech offers a comprehensive benefits package effective after three months of continuous service: * A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. * Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. * A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. * A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.  * Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. * Personal Technology Reimbursement – $30/month for every employee-offered on day 1.  * We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.