
Awin · Warsaw
Purpose of Position As an Onboarding Assistant, you will play a key role in delivering a smooth, efficient, and high-quality onboarding experience for our Plat...
Purpose of Position
As an Onboarding Assistant, you will play a key role in delivering a smooth, efficient, and high-quality onboarding experience for
our Platform Services clients — from initial lead qualification through to programme activation. You will ensure that qualified
leads are thoroughly assessed, incoming applications are processed accurately, and new clients are seamlessly guided through the
onboarding journey. Your focus will be on setting up clients for long-term success on the platform, while closely supporting the
Onboarding Team Leader and collaborating with cross-functional teams such as Technical Integration, Support, CRM, and IntOps.
In this role, you will apply strong commercial awareness to identify opportunities where a client may benefit from platform or
service upgrades, as well as recognising when technical or consultancy add-ons may add value to the client’s programme.
This is an exciting opportunity to join a fast-paced, dynamic team at the forefront of client growth and onboarding success.
Key Tasks
outcomes.
items.
the Salesforce Console.
practices.
Skills & Expertise
platform-based businesses.
Our Offer
completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
collaboration, trust, and autonomy.
as well as a furniture package to support you in setting up a comfortable workspace at home.
including sports, culture, and travel.
In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via
Awin Academy, and peer-to-peer recognition programmes.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our
colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and
authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the
employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and
experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here:
axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal
development.
Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us. About the Role We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Warsaw. This is a rare opportunity to build the region from scratch! As our Founding Mid-Market Account Executive for the Polish market, you won't just be closing deals, you'll be shaping how Payhawk shows up in the Polish market: defining the playbook, building relationships with the region's fastest-growing companies, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. Responsibilities * Identify and prospect new business opportunities within the target market of companies above 300 employee size across various industries. * Execute multithreading, utilizing diverse channels such as cold calling, strategic email campaigns, social selling and networking. * Run effective and high quality discovery calls with prospects to identify the root cause of process challenges and quantify the impact. * Qualify leads and conduct thorough research to understand prospects' business needs, challenges, and pain points. * Conduct effective sales presentations and product demonstrations with senior executives to showcase the Payhawk value proposition. * Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders within target organizations. * Proactively manage the entire sales process, from initial contact to deal closure, ensuring a smooth and efficient transition to the account management team. * Consistently exceed individual sales targets and performance metrics. * Maintain accurate and up-to-date records of all sales activities, customer interactions, and opportunities using our CRM system, Salesforce. Requirements * At least 3+ years of experience at a B2B SaaS company in a net-new business sales role * Experience selling to businesses with more than 300 FTEs * Track-record of cold outbound pipeline generation to ensure consistent forecasting and sales volume * Track record of previously closing multiple 6 figure ARR SaaS deals * Demonstrated excellence as a top performer in a sales environment * Experience of expanding and upselling a portfolio of defined accounts (20% of your time) * Strong problem-solving and analytical skills with the ability to identify customer needs and tailor solutions accordingly * Excellent communication/presentation skills with a highly organised approach to work * Excited to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact * Polish native and English on the fluent level Why should you join us? * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Poland. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Purpose of Position Working as a Technical Onboarding Support Executive, or internally, a Global Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. This is a hybrid role with semi-regular in-office working required as part of the role. Key Tasks Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes… * Acting as the ‘middle-man’ to give technical guidance clearly and concisely * Isolate errors quickly within client setups and provide feedback on possible solutions * Negotiate and objection handle below standard setups that do not align with team targets * Contributing to the monthly Integration Team targets, which are incentivised on over-performance * Review fellow team members' work for the purpose of technical sign-off * Report technical issues/bugs with the platform and escalating as appropriate * Administration of a knowledge base used internally and externally * Provide high level training to internal colleagues * Testing of new developments and features Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place. As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company. Skills & Expertise * Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP. * Familiar with E-commerce platforms and their use. * Fluent English and German language skills (C1+) * Strong analytical skills while also ‘seeing the bigger picture’ * Strong communication skills, ideally with customer service experience where you understand the importance of relationship building. * Strives to continually improve productivity and quality of work produced * Self-motivated and a self-starter * Understands the importance of processes and procedures and the application of these * Ability to work in a fast-paced and dynamic environment * Ability to work harmoniously and effectively as part of a work team * IT-related degree or relevant work experience Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. * Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. * Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. * Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-DR1
Purpose of Position Working as a Technical Onboarding Support Executive, or internally, a Global Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. This is a hybrid role with semi-regular in-office working required as part of the role. Key Tasks Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes… * Acting as the ‘middle-man’ to give technical guidance clearly and concisely * Isolate errors quickly within client setups and provide feedback on possible solutions * Negotiate and objection handle below standard setups that do not align with team targets * Contributing to the monthly Integration Team targets, which are incentivised on over-performance * Review fellow team members' work for the purpose of technical sign-off * Report technical issues/bugs with the platform and escalating as appropriate * Administration of a knowledge base used internally and externally * Provide high level training to internal colleagues * Testing of new developments and features Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place. As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company. Skills & Expertise * Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP. * Familiar with E-commerce platforms and their use. * Fluent English and German language skills (C1+) * Strong analytical skills while also ‘seeing the bigger picture’ * Strong communication skills, ideally with customer service experience where you understand the importance of relationship building. * Strives to continually improve productivity and quality of work produced * Self-motivated and a self-starter * Understands the importance of processes and procedures and the application of these * Ability to work in a fast-paced and dynamic environment * Ability to work harmoniously and effectively as part of a work team * IT-related degree or relevant work experience Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. * Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. * Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. * Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-DR1