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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As a Revenue Analyst, you will play a vital role in supporting the growth of a global software company while working alongside a collaborative team. Based in India, you'll benefit from mentorship from an encouraging team as you tackle new challenges and provide insight into revenue accounting. If you're enthusiastic to engage with cross-functional teams and contribute to our innovation in Search AI, this could be a great fit for you. If so, join Elastic, where your expertise in revenue accounting will directly fuel our rapid growth and innovation in Search AI.! What You Will Be Doing * Perform reviews of customer contracts to evaluate the impact of complex or non-standard transactions and assess implications of ASC 606. * Support multiple operational accounting activities within monthly, quarterly, and annual close processes. * Partner with cross-functional teams, including Operations and Finance. * Contribute to the integrity of our financial systems by maintaining and enhancing internal control documentation and supporting SOX compliance. * Contribute to automation initiatives to streamline Revenue deliverables and reporting, facilitating efficiency and accuracy. * Help prepare data and other support information requests as needed for audits and reviews conducted by external auditors. What You Bring * Master’s degree in Accounting or Finance, or equivalent applicable experience (CA/CPA preferred). * Big 4 experience is a plus. * 2+ years of overall experience in revenue with a knowledge of ASC 606, preferably within software industry. * Experience with financial systems such as RevPro, NetSuite and CRM tools, particularly Salesforce. * Proficiency in G-suite and AI tools is highly desired. * Foundational knowledge of the 5-step revenue recognition model, preferably within the software/SaaS industry. * Experience in a dynamic, high-growth, global company and are comfortable collaborating across functions. * Revenue related operational experience, including reconciliations and managing complex large datasets. * A continuous improvement mindset to navigate evolving and ambiguous change with curiosity, agility, and composure. * Solid communication and social skills, both verbal and written. * Proficient analytical and problem-solving skills and ability to assess complex information and reach clear conclusions. * A fast learner with the ability to investigate autonomously and a deep attention to detail. ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. THE ROLE Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day. Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network & Grid Topology, Root-Cause & Impact Analysis, Fraud & AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures. As part of Neo4j's Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers in the Nordics across several key verticals — including Financial Services, Public Sector, Energy & Utilities, High-Tech Manufacturing, and Telecommunications.You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value. The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment. You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle. Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities. You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes. The role is based in Stockholm, where we enjoy a beautiful, modern office space. We trust our team to manage their own time, so working from home is fully supported. However, because building strong relationships is core to what we do, you will need to be available in person for occasional customer meetings. MAIN RESPONSIBILITIES * Act as a central player in Neo4j PreSales engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption. * Build and nurture strong relationships with strategic and enterprise customer teams. * Partner closely with Account Executives to communicate the technical and business impact of graph solutions. * Ensure strong technical alignment and smooth integration of Neo4j into customer environments. * Provide architectural recommendations aligned with customer strategies and IT landscapes. * Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value. KEY ROLE CHARACTERISTICS * Experience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public Sector. * Data Platform Expertise: Strong understanding of data platforms, particularly databases. * Solution Design: Ability to translate business requirements into effective solution architectures. * Technical Proficiency: Familiarity with a programming or scripting language (Java, Python, JavaScript, etc.). * Consultative Skills: Proven experience guiding technical teams through complex, consultative engagements. * Adaptability: Strong desire to learn and quickly adopt emerging technologies. * Problem-Solving: Passion for tackling complex technical challenges with innovative solutions. * Enablement: Ability to lead technical workshops and small-group sessions. * Sales Alignment: Comfortable managing the technical aspects of enterprise sales cycles. * Travel: Willingness to travel occasionally. * Languages: Fluency in both Swedish and English is required. BENEFICIAL QUALIFICATIONS * Hands-on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL). * Knowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworks. * Experience with vector search, embeddings, or semantic retrieval. * Background in graph data science, network analysis, or ML pipelines. * ETL, data integration, or data virtualization expertise. * Familiarity with complex enterprise IT environments. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React, GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale. New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you! What you'll do * Design, Build, maintain, and scale back-end services and their support tools. * Participate in architectural definitions with a high degree of innovation and creativity. * Creating automation and tooling to make our systems more scalable and easier to deploy. * Working directly within a multidisciplinary team to help our customers and partners. * Research new tools and services to understand complex scenarios and to also propose new features. * Working in an agile environment with a DevOps approach - teams build and maintain their own software This role requires * Bachelor’s degree, software development, engineering, or a related technical field * 4 to 5 years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly * Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks * Proven ability to mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code * Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements. * Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains * Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly * Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others. Bonus points if you have * Contribution to open source projects. * Familiarity with the tech stacks mentioned above * Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects. * Experience in technical mentorship and help with leveling up the skills of other colleagues on the team. * Experience with asynchronous programming techniques: streams, event-based flows, task queues, message queues. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Senior Staff/Staff Machine Learning Engineer-BJ/SH Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the sped we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As a Senior Staff Machine Learning Engineer in Search and Discovery, you will leverage the most advanced algorithms to improve Coupang’s product search and discovery quality. You will spearhead the integration of Large Language Models (LLMs) and Generative AI to revolutionize our core search pipeline—including query understanding, product understanding, semantic retrieval, and final-stage ranking. You are expected to be a leading expert in one or multiple areas including information retrieval, recommendation systems, machine learning, deep learning, or natural language processing. The ideal candidates are pragmatic, resourceful, embrace seemingly impossible challenges, and have a proven track record of deploying high-scale, low-latency AI solutions in production. What You Will Do * System Diagnostics: Root cause the bottlenecks of the current search and recommendation systems and quantify the defects across the entire search funnel (query rewriting/ retrieval/ranking). * State-of-the-Art Solutions: Propose and architect end-to-end solutions that leverage advanced ML, DL, and Generative AI/LLMs to upgrade traditional search components into AI-native architectures. * Core Funnel Optimization with LLMs: * Query Understanding: Build next-generation query understanding services (intent detection, query rewrite, semantic expansion, entity extraction) utilizing fine-tuned LLMs. * Candidate Retrieval: Design and scale semantic/dense retrieval systems, combining traditional vector search (ANN) with generative retrieval techniques. * Ranking & Reranking: Develop and optimize LLM-based listwise/pairwise reranking models, and tackle performance trade-offs (latency, cost, throughput) for real-time serving. * Production & Evaluation: Implement solutions, optimize offline/online inference performance (using model distillation, quantization, vLLM/TensorRT), and conduct rigorous A/B tests. * Technical Leadership: Be a thought leader, mentor senior engineers, and gain consensus across cross-functional organizations (Infrastructure, Platform, Product) to drive the search AI roadmap. * Example Projects Include * LLM-Powered Query Understanding: We train and fine-tune in-house LLMs to perform multi-task query tagging, real-time query rewriting/expansion, and precise intent categorization. * Generative & Semantic Retrieval: We use deep representation learning, two-tower models, and LLM-generated semantic embeddings combined with vector databases (e.g., Milvus, Vespa) for hyper-accurate candidate retrieval. * LLM Reranking & Distillation: We explore listwise and pairwise LLM reranking models to evaluate query-item relevance, while distilling their reasoning capabilities into smaller, sub-millisecond models for real-time serving. * Deep Conversion & Personalization: We build Deep Learning-based conversion prediction models ($CVR$) incorporating real-time user state, query intent, and multi-modal product representations. * Graph-based Relationships: We leverage graph neural networks (GNNs) and knowledge graphs to ground our LLMs, exploring latent relationships between query sessions and catalog documents. Basic Qualifications * 10+ years of professional experience in related fields including Search, Information Retrieval, RecSys, ML, DL, or NLP. * Solid software engineering foundation with proficient coding skills in Python, C++, or Java. * Distributed Systems Experience: Proven experience handling large data volumes, training large-scale models, and serving high-QPS pipelines in distributed environments (e.g., Spark, Ray, Kubernetes). * Pragmatic Problem Solver: Demonstrated ability to take ambiguous business problems, formulate them mathematically, and deliver production-grade ML solutions. * Education: Master’s Degree in Computer Science, Data Science, or related engineering fields. Preferred Qualifications * LLM & GenAI Expertise: Deep hands-on experience in fine-tuning (SFT, LoRA), aligning (RLHF/DPO), or distilling LLMs specifically for search, recommendation, or NLP tasks (e.g., query expansion, dense retrieval, reranking).
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is currently at a critical inflection point in its financial evolution. We recently achieved a significant payout milestone to our Creator community in 2025. To successfully build upon this momentum year over year while controlling our costs, a world-class payments and wallets ecosystem is essential to ensure frictionless transactions across the platform for our Users and Creators. This role offers the rare opportunity to lead a 0-to-1 buildout of a new payments division. If successful, you will transition Roblox from standard payment processing to a strategic orchestration model, utilizing AI-driven approach to optimize significant transaction cost. Beyond cost savings, you will spearhead the transformation of our creator payouts, building a product designed to empower the livelihood of millions of developers through instant, transparent, and global financial access. YOU WILL * Own Global Partnership Negotiation & Account Management: Lead RFPs and high-stakes contractual negotiations with major global payment processors (e.g., Stripe, PayPal, etc) and financial institutions. * Establish formal business relationships where none currently exist, securing advantageous commercial terms that are accretive to Roblox’s bottom line. * Build Payment Orchestration Strategy & Development: Lead the transition from current legacy systems to a multi-partner orchestration system. * Achieve optimal routing based on cost and conversion, potentially saving hundreds of millions of dollars in transaction fees in year one. * Transform Creator Payout : Drive the business strategy and partnerships required to modernize our existing infrastructure into a proprietary, end-to-end financial platform for creators to run their businesses on Roblox * Dramatically improve creator retention and satisfaction by reducing payout latency and fees, directly impacting "Time-on-Platform" and developer ecosystem growth. * Lead Cross-Functional Enterprise Deal Execution: Lead cross-functional deal teams comprising Legal, Finance, Privacy, and Engineering stakeholders. * Execute complex contracts that satisfy global regulatory compliance (KYB/KYC/AML) while ensuring speed-to-market for new financial features. * Expand into Emerging Markets: Develop a strategy for handling international currency exchange volatility and local payment methods in high-growth regions. * Unlock revenue in emerging markets by mitigating FX risk and reducing the barrier to entry for new developers. * Bridge Business & Engineering: Translate commercial opportunities into "second-level" technical requirements, such as ledger design and API integration standards. * Ensure the engineering roadmap is aligned with commercial viability, preventing technical debt and ensuring the infrastructure supports real-time global payments. * Optimize Performance : Implement a rigorous "Payment Excellence" framework to monitor authorization rates and fraud thresholds. * Deliver incremental revenue gains where even a 0.01% improvement in authorization rates translates to millions in retained bookings. * Future-Proofing for Agentic Commerce: Evaluate and integrate emerging technologies, including AI agents and blockchain rails, into the payments strategy. * Secure Roblox’s position as a leader in the future "agentic economy," where automated systems may negotiate and execute transactions on behalf of users. YOU HAVE * 10+ years of Business Development experience specifically within the Consumer Financial Services, Digital Payments, Fintech, or Digital Wallet sectors * Proven track record of a 0-to-1 buildout of a payments division or financial product line, demonstrating the ability to operate without established playbooks * Bilingual Fluency (Tech/Business): Ability to articulate complex technical concepts (API orchestration, tokenization, ledger systems) to engineers while simultaneously modeling multi-year economic impacts for C-suite executives. * Global Regulatory Acumen: Deep understanding of the global regulatory landscape, including PSD2, KYC/AML compliance, and card network rules, to navigate international expansion risks effectively. * Complex Negotiation Skills: Demonstrated success in negotiating and signing deals with payment networks, acquirers, and banks, effectively balancing unit economics with legal and privacy constraints. * Strategic Ecosystem Architecture: Ability to view payments not as a utility but as a strategic asset class, capable of designing partnerships that drive long-term ecosystem value rather than just transactional volume. * Analytical Rigor: Strong data processing and analytical skills to model ROI, forecasting, and "payment excellence" metrics (e.g., authorization rates, FX margins). * Leadership in Ambiguity: Experience thriving in unstructured, fast-moving environments where you must influence executive decision-making and manage multiple high-priority workstreams independently. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $276,310—$310,810 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Facilities Engineer will be a self-motivated, task-oriented individual who leads all aspects of the Cafe Infrastructure, while attending to daily Facility needs. You will be assisting the Facilities Team with various programs, web pages, and special projects. We are looking for a fast-paced individual with a strong sense of urgency and a hands-on approach to daily operations. YOU ARE: * Experienced with 10+ years Facilities/Cafe Operations * Can be productive and effective with minimal direction * Expert at building relationships with customers and enjoy customer service * Knowledgable with technology in a fast-paced environment * Resourceful, exhibit patience under pressure, and are capable of finding solutions * A strong communicator and self-starter * Well organized and detail oriented with excellent multi-tasking ability * Hands-on, proactive, and able to respond quickly to operational needs with urgency * Comfortable taking ownership of repairs and being the first line of response before escalating to vendors YOU WILL: * Assist in developing a comprehensive Maintenance Program for Cafe Equipment Operations * Oversee and maintain multiple Roblox Cafe’s, to ensure the expected level of operations regarding the physical area, refrigeration equipment, Fire Suppression system and management of service providers and/or vendors equipment * Serve as the primary technician to troubleshoot, diagnose, and repair cafe equipment, minimizing downtime and reducing reliance on external vendors whenever possible * Experience, aptitude and working knowledge of commercial Café/Kitchen components and systems: troubleshoot issues, researches common operational problems, and determine when specialty vendors need to be called in, to include the facilitating of those services to successful conclusion. * Examples would include Oven/Ranges, Grills, Fryers, Steamers, Food Prep Equipment, Washers, Dish Carousels, Beverage Dispensers, Ice Makers, etc. * Will possess solid understanding of building infrastructure, electrical distribution, lighting, plumbing, water filtration, refrigeration, and HVAC. * Have the ability to troubleshoot and or repair common issues pertaining to cafe equipment furniture, cabinetry, millwork, laminates, plumbing fixtures, and interior building finishes. * Be responsible for coordinating all preventive maintenance programs within the Café (to include kitchen and dining area), whether self-performed or led, and facilitating repairs or replacement as warranted when approved by Roblox. * Be an effective organizer and communicator, responsible for establishing lines of communication with all team members within the Café operation, Roblox Facilities Department, associated service providers, including Service by Medallion Janitorial management/staff. * Aptitude to use computers, apps/software tools, or other relevant/required technology as needed to perform and communicate in the role. * Be knowledgeable of all Safety (CalOSHA) and become familiar with all relevant Health Codes & Regulations applicable to Café/Kitchen operations. * Duties may require work during evenings and weekends. * Other duties as assigned. Onsite: Monday - Friday from 9am-6pm For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $117,770—$145,630 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Staff Software Engineer, Full Stack - Guest team Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future. Are you bready* for a change? We’re seeking a Staff Software Engineer to work within our team focused on building impactful capabilities that empower restaurants to drive Guest engagement, retention and growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space. About this roll* (Responsibilities) * Design, build, deploy, and maintain highly resilient and scalable features * Lead complex projects that improve functionality and reliability for our customers and partners * Partner with a wide array of teams across Toast * Ensure quality by building automated testing for changes * Roll* features out to customers and partners, including monitoring for success * Collaborate with UX and PM on the definition and design of features * Mentor and coach other engineers Do you have the right ingredients*? (Requirements) * 8-12 years experience building backend services and APIs * Extensive experience working with an Object Oriented Language like Java or Kotlin, with a deep understanding of testing, quality, and best practices * Experience shipping production services and balancing getting things done with platform stability and reliability * Experience building backend services and APIs and scaling distributed systems * Focused on delivering positive impact for Toast customers * Enjoys working in a team environment with a shared code-base * Excellent cross-team communication skills on complex technical topics * Experience building cloud-native systems on AWS. * Experience influencing technical direction across multiple teams. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Creator Content Platform Team provides a secure, scalable, and extensible foundation for ingestion, processing, storing, managing, and serving user content. As a Principal Software Engineer (Backend, Distributed Systems), you will design and build backend services to help game creators reach the broadest audience possible. You will help us build & scale large distributed systems, data processing and analysis pipelines, an access control system, Open Cloud APIs all of which are central for all content created in Roblox. \ You Will: * Solve on a variety of unique technical challenges * Have the independence, opportunity and the end-to-end responsibility to design, build, test and deploy services within the Roblox ecosystem * Guide the future technical direction of the team and have impact on engineering * Be a technical bar-raiser for high code quality, architectural designs, and long-term approaches * Mentor and develop fellow engineers on the team * Design systems and services that are scalable and resilient * Collaborate with passionate, Engineers, Product Managers and other Roblox team members, cross-functionally You have: * Experience: You have 13+ years of experience working on backend, distributed systems that are scalable and reliable. You have experience in architecting, designing and leading implementation of mission critical applications at scale. * Knowledge: You are proficient in one or more programming languages (C#, Go, Java, C++, Python or similar programming language). You have a Bachelor's degree (or equivalent professional experience) in Computer Science or related engineering field, Masters is a plus. * Creativity: You take a creative and strategic approach to solving hard problems and envisioning ways to improve and grow the capabilities of the system. You have a vision for what can make a product great. * Team-oriented mindset: You can work well as part of a team and know how to collaborate with all participants to develop the best solutions. You are happy to share your knowledge with everyone on the team. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization's mission is to become the leader in civil immersive online communities. We systematically and proactively detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We also keep the platform compliant for changing regulations and growth markets. We cover a broad area of the tech spectrum, including machine learning, experimentation, automation, highly scalable distributed backend systems, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this tool belt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY CONTENT SUITABILITY? Join the Content Suitability team and play a pivotal role in shaping the future of content on Roblox. Our team is at the forefront of building tools and systems that enable creators to launch diverse, age-appropriate experiences. By helping developers bring content like the 18+ launch to a global audience, we ensure Roblox remains a platform for people of all ages. Our work is deeply rooted in cutting-edge machine learning, where we develop and deploy sophisticated ML models essential for automated content review and policy enforcement. This isn't just about good governance; it's about ensuring our creators can successfully launch their games everywhere. We help them seamlessly adapt content to local customs and regulations, preventing restrictions and ensuring a global reach for their work. Our efforts ensure the Roblox platform remains compliant with evolving regulations across all markets. This safeguards our diverse user base and, critically, prevents the platform from being restricted in key regions. You'll also contribute to our Content Policy Platform, empowering teams across Roblox to add and manage content access policies that are vital to our platform's integrity and safety. You Will: * Contribute to the architecture and development of our Content Policy Platform, a high-throughput service handling millions of requests per second for content access decisions across the Roblox platform. * Work hand-in-hand with ML engineers, directly contributing to the development, productionization, and ongoing enhancement of machine learning models. These models play a critical role in automatically reviewing Content Maturity questionnaires and detecting regional policy violations at scale across millions of experiences. * Take ownership of projects from concept to deployment, ensuring high quality, reliability, and scalability. You Have: * 5+ years building highly available, large-scale distributed backend systems. * 5+ years delivering and maintaining production software for large-scale applications. * Proficient in Go, Java, C#, or similar OOP languages with strong design principles. * Excellent cross-team collaborator with a drive to complete projects. * Curious and proactive in learning new technologies and growing technical skills. * Bachelor's in Computer Science or Computer Engineering You Are: * A Technical Leader: You have initiated and facilitated challenging technical solutions. Your technical expertise influences product direction. You nurture a culture of technical excellence. * Versatile: You're a generalist and you are comfortable with several languages and technologies already; you are adaptable in any situation. You are resourceful, and take a creative and strategic approach to solving hard problems. * Analytical: Excited to investigate large, ambiguous problems, and quantify the problems and the solutions. * User Oriented: You always start with the needs of the user, whether they are Roblox users or internal engineers before architecting a solution. * Team Oriented: You lift up your peers and find ways to make the team stronger. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $196,750—$243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Video team, you'll be responsible for building, operating, and evolving our video transcoding and playback platform and innovate on new uses for video in a 3D world. If you enjoy working with C++ and C# or other backend language while building products for the passionate community of Roblox developers and users, you'll be right at home within our experienced team. This is a hands-on role developing and operating a complex video processing pipeline with bursty traffic and for someone who takes great pride in being able to sleep in on Saturday mornings. YOU WILL: * Own our unique challenges of playing video in a 3D world while the video display size and CPU/GPU/RAM/network availability are changing. * Leverage AI coding tools to make yourself even more efficient and productive. * Evolve our video ingest, transcoding, processing, and streaming platform to serve the growing community of creators, working on our backend microservices platform, data pipelines, and the game engine. * Employ best programming practices to write code that is efficient, robust, resilient, understandable, observable, and scalable. * Play a crucial role improving the quality of video encoding and playback on a wide range of devices, from mobile to high-end platforms. * Invent new creative uses for video in a 3D world. * Work with teams all over Roblox, both engineering and non-technical, to bring product visions and proof of concepts to life. * Be responsible for paying close attention to even the smallest details, driving both easy and hard problems to complete conclusions. YOU HAVE: * At least 8+ years of experience developing and deploying video systems * Deep experience with adaptive video playback systems and how to craft an encoding ladder for optimal user experience. * Knowledge of video quality metrics and how to use them to improve video quality in different scenarios. * Successfully deployed a multi-service distributed system at scale with low costs and high availability, and worked with infra and product teams to get the job done. * Familiarity with the challenges of working at scale, especially on constrained platforms like consoles and mobile devices * Experience in performance optimization, creating data pipelines that process millions of records, creating data visualizations, and alerting on critical telemetry. * Proficiency in C++ and C# or another backend language, with an understanding of parallel/concurrent programming concepts. * Knowledge within the video domain and you love to pick up new technologies as the landscape evolves. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $293,800—$343,340 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Backend Engineer on the Co-Experience team, you will work on high-visibility initiatives that define the future of age-appropriate communication. Using modern technologies, you will build and maintain a social ecosystem that ensures safe, civil, and meaningful interactions across diverse age groups. We are kind, highly collaborative, and draw on a mix of startup and large company backgrounds to iterate faster within Roblox. Our primary product is a platform-level Party System. As the heartbeat of social interaction on Roblox, this system enables users to coordinate, form groups, and stay connected as they navigate across servers and immersive experiences. While we have a strong foundation of chat, voice, gameplay mechanics, and creator APIs, we need your expertise to strengthen our backend infrastructure, build out new features, and accelerate our path toward product-market fit. As we scale, your work will directly impact our global community and support the company’s top-line growth. You Have: * An undergraduate/graduate degree in computer science, engineering or a related field. * 2+ years of experience in working on microservice architectures with a proven track record in addressing scalability and reliability challenges. * 1+ years of experience building systems behind consumer-facing APIs that can handle large numbers of concurrent users. * Strong understanding of server-side development and design principles, with proficiency in at least one compiled language such as C#, C++, Java, Golang, or other. * Strong product intuition - you think in terms of user experience, tradeoffs, and measurable outcomes, as well as system design. * A track record of leveraging AI-assisted development tools to maximize engineering velocity, allowing you to rapidly prototype, iterate on complex logic, and move from ideation to production-ready code with high efficiency. You Will: * Collaborate within a multi-functional team that includes product, design, UXR, frontend and backend engineering. * Maintain, improve and scale the Roblox party system to support millions of concurrent users. * Participate in design and develop service infrastructure empowering Roblox creators to unlock new ways to co-experience for their users. * Partner with other engineering teams (infrastructure, matchmaking, chat, voice, trust and safety) to integrate multiple systems in a reusable, performant and safe manner. * Self-organize and take ownership of projects throughout their full lifecycle. * Maintain high quality standards while iterating on features with live production traffic. * Mentor interns. You may redact age, date of birth, and dates of attendance/graduation from your resume if you prefer. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $153,120—$196,750 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Machine Learning Engineer within the Creator Services Machine Intelligence team, you will focus on the research and development of Embodied AI and Behavioral Agents that revolutionize how games are created and played on Roblox. You will bridge the gap between cutting-edge research and massive-scale product application, building agents capable of complex 3D gameplay and unblocking many use cases across Roblox, from automated playtesting to ensure quality, to "ML Players" with human-like movement and strategic reasoning, playing with real players in games. You will work on feature extraction, model training, building validation / RL platform as well as inference set up leveraging methods from imitation learning to reinforcement learning. And you will create generalizable agents that can perceive 3D environments, understand game rules, plan long-term strategies, and execute complex physics-based actions in real-time. You Will: * Design and implement foundation models end to end through the feature extraction to inference for embodied agents. * Define the long-term roadmap for Game AI and Embodied Intelligence, acting as a technical bar-raiser for code quality and architectural design. * Balance the exploration of cutting-edge deep learning research with the practical constraints of serving models to millions of concurrent users. * Mentor fellow engineers and researchers, fostering a culture of technical excellence and scientific inquiry. * Collaborate with Product Managers, Backend and Game Engine Engineers and other Roblox team members. You Have: * PhD or Master’s in Computer Science, Applied Math, or other field. A record of top-tier publications (e.g., NeurIPS, ICML, CVPR, AAAI, SIGGRAPH, etc) in embodied agents or related domains is a plus. * 7+ years of experience as a Machine Learning Engineer or Research Scientist, applying research to tangible products. * Deep technical understanding of Imitation Learning, Robotics, Reinforcement Learning, Computer Graphics and Vision, with experience working on low-latency motor control (human-like movement) and high-level strategic reasoning (game rules/goals). * Experience with building large scale data/feature pipeline, simulation environments for evaluation / RL. * Experience training models on large-scale distributed clusters and understanding the challenges of inference in real-time gaming environments. * Proficiency in Python (PyTorch/TensorFlow) and familiarity with C#, C++, or similar systems languages. * A passion for bridging the gap between research and production, moving beyond academic benchmarks to launch scalable solutions that directly impact millions of users. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: * Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. * Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. * Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data centers to the cloud, with service discovery, traffic management, and locality-aware routing across environments. * Partner with internal application teams to understand their connectivity pain points, ensuring the service mesh provides a frictionless 'paved road' for thousands of developers * Collaborate with the Gateway and CNI teams to deliver a unified, multi-cluster service fabric that abstracts cluster and regional boundaries from application developers. * Serve as a primary escalation point for complex service mesh issues, troubleshooting across Envoy sidecars, Istio control plane, and the underlying network stack. * Act as a senior voice on the team, mentoring junior engineers and promoting best practices in testing, deployment, and reliability engineering. You Are: * A professional with 3+ years of experience in distributed systems, with strong expertise in service mesh technologies (Istio, Envoy, Consul, or Linkerd). You understand the tradeoffs of sidecar-based architectures at scale. * Deeply knowledgeable of service mesh concepts: traffic management, service discovery, mTLS, observability, and routing policies. * Experienced running Kubernetes in production and familiar with the K8s networking model. * Comfortable working with Envoy proxy internals, xDS APIs, and control plane architectures. * Excellent at designing large-scale distributed systems that span multiple clusters, regions, and runtime environments. * Fluent in Go, C/C++, or Rust. * Experienced with on-call rotations and approach infrastructure with a “reliability-first” mindset. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $227,370—$295,250 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else. As a Principal Network Engineer, you will work cross-functionally to plan the growth of Roblox’s global production network to support rapid user growth. In this role, you are responsible for Engineering and Architecture of Roblox Backbone and Edge Network. You will ensure that we are making the right investments with our global expansion to provide a great experience for all our users worldwide. We run services and a hosting platform with some unique complexities, so this role is an opportunity for the experienced network engineer to take on new challenges in addition to applying their existing expertise. You Will: * Serve as a Principle Engineer for Roblox's Backbone Network. * Drive future design, deployment, and operations for Roblox’s large-scale Network Infrastructure. * Engage in design, qualification, and validation of new technologies, and ensure new technologies are deployable at scale and are safely operable. * Collaborate with the Network Tooling Team to automate workflows and improve telemetry, observability, and alerting. * Work with net tools to automate existing workflows and improve our telemetry and alerting framework. * Participate in on-call rotation to support the global network infrastructure 24x7. You Have: * 8+ years of work experience responsible for designing, deploying and operating large-scale networks. * 5+ years of work experience designing and managing large scale Backbone and Edge Networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE,). * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6. * Experience working in a multi-vendor environment with hands-on experience with networking hardware. * Experience in at least one programming language like Python, Go, C/C++ is a plus. * A track record of successful collaboration with multidisciplinary teams. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s database team develops the next-generation, multi-tenant database platform that elastically scales and underpins every online data workload at Roblox. As a principal engineer on the database team, you will shape the architecture, build and launch critical database capabilities that keep our services fast, reliable and efficient at global scale. You will report to the Technical Director for Storage. You will: * Design and implement new engine features—indexing, storage formats, WAL and replication protocols, sharding, and query-planner enhancements—that push latency, throughput, and availability boundaries. * Evolve the control plane to deliver elastic scaling, autonomous healing, and zero-downtime schema or tenant moves across global regions. * Profile and optimize critical code paths using kernel-level tracing and advanced performance tooling; drive systematic tail-latency reductions. * Establish engineering best practices by leading design reviews, performance benchmarks, failure drills, and post-incident retrospectives. * Automate everything: develop frameworks for testing, CI/CD, rollout safety, observability, and autoscaling so that the platform operates hands-off at scale. * Mentor and unblock engineers, fostering deep database craftsmanship and disseminating knowledge across Storage, Platform, and product teams. * Engage with the open-source community—upstreaming patches, presenting learnings, and influencing the future of Postgres, RocksDB and related ecosystems. You have: * 8+ years of experience in software engineering or a relevant field * Deep experience with building and operating large-scale distributed databases or storage engines (e.g., PostgreSQL, MySQL/InnoDB, RocksDB, Spanner, Aurora, AlloyDB). * Deep expertise in database internals—B-trees, MVCC, WAL, query optimization, buffer management—and strong skills in C/C++, GO or Rust. * Hands-on experience with consensus algorithms (Raft, Paxos) and multi-region replication models that deliver strong consistency and high availability. * Proven success shipping high-QPS, low-latency services on container orchestration stacks (Kubernetes or Nomad) with comprehensive observability. * Ability to turn ambiguous product requirements into a clear technical roadmap and influence cross-functional stakeholders. * Passion for automation, rigorous testing, and data-driven decision-making that raises the reliability and efficiency bar. * Bonus: upstream contributions to PostgreSQL, RocksDB or other OSS databases; familiarity with disaggregated storage, HTAP workloads, or custom query languages. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $293,800—$343,340 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are building the next generation of advertising in an immersive metaverse. Our team sits at the core of the Roblox Ads ecosystem, serving billions of impressions while providing the critical infrastructure that connects global brands with our massive community of creators. We are seeking a Tech Lead Manager (TLM) to drive the technical strategy and lead the execution of the Ads Experience team. This team is responsible for the full spectrum of our monetization experience, including Advertiser Experience (Roblox Ads Manager), Brand Experience (Brand Ads & Integrations), and Publisher Experience (Creator Monetization & Commerce). This is a foundational leadership challenge beyond standard ad-tech. As a TLM, you will be responsible for both the technical vision of our high-scale monetization backbone and the growth and management of a high-performing engineering team. You will pioneer AI integration and balance a three-sided marketplace economy in real-time while fostering a culture of technical excellence. YOU WILL * Drive Technical Strategy: Act as the technical authority for the Ads Experience team. Translate ambitious business goals into multi-year technical roadmaps, ensuring our systems (Ads Manager, Brand Ads, and Creator tools) are scalable and future-proof. * Oversee System Architecture: Provide technical oversight for the end-to-end architecture of the Roblox Ads Manager, Brand Ads, and Creator Monetization. You will ensure these systems effectively handle complex forecasting, serving, and delivery while maintaining robust campaign management and real-time reporting at scale. * Innovate with AI: Spearhead the strategic application of AI across the ecosystem, including Gen AI for multi-modal creatives and intelligent assistants to empower our advertisers. * Lead & Manage: Build and lead a team of high-caliber software engineers. You will be responsible for hiring, performance management, career development, and fostering an inclusive, high-output team culture. * Execute & Deliver: Own the full software development lifecycle. Balance the need for rapid product iteration with long-term technical health, ensuring the team delivers high-quality features on schedule. * Partner Cross-Functionally: Collaborate deeply with Product Manager, Design, and Data Science to define the product vision. You will bridge the gap between business requirements and technical implementation. YOU HAVE * 8+ years of software development experience, with 2+ years of experience in people management and a proven track record as a Technical Lead. * Deep understanding of the Ad Tech stack, including Campaign Management, Reporting, Creative, Ad Serving, Measurement, and Ad Delivery. * Strong background in distributed systems and high-availability backend services (Go, C#, or similar) and an understanding of modern frontend architectures (React/TypeScript). * A passion for mentoring engineers and a proven ability to manage performance, navigate complex organizational challenges, and build a cohesive team. * Experience driving engineering best practices, including code reviews, testing strategies, and incident management for high-scale systems. * The ability to think like a product owner while maintaining the technical rigor of a Principal Engineer. * BS, MS, or Ph.D. in Computer Science, Engineering, or equivalent experience. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on Creator Services Data, you’ll be leading the company’s efforts to build the next generation Data Storage systems to power the millions of experiences on the Roblox Platform. We run the mission critical cloud services, Data Stores, Memory Stores, and Badges, which are crucial for storing game state such as inventory and scores, implementing leaderboards, server lists, and trading, and tracking player progress and achievements. Our team is also responsible for building dashboards to provide insights to Creators using cloud services including Client/Server Performance, Data Stores, and Memory Stores. Finally, our team owns the Roblox Extended Services platform, which provides the capability for large experiences to purchase additional resources for existing services like Data Stores and new services built around compute and generative AI. At its core, this team is focused on solving complex back end distributed systems and storage problems at scale. However, our scope extends to full stack projects spanning all the way from the infrastructure layer, through data storage and data pipelines, microservices, telemetry, game servers, web development, UI, and UX design. This team collaborates on multiple cross-company efforts and our projects are of extremely high importance to Roblox. YOU WILL: * Lead the design and development of improvements to existing products and design new cloud services to support our Creator Community. * Build state-of-the-art data storage systems including infrastructure, serving layers, clients, and web APIs. * Expand the internal and customer facing cloud service observability capabilities through metrics collection, data pipelines, intelligent analytics, data visualization, and dashboards. * Increase the capabilities and onboard new customers to the Roblox Extended Services platform. * Work with our users (Creators) to identify product gaps and bugs and handle customer emergencies. * Provide on-call support for our Data products including responding to production alerts and outages. * Mentor junior engineers and provide technical and non-technical guidance through design and code reviews, joint projects, 1:1s, and peer feedback. * Lead collaborations on a cross-functional team including UX design, product management, project management, developer relations, documentation, customer support, and other engineering teams. * Become a recognized technical leader across the company and contribute to company-wide initiatives. YOU HAVE: * 10+ years background in software development building with public clouds (AWS, Azure, and GCP), microservices and distributed systems * 3+ years experience building and maintaining (not just using) data storage systems (relational databases, key/value stores, blob stores, etc) * 10+ years designing, implementing, testing, and deploying robust, scalable, and well documented production-grade code * 6+ years programming in C# and/or C++ (ideally both) * 6+ years experience working on agile, fast-paced, high-impact software teams * 4+ years leading junior engineers and new graduates on complex software engineering projects Desired (one or more of) * Prior experience building big data pipelines or batch processing systems (MapReduce, Hadoop, Flink, Spark, Flume) * Prior experience programming computer games, particularly in Lua/Luau * Prior knowledge of data science, data analytics, machine learning, or AI * Prior experience building graphical user interfaces, dashboards, or web application front ends YOU ARE: * Innovative: We strive for novel solutions that bridge the technical needs of Roblox with the creative needs of our developer community. This typically involves tackling competing objectives and thinking creatively. * Passionate: We are looking for new team members who are passionate about data storage technology, computer games, and software development. We are excited about building new products that will redefine the future of human online interaction. * Versatile: The Data Pod is expanding its scope beyond providing low level storage solutions to building higher level services such as User Profiles and LiveOps Analytics. We are also working on projects such as Observability and Billing & Payments platforms. You need to be ready to learn new programming languages and tech stacks as we evolve. * Responsible: Data Storage services cannot go down and cannot lose data. You are committed to join a team that strives for a 100% uptime and data durability. * Team Oriented: You are ready to both guide and learn from others. You will set the standard on team collaboration and communication. You exemplify Roblox Values and Principles. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in Singapore. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Complex case management: Has “perfected the core” of your role of providing the highest level of service to our community * Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone * End-to-end management of complex cases with the objective to resolve customers’ issues based on workflows & management guidelines * Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate * Takes on casework at a degree of severity/complexity under close supervision * Ability to recognize & assess threatening & risky behaviors * Demonstrate ownership mentality & good judgment as well as skill to question and deviate from the workflow when needed only through management approval * Be highly receptive to feedback from management, Quality & clinical staff teams and quickly adopt behaviors to improve the quality of your work * Understands multiple perspectives on a topic or situation * Able to evaluate and present multiple options for addressing a problem * Can be brought to engage more with senior stakeholders with help from management Combining efficiency with quality: * Has displayed an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution Participating in the Safety Service improvement: Leverage your functional operational knowledge to support the team succeed * Help document ways of working, best practices, and the norms for your service(s) as requested by management * Provides technical/functional/SME to less experienced members of the team. Stakeholder engagement: Beginning to explore network with other Delivery teams and key functional partners * Displays openness and approachability when resolving issues * Understands key drivers of your role and how they relate to one another Your Expertise: YOUR BACKGROUND & EXPERIENCE * 3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts * Hospitality experience is a plus, in particular working for technology platforms. * Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs * Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials YOUR SKILLS & EXPERTISE * Very good interpersonal and communication skills, both written and spoken, including conflict resolution. * Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time * Basic computer literacy, including Apple/Mac OS and Google Suite * Language proficiency in English, other languages are a plus * Able to assess risk accurately, understand level of urgency, exercise good judgment when it comes to risky situations, and share the most pertinent information with stakeholders * Ability to adapt to new tasks and responsibilities as needed. * Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. * Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
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