Sida 1 av 117
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. THE ROLE Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day. Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network & Grid Topology, Root-Cause & Impact Analysis, Fraud & AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures. As part of Neo4j's Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers in the Nordics across several key verticals — including Financial Services, Public Sector, Energy & Utilities, High-Tech Manufacturing, and Telecommunications.You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value. The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment. You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle. Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities. You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes. The role is based in Stockholm, where we enjoy a beautiful, modern office space. We trust our team to manage their own time, so working from home is fully supported. However, because building strong relationships is core to what we do, you will need to be available in person for occasional customer meetings. MAIN RESPONSIBILITIES * Act as a central player in Neo4j PreSales engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption. * Build and nurture strong relationships with strategic and enterprise customer teams. * Partner closely with Account Executives to communicate the technical and business impact of graph solutions. * Ensure strong technical alignment and smooth integration of Neo4j into customer environments. * Provide architectural recommendations aligned with customer strategies and IT landscapes. * Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value. KEY ROLE CHARACTERISTICS * Experience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public Sector. * Data Platform Expertise: Strong understanding of data platforms, particularly databases. * Solution Design: Ability to translate business requirements into effective solution architectures. * Technical Proficiency: Familiarity with a programming or scripting language (Java, Python, JavaScript, etc.). * Consultative Skills: Proven experience guiding technical teams through complex, consultative engagements. * Adaptability: Strong desire to learn and quickly adopt emerging technologies. * Problem-Solving: Passion for tackling complex technical challenges with innovative solutions. * Enablement: Ability to lead technical workshops and small-group sessions. * Sales Alignment: Comfortable managing the technical aspects of enterprise sales cycles. * Travel: Willingness to travel occasionally. * Languages: Fluency in both Swedish and English is required. BENEFICIAL QUALIFICATIONS * Hands-on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL). * Knowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworks. * Experience with vector search, embeddings, or semantic retrieval. * Background in graph data science, network analysis, or ML pipelines. * ETL, data integration, or data virtualization expertise. * Familiarity with complex enterprise IT environments. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
The MongoDB Query Execution Team is hiring software engineers who want to join us in developing a high performing, reliable and modular distributed query system. Our engineers work on implementing and maintaining execution algorithms, building new query language features, tuning database performance, and more to power our customers' critical workloads. This role can be based out of our Dublin office or remotely in Ireland. Relocation can be supported. POSITION EXPECTATIONS * Understand and improve current functionality of the MongoDB query engine * Contribute high quality C++ code and give and solicit feedback in code reviews * Identify, design, implement, test, and support new features related to query performance and robustness, query language enhancements, diagnostics for query performance problems, and integration with other products and tools * Work constructively with peers to deliver excellent technical solutions CANDIDATE PROFILE * 5+ years of experience in systems programming * Experience in databases and/or data management systems is a huge plus, but not a requirement * Hands-on experience building industrial-strength software * Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture * Experience with large code bases, preferably in C++, C, Rust or a similar compiled language * B.Sc in Computer Science or similar field, or equivalent practical experience * Interest in the theory and practice of database query engines. Hands-on experience or M.Sc./Ph.D in the domain is a plus SUCCESS MEASURES * In three months you’ll have contributed to the development of a project slated for the next major version, as well as fixed a few bugs in a minor version of our latest stable release series * In six months, you’ll have taken on code review responsibilities and are independently delivering complex functionality and squashing bugs independently * In twelve months, you’re leading the development of a new major feature and are helping to mentor new engineers on the team ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273491237
Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard. For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements. JOB RESPONSIBILITIES * You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns. * You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible. * You will work in collaborative, value-driven teams to build innovative customer experiences for our clients. * You will create large-scale distributed systems out of microservices. * You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way. * You will apply the latest technology thinking from our Technology Radar to solve client problems. * You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development. * You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between. * You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills. JOB QUALIFICATIONS TECHNICAL SKILLS * You have experience as a Senior Fullstack Software Developer, with strong hands-on experience in Javascript (Node.js and React). Experience working with object-oriented programming languages such as Java or Kotlin would be an advantage. * You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming. * You are comfortable with Agile methodologies, such as Extreme Programming (XP), Scrum and/or Kanban. * You have a good awareness of TDD, continuous integration and continuous delivery approaches/tools. * Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker. PROFESSIONAL SKILLS * You enjoy influencing others and always advocate for technical excellence while being open to change when needed. * Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more. * You’re resilient in ambiguous situations and can approach challenges from multiple perspectives. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. ONSITE WORK EXPECTATION You may be expected to work out of our Thoughtworks office or at our client's office location for all five working days of the week, depending on business or clients’ needs. ABOUT THOUGHTWORKS Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. See here our AI policy.
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Pinterest is looking for a Sr. Performance Solutions Partner. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Sr. Performance Solutions Partner will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue. The Performance Solutions team sits within the GTM Operations and Strategy organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices. What you’ll do: * Become an expert at Pinterest campaign best practices and ads manager, enabling yourself to be your regions go to resource for performance related opportunities * Be the technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused), inclusive of product, auction, and implementation knowledge * Enable and mobilize sellers to pitch new performance products alongside campaign strategy at scale, with a focus on products that involves performance automation * Analyze large amounts of ads manager and/or client MSOT data to strategize for the next performance opportunity * Be the performance guru to support pre-GA performance products on ensuring successful alpha and beta tests * Understand complex processes and products, distilling them down into a digestible format for a less technical audience * Lead and/or participate in global SME working groups to support pre-GA performance products and new technical integrations * Provide strategic thought leadership top tier clients to help enable new performance products and creating A/B testing learning agendas * Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people * Work with your region to adapt best practices to fit the market you are supporting, and relay that feedback to internal and external stakeholders * Apply AI assistants to structure complex, ambiguous performance questions, prototype hypotheses, and iterate on testing plans, while validating outputs against source-of-truth reporting. What we’re looking for: * 5+ years of relevant work experience within digital marketing, ad tech and ad operations * 3+ years of both client facing and hands-on experience in platform relating to ad tech, ad ops, and/or campaign management * 3+ years in performance marketing either at a tech vendor, agency, or in-house client side * Experience selling performance products and/or getting in-house buy-in adopt a performance product * Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript * Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge * Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies * Working knowledge of API implementation and benefits (ex. Conversion API) * Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market) * A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work * Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads * An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction * Curiosity and openness to experimenting with new AI tools and workflows that improve performance, operational efficiency, and partner experience * Bachelor’s degree in a relevant field or equivalent relevant experience Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office. #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Pinterest is looking for a Performance Solutions Lead. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Performance Solutions Lead will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue. The Performance Solutions team sits within the GTM Operations and Strategy organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices. What you’ll do: * Become an expert at Pinterest campaign best practices and ads manager, enabling yourself to be your regions go to resource for performance related opportunities * Be the technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused), inclusive of product, auction and implementation knowledge. * Enable and mobilize sellers to pitch new performance products alongside campaign strategy at scale, with a focus on products that involves performance automation * Analyze large amounts of ads manager and/or client MSOT data to strategize for the next performance opportunity * Be the performance guru to support pre-GA performance products on ensuring successful alpha and beta tests * Understand complex processes and products, distilling them down into a digestible format for a less technical audience * Lead participate in global SME working groups to support pre-GA performance products and new technical integrations * Be the go-to person for leadership in your market when it comes to support on account planning, shopping strategy for key accounts, and account/vertical revenue growth driven by shopping/lower funnel performance * Provide strategic thought leadership top tier clients to help enable new performance products and creating A/B testing learning agendas * Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people * Work with your region to adapt best practices to fit the market you are supporting, and relay that feedback to internal and external stakeholders * Apply AI assistants to structure complex, ambiguous performance questions, prototype hypotheses, and iterate on testing plans, while validating outputs against source-of-truth reporting. What we’re looking for: * 8+ years of relevant work experience within digital marketing, ad tech and ad operations * 5+ years of both client facing and hands-on experience in platform relating to ad tech, ad ops, and/or campaign management * 5+ years in performance marketing either at a tech vendor, agency, or in-house client side * Experience selling performance products and/or getting in-house buy-in adopt a performance product * Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript. * Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge * Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies * Working knowledge of API implementation and benefits (ex. Conversion API) * Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market) * A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work. * Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads. * An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction. * Curiosity and openness to experimenting with new AI tools and workflows that improve performance, operational efficiency, and partner experience * Bachelor’s degree in a relevant field or equivalent relevant experience. Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office. #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio. We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor. We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners. As a Senior Key Account Executive at TripAdvisor, you will work with both existing and new customers, engage in a consultative sales approach, demonstrate our business value and ultimately sell Tripadvisor solutions to our clients. You will have access to training, processes, and tools to support success in this role. The ideal candidate will have strong sales DNA, be results-driven, execution-focused, and customer-oriented. You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven, and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents. Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms, along with demonstrated success in exceeding sales targets. Location: Needham MA- Hybrid What You’ll Do: * In this hybrid role, you will be responsible for managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle. * You will develop a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans. * You will expand and nurture relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives. * Conduct in-depth product demonstrations and consultatively position our hotel solutions, value proposition and benefit for business success * Successfully negotiate, renew existing customers, and close new business * Articulate data insights and metrics to demonstrate return on investment in line with clients’ business objectives during QBRs * Consistently grow & maintain a sales opportunity pipeline and effectively forecast attainment * Achieve and exceed agreed sales targets quarterly on revenue & other related KPIs ● Serve as the link of communication between key customers and internal teams ● Collaborate with other teams in the pursuit of excellent results and flawless execution ● Networks with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise * Travel as needed to meet with clients and attend industry events. Skills and Experience: * Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations) ● Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly. * Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales. * Excellent negotiation and closing skills to secure profitable contracts and agreements. ● Exceptional verbal and written communication skills for effective client interaction and presentations. * Ability to analyze market data and client feedback to inform strategy and decision-making autonomously. * Target-driven and proven self-starter with the ability to deliver on initiatives without constant supervision * Territory and pipeline management experience using a CRM (Salesforce & Tableau) ● Bachelor’s Degree * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset What We Offer: * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. * Generous sales bonus structure Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. The salary range for this role is $65,000 - $76,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-CH01 #TRIPADVISOR
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Facilities Engineer will be a self-motivated, task-oriented individual who leads all aspects of the Cafe Infrastructure, while attending to daily Facility needs. You will be assisting the Facilities Team with various programs, web pages, and special projects. We are looking for a fast-paced individual with a strong sense of urgency and a hands-on approach to daily operations. YOU ARE: * Experienced with 10+ years Facilities/Cafe Operations * Can be productive and effective with minimal direction * Expert at building relationships with customers and enjoy customer service * Knowledgable with technology in a fast-paced environment * Resourceful, exhibit patience under pressure, and are capable of finding solutions * A strong communicator and self-starter * Well organized and detail oriented with excellent multi-tasking ability * Hands-on, proactive, and able to respond quickly to operational needs with urgency * Comfortable taking ownership of repairs and being the first line of response before escalating to vendors YOU WILL: * Assist in developing a comprehensive Maintenance Program for Cafe Equipment Operations * Oversee and maintain multiple Roblox Cafe’s, to ensure the expected level of operations regarding the physical area, refrigeration equipment, Fire Suppression system and management of service providers and/or vendors equipment * Serve as the primary technician to troubleshoot, diagnose, and repair cafe equipment, minimizing downtime and reducing reliance on external vendors whenever possible * Experience, aptitude and working knowledge of commercial Café/Kitchen components and systems: troubleshoot issues, researches common operational problems, and determine when specialty vendors need to be called in, to include the facilitating of those services to successful conclusion. * Examples would include Oven/Ranges, Grills, Fryers, Steamers, Food Prep Equipment, Washers, Dish Carousels, Beverage Dispensers, Ice Makers, etc. * Will possess solid understanding of building infrastructure, electrical distribution, lighting, plumbing, water filtration, refrigeration, and HVAC. * Have the ability to troubleshoot and or repair common issues pertaining to cafe equipment furniture, cabinetry, millwork, laminates, plumbing fixtures, and interior building finishes. * Be responsible for coordinating all preventive maintenance programs within the Café (to include kitchen and dining area), whether self-performed or led, and facilitating repairs or replacement as warranted when approved by Roblox. * Be an effective organizer and communicator, responsible for establishing lines of communication with all team members within the Café operation, Roblox Facilities Department, associated service providers, including Service by Medallion Janitorial management/staff. * Aptitude to use computers, apps/software tools, or other relevant/required technology as needed to perform and communicate in the role. * Be knowledgeable of all Safety (CalOSHA) and become familiar with all relevant Health Codes & Regulations applicable to Café/Kitchen operations. * Duties may require work during evenings and weekends. * Other duties as assigned. Onsite: Monday - Friday from 9am-6pm For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $117,770—$145,630 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful. The Opportunity Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. What You’ll Need to Succeed * 5+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages. * Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). * Ability to design and implement scalable architectures * Deeply involved in hands-on coding, developing and maintaining high-quality software solutions on a daily basis * Good command of the English language. * Engages in cross-team collaborations to ensure cohesive solutions * Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. * Passion for software development and continuous improvement of your knowledge and skills. It’s Great if You Have * Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework. This role is based in Singapore. We are unable to offer visa sponsorship for this position, and candidates are expected to have valid work authorization in Singapore. #Singapore #gouco #backendengineer PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Safety? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. Why Safety Foundation? Safety Foundation is the infrastructure backbone that powers safety across Roblox. Every piece of content reviewed, every moderation action taken, every safety workflow running anywhere on the platform flows through systems built by this team. We are the platform that other safety teams build on — and right now, we're in the middle of one of the most significant evolutions in our history. We're scaling to handle 10x more traffic while keeping cost growth in check. We're rebuilding the platform to be AI-first, natively supporting agentic and ML-driven safety workflows without compromising on security or auditability. And we're radically improving developer velocity — cutting the time it takes any team to integrate safety capabilities from months to hours. As a Principal Software Engineer on Safety Foundation, you'll be the hands-on tech lead for a group of engineers on the team. You'll set technical direction, own architecture decisions, and stay deeply engaged in the work. Your decisions will shape how safety works across all of Roblox — for over 100+ daily monthly active users. You Will: * Serve as the hands-on tech lead for a group of engineers on the Safety Foundation team — setting technical direction, driving execution, and staying close to the code * Lead the design and implementation of a scalable, cost-efficient platform engineered for 10x traffic growth * Drive the AI-first transformation of the safety platform: architecting agentic and ML-integrated workflows with the security, auditability, and reliability that production safety systems require * Build the developer experience layer that enables product teams across Roblox to integrate safety capabilities in hours, not months * Partner closely with Trust & Safety ML, User Safety, Safety Operations, and product teams to translate platform needs into durable infrastructure * Define backend standards and patterns across the team; raise the technical bar through code review, architecture guidance, and mentorship * Identify and resolve performance bottlenecks across networking, data, and compute — at scale You Have: * 8+ years of experience building large-scale backend/distributed systems and shipping high-quality systems to production. Strong preference for candidates who have experience with building developer platforms. * 4+ years acting as a tech lead: setting direction, driving execution, and growing engineers at multiple levels * Deep proficiency in Go or a similar compiled language (Go strongly preferred). Experience with CQRS & Event Sourcing is a plus * Experience with NoSQL databases at scale (DynamoDB, Cassandra, or similar) * Experience with or strong interest in AI/ML platform integration — pipelines, agentic workflows, HITL workflows or similar * BA/BS in Computer Science, Engineering, or a related technical field — or equivalent experience You Are: * A hands-on technical leader. You can zoom out to own the architecture and zoom in to write the hard code. You don't choose between leading and building — you do both. * A platform thinker. You design for reuse, velocity, and reliability. You understand that your customers are other engineering teams, and you build with them in mind. * Comfortable with ambiguity. You thrive on open-ended, gnarly problems. You can break them down, build alignment, and drive them to resolution — without waiting for perfect requirements. * A team-player & multiplier. You are collaborative & strive to make everyone around you better — through rigorous code & architecture reviews, clear technical communication, and a genuine investment in the growth of the people you work with. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic accounts, content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this tool-belt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Data Infrastructure To pro-actively find bad actors and protect good users, Roblox needs to ingest enormous amounts of data and make it usable both to our automated detection systems and for human moderators and customer support agents doing investigations. The Safety Data Infrastructure team is addressing these needs within Safety. We are building a high availability real time multi-model datastore consisting of screenshots, chats, voice communication and more. This will allow various safety systems to re-use all manner of data collected to spot bad actors and policy violations. As a member of the Account Infra Team, you will have a rare opportunity to sit at the convergence of ML infrastructure, data engineering, and high scalability engineering all while getting to learn Rust. You Will: * Assume ownership of the complete lifecycle for full-stack features within Safety Data Infra ranging from technical specification, implementation, rollout, monitoring, and iteration, ensuring alignment with the designated pod roadmap. * Engage in close collaboration with partner teams in Content Safety, Safety Experience, Accounts, ML Foundations and Roblox database platform teams. * Define the architectural direction for scaling Safety Data Infra. * Take complete responsibility for projects throughout their entire lifecycle. * Drive cross-functional engagement and lead technical initiatives to ensure the widespread adoption and success of our core safety applications. * Report directly to the Manager of Account Security and Infra. You Have: * 4+ years of experience in software development. * Distributed Systems Architecture: Proven ability to design and implement robust, high-throughput microservices (handling thousands of requests per second) while maintaining a strict focus on system safety and security. * Backend Proficiency: Experience with non-relational datastores and large scale systems. * Safety-Driven Mindset: A strong commitment to designing, implementing, and maintaining systems that prioritize user safety, data integrity, and compliance with safety policies. * Equivalent experience or a BS in Computer Science, Applied Math, Physics, Engineering, Statistics, or another technical field. * Curious to learn new technologies and systematically grow your skills. You Are: * Experienced (4+ years): You have extensive experience as a full-stack engineer, proficient in back-end development, working on complex, production-grade systems end-to-end. * Analytical & Data-Driven: You possess a strong ability to instrument, collect, and analyze user interaction data (e.g., A/B testing, usage metrics) to inform design decisions and continuously maximize user impact and product performance. * Comfort working with agents. Roblox as a whole is also currently revamping our development flows to incorporate AI wherever possible. * Versatile & Adaptable: We write and review code primarily in Rust with some adjacent systems in Go, C#, C++ and Python. * Team-Player & Technical Leader: You are a collaborative team member who actively mentors peers, drives technical excellence, and takes ownership of leading and delivering key features and projects across team boundaries. * AI native: You are eager to define and build AI-centric solutions, incorporating modern machine learning and agentic AI capabilities directly into the core user experience and system architecture. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $196,750—$243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a founding member of the Security Operations team in EMEA, you will join us at an exciting time in Roblox’s SIRT & SOC program. You will design and build the detections, automation and tooling that let a lean team monitor and protect players, developers, employees and the platform at global scale and serve as security incident commander in the region. This is a highly autonomous role where you will be a primary decision-maker, core to our mission to maintain a highly capable 24/7/365 monitoring and response capability. While you will work in close collaboration with peers at our US West Coast Headquarters, the time difference requires an engineer who can operate independently, making critical decisions without immediate oversight. We favor engineering our way out of toil through automation, orchestration, detections-as-code, and risk-based prioritization, while retaining the deep technical skills required to conduct detailed, hands-on analysis and lead response end-to-end when the situation warrants. Work Environment: This role is based in London, UK. You will be working from a dedicated, private space located within a shared office environment, designed to enable collaboration while remaining secure. YOU WILL: * Build Detection & Response Systems: Design, write, and maintain production-quality detections, automations and integrations (detections-as-code, SOAR playbooks, data and enrichment pipelines) that scale our monitoring capability and reduce manual toil. * Own Tooling & Platform: Develop and improve the tooling the global SIRT/SOC depends on alert quality and enrichment, case-management integrations and automation that powers reliable "follow-the-sun" hand-offs. * Exercise High Autonomy: Act as the primary Incident Commander for the European time zone, making critical, time-sensitive decisions independently before US HQ comes online. You will serve as the senior-most security engineering point of contact in the region. * Drive Strategy & Architecture: Shape the technical direction of the detection & response engineering function, specifically architecting how global hand-offs and "follow-the-sun" models can be optimized and automated. * Command Security Incidents: Ensure serious threats and impacts are understood, mitigated, and learned from with speed and professionalism, often leading responses end-to-end without immediate escalation paths during local hours — and turning what you learn into durable, automated detections. * Conduct Forensic Investigations & Threat Hunt: Dig into complex context to determine whether threats exist, take decisive action and proactively hunt for anomalous activity in our signals, distinguishing outliers from threats. * Lead High-Profile Responses: Collaborate with Security and Engineering to lead responses to major vulnerabilities or platform-wide events. * Collaborate Cross-Functionally: Work with Legal, HR, Executive teams, and external partners (Developers & Customers). You will also travel semi-regularly to the USA to visit HQ, ensuring deep alignment with central engineering and security leadership. YOU HAVE: * Experience: 10+ years across security engineering, Infosec, IT, Infra/SRE, and/or Incident Response. * Specialization: 7+ years specifically in Detection or Response, with a track record of building, writing detections, automation or security tooling, not solely operating. * Engineering Proficiency: Comfortable writing and reviewing production-quality code (Scripting) and building automations, integrations and data pipelines that others depend on. * Autonomous Leadership: Proven ability to work independently in satellite offices or distributed teams. You are comfortable being the "person in charge" during your shift and making calls that impact the business. * Incident Command: Extensive experience operating as an incident commander. You can flex into deep engineering work but also possess the executive presence to coordinate responders and communicate status to leadership. * Investigations: Expert-level capability investigating threats in enterprise and production environments, taking ownership from identification to resolution. * Knowledge/Tools/Techniques: Deep understanding of security tooling (SIEM, EDR, IDS/IPS, NDR, SOAR) and experience extending or building on it. You are proficient in applying Incident Response frameworks (NIST IR Lifecycle, Cyber Kill Chain, MITRE ATT&CK) to real-world scenarios, and you collaborate effectively with engineering colleagues, leveraging extensive expertise across infrastructure and technologies (Public Cloud, OS, Virtualization, Containerization, Networking, Build/Development infrastructure, and Hardware). * Education: Bachelor's degree in Computer Science, Cybersecurity, or a related technical field; advanced degree preferred or equivalent experience. YOU ARE: * A Builder-Operator: You would rather automate a problem out of existence than staff around it and you hold yourself to an engineering bar even under incident pressure. * A Strategic Self-Starter: You don't wait for instructions. You identify gaps in coverage — especially those unique to regional or time-zone-specific challenges — and fix them. * A Detailed Thinker: You enjoy exploring the details and considering the second- and third-order effects of your decisions. * An Eager Problem Solver: You are drawn to complex issues rather than avoidant of them. * Emboldened to Make Change: You instinctively ask what you can do to improve the situation rather than waiting to be prompted. * Compelled by our Mission: You are driven by the opportunity to protect our community and the safe space we've created. * A Calculated Risk Taker: You move fast, navigating reasonable risks to take action and build capabilities as quickly as possible. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on Creator Services Data, you’ll be leading the company’s efforts to build the next generation Data Storage systems to power the millions of experiences on the Roblox Platform. We run the mission critical cloud services, Data Stores, Memory Stores, and Badges, which are crucial for storing game state such as inventory and scores, implementing leaderboards, server lists, and trading, and tracking player progress and achievements. Our team is also responsible for building dashboards to provide insights to Creators using cloud services including Client/Server Performance, Data Stores, and Memory Stores. Finally, our team owns the Roblox Extended Services platform, which provides the capability for large experiences to purchase additional resources for existing services like Data Stores and new services built around compute and generative AI. At its core, this team is focused on solving complex back end distributed systems and storage problems at scale. However, our scope extends to full stack projects spanning all the way from the infrastructure layer, through data storage and data pipelines, microservices, telemetry, game servers, web development, UI, and UX design. This team collaborates on multiple cross-company efforts and our projects are of extremely high importance to Roblox. YOU WILL: * Lead the design and development of improvements to existing products and design new cloud services to support our Creator Community. * Build state-of-the-art data storage systems including infrastructure, serving layers, clients, and web APIs. * Expand the internal and customer facing cloud service observability capabilities through metrics collection, data pipelines, intelligent analytics, data visualization, and dashboards. * Increase the capabilities and onboard new customers to the Roblox Extended Services platform. * Work with our users (Creators) to identify product gaps and bugs and handle customer emergencies. * Provide on-call support for our Data products including responding to production alerts and outages. * Mentor junior engineers and provide technical and non-technical guidance through design and code reviews, joint projects, 1:1s, and peer feedback. * Lead collaborations on a cross-functional team including UX design, product management, project management, developer relations, documentation, customer support, and other engineering teams. * Become a recognized technical leader across the company and contribute to company-wide initiatives. YOU HAVE: * 10+ years background in software development building with public clouds (AWS, Azure, and GCP), microservices and distributed systems * 3+ years experience building and maintaining (not just using) data storage systems (relational databases, key/value stores, blob stores, etc) * 10+ years designing, implementing, testing, and deploying robust, scalable, and well documented production-grade code * 6+ years programming in C# and/or C++ (ideally both) * 6+ years experience working on agile, fast-paced, high-impact software teams * 4+ years leading junior engineers and new graduates on complex software engineering projects Desired (one or more of) * Prior experience building big data pipelines or batch processing systems (MapReduce, Hadoop, Flink, Spark, Flume) * Prior experience programming computer games, particularly in Lua/Luau * Prior knowledge of data science, data analytics, machine learning, or AI * Prior experience building graphical user interfaces, dashboards, or web application front ends YOU ARE: * Innovative: We strive for novel solutions that bridge the technical needs of Roblox with the creative needs of our developer community. This typically involves tackling competing objectives and thinking creatively. * Passionate: We are looking for new team members who are passionate about data storage technology, computer games, and software development. We are excited about building new products that will redefine the future of human online interaction. * Versatile: The Data Pod is expanding its scope beyond providing low level storage solutions to building higher level services such as User Profiles and LiveOps Analytics. We are also working on projects such as Observability and Billing & Payments platforms. You need to be ready to learn new programming languages and tech stacks as we evolve. * Responsible: Data Storage services cannot go down and cannot lose data. You are committed to join a team that strives for a 100% uptime and data durability. * Team Oriented: You are ready to both guide and learn from others. You will set the standard on team collaboration and communication. You exemplify Roblox Values and Principles. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ABOUT THE ROLE: As the Product Manager for UI Ecosystems, you’ll own the overarching vision and strategy for Foundation, Roblox’s design system. Our goal is to raise the quality of our UI/UX across all platforms and unlock greater UI/UX capabilities for the company from a centralized, platform position. Roblox users expect and deserve a modern, standardized and coherent user experience and Foundation is how we deliver that. You’ll report to the Director of Product for Consumer Frontend. This role is based at HQ (no remote option open). YOU WILL: * Define the product vision, strategy, and roadmap for UI ecosystems and the Foundation design system. * Help envision and build a unified, highly scalable, robust design system that empowers teams across Roblox to build high quality UI/UX. * Help prioritize, track and measure design system completeness, as well as overall adoption and impact across the company. * Shepard component migrations through AB and holdout testing to be certain of positive user impact, leading complex trade-off discussions where necessary. * Help triage and prioritize all inbound requests for support from designers, PMs, and engineers across the company. * Evangelize and drive accessibility improvements through both design system iteration and consulting with customer teams on their implementations. * Communicate updates, milestones, and priorities effectively to stakeholders across the organization. * Be the public face of Foundation with our Creators at events like our annual Roblox Developers Conference. * Stay informed about industry trends and emerging technologies in user interface design and gaming to inform product decisions. * Research and deploy AI to drive efficiency and innovation at scale. * Grow your career with a company that is exploding. YOU HAVE: * 5+ years of Product Management experience with expertise in shipping high-quality consumer products across multiple platforms. * Bachelor’s level degree in a relevant field (computer science, product management, design) or years of relevant experience. * Strong design sensibilities and a history of strong product to design working relationships. * Experience defining, managing, or driving adoption of design systems, UI platforms or platform-wide UI changes. * Experience running complex, platform-wide AB tests and managing resultant trade-off conversations. * Expertise in navigating platform product development where internal engineers/designers are your primary customers. * Experience leading cross-functional execution with various teams including engineering, data science, design, marketing, partnerships, legal, and policy, to conceptualize, develop, test, and launch impactful UI changes. * Deep experience in internal stakeholder management and alignment. * Demonstrated technical proficiency and effectiveness working closely with engineers. Experience with Luau, similar languages, and/or the React framework would be beneficial but are not required. * The ability to clearly communicate roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels. * A passion for gaming and a deep understanding of game UI or multi-platform UI delivery would be beneficial but is not a requirement. #LI-FO1 #LI-Onsite For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $229,010—$280,540 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Distinguished Engineer will guide the development of the Luau layer of the Roblox app, used by well over 100M users daily, including libraries used by this app. The Luau layer of the app provides most of the client-side functionality outside of the actual game play. It is universal across eight platforms, including mobile, desktop, consoles, VR and TVs. YOU WILL: * Steward the development of the Luau layer of the Roblox app, including the libraries and frameworks used by it. * Drive performance optimization of the Luau layer, including on devices with limited hardware capabilities (e.g., low end Android phones, Android TVs) or operating on low bandwidth. * Accelerate feature development in the Luau app through improved developer experience and adoption of agentic product development. * Drive increasing alignment between the Luau layer of the app and Luau technologies used by Roblox creators. * Provide mentorship for other engineers, from junior to principal. You Have: * 15+ years of experience in developing robust, cross-platform software frameworks and architectures. * Experience with complex cross platform codebases implemented using TypeScript or similar languages and leveraging technologies such as React Native, Flutter, etc. * Deep experience with applications that combine scripting languages like TypeScript with native modules. * Deep experience with modern frontend web architecture (React, complex state management). * Experience with building applications on platforms other than mobile or desktop is a strong plus (e.g., consoles, VR). * Commitment to agentic product development. * Bachelor's degree in Computer Science or equivalent practical experience. * Excellent collaboration skills to work effectively with different teams, gain a thorough understanding of challenges, customer requirements, and various device types and platforms, and to create creative solutions that address common needs. You Are: * A software engineering leader experienced in cross-platform development challenges and proven abilities to create innovative solutions. * A passionate code contributor, ready to bootstrap implementations to our hardest problems. * A thoughtful advocate for agentic product development. * A strategic mind-set and problem solver who can anticipate and address the evolving needs of the organization and its customers across devices and platforms. * A highly skilled professional with excellent communication and collaboration abilities, capable of connecting and aligning diverse teams with varying technical expertise. * A passionate leader who inspires and motivates a team of engineers with a strong work ethic to deliver high-quality, scalable, and maintainable software solutions. * Committed to staying up-to-date with the latest industry trends and technologies, and continuously improving the framework to ensure its long-term relevance. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $399,420—$457,970 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is a rich ecosystem encompassing varied product categories across nearly all platforms (mobile, desktop, console, VR, etc.). Keeping our app performant, scalable, and reliable requires a robust technical architecture to empower thousands of engineers to build at scale. As the Senior Product Manager for this space, you’ll drive the creation of foundational systems like our multi-process architecture, resource management systems, and key observability frameworks that power the heart of the Roblox App. You will: * Define the capabilities and inner workings of critical systems like our process lifecycle manager, asset download orchestrator and critical observability frameworks like our sessionization system. * Drive a multi-year roadmap to modernize our App Architecture across key themes like modularization, network resiliency, and resource efficiency. Dive deep into problem spaces with Engineering to ideate new systems to scale our App. * Drive the roadmap for Observability & Logging Systems. Dive deep into monitoring & triage workflows, identifying gaps to create new features and systems that extend our capabilities * Empower our customers. Every feature team across Roblox builds on top of the foundation we build. Work closely with them to evangelize, integrate, and migrate teams to the latest standards. * Write product and technical specifications to communicate requirements & behaviors of the systems we build and unblock the team to relentlessly execute. * Understand, influence, and expand the company’s thinking on central themes like Performance, Reliability, and Maintainability, working together with partner teams on App Performance and Infra Reliability to accomplish shared goals. * Work closely with many passionate internal stakeholders, engineers, designers, data scientists, and product team members. * Present and debate nuanced and difficult decisions with our highly engaged and visionary leadership. * Dive into the technical nitty-gritty, helping make the right decisions on a complex app that is shipping across every major consumer platform. * Grow your career with a company that is growing rapidly. You have: * A degree or equivalent experience in a highly technical field like computer science, software engineering. * Experience as a PM building platforms or highly technical products. * Experience as an engineer or engineering manager building platform products, managing migrations and designing complex systems. * Experience owning and driving roadmaps for teams that span multiple feature areas You are: * A Product or Engineering Manager with a history of driving platforms with large and deeply technical scope. * Experienced, with 5-7 years of product management experience or equivalent and a history of building scalable and extensible platforms operating at mass scale. * Analytical, with experience digging deep into profiling or debugging complex problems. * Highly technical, comfortable with delving into individual features, the overall system, and implementation details. You’re capable of going beyond user needs to define the behavior of technical systems and integrate them to form a broader platform. * An excellent communicator and documenter, with fantastic listening, verbal, and written communication skills. You’re at home understanding and communicating overarching vision and architecture and diving into technical specifications, individual tradeoffs, and priorities * Entrepreneurial, having worked in a fast paced environment, with competing resources and priorities, through the product life cycle from planning, development, through to launch and continuing support. You love to get things done. * Organized, understanding that the best way to build something great is through the joint efforts of many people For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $280,540—$330,950 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Support Escalations Specialist, you will be an early member of our internal high-stakes response team. Internal Escalations are a critical component of what we do in Support. Our community of internal stakeholders continuously advocate for our customers, and this team is a center point of that. We are building on all the wonderful work being done today, and adding this critical internal support function to bring expertise and ensure the highest level quality and execution. This isn't your standard customer support role. You will handle the most sensitive and high-risk cases that hit our ecosystem—cases that often have direct visibility from our executive leadership, legal, and product teams. You will be responsible for not only resolving these complex issues but also documenting the "how" and "why" to help us build a proactive, world-class internal operation. WHAT YOU’LL DO * Own and resolve complex escalations involving legal, financial, and executive-level sensitivities with a focus on empathy and extreme accuracy. * Act as a bridge and support conduit for our current vendor partners and our growing internal team, helping to document processes and workflows. * You won't just complete tickets. You’ll find out why they happened. You will conduct deep-dive investigations into systemic errors, poor agent behaviors and other gaps, and advocate for fixes. * Maintain high-integrity data on every case you handle, helping to turn raw ticket information into insights that we share with Product and Engineering teams. * Partner directly with Product Support, Legal, Ad Ops, Developer Relations and more to provide updates on high-profile cases and emerging trends. YOU HAVE * 5+ years in a high-tier support, Trust & Safety, or operations role (Executive or Legal escalations experience is a massive plus). * You enjoy "detective work." You’re comfortable digging through logs and data to find the needle in the haystack. * You can translate complex customer challenges into clear, concise updates. * You are comfortable with ambiguity and excited by the challenge of building and partnering with vendor teams to coordinate and execute on tickets. * Bachelor’s degree in Business, Communications, Operations, or a related field. YOU ARE * Discreet & Reliable: You understand the sensitivity of high-risk work and can be trusted with confidential information. * Proactive: You don’t wait for a manual to be written; you help write it. * Resilient: You stay calm under pressure, especially when dealing with tight deadlines and high-visibility cases. * Collaborative: You’re a team player who is happy to mentor vendor partners today and help onboard new internal peers tomorrow. THE LOGISTICS * This role requires collaboration with team members based in California, USA. * This role requires on-call work and weekends on a rotational basis to ensure 24/7 coverage for high-priority risks. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: * Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. * Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. * Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. * Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. * Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. * Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: * 3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role. * Bachelor's degree or equivalent foundational experience in operational auditing. * Proficiency in spreadsheet software like Excel or Google Sheets for tracking audit results and basic trend analysis. * Highly organised with a strong ability to identify subtle discrepancies in moderation decisions and data entries. * Clear written and verbal communication skills used to document audit findings and provide feedback to vendor teams. * Ability to troubleshoot routine quality issues and apply policy rubrics to complex user cases independently. * Capacity to thrive in a fast-paced team setting with the flexibility to adapt to evolving safety policies and global operational needs. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in Singapore. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Complex case management: Has “perfected the core” of your role of providing the highest level of service to our community * Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone * End-to-end management of complex cases with the objective to resolve customers’ issues based on workflows & management guidelines * Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate * Takes on casework at a degree of severity/complexity under close supervision * Ability to recognize & assess threatening & risky behaviors * Demonstrate ownership mentality & good judgment as well as skill to question and deviate from the workflow when needed only through management approval * Be highly receptive to feedback from management, Quality & clinical staff teams and quickly adopt behaviors to improve the quality of your work * Understands multiple perspectives on a topic or situation * Able to evaluate and present multiple options for addressing a problem * Can be brought to engage more with senior stakeholders with help from management Combining efficiency with quality: * Has displayed an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution Participating in the Safety Service improvement: Leverage your functional operational knowledge to support the team succeed * Help document ways of working, best practices, and the norms for your service(s) as requested by management * Provides technical/functional/SME to less experienced members of the team. Stakeholder engagement: Beginning to explore network with other Delivery teams and key functional partners * Displays openness and approachability when resolving issues * Understands key drivers of your role and how they relate to one another Your Expertise: YOUR BACKGROUND & EXPERIENCE * 3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts * Hospitality experience is a plus, in particular working for technology platforms. * Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs * Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials YOUR SKILLS & EXPERTISE * Very good interpersonal and communication skills, both written and spoken, including conflict resolution. * Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time * Basic computer literacy, including Apple/Mac OS and Google Suite * Language proficiency in English, other languages are a plus * Able to assess risk accurately, understand level of urgency, exercise good judgment when it comes to risky situations, and share the most pertinent information with stakeholders * Ability to adapt to new tasks and responsibilities as needed. * Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. * Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Sida 1 av 117