Sökresultat för "Environmental Remediation"

Robinhood

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Compliance team’s mission is to ensure that Robinhood operates in alignment with regulatory expectations while maintaining strong controls. The team partners closely with legal, risk, product, and operations teams to identify, assess, and mitigate compliance risks. The team focuses on maintaining robust frameworks, monitoring emerging risks, and ensuring consistent execution of compliance obligations across international markets. As the Deputy CCO - Sanctions Officer, you will play a critical leadership role in the oversight, development, and execution of the firm’s compliance framework, acting as the ultimate subject matter expert on international financial sanctions. You will provide strategic guidance on applicable regulations—including MiFID and MiCA—while ensuring our EU sanctions controls are robust and effective. You will partner closely with business leaders and internal stakeholders, lead regulatory engagements, and drive governance processes to continuously strengthen our compliance posture.  This role is based in our Lithuania office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Drive the implementation and continuous enhancement of the firm’s broader compliance and sanctions frameworks. * Serve as the firm’s ultimate escalation point and subject matter expert for complex sanctions alerts, conducting deep-dive investigations into potential matches. * Own and execute the firm’s regulatory reporting obligations. Serve as a key point of contact for external exams, regulatory inquiries, and internal audits. * Partner closely with legal, product, and engineering teams to ensure that new and existing products adhere to applicable regulatory requirements (including MiFID and MiCA). * Maintain and update the firm’s sanctions policies and procedures, ensuring strict alignment with evolving EU regulations, UN lists, OFAC, local laws, and global corporate standards. * Conduct independent assurance testing on sanctions controls, screening lists, and onboarding flows, actively driving the remediation of any identified compliance gaps. * Manage asset freezing and mandatory reporting procedures, ensuring true matches are restricted and reported to applicable authorities strictly within statutory deadlines. * Provide oversight of screening engines and blockchain analytics tools, offering strategic advice and tuning recommendations to the First Line of Defense. * Monitor geopolitical developments and sanctions evasion typologies, translating regional risks into actionable updates for the firm's screening logic. WHAT YOU BRING * Ability to thrive in a fast-paced environment and collaborate effectively across global time zones (including flexibility for late afternoon/early evening overlap with US-based teams). * Strong working knowledge of MiFID (and emerging MiCA frameworks) supporting retail financial services, paired with deep expertise in EU sanctions, OFAC, and UN regimes. * Proven experience navigating regulatory divergence between different global jurisdictions. * Strong analytical skills with the ability to interpret complex compliance metrics, screening engine performance data, and key risk indicators. * Experience overseeing outsourced functions or services, holding global teams accountable to local EU service-level agreements. * Proven track record of engaging with EU regulatory bodies, including direct experience interacting with the Bank of Lithuania. * Ability to assess complex issues quickly, provide practical, risk-based recommendations, and drive effective executive decision-making. * Clear, authoritative written and verbal communication skills, particularly when documenting investigative findings or presenting to senior stakeholders. WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance driven compensation with multipliers for outsized impact and bonus programs. * Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs. * Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more. * Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces.  * Monthly commuter stipend to help offset in-office commuting costs. The gross monthly pay for the successful applicant will depend on a variety of job related factors such as education, qualifications, experience, business needs, or market demands. Applicants must be based in Lithuania. This role is also eligible for a discretionary annual bonus. Lithuania Gross Monthly Pay Range €6.083—€7.083 EUR Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Coupang

Company Introduction   We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.    We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.     Role Overview We are seeking a Sr Staff System Engineer, GPU Fleet for our Coupang Intelligent Cloud (CIC) team,  to serve as the senior technical owner for our hyperscale GPU compute infrastructure. In this role, you will define fleet architecture, drive reliability and automation at scale, and lead the operation and evolution of GPU systems supporting large‑scale AI training and inference workloads. This is a hands‑on, staff‑level individual contributor role with broad technical ownership, high operational impact, and significant cross‑functional influence across hardware, infrastructure, and datacenter operations. CIC builds the infrastructure for abundant intelligence. We partner with leading AI labs, governments, and enterprises to deliver hyperscale GPU compute with high reliability, performance, and efficiency. Our infrastructure supports some of the most demanding AI training and inference workloads in production today. We operate with urgency, deep ownership, and a strong bias toward execution. Reliability, operational excellence, and rigorous systems engineering are core to our business.   What You Will Do As a Sr Staff System Engineer, GPU Fleet, you will be the senior technical owner for CIC’s large‑scale GPU compute infrastructure. This is a hands‑on senior individual contributor role with fleet‑level responsibility and broad cross‑functional influence. You will define the technical direction for how GPU fleets are architected, operated, automated, and evolved across multiple generations of hardware. Your work will directly affect fleet reliability, operating efficiency, scalability, and customer success. This role does not involve people management, but it carries principal‑level scope, autonomy, and decision‑making authority across infrastructure, hardware, and operations.   Key Responsibilities: Fleet Architecture & Technical Ownership * Own the end‑to‑end technical architecture of hyperscale GPU fleets, including hardware platform selection, firmware strategy, OS configuration, drivers, networking, and observability. * Define and enforce technical standards and best practices for fleet reliability, availability, performance, and operability. * Lead major fleet‑wide initiatives such as new GPU platform bring‑ups, multi‑generation hardware transitions, and architectural redesigns. * Evaluate trade‑offs across cost, performance, reliability, and time‑to‑deploy, and make technically sound decisions under ambiguity. Reliability, Availability & Performance * Set and drive fleet‑level reliability, availability, and performance objectives. * Lead root‑cause analysis and resolution of complex, systemic failures affecting large portions of the fleet or multiple datacenters. * Identify recurring failure patterns and drive long‑term fixes spanning hardware, software, automation, and operational processes. * Work directly with hardware vendors and partners to resolve platform‑level issues and influence future hardware designs. Automation & Systems Engineering * Design and build large‑scale automation systems for: * GPU fleet provisioning and lifecycle management * GPU health validation, diagnostics, and certification * Automated remediation, recovery, and replacement workflows * Eliminate manual operational toil through durable, well‑designed tooling that scales with fleet growth. * Ensure all fleet systems are observable, testable, and resilient under failure conditions. Operational Leadership * Act as a senior escalation point for critical production incidents impacting GPU availability or customer workloads. * Participate in on‑call rotations with a strong emphasis on preventing future incidents, not just responding to them. * Lead high‑severity post‑incident reviews and ensure learnings are translated into concrete engineering and process improvements. Technical Influence & Mentorship * Provide technical mentorship and guidance to system and infrastructure engineers across the organization. * Serve as a trusted technical partner to platform engineering, networking, datacenter operations, and leadership teams. * Influence CIC’s long‑term infrastructure roadmap through strong technical judgment and data‑driven recommendations.      Basic Qualifications  * 12+ Years of overall experience with at least 8+ years of experience in Linux systems engineering, infrastructure engineering, or datacenter operations, operating production environments with strict uptime and performance requirements. * Deep, hands‑on expertise in Linux system internals, including process scheduling, memory management, filesystem behavior, networking, kernel behavior, and system performance analysis. * Demonstrated experience operating hardware‑intensive infrastructure in production, including bare‑metal servers at scale. * Proven ability to debug complex issues across multiple system layers, including hardware components, firmware/BIOS, kernel drivers, OS configuration, and user‑space services. * Extensive experience writing production‑grade automation using Python and Bash for provisioning, configuration management, diagnostics, remediation, and fleet operations. * Strong understanding of how to design systems that are observable, resilient, and safe under failure, rather than reliant on manual intervention.   Preferred Qualifications * Direct experience operating large‑scale GPU fleets supporting AI/ML training and/or inference workloads in production. * Familiarity with modern GPU platforms and ecosystems, including GPU drivers, CUDA, NCCL, and high‑performance compute workloads. * Experience with high‑speed interconnects and datacenter networking, such as NVLink, InfiniBand, RDMA, and high‑throughput Ethernet. * Prior ownership of fleet‑wide or platform‑wide initiatives, such as new hardware bring‑ups, major architectural changes, or reliability transformations. * Experience partnering directly with hardware vendors or manufacturers to troubleshoot systemic issues or influence future platform designs. * Strong intuition for failure modes at scale, including cascading failures, correlated faults, and second‑order effects across systems. * History of acting as a technical authority or escalation point for ambiguous, high‑impact production problems. * Ability to mentor engineers through design reviews, technical problem solving, and modelling strong operational ownership. * Experience participating in on‑call rotations and responding to high‑severity production incidents with clear ownership, urgency, and technical leadership. * Strong written and verbal communication skills, including clear post‑incident reviews and technical documentation. Type of work model Hybrid Details to consider  * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff Offensive Security Engineer. About the job The Staff Engineer acts as a Technical Lead. You don't just find bugs; you design complex attack chains that demonstrate systemic risk. You spend as much time writing custom code and researching new bypasses as you do executing tests. Responsibilities In this role, you’ll: * Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android). * Internal/External Network Audits: Conduct network and cloud level assessments with various tooling * Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives * AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs). * Technical Reporting: Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers. * Tool Maintenance: Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners). * Remediation Support: Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR. * Adversary Emulation: Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities. * Custom Exploit Development: Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth. * AI Red Teaming Architecture: Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage. * Cloud & Infrastructure Attacks: Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes. * Purple Teaming: Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement. * Strategic Bug Bounty Management: Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Experience: 7-10 years in offensive security, penetration testing, a high-volume bug bounty background, AppSec, or vulnerability exploitation, and track record of finding high/critical vulnerabilities in complex environments using pentesting commercial or custom tools. * Concepts: Expert Knowledge and  solid understanding of the MITRE ATT&CK matrix and the OWASP Top 10 for web applications and top 10 for LLMs, post exploitation (lateral movement, persistence, data exfiltration) and Adversarial ML. * Tooling: Proficient in OffSec popular tools like Burp Suite professional, Nmap, Metasploit, Wireshark etc... and AI security tools such as LangChain, TensorFlow for adversarial testing or, as well as use of C2 frameworks (Cobalt Strike, Sliver, Havoc) or similar tools * Scripting and Coding: Ability to write functional scripts in Python or Bash to automate repetitive testing tasks and proficiency in coding and scripting like Python, C++, and scripting for creating custom offensive exploits that avoids signature-based detection. * Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar training in OffSec tracks is highly desirable * Telecom expertise is preferred Desired: * Excellent written and verbal communication skills. * Ability to influence and build effective working relationships with all levels of the organization. * Proficiency in multiple languages applicable to the region. * Familiarity with localization tactics to ensure our content is accessible and inclusive across multiple APJ countries.   Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.  Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.   What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.   The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520.00 - $194,400.00. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00. * Based in the San Francisco Bay area, California: $182,960.00 - $228,700.00. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 31st August 2026, but may change based on business needs.    Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Mongodb

The International Entity Controller is responsible for the framework governing the Company’s legal entity accounting, statutory reporting, and regulatory compliance across all international jurisdictions. This leader ensures the Company’s entity structure operates within a disciplined control environment while delivering predictable statutory compliance, scalable reporting processes, and operational transparency across the legal entity structure. The role also drives modernization of the statutory reporting and legal entity governance model, leveraging automation, standardized processes, and operational metrics to enable a scalable global controllership infrastructure.  The role reports into the Vice President, Corporate Controller. We are looking to speak to candidates who are based in Dublin for our hybrid working model. KEY RESPONSIBILITIES International  Entity Governance * Own the Company’s international legal entity governance framework, ensuring disciplined oversight of all international entities * Maintain comprehensive entity compliance calendars, statutory governance requirements, and local regulatory obligations across jurisdictions * Partner with Legal and Tax to support entity formation, restructuring, liquidations, and entity rationalisation initiatives * Ensure the legal entity structure remains operationally efficient, compliant, and aligned with the Company’s global business model * Partner with the Tax organization to support any applicable income and/or indirect (VAT) tax audits Statutory Financial Reporting * Oversee preparation and filing of statutory financial statements and regulatory filings across all international jurisdictions * Ensure appropriate alignment between U.S. GAAP reporting and local statutory reporting frameworks (IFRS and local GAAP where required) * Maintain strong oversight of local statutory audit processes, ensuring consistent quality and predictable completion timelines Intercompany & Cross-Border Accounting * Partner with the Corporate Accounting / General Ledger team to drive the global framework for intercompany accounting, settlements, and cross-border funding activities * Partner with Tax to operationalize transfer pricing policies and documentation requirements * Oversee accounting for capital contributions, dividends, intercompany loans, and other cross-border financing and treasury initiatives Global Statutory Audit Management * Coordinate statutory audits globally across all jurisdictions * Drive standardized audit readiness processes, documentation standards, and audit coordination practices * Maintain strong relationships with local auditors and external service providers supporting statutory reporting Legal Entity Structure Optimization * Evaluate and optimize the Company’s global entity footprint, identifying opportunities to simplify structures, reduce compliance burden, and improve operational efficiency * Support international expansion, acquisitions, and market entry initiatives by establishing appropriate legal entity and reporting structures * Partner with Corporate Development, Tax, and Legal on post-acquisition entity integration and restructuring Process Transformation & Automation * Design and implement scalable statutory reporting processes that reduce manual effort and improve global compliance visibility * Leverage ERP capabilities, workflow automation, and emerging technologies to modernize the global statutory reporting infrastructure * Establish standardized templates, reporting frameworks, and governance models across jurisdictions Operational Metrics & Controllership Infrastructure Establish a disciplined operating model with clear performance metrics, including: * Statutory filing timeliness across jurisdictions * Statutory audit completion timelines * Intercompany settlement cycle time * Legal entity rationalization progress * Compliance risk indicators and remediation tracking * Develop dashboards that provide clear visibility into global statutory compliance and entity governance risks Leadership & Cross-Functional Partnership * Lead a global team responsible for international statutory reporting and legal entity accounting * Partner closely with Corporate Accounting, Tax, Treasury, Legal, and regional finance leadership to support global operations * Serve as the controllership subject matter expert for global entity governance and statutory risk management QUALIFICATIONS * 12–15+ years of accounting experience, including leadership of international controllership or statutory reporting functions in a multinational public company * Deep expertise in U.S. GAAP and international statutory reporting frameworks (IFRS and local GAAP) * Proven experience managing global statutory audits and multi-jurisdiction compliance programs * Strong knowledge of intercompany accounting, transfer pricing structures, and global capital flows * Experience building scalable processes, governance frameworks, and automation initiatives in a multinational environment * ACCA, CA, or CPA equivalent professional certification preferred ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 1273411621

Mongodb

MongoDB is hiring a Senior Manager, HR Compliance to join our Americas Employee Experience team. This role reports to the Senior Director of Americas Employee Experience and is responsible for evolving, refining, and operationalizing a comprehensive compliance framework and strategy across the region. The role includes direct management of one team member responsible for immigration and global mobility within the Americas region, ensuring these programs are effectively aligned with compliance requirements and broader people strategies. As a key member of the Americas Employee Experience leadership team, this individual will help drive a culture of compliance and operational excellence, while also supporting team-wide planning, key initiatives, and quarterly business reviews (QBRs). This role partners closely with regional Employee Experience leaders (Americas, EMEA, APAC) and maintains strong alignment with the Global Risk & Compliance function to ensure consistency in processes, policies, controls, and audit readiness. KEY RESPONSIBILITIES * Lead the continued development, refinement, and execution of a scalable HR compliance framework across the Americas (policy, training, audits, and programs), including a roadmap for future capabilities * Build and embed a culture of compliance and best practices across the People Team and broader organization * Develop and implement programs to ensure adherence to applicable laws, regulations, and internal policies; ensure in-region compliance of HR policies, processes, and programs * Own and oversee immigration and global mobility programs for the Americas through direct management of a dedicated team member, ensuring regulatory compliance, effective vendor partnership, and alignment with business and talent needs * Partner with Employee Relations and HR leadership to support compliant handling of employee matters, providing guidance, frameworks, and risk-based input (without direct ownership of ER processes) * Partner closely with the Global Risk & Compliance function to align on controls, processes, policies, and audit activities; support internal and external audits as required * Lead regular compliance audits and risk assessments, including policy creation, documentation, manager training, and systems/process approvals to identify risks and drive corrective actions * Collaborate with HR leadership to create, implement, and maintain HR policies and procedures, ensuring consistency and effective escalation frameworks * Partner closely with Legal to stay current on regulatory changes and translate requirements into actionable guidance * Collaborate cross-functionally to integrate compliance considerations into business processes and decision-making * Design and deliver compliance training programs to educate HR staff, managers, and employees on obligations and best practices * Establish and maintain effective channels for reporting compliance concerns and support investigations as needed * Prepare and present regular compliance reports to senior management highlighting key metrics, trends, and risks * Build relationships with regulatory agencies, industry associations, and external stakeholders as needed * In partnership with other regional HR Compliance Leads, drive key operational rhythms, including project management of or collaborations on global initiatives and coordination of quarterly business reviews (QBRs) QUALIFICATIONS BASIC QUALIFICATIONS * Bachelor’s degree or equivalent experience * 10+ years of experience in HR compliance, employment law, or related field * 5+ years of experience applying U.S. employment law across multiple states * 3+ years of experience building and implementing HR compliance programs (policies, audits, training) * 2+ years of people management experience * Experience partnering with Legal, Employee Relations, and/or Risk/Compliance functions * Experience supporting audits, including controls, documentation, and remediation * Experience delivering compliance training to HR and/or managers * Experience operating in ambiguous, fast-paced, or high-growth environments * Experience working in multi-state or complex organizational environments PREFERRED QUALIFICATIONS * Master’s degree or JD * Experience supporting multi-country HR compliance programs (Americas or global) * Experience overseeing or partnering on immigration and global mobility programs * Experience working in a public company or SOX-regulated environment * Experience in the technology industry or other high-growth environments * Professional certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent ABOUT THE TEAM The Employee Experience Team at MongoDB is the face of HR to our global employee population. The team is responsible for delivering full employee lifecycle support—from onboarding through separation—in partnership with the broader People Team, including Recruiting, Total Rewards, Learning & Development, Employee Engagement & Inclusion, HR Business Partnering, and HR Operations. The team also leads employee relations, workplace initiatives, policy and process enhancements, regional compliance, and programs designed to strengthen manager capability and overall employee experience. ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273417818 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $81,000—$160,000 USD

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Security Software Engineer, you will be reporting to the Manager of Application Security leading the Security Design and Review pod. You will play a pivotal role in shaping the growth of Information Security's (InfoSec) Application Security team, collaborating with engineering teams early in their processes to provide secure design solutions and establish security standards. Your responsibilities will include threat modeling, secure system design, automation, and penetration testing. As a key member of the team, you will drive company-wide projects across diverse tech stacks, working with engineering leaders to remediate security challenges. You will define and evolve the technical vision for scaling application security practices across the organization. You will: * Lead company-wide security initiatives to address critical security challenges. * Build and nurture cross-company relationships to achieve security objectives. * Provide guidance on product security processes and standards. * Define and expand partnerships with key engineering teams across Roblox. * Apply critical thinking and analytical skills to develop security protocols and communicate effectively with stakeholders. * Research and evaluate new technologies to enhance the company's security posture. * Identify potential threats and vulnerabilities in our systems and data, as well as help develop and implement solutions to safeguard them. * Enable cross-functional teams to implement security solutions aligned with Trust-by-Design principles. * Contribute to security education and awareness programs by partnering across teams to collaboratively build and promote shared understanding of security practices throughout the company. * Shape strategies to automate and scale application and product security efforts. * Design and secure autonomous agentic workflows. * Test application code following the OWASP Testing Methodology. * Mentor and guide other security engineers! You have: * 8+ years of professional experience in cybersecurity, with a deep background in application security, data encryption, and compliance with security standards, as well as knowledge of network and cloud security. * Expertise in explaining complex security challenges and solutions to both technical and non-technical leadership. * Proven ability to build strong relationships and influence principal engineers across teams. * Experience in software and infrastructure architecture with a focus on security. * Extensive experience with common code and network vulnerabilities, their impacts, and remediation strategies. * Background in writing code in at least one programming language, such as Python, Golang, or C#, and a scripting language like Bash or Python. * Applied knowledge of cryptography, PKI, TLS, and practical implementations. * Experience with threat modeling and Secure Software Development Life Cycles. * Experience operationalizing security best practices in large-scale internet environments. * Familiarity with network and server hardware, as well as Linux and Windows security. * Familiarity with secure deployment patterns for AI agents, including isolation strategies (sandboxing, microVMs), secrets protection, and audit/logging for agent capabilities. * Familiarity with enabling safe AI adoption at scale, balancing security, developer productivity, and organizational risk. You are: * A team-oriented, collaborative professional who enjoys working with others. * Passionate about security and knowledgeable about security principles, understanding their value to an organization. * Passionate about long-term solutions that drive lasting security improvements, prioritizing sustainable change over quick fixes.   For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $326,060—$385,050 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Be a part of Roblox Corporation as a Senior Security Software Engineer in Vulnerability Management. Join our dedicated team to ensure the security of our platform. You will work on scaling vulnerability management tools across the company, providing millions of users with a flawless and secure experience. This role offers an outstanding opportunity to contribute to global projects. YOU WILL: * Develop and maintain internal software products and capabilities to drive awareness and resolution of vulnerabilities at scale within Roblox. * Collaborate with cross-functional teams to identify, prioritize, and mitigate security vulnerabilities through tools and services. * Design and build automated systems to highlight security issues to owners and make vulnerability remediation a first-class user experience. * Develop tools and features that help make vulnerability remediation understandable and easy across Roblox’s entire tech stack and organization.  * Mentor and guide junior engineers in developing secure software and products, incorporating vulnerability management methodologies. YOU HAVE: * Proven experience in software engineering, ideally with a focus on security. * Proficiency in programming languages such as Python, Go, Java, or C#. * Excellent problem-solving skills and attention to detail. * A track record of delivering features and learning new technologies. * Experience solving operational problems with software-based solutions. YOU ARE: * A software engineer with 4+ years of experience in working in security or related fields. * Passionate about security and dedicated to crafting secure online experiences. * An outstanding communicator who effectively conveys complex technical concepts to diverse audiences. * Highly collaborative, with a proven ability to work effectively in a team-oriented environment. * Ambitious and driven to stay up-to-date on emerging technologies and security innovations. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $216,680—$269,170 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Compute team, you will be the technical anchor for Roblox's GPU and AI accelerator capabilities. This is a battle-tested GPU expert role focused on the machine management layer and above: how GPU hosts are made production-ready, kept healthy, and turned into reliable compute for the workloads that depend on them. You will own the hard problems that show up only at scale, from driver and firmware management to GPU health, reliability, and performance across a rapidly growing fleet of accelerators spanning Roblox data centers and cloud environments. You will set the technical direction for GPU compute and up-level the entire organization's GPU expertise. YOU WILL: * Serve as the GPU technical leader for the Compute team, partnering across Kubernetes, Machine Bootstrap, Networking, and Cloud to drive GPU strategy end to end. * Own the GPU host lifecycle above raw fleet management: driver, firmware, and CUDA stack management, GPU health and telemetry, and remediation of GPU-specific failures (XID errors, ECC, thermal, NVLink and fabric faults). * Architect how GPU capacity is exposed to compute platforms, including scheduling, isolation, and integration with Kubernetes for GPU and AI workloads. * Drive GPU reliability and performance at fleet scale, defining the detection, diagnosis, and automated repair of unhealthy accelerators before they impact production. * Evaluate and onboard new GPU and AI accelerator platforms, networking topologies (NVLink, InfiniBand, RoCE), and multi-node training and inference patterns. * Establish the standards, tooling, and APIs that let other engineering teams consume GPU compute safely and efficiently, reducing toil and raising the bar for the org. YOU HAVE: * 10+ years of experience building and operating large-scale distributed systems and infrastructure. * Deep, hands-on GPU expertise at the machine management layer and above: GPU host provisioning, driver and firmware lifecycle, GPU health and reliability, and the realities of running accelerators in production. * A track record as an expert for compute, not just fleet management, with the scars to prove you have scaled GPU or accelerator infrastructure that other teams depend on. * Strong proficiency in Go or other well-structured programming languages. * Experience operating GPU and AI workloads in production, including familiarity with CUDA, GPU scheduling, and high-performance networking (NVLink, InfiniBand, RoCE). * Familiarity with Kubernetes for GPU workloads and with bare-metal concepts (firmware, BMC/IPMI/Redfish, OS imaging) is a strong plus. * A history of being the anchor expert that an organization relies on for its hardest GPU and compute problems, and the leadership to up-level the engineers around you.   For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Databricks

P-1563 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. About the Team We manage the infrastructure efficiency for one of the world's largest data and AI platforms. Operating at massive scale across AWS, Azure, and GCP, our mission is to ensure that every dollar spent on cloud infrastructure is optimized. The MCE team builds the critical tools, frameworks, and automated systems that provide deep cost visibility and ensure maximum resource utilization. We aren't just cutting costs; we are engineering systems to scale efficiently as our cloud footprint expands into the hundreds of millions of dollars. The Role As a Staff Software Engineer, you will serve as the technical lead for the Bengaluru MCE chapter. You will be responsible for defining the technical strategy for efficiency projects where the solutions are not yet known. You will lead cross-functional efforts, working with finance and cost team, to tackle massive-scale engineering challenges, ensuring our systems can automatically drive cost efficiency and handle the complexity of global, multi-cloud data processing without compromising on performance or stability. As one of the founding senior engineers of the Bengaluru MCE chapter — a team that has already delivered millions of dollars in verified annual cloud savings within two quarters of formation — you will shape its technical direction and help scale it toward amplifying global impact. The impact you will have * Architect at Scale: Lead the design and implementation of systems to optimize cloud spend, driving impact in the magnitude of hundreds of millions of dollars. You will architect solutions for complex problems like reserved-instance automation, tag-based cost attribution at scale, automated waste-cleanup policy engines, and cross-cloud resource governance. * Drive Technical Strategy: Identify and deliver high-impact, well-adopted projects that solve complex efficiency problems. You will define the roadmap for our efficiency pillar, conducting thorough design reviews and risk assessments for systems supporting the company's core infrastructure. * Engineer for Efficiency: Design scalable systems for regression detection and automated resource rightsizing. You will build the frameworks that allow product teams to measure their "efficiency footprint” — the cost and resource impact of their services and hold them accountable through automated release gates that block changes that regress agreed efficiency targets (SLOs). * Operational Excellence: Serve as a technical authority for incident management, addressing complex, system-wide performance issues. You will improve the stability and reliability of our internal platform tools, ensuring they are robust enough to manage our growing global scale. * Technical Leadership: Act as a force multiplier by mentoring junior and senior engineers, raising the bar for engineering quality, and driving engineering culture across the organization. * Build self-driving efficiency systems: Design the automation and agentic layers — AI-driven detection, decisioning, and autonomous remediation — that let cost governance run continuously at scale, shifting the team from manual cleanup to systems that keep themselves efficient. What We Look For * 9+ years of experience building production-grade, distributed systems in Java, Scala, C++, or Go. * Proven track record of architecting solutions for large-scale infrastructure, cloud computing (AWS/Azure/GCP), and container orchestration (Kubernetes/Docker). * Deep expertise in identifying and solving performance bottlenecks in high-throughput, distributed environments. * Demonstrated ability to drive technical requirements for ambiguous problems where the path forward is not obvious. * T-shaped engineering skills: depth in distributed systems and breadth across cloud infrastructure, monitoring, and software lifecycles. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Carvana

About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.   THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position The ServiceNow Engineer plays a crucial role in the design, development, and management of ServiceNow solutions that optimize business processes and deliver real value to the Carvana family. In this role, you'll work closely with cross-functional partners to build workflows and automation that align with organizational goals, meet security and compliance standards, and deliver incremental business value. In return for your hard work, you'll have the opportunity to grow at one of the fastest-moving and most creative technology companies around - helping us promote a life-changing product and develop a world-class team every day. What you’ll be doing * Collaborate with stakeholders to design scalable ServiceNow solutions across ITSM, CSM, ITOM, FSM and Asset Management (HAM/SAM). * Configure and enhance core ITSM processes - incident, change, problem, and request management. * Design and implement Customer Service Management (CSM) solutions, including case management, the Configurable / CSM Workspace, account and contact data models, and omni-channel intake across email, chat, portal, and phone. * Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks, Assignments, Dispatching, Scheduling, Skills Management, Planned Maintenance, and Crew Operations. * Configure Dynamic Scheduling, Optimization Policies, and Territory Planning, and extend the Agent Mobile App (online/offline) for field technicians. * Build and maintain Service Catalog content - catalog items, record producers, order guides, variable sets, client scripts, and UI policies. * Develop self-service experiences on Service Portal and Employee Center / Employee Center Pro — widgets, pages, themes, content publishing, and unified navigation. * Design Virtual Agent conversational experiences - topics, NLU, and topic flows — for catalog and case/incident deflection across web, mobile, and messaging channels. * Automate processes with Flow Designer (flows, subflows, and custom actions) and orchestrate cross-system integration through Integration Hub spokes. * Design and build custom scoped applications on the Now Platform / App Engine - tables, business rules, client scripts, UI policies, and ACLs - following scoped-application best practices. * Develop server-side logic and reusable Script Includes, and build and consume REST and SOAP web services (Scripted REST APIs, Table API, Import Set API) for inbound and outbound integration. * Deliver ITOM capabilities - Discovery, Service Mapping, Event Management, and CMDB health — including MID Server install, configuration, clustering, and credential/TLS handling. * Manage Hardware Asset Management (HAM) across the full lifecycle (procurement to retirement), including model normalization and reconciliation of assets to CMDB CIs, and support software asset and license compliance. * Translate business needs into functional and technical designs aligned with ITIL and enterprise standards. * Own release management across instances - update sets and the Application Repository for code promotion, instance cloning (clone profiles, data preservers), and upgrades/patching with skip-list remediation and regression testing. * Partner with QA, DevOps, and support teams to troubleshoot issues and improve platform performance. * Document solution architectures and create user guides and training for business and technical users. * Perform core platform administration - users, groups, roles, ACLs, system * properties, scheduled jobs, plugin activation, and instance health - across all environments. * Champion development best practices (coding standards, peer review, performance-conscious scripting, out-of-the-box-first design) and uphold platform governance and access controls. What you should have * 4+ years of hands-on ServiceNow development, architecture, and delivery across ITSM, CSM, FSM, ITOM, and HAM - including scoped application development and AI-enabled workflows - aligned with ITIL practices. * Certified ServiceNow professional: CSA, CAD, CIS-ITSM, CIS-CSM. * Practical experience configuring FSM for dispatching, scheduling, and mobile workforce automation. * Strong server-side and integration development - Script Includes, Business Rules, GlideRecord, Flow Designer, Integration Hub/spokes, and REST/SOAP and Scripted REST APIs (Table, Import Set). * Experience designing Virtual Agent conversational flows (topics and NLU) and applying AI / Now Assist to automate service operations. * Able to lead solution design workshops, translate requirements into scalable architectures, and manage the full SDLC in Agile delivery. * Expertise in ITOM - Discovery and CMDB design - for operational visibility and service health. * Strong understanding of CSDM, data modeling, and platform performance optimization. * Hands-on CSM implementation, including case management, the CSM/Configurable Workspace, and account and contact data models. * Proficiency building Service Catalog content and developing Service Portal and Employee Center experiences. * Demonstrated experience developing custom scoped applications on App Engine. * Practical experience with MID Server setup, clustering, and troubleshooting, plus core platform administration; CIS-Discovery or CIS-Hardware Asset Management certification a plus. * Hands-on application lifecycle management: update sets and the Application Repository, instance cloning, and platform upgrade/patch cycles with skip-list remediation. * Solid Hardware Asset Management (HAM) experience, including lifecycle tracking, reconciliation, and procurement integration. What we’ll offer in return * Full-Time Salary Position with a competitive salary. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skillset and share your knowledge with others across the organization. * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. * A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.  Legal stuff Hiring is contingent on passing a complete background check.  This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as a Senior Software Engineer for Stytch, where you'll shape the next generation of identity products. About the job As a Senior Software Engineer you will help scale Stytch’s core product as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity experiences. You’ll build backend APIs that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale. Responsibilities * Build and own backend product capabilities for Stytch’s identity platform on Twilio—shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases. * Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features. * Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. * Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. * Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers. * Improve production quality and resilience through strong observability, incident response and remediation. * Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 6+ years experience in designing, building and operating high-scale, mission critical cloud based production systems. * Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code. * Extensive experience with RESTful API design and development. * Bachelor’s degree in Computer Science or related industry experience. * Excellent written and verbal communication skills. * Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. Desired: * Familiarity with Go, TypeScript, and DynamoDB * Experience building developer tools or SDKs * Experience building and owning products consumed by paying customers * Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300. * Based in the San Francisco Bay area, California: $166,400 - 208,000. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 30 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Mongodb

MongoDB is seeking a Senior Product Security Engineer to drive cloud security initiatives for MongoDB Atlas and the cloud platforms that power it across AWS, GCP, and Azure. You’ll be a senior individual contributor in the MongoDB Product Security organization, a diverse team responsible for the security of all customer‑facing products, including Atlas, self‑managed/server, and a broad ecosystem of related services and tools. Within Product Security, the Cloud Security team focuses specifically on Atlas control plane and data plane environments and the underlying cloud platforms, partnering closely with Atlas engineering, SRE, other security engineering teams, and global security operations to build and defend secure‑by‑default, large‑scale, multi‑tenant cloud services. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. REQUIREMENTS * 7+ years of experience in application, product, and/or cloud security for large-scale, customer-facing systems, ideally in a multi-cloud or SaaS environment * Strong, hands-on experience with cloud security architecture on at least one major cloud provider (AWS, GCP, or Azure), with familiarity across: * VPC/networking (segmentation, egress controls, private connectivity) * IAM (roles, policies, workload identity, cross-account access) * Keys and secrets (KMS, HSMs, secret management systems) * Container/orchestration security (e.g., Kubernetes, ECS, serverless) * Multi-tenant control planes and blast-radius reduction patterns. * Solid security architecture fundamentals: able to design and review end-to-end systems, reason about threat models and risk trade-offs, and recommend appropriate controls across application, data, and infrastructure layers * Ability to read and reason about code (e.g., Go, Java, or similar languages) and familiarity with IaC (Terraform/CloudFormation), CI/CD, and security automation tooling (e.g., CSPM, IaC scanning, SAST, SCA) * Demonstrated experience leading security reviews and projects in partnership with engineering teams (e.g., threat modeling, design reviews, targeted testing) and turning findings into pragmatic, prioritized remediation work * Excellent written and verbal communication skills; you can explain complex cloud and product security issues in a way that builds trust with engineers, leaders, and, when needed, customers * A strong sense of ownership and follow-through, paired with a collaborative working style--you bring others along, create space for their input, and offer specific, actionable feedback IN THIS ROLE YOU WILL… * Co-own and drive Atlas cloud security initiatives such as control plane hardening, cloud security baselines, identity and access patterns, customer account protections, and data-plane protections for multi-tenant environments * Perform and lead security reviews for Atlas features and platform changes in cloud environments, including architecture review, threat modeling, and targeted testing, with an emphasis on pragmatic, actionable guidance * Design and review cloud architectures across AWS, GCP, and Azure--covering networking, IAM, secrets management, and service-to-service access--and help define secure reference architectures that can be reused by Atlas teams * Embed security into platforms and guardrails by working with platform, SRE, and other security engineering teams to implement policies and automation (e.g., policy-as-code, secure defaults, pre-deployment checks) that make the secure path the easiest path for developers * Use CSPM, infrastructure vulnerability data, and IaC scanning to identify meaningful posture gaps in Atlas environments and drive concrete hardening work with clear ownership, coverage, and success metrics * Partner with Detection & Response, SRE, and other security teams to bring product and cloud context to incidents, threat hunts, and posture investigations, and to design new detections tied to Atlas and its cloud footprint * Influence roadmaps and priorities by translating security risk and customer expectations into well-scoped problem statements, options, and trade-offs that resonate with engineering and product leaders * Mentor and support other engineers (within Product Security and partner teams), contributing to internal documentation, reviews, and training that raise the bar for secure cloud design and implementation NICE TO HAVES * Prior experience as a security engineer for a multi-tenant SaaS or cloud platform, particularly in data, database, or infrastructure-as-a-service domains * Hands-on experience with Atlas-like environments: control planes orchestrating resources across multiple cloud providers, with strong isolation and blast-radius containment requirements * Experience improving the signal quality and developer adoption of CSPM, vulnerability management, or IaC scanning in large engineering organizations * Public contributions to the security community (talks, tools, standards, or publications) in cloud or product security * Experience mentoring other security engineers or serving as a bar-raiser in interviews for product/cloud security roles ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 1273407903

Mongodb

With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. WHO WE ARE The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server (Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: * Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. * Use software architecture and coding patterns to reduce the impact of security issues. * Be security subject matter experts for our tech stack and products.  We are looking to speak to candidates who are based in Dublin for our hybrid working model. RESPONSIBILITIES * You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security * Advocate for and lead complex security projects from inception through completion * Drive architecture, patterns, and processes across Server Engineering that make security the easiest path * Partner closely with engineering teams to design and implement security controls across our software and systems * Research and POC new attacks against our systems. Plan and perform product security assessments including architecture review threat modeling, code review, pen testing and general security consulting to proactively build security controls * Serve as a security subject matter expert for software security and architecture * Educate the engineering org on security through CTFs, lunch-and-learns, and one-on-one mentorship REQUIREMENTS * 7+ years of experience in application security, software security, or product security * Proven experience in C++ programming, performing security assessments on low-level codebases, and implementing remediation strategies for memory-related security flaws such as buffer overflows and memory leaks * Programming experience and ability to contribute code back to our environments * A strong track record of partnering with software engineers: leading threat models, performing security design reviews, and developing an understanding of their product space to form pragmatic security recommendations and influence their prioritization. * Comfortable communicating complex technical issues in a simple manner that builds trust with a variety of audiences * Demonstrated ownership of security initiatives, with the ability to deliver results autonomously or collaboratively * Can work flexible hours occasionally to collaborate with US-based colleagues  Don’t feel that you meet all of the requirements?  We encourage you to apply anyway because studies have shown that some strong candidates may self-select out of the interview process prematurely.  We have a diverse, inclusive, equitable, and high-performing environment at MongoDB and want to continuously improve our ability to deliver for customers. NICE TO HAVES * Subject matter expertise in database security, or data security * Knowledge of database engines, database internals, or applied cryptography * Experience contributing or partnering with security researchers to identify vulnerabilities that eventually are published CVEs or administrative responsibilities of a CNA SUCCESS IN THIS ROLE MEANS * Seeing projects through from conception to completion in order to deliver new services or capabilities for the team * Establishing yourself as a go-to person for discussing security topics ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 4263321471

Mongodb

With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. WHO WE ARE The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server (Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: * Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. * Use software architecture and coding patterns to reduce the impact of security issues. * Be security subject matter experts for our tech stack and products.  We are looking to speak to candidates who are based in Cork for our hybrid working model. RESPONSIBILITIES * You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security * Advocate for and lead complex security projects from inception through completion * Drive architecture, patterns, and processes across Server Engineering that make security the easiest path * Partner closely with engineering teams to design and implement security controls across our software and systems * Research and POC new attacks against our systems. Plan and perform product security assessments including architecture review threat modeling, code review, pen testing and general security consulting to proactively build security controls * Serve as a security subject matter expert for software security and architecture * Educate the engineering org on security through CTFs, lunch-and-learns, and one-on-one mentorship REQUIREMENTS * 7+ years of experience in application security, software security, or product security * Proven experience in C++ programming, performing security assessments on low-level codebases, and implementing remediation strategies for memory-related security flaws such as buffer overflows and memory leaks * Programming experience and ability to contribute code back to our environments * A strong track record of partnering with software engineers: leading threat models, performing security design reviews, and developing an understanding of their product space to form pragmatic security recommendations and influence their prioritization. * Comfortable communicating complex technical issues in a simple manner that builds trust with a variety of audiences * Demonstrated ownership of security initiatives, with the ability to deliver results autonomously or collaboratively * Can work flexible hours occasionally to collaborate with US-based colleagues  Don’t feel that you meet all of the requirements?  We encourage you to apply anyway because studies have shown that some strong candidates may self-select out of the interview process prematurely.  We have a diverse, inclusive, equitable, and high-performing environment at MongoDB and want to continuously improve our ability to deliver for customers. NICE TO HAVES * Subject matter expertise in database security, or data security * Knowledge of database engines, database internals, or applied cryptography * Experience contributing or partnering with security researchers to identify vulnerabilities that eventually are published CVEs or administrative responsibilities of a CNA SUCCESS IN THIS ROLE MEANS * Seeing projects through from conception to completion in order to deliver new services or capabilities for the team * Establishing yourself as a go-to person for discussing security topics ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 4263321471

Mongodb

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.  We are looking to speak to candidates who are based in Germany for our hybrid working model. OUR IDEAL CANDIDATE WILL HAVE * 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) * 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers * A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB * A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts * The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc. * An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment * A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem * Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications) * Prior exposure to database, cloud, and infrastructure technology is a plus ON A GIVEN DAY IN THIS ROLE YOU WILL * Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth * Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments * Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues. * Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions. * Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization * Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field * De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same * Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio * Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan * Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization * Document all customer interactions in internal systems, including Gainsight and Salesforce.com * Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams * Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success * Forecast expected churn and growth to your senior leadership team * Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team * Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow * Fluent level of German and English ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273436727

Mongodb

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.  We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. OUR IDEAL CANDIDATE WILL HAVE * 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) * 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers * A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB * A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts * The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc * An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment * A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem * Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications) * Prior exposure to database, cloud, and infrastructure technology is a plus * Fluency in both Hebrew and English  ON A GIVEN DAY IN THIS ROLE YOU WILL: * Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth * Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments * Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues * Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions * Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization * Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field * De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same * Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio * Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan * Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization * Document all customer interactions in internal systems, including Gainsight and Salesforce.com * Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams * Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success * Forecast expected churn and growth to your senior leadership team * Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team * Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273451207