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With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ABOUT THE JOB The Manager, New Hire Programs will lead a team of New Hire Trainers and own the strategy for how OpenTable ramps talent across the Restaurant Sales and Services organization. This role is responsible for building a scalable, role-specific onboarding approach that helps new hires build confidence quickly, develop the right behaviors, and progress toward performance readiness with consistency. They will define how training, coaching, certification, and manager reinforcement work together across active role tracks, while helping modernize onboarding through AI-enabled learning, coaching, and reinforcement strategies. This leader will partner closely with cross-functional stakeholders to ensure ramp programs reflect field realities, business priorities, and the evolving needs of the go-to-market organization. Responsibilities * Lead and develop a team of New Hire Trainers, providing strategic direction, coaching, prioritization, and support across Restaurant Sales and Services onboarding programs. * Own the end-to-end strategy for new hire ramp, including program architecture, delivery approach, role-track design, graduation milestones, and readiness criteria. * Define how enablement-led training and frontline manager-owned coaching should work together to create a scalable and effective onboarding experience. * Partner with Enablement, frontline leaders, Product Marketing, Revenue Operations, and other cross-functional stakeholders to align ramp programs to business needs and field expectations. * Establish and track onboarding success metrics that go beyond completion to include ramp progress, behavior change, skill adoption, and business outcomes by role. * Identify and implement AI-enabled tools, workflows, and reinforcement strategies that improve trainer efficiency, learner experience, and speed to proficiency. Minimum Qualifications * 5+ years of experience in enablement, onboarding, training, or learning program leadership. * 2+ years of people management experience, including direct leadership of trainers, facilitators, or program managers. * Experience designing or evolving role-based onboarding programs with clear milestones, readiness criteria, and performance expectations. * Experience using data to evaluate training effectiveness and connect onboarding programs to behavioral and business outcomes. * Experience applying AI tools or AI-enabled workflows to learning, coaching, content creation, or performance support. Preferred Qualifications * 7+ years of experience in enablement, onboarding, training, or learning within a go-to-market organization. * Experience supporting sales, account management, onboarding, customer success, or other customer-facing teams. * Experience building onboarding programs across multiple role tracks, regions, or stages of the customer lifecycle. * Familiarity with balancing central enablement ownership and frontline manager accountability within ramp models. * Strong cross-functional leadership and stakeholder management skills, with familiarity using AI to improve enablement efficiency, personalization, and just-in-time learning. Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Competitive retirement and health plans Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $118,000 - $140,000. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-CW2
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Please note this is a Hybrid position based out of Mexico City. About the Job As a Senior Specialist, Payroll, you will elevate OpenTable’s global payroll function by building future-proof processes and fostering a culture of excellence and collaboration. Reporting directly to the Manager of International Payroll, you will guide the business through an increasingly complex international payroll environment with a strong growth mindset and a high level of accountability. In this individual contributor role, you will lead end-to-end payroll processing and compliance for key regions, while partnering closely with Human Resources, Tax, Legal, and Finance. Your work ensures our global team members are paid accurately and on time, directly supporting the workforce that empowers our restaurant partners to thrive. Responsibilities * Manage and process timely, accurate, and multi-frequency payroll operations for key international regions (including Australia and Mexico) and provide backup support for other countries (such as the United States, Canada, the United Kingdom, and India). * Ensure strict compliance with global payroll tax regulations, fringe benefits, stock-based compensation, global mobility, and annual filing requirements. * Partner closely with Human Resources, Accounting, Tax, and Legal teams to proactively address multi-jurisdictional payroll implications and resolve complex queries. * Direct the relationship management and performance oversight of international third-party payroll service providers to guarantee adherence to service level agreements. * Draft and maintain Standard Operating Procedures and comprehensive payroll calendars, identifying opportunities for process improvements and internal control enhancements. * Collaborate with Human Resources Operations to ensure seamless data flow across enterprise payroll integrations, proactively identifying and resolving technical issues. Minimum Qualifications * 6+ years of payroll experience processing payroll within professional practice or in-house corporate environments. * Proven experience processing payroll and managing tax reporting across multiple countries, specifically including the United States, Australia, or Mexico. * Deep understanding of end-to-end payroll lifecycles, including payroll accounting, tax liabilities, annual filings, and data flow. * Practical experience working with modern enterprise-level Human Resources Information Systems (HRIS) or payroll systems (such as Workday, ADP, or CloudPay). Preferred Qualifications * Certified Payroll Professional (CPP) designation, professional accounting qualification, or an equivalent certification. * Professional proficiency in Spanish to support Latin American payroll operations and cross-regional communication. * Proven experience managing and collaborating with third-party international payroll vendors. * Strong track record of designing Standard Operating Procedures, optimizing system integrations, or supporting complex payroll audits. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Christmas Bonus - 30 days * 20 days of paid time off a year * 25% vacation premium * Private health, dental, and life insurance * Monthly social events and happy hours The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-SM1
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Please note this is a Hybrid position based out of Toronto, Canada. About the Job As a Senior Specialist, Payroll, you will elevate OpenTable’s global payroll function by building future-proof processes and fostering a culture of excellence and collaboration. Reporting directly to the Manager of International Payroll, you will guide the business through an increasingly complex international payroll environment with a strong growth mindset and a high level of accountability. In this individual contributor role, you will lead end-to-end payroll processing and compliance for key regions, while partnering closely with Human Resources, Tax, Legal, and Finance. Your work ensures our global team members are paid accurately and on time, directly supporting the workforce that empowers our restaurant partners to thrive. Responsibilities * Manage and process timely, accurate, and multi-frequency payroll operations for key international regions (including Australia and Mexico) and provide backup support for other countries (such as the United States, Canada, the United Kingdom, and India). * Ensure strict compliance with global payroll tax regulations, fringe benefits, stock-based compensation, global mobility, and annual filing requirements. * Partner closely with Human Resources, Accounting, Tax, and Legal teams to proactively address multi-jurisdictional payroll implications and resolve complex queries. * Direct the relationship management and performance oversight of international third-party payroll service providers to guarantee adherence to service level agreements. * Draft and maintain Standard Operating Procedures and comprehensive payroll calendars, identifying opportunities for process improvements and internal control enhancements. * Collaborate with Human Resources Operations to ensure seamless data flow across enterprise payroll integrations, proactively identifying and resolving technical issues. Minimum Qualifications * 6+ years of payroll experience processing payroll within professional practice or in-house corporate environments. * Proven experience processing payroll and managing tax reporting across multiple countries, specifically including the United States, Australia, or Mexico. * Deep understanding of end-to-end payroll lifecycles, including payroll accounting, tax liabilities, annual filings, and data flow. * Practical experience working with modern enterprise-level Human Resources Information Systems (HRIS) or payroll systems (such as Workday, ADP, or CloudPay). Preferred Qualifications * Certified Payroll Professional (CPP) designation, professional accounting qualification, or an equivalent certification. * Professional proficiency in Spanish to support Latin American payroll operations and cross-regional communication. * Proven experience managing and collaborating with third-party international payroll vendors. * Strong track record of designing Standard Operating Procedures, optimizing system integrations, or supporting complex payroll audits. Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $91,000 - $101,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-SM1
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Please note this is a Hybrid position based out of Toronto, Canada. About the Job As a Senior Specialist, Payroll, you will elevate OpenTable’s global payroll function by building future-proof processes and fostering a culture of excellence and collaboration. Reporting directly to the Manager of International Payroll, you will guide the business through an increasingly complex international payroll environment with a strong growth mindset and a high level of accountability. In this individual contributor role, you will lead end-to-end payroll processing and compliance for key regions, while partnering closely with Human Resources, Tax, Legal, and Finance. Your work ensures our global team members are paid accurately and on time, directly supporting the workforce that empowers our restaurant partners to thrive. Responsibilities * Manage and process timely, accurate, and multi-frequency payroll operations for key international regions (including Australia and Mexico) and provide backup support for other countries (such as the United States, Canada, the United Kingdom, and India). * Ensure strict compliance with global payroll tax regulations, fringe benefits, stock-based compensation, global mobility, and annual filing requirements. * Partner closely with Human Resources, Accounting, Tax, and Legal teams to proactively address multi-jurisdictional payroll implications and resolve complex queries. * Direct the relationship management and performance oversight of international third-party payroll service providers to guarantee adherence to service level agreements. * Draft and maintain Standard Operating Procedures and comprehensive payroll calendars, identifying opportunities for process improvements and internal control enhancements. * Collaborate with Human Resources Operations to ensure seamless data flow across enterprise payroll integrations, proactively identifying and resolving technical issues. Minimum Qualifications * 6+ years of payroll experience processing payroll within professional practice or in-house corporate environments. * Proven experience processing payroll and managing tax reporting across multiple countries, specifically including the United States, Australia, or Mexico. * Deep understanding of end-to-end payroll lifecycles, including payroll accounting, tax liabilities, annual filings, and data flow. * Practical experience working with modern enterprise-level Human Resources Information Systems (HRIS) or payroll systems (such as Workday, ADP, or CloudPay). Preferred Qualifications * Certified Payroll Professional (CPP) designation, professional accounting qualification, or an equivalent certification. * Professional proficiency in Spanish to support Latin American payroll operations and cross-regional communication. * Proven experience managing and collaborating with third-party international payroll vendors. * Strong track record of designing Standard Operating Procedures, optimizing system integrations, or supporting complex payroll audits. Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $91,000 - $101,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-SM1
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ABOUT THE JOB OpenTable is a global industry leader dedicated to helping restaurants thrive by empowering them with world-class technology. As a Senior People Systems Analyst, you will play a critical role in supporting and configuring our Workday application, utilizing your expertise in HR business processes and strong analytical skills. This position involves hands-on experience with system design and implementation across core modules including Absence, Benefits, and Compensation. You will initially work remotely with plans to transition to a hybrid schedule in downtown Toronto, collaborating with cross-functional teams to ensure system efficiency and data integrity. RESPONSIBILITIES * Provide end-to-end generalist and specialist functional support across all Workday modules, including Absence, Benefits, Time Tracking, and Compensation. * Monitor and troubleshoot system issues to ensure timely resolution and minimal disruption to global business operations. * Collaborate with stakeholders to understand functional requirements and design technical solutions that meet evolving business needs. * Maintain comprehensive documentation for system configurations, including design specifications, test plans, and user guides. * Support the implementation of new features by managing data gathering, system testing, and User Acceptance Testing (UAT). * Develop custom reports and modify business processes to optimize system performance and support data-driven decision-making. MINIMUM QUALIFICATIONS * 2 to 3 years of hands-on functional configuration experience within the Workday platform. * Proven experience with cross-functional security, integration, and reporting elements such as EIBs and calculated fields. * Strong understanding of Workday security functionality, including security group assignments and authentication policies. * Excellent communication skills with the ability to interact confidently with leadership and explain complex technical concepts. * Demonstrated ability to problem-solve and troubleshoot technical issues in a fast-paced environment. PREFERRED QUALIFICATIONS * Workday Pro certification in Absence, Benefits, Time Tracking, or Compensation modules. * Previous experience managing Applicant Tracking Systems, specifically Greenhouse ATS. * Advanced knowledge of integration tools including Workday Studio, RaaS, and web services APIs. * Experience in full-cycle Workday implementations, including project management, data loading, and change management. * Knowledge of additional Workday HCM modules and experience in international HRIS environments. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $97,000-$106,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-SM1
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the job OpenTable is looking for a driven Sales Development Representative to join our Mexico-based team and help restaurants maximize their revenue potential through our industry-leading technology. In this role, you will be the first point of contact for prospective partners, identifying growth opportunities and securing strategic appointments for our Account Executives. You will join a high-performing global team dedicated to championing the hospitality industry and delivering exceptional experiences for both diners and venues. By mastering outbound prospecting and lead qualification, you will play a critical role in expanding OpenTable’s footprint across Mexico and ensuring the long-term success of our restaurant partners. Important Notes: * Please submit your CV in English. * This is a hybrid position based in Mexico City, Mexico. Responsibilities * Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position. * Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications. * Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations. * Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making. * Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends. * Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories. Minimum Qualifications * Professional proficiency in both English and Spanish, including strong written and verbal communication skills. * Proven track record of success in telesales, call-center environments, or outbound business development. * Ability to travel regularly within Mexico and the United States, including possession of a valid US Visa. Potential travel to Central America, South America, and the Caribbean. * Intermediate proficiency in Microsoft Excel and PowerPoint for data management and presentation purposes. * Demonstrated ability to multitask and manage time effectively while working independently in a fast-paced environment. Preferred Qualifications * Hands-on experience using Salesforce.com to manage lead pipelines and track sales activities. * Familiarity with the hospitality or restaurant technology industry. * Experience with targeted email marketing and lead nurturing strategies. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Christmas Bonus - 30 days * 20 days of paid time off a year * 25% vacation premium * Private health, dental, and life insurance * Monthly social events and happy hours Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-SM1
At Heart Aerospace we develop the ES-30, a regional hybrid-electric airplane with a capacity of 30 passengers, an electric zero-emission range of 200 km and an extended hybrid range of 400 km. Heart is targeting type certification of the ES-30 by the end of the decade. Your mission As part of the Flight Mechanisms team, you will be responsible for design, development, validation, and eventually certification of components including primary and secondary flight control actuators, propulsion and landing gear components, and environmental control (ECS) components. You will work with electrical, software, and mechanical engineers across teams to build and fly complex systems. Key responsibilities include but are not limited * The opportunity to exercise full ownership over the design, fabrication and test of novel flight components. * You will lead the design of crucial subcomponents including gears, bearings, seals. * Design, build and test components to environmental qualification standards such as DO-160G, MIL-STD-810, or similar. * Work will a cross-functional team developing electronic and software control systems. (This position can be hired as a Staff Mechanical Design Engineer or Principal Mechanical Design Engineer ) Skills & Requirements: You'll Bring These Qualifications for Staff Mechanical Design Engineer, Mechanisms * 8+ years experience using CAD software in a professional environment (e.g., NX, CATIA, SolidWorks or similar). * Strong mechanical engineering fundamentals, including design (CAD), analysis (FEA/hand calcs), and fabrication (machine shop) * Experience with pneumatic, hydraulic, and/or electromechanical (motorized) systems. * Passion for aircraft and electrification of the aviation industry. You'll Bring These Qualifications for Principal Mechanical Design Engineer, Mechanisms * 12+ years experience using CAD software in a professional environment (e.g., NX, CATIA, SolidWorks or similar). * Strong mechanical engineering fundamentals, including design (CAD), analysis (FEA/hand calcs), and fabrication (machine shop) * Experience with pneumatic, hydraulic, and/or electromechanical (motorized) systems. * Passion for aircraft and electrification of the aviation industry. These Qualifications Would Be Nice to Have: * Thorough familiarity with aerospace design and regulatory standards (e.g., FAA, EASA) such as DO-160G, MIL-STD-810, or similar. * Demonstrated experience with hand-calculation methods for preliminary and verification analysis of complex mechanical systems. * Strong understanding of mechanical manufacturing fundamentals, including advanced GD&T concepts and application for mechanisms. * Proven capability to take designs from concept through to analysis and production, working independently and collaboratively with cross-functional teams. Education * Bachelor's in mechanical engineering, computer science, electrical engineering, or similar engineering discipline. Base Pay Range: $173,000—$257,000 USD
At Heart Aerospace we develop the ES-30, a regional hybrid-electric airplane with a capacity of 30 passengers, an electric zero-emission range of 200 km and an extended hybrid range of 400 km. Heart is targeting type certification of the ES-30 by the end of the decade. Your mission As part of the Flight Mechanisms team, you will be responsible for design, development, validation, and eventually certification of components including primary and secondary flight control actuators, propulsion and landing gear components, and environmental control (ECS) components. You will work with electrical, software, and mechanical engineers across teams to build and fly complex systems. Key responsibilities include but are not limited * The opportunity to exercise full ownership over the design, fabrication and test of novel flight components. * You will lead the design of crucial subcomponents including gears, bearings, seals. * Design, build and test components to environmental qualification standards such as DO-160G, MIL-STD-810, or similar. * Work will a cross-functional team developing electronic and software control systems. (This position can be hired as a Mechanical Design Engineer or Senior Mechanical Design Engineer ) Skills & Requirements: You'll Bring These Qualifications for Mechanical Design Engineer, Mechanisms * 2+ years experience using CAD software in a professional environment (e.g., NX, CATIA, SolidWorks or similar). * Strong mechanical engineering fundamentals, including design (CAD), analysis (FEA/hand calcs), and fabrication (machine shop) * Experience with pneumatic, hydraulic, and/or electromechanical (motorized) systems. * Passion for aircraft and electrification of the aviation industry. You'll Bring These Qualifications for Senior Mechanical Design Engineer, Mechanisms * 5+ years experience using CAD software in a professional environment (e.g., NX, CATIA, SolidWorks or similar). * Strong mechanical engineering fundamentals, including design (CAD), analysis (FEA/hand calcs), and fabrication (machine shop) * Experience with pneumatic, hydraulic, and/or electromechanical (motorized) systems. * Passion for aircraft and electrification of the aviation industry. These Qualifications Would Be Nice to Have: * Thorough familiarity with aerospace design and regulatory standards (e.g., FAA, EASA) such as DO-160G, MIL-STD-810, or similar. * Demonstrated experience with hand-calculation methods for preliminary and verification analysis of complex mechanical systems. * Strong understanding of mechanical manufacturing fundamentals, including advanced GD&T concepts and application for mechanisms. * Proven capability to take designs from concept through to analysis and production, working independently and collaboratively with cross-functional teams. Education * Bachelor's in mechanical engineering, computer science, electrical engineering, or similar engineering discipline. Base Pay Range: $124,000—$176,000 USD
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job Reporting to the Director, Product Analytics, this position will be focused on global product analytics across multiple teams. This is a manager-level individual contributor role with leadership through influence, strategic ownership, and cross-functional partnership rather than formal people management. In this role, you will partner closely with Product, Engineering, Marketing, Finance, and executive stakeholders to define metrics, shape product strategy, improve data flows, and deliver actionable insights that influence high-impact decisions. You will work across a wide range of product initiatives, translating complex datasets into clear recommendations, scalable reporting, and executive-ready narratives. The ideal candidate combines strong hands-on analytical depth with strategic thinking. They are comfortable navigating ambiguity, building trusted relationships with senior stakeholders, and owning analytics workstreams from problem framing through recommendation. This person should be equally effective writing SQL, defining KPIs, improving data foundations, and telling a compelling story with data to guide product direction. Responsibilities * Lead high-impact product analytics initiatives across multiple product teams, turning complex data into clear recommendations that influence strategy and execution * Partner with Product, Engineering, Marketing, and Finance leaders to shape priorities, guide roadmap decisions, and align success metrics to business goals * Own the definition and evolution of product KPIs, reporting frameworks, dashboards, and analytical models that support planning and performance management * Strengthen product data foundations by improving data flows, metric definitions, and analytics governance to increase trust, consistency, and usability * Evaluate product features, experiments, and strategic initiatives through rigorous analysis, and recommend actions based on performance, opportunity, and business impact * Deliver polished, executive-ready analyses, presentations, and narratives for audiences ranging from product managers to senior leadership * Elevate analytical excellence across the team by mentoring junior analysts and improving processes, tools, and best practices Minimum Qualifications * 5+ years of experience in analytics, product analytics, strategy, or a related quantitative field * Strong hands-on SQL skills and experience working with large-scale relational datasets * Experience owning product metrics, KPI frameworks, and recurring reporting for product or business stakeholders * Experience partnering directly with product teams to support roadmap decisions, feature evaluation, prioritization, and strategy * Demonstrated ability to translate complex analyses into clear business recommendations and concise executive-level communication * Strong experience with product data flows, data quality, metric definitions, and analytics governance * Experience building dashboards and visualizations using modern BI or analytics platforms * Strong analytical, problem-solving, and project management skills, with the ability to independently manage multiple priorities * Excellent written, verbal, and visual communication skills * Comfort operating in ambiguity and driving work forward with a high degree of ownership and judgment Preferred Qualifications * Experience in product analytics within a two-sided marketplace, B2B2C, hospitality, travel, or technology business * Experience with Snowflake or similar cloud data warehouse technologies * Experience with experimentation, product performance measurement, and causal or quasi-causal analysis * Experience building financial models, forecasts, or scenario analyses that support product investment decisions * Familiarity with data pipeline design, ETL concepts, and upstream/downstream data dependencies * Understanding of how product metrics connect to company goals, revenue outcomes, and operational performance Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $110,000–$124,200 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid #LI-CW2
SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY. We are looking for a Manager (open to varying levels of experience) who can help us scale up our development operation and empower our engineering teams. As we grow, the scale of our technical challenges - and their effect on our customers - continue to increase. We want to ensure we continue to build the best product and team we can. WHAT YOU'LL DO * Manage a team of cross-functional engineers (backend & frontend, multiple platforms) * Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles * Guide the team to improve operational and engineering best practices to keep our development machine humming * Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports * Foster a dynamic, inclusive, and empowering environment where engineers are inspired to tackle complex challenges and accelerate their career growth * Play an active role in our recruiting process, helping us to grow our engineering team in any way you can * Perform code reviews and provide technical and design feedback to the team * Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization WHAT YOU HAVE * 3+ years of experience as an engineering manager of productive, motivated teams * 5+ years as an engineer in a role that focused on writing code * A foundation of technical excellence that your team can look up to * Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success * You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership * Product-minded engineering experience, especially products that span native mobile, web, and backend systems * Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences * Experience in the sports technology industry is preferred, but not a requirement * This role requires candidates to be working in the eastern time zone, preference given to those in the New York City area OUR STACK You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. * Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript * Client Platforms: iOS, Android, Web (Desktop/Mobile) * Technologies: OAuth2.0 & Identity Management, Payment Tokenization * Event-driven Technologies: RabbitMQ, Kafka * Datastores: Postgres, Redis, Memcache, Elasticsearch * Cloud: AWS * Version control: Git (Gitlab) PERKS * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Eligible for the SG discretionary annual bonus based on individual and company performance * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $171,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-REMOTE
SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY. SeatGeek is on a mission to transform the live events industry with a fan-first approach powered by data and technology. Our Product Analytics team sits at the heart of that transformation — empowering our Product, Engineering, and Design teams with the insights they need to build magical experiences for fans and powerful tools for our partners. We’re looking for a Senior Data Analyst to join this team. This is a high-impact individual contributor role for someone who thrives on ambiguity, knows how to connect business strategy to product and marketing data, and has a passion for identifying the most meaningful opportunities to improve user and business outcomes. WHAT YOU'LL DO * Partner closely with product, design, engineering, and marketing to shape team roadmaps by sizing opportunities, evaluating impact, and synthesizing complex data into actionable narratives * Independently lead analytical efforts, from opportunity sizing to experimental design and deep-dive diagnostics, using both structured and unstructured data * Serve as a strategic thought partner in product development planning by contextualizing analytics with broader company strategy and market trends * Create or improve key datasets and contribute to our analytical tooling ecosystem (e.g. dbt, Hex, Mixpanel) to ensure we can answer today’s questions and tomorrow’s * Frame and evaluate experiments using industry-best methodologies to isolate causal effects and interpret noisy data * Mentor peers in analysis design, storytelling, and stakeholder engagement — even without direct management responsibilities * Represent analytics in leadership forums, shaping cross-functional discussions and ensuring analytics is embedded in SeatGeek’s most important product decisions WHAT YOU HAVE * 4+ years of experience working in analytics, data science, or adjacent roles — preferably in tech, ecommerce marketplaces, or consumer products * Experience working on engagement loops or retention strategy * Deep fluency in SQL and comfort with Python or R for exploratory analysis and modeling * Demonstrated ability to own ambiguous problem spaces, from framing questions to delivering recommendations * A systems-thinking mindset — you enjoy mapping out how product and business components interact and impact fan experience * Experience with A/B testing, experimentation platforms, and interpreting complex product behaviors through data * Strong communication skills — able to simplify complex analyses, defend methodology choices, and inspire action through insights * Collaborative mindset and emotional intelligence — you’re someone stakeholders seek out for thought partnership, not just dashboards * Excited to contribute to a team culture centered around curiosity, humility, and impact * Bonus points for prior experience in B2B2C businesses, experience contributing to or building data infrastructure (e.g. event tracking, dbt modeling), and/or familiarity with leading marketing tech OUR STACK You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. * Scheduling/Orchestration: Airflow * ETL: Fivetran, Python and dbt * Data Warehouse: Redshift * Event Stream: mParticle * Experimentation: Eppo * Product Analytics: Mixpanel * Dashboarding: Looker & Hex * Version control: Gitlab * AI tooling: Claude Code, Hex Agent * Required languages: SQL (Python nice-to-have) PERKS * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Eligible for the SG discretionary annual bonus based on individual and company performance * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $108,000 - $156,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture About The Job OpenTable is looking for an Associate Manager, Accounting to own a highly technical portfolio spanning partnership revenue, loyalty, and leases, along with other technical areas such as bad debt, prepaids, and accruals, and the close-related operations that support them. The role sits at the intersection of technical accounting, revenue recognition, contract interpretation, and cross-functional business partnership. This is an Associate Manager–level individual contributor role with significant ownership and influence: you'll lead complex workstreams, coach teammates, streamline processes, and work cross-functionally to support business partners. It's built for someone with strong judgment and technical depth who can navigate the organization independently, lead day-to-day execution, communicate plan and progress clearly, and improve how the work gets done. This role reports to the Manager, Accounting. Responsibilities * Own the end-to-end accounting for fast-growing strategic partnership revenue programs, managing complex models to support revenue and expense recognition and balance sheet treatment * Own the technical accounting for the evolving loyalty program, using judgment to evaluate the key assumptions that drive it * Lead the accounting across other technical areas including leases, bad debt, prepaids, and accruals, spanning multiple OpenTable legal entities, all reported under US GAAP * Manage close-related accounting activities, including journal entries, reconciliations, and balance sheet integrity across these areas * Organize and lead cross-functional workstreams, building strong, productive working relationships with stakeholders across the company — including teammates and partners in Finance, Product, Legal, Sales, Strategy, Operations, and AP * Prepare clear technical accounting memos and documentation, support internal controls, and walk internal and external auditors through positions and supporting evidence * Drive process improvements that reduce manual work and help the team scale, through stronger process design, system connectivity, and AI-enabled workflows Minimum Qualifications * Bachelor's degree in Accounting, Finance, or a related field. * 6+ years of progressive accounting experience with deep knowledge of US GAAP, including operationalizing guidance for revenue recognition (ASC 606) and lease accounting (ASC 842). * CPA certification or equivalent technical accounting depth. * Advanced Excel proficiency, including extensive experience with complex financial modeling, lookups, and pivot tables. * Demonstrated analytical, communication, and stakeholder-management skills with the ability to collaborate across technical and non-technical teams. Preferred Qualifications * Experience in public accounting or professional financial services. * Proficiency with NetSuite or similar enterprise resource planning (ERP) systems. * Demonstrated interest or experience in utilizing artificial intelligence and automation tools to enhance process scalability and quality. Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $100,000 - $120,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable is seeking a strategically minded Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry. Reporting to the Head of Global Communications, you will serve as a high-impact leader responsible for positioning the company as a strategic technology and data partner. In this role, you will ensure that every touchpoint with restaurant customers, technology partners, and the broader business community strengthens our reputation as an industry leader. Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally. Responsibilities * Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers. * Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence. * Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms. * Direct proactive and reactive media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation. * Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances. * Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes. Minimum Qualifications * 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors. * Experience managing public relations and communications strategy on a global scale. * Proven track record managing high-stakes issues, policy responses, and competitive positioning. * Experience advising executive leadership on complex communications and reputational matters. * Ability to work in a hybrid capacity from the New York City or Norwalk, CT office. Preferred Qualifications * Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners. * Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions. * Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment. * Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 5 days per week * Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more. The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $165,000 - $185,000. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments Responsibilities * Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data, * Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths. * Team Leadership & Mentorship: Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive, high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth. * Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality. * Strategic Execution & De-escalation: Translate broad executive narratives into actionable program structures, timelines, and measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis. * Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag. Minimum Qualifications * 10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs. * 5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments. * Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models. * Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management. * Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans. Preferred Qualifications * Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling. * Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations. * Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts. * Experience operating effectively within a globally distributed workforce across multiple international entities and time zones. * An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops from scratch in fast-moving environments. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 5 days per week * Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more. The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. EQUITY ELIGIBLE There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000 - $240,000 USD. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments Responsibilities * Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data, * Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths. * Team Leadership & Mentorship: Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive, high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth. * Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality. * Strategic Execution & De-escalation: Translate broad executive narratives into actionable program structures, timelines, and measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis. * Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag. Minimum Qualifications * 10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs. * 5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments. * Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models. * Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management. * Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans. Preferred Qualifications * Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling. * Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations. * Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts. * Experience operating effectively within a globally distributed workforce across multiple international entities and time zones. * An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops from scratch in fast-moving environments. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 5 days per week * Free lunch 2 days per week * Convenient downtown SF office location close to the Embarcadero MUNI and BART stations. * Building amenities, such as a gym & bike parking The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. EQUITY ELIGIBLE There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $240,000 - $260,000 USD. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments Responsibilities * Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data, * Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths. * Team Leadership & Mentorship: Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive, high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth. * Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality. * Strategic Execution & De-escalation: Translate broad executive narratives into actionable program structures, timelines, and measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis. * Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag. Minimum Qualifications * 10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs. * 5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments. * Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models. * Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management. * Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans. Preferred Qualifications * Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling. * Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations. * Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts. * Experience operating effectively within a globally distributed workforce across multiple international entities and time zones. * An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops from scratch in fast-moving environments. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY. The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences. We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most. If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn! WHAT YOU'LL DO * Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably * Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow * Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions * Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team * Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek * Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time * Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health * Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency * Share context and learnings through documentation, design discussions, and collaboration across teams WHAT YOU HAVE * Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams * Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software * A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build * An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals * Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others * A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement OUR STACK You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. * Languages: Python, Go, HCL, Yaml * Version control: GitLab * AI Tooling: Cursor, Claude * Infrastructure: AWS, Kubernetes / EKS, Terraform * Monitoring & Alerting: Datadog * Networking: Fastly, Kong, Cilium * Data: Kafka, Flink, Redshift PERKS * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.
SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY. The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences. We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most. If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn! WHAT YOU'LL DO * Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably * Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow * Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions * Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team * Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek * Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time * Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health * Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency * Share context and learnings through documentation, design discussions, and collaboration across teams WHAT YOU HAVE * Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams * Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software * A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build * An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals * Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others * A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement OUR STACK You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. * Languages: Python, Go, HCL, Yaml * Version control: GitLab * AI Tooling: Cursor, Claude * Infrastructure: AWS, Kubernetes / EKS, Terraform * Monitoring & Alerting: Datadog * Networking: Fastly, Kong, Cilium * Data: Kafka, Flink, Redshift PERKS * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid family leave * 401(k) matching * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-REMOTE
*This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto at 134 Peter Street. With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly meaningful engineering processes and can deliver exceptional quality in a fast-paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too. WHAT YOU’LL WORK ON Our team develops and maintains core backend systems for the OpenTable For Restaurants product. Our systems are responsible for determining which tables at a restaurant are available at various times and party configurations based on a system of constraints specified by each restaurant. Our systems are also responsible for booking reservations and syncing their data in real-time to the iPads that power the OpenTable front-of-house experience for our restaurants. We operate in an environment where reliability and uptime are critical while operating at a large scale. We work on a variety of projects which include both product development and technical infrastructure upgrades. Examples of recent projects include: allowing diners to instantly book a restaurant’s private room; automatic cancellation of reservations for diners who haven’t paid a required deposit; and improving the ability of our microservices to run in multiple data centers. Our team is highly collaborative: we spend time debating what database architecture to implement for a new feature, or what the right technical solution is to a newly-reported bug. We practice continuous delivery, trunk-based development, code review, and pair programming. Automated testing is also critical for our team. REQUIREMENTS * You have 3 or more years of full-time professional experience working in a team environment * You have strong communication skills, especially the ability to represent the technical trade-offs between different potential solutions * You reliably deliver on commitments you’ve made * You write code that is readable and maintainable, and is covered by automated tests * You are proficient in C# (being proficient in Java as well is a bonus) * You know the principles of object-oriented-programming and common design patterns * You have experience with databases (either SQL or NoSQL) and understand core concepts such as primary keys and indexes * You’ve worked on codebases that were multiple years old before you started working on it * You adopt emerging AI technologies to enhance your workflow, while also taking ownership of the results produced by these technologies and carefully checking them for accuracy. WHAT ELSE WOULD MAKE ME STAND OUT? * Experience with event-driven architecture, especially Apache Kafka * Experience with domain-driven design * Experience with microservices * Experience with multithreading and concurrent programming * Experience with MongoDB * Experience with caching (local memory, memcached, Redis, etc) * Experience with Docker and Kubernetes Benefits and Perks * Generous paid vacation + time off for your birthday * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Private health and dental insurance * Life and Disability insurance The expected compensation range for this Toronto, Canada based role is $120,000 - $150,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-BR1
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 7th remotely taking place in Ireland GMT. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. YOU'LL GET TO… * Respond to customer live chats and emails in a timely manner - live chat is our primary channel, with queue-based work making up around 90% of the role * Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries * Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat * Stay up to date on new product features and improvements * Identify isolated customer experiences and escalate important issues WHO WE'RE LOOKING FOR * Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us * 1+ years customer-facing experience required in a similar role (retail, hospitality, online support) * Expertise with written communication and the ability to spot spelling and grammar errors * Proficiency with decoding conversations, identifying the cause, and aligning on end goals * Capability of prioritizing competing requests * Familiarity with the Squarespace platform * Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused BENEFITS & PERKS * Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision * Life and Income Protection * Fertility and adoption benefits * Headspace mindfulness app subscription * Global Employee Assistance Program * Pension benefits with employer match * Flexible paid time off * 26 weeks paid maternity leave & 12 weeks paid paternity leave * 2 weeks paid family care leave * Annual Tax-Free Stipend * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) CASH COMPENSATION RANGE: €32,500 EUR The rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.
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