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JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We are actively seeking talented professionals with a demonstrated background in credit card and/or banking management to shape our vision, deliver smart financial solutions, and democratize finance. Join us as we revolutionize the credit and banking landscape and redefine the way people interact with financial services. Our team is dedicated to building robust risk defenses and creating a safe, trusted financial ecosystem for our customers. We work closely with product, engineering, and operations teams to solve complex problems and build a highly secure platform together! As Senior Manager, Head of Fraud Strategy, you will lead the strategy and execution of fraud policy and models for both credit card and banking business. In this role, you will lead a team of high-performing individuals to deliver a strategic roadmap to fight against fraud. We are excited to find someone who is ready to make a significant impact on our fraud risk management practice! This role is based in our Menlo Park, CA, New York, NY, or Washington, DC offices, with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Leverage data, technology, and customer-focused thinking to design and execute the roadmap for fraud prevention in the credit card and banking business * Collaborate with partners from product, operations, and engineering to build and deploy fraud defense strategies that protect the customer and the business * Be entrepreneurial and seek information/data to solve complex problems * Manage a team of high-performing individuals to deliver a coherent fraud strategy for the business * Communicate clearly and effectively with senior leadership, tailoring content to the audience and ensuring alignment across product, operations, and engineering teams WHAT YOU BRING * 10+ years of demonstrated ability building and leading fraud risk management strategies in the credit card and banking space in fintechs, traditional banks, or payment companies * Hands-on operational leadership and strong collaborative and influencing abilities across product and engineering teams * Strong quantitative analytical skills * Strong communication skills and the ability to simplify complex programs and focus on key areas of leverage * Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field LEADERSHIP EXPECTATIONS Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: * Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. * Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. * Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $216,750—$255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $190,400—$224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $169,150—$199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
WHO WE ARE ABOUT PRIVY Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone ABOUT THE TEAM Privy is seeking a motivated, experienced Account Executive to join our growing Enterprise team. In this pivotal role, you'll be instrumental in driving our expansion within high-priority segments, such as neobanking, payments, and wealth management, by leveraging our enterprise playbook. If you're a hungry strategic thinker with a passion for building relationships and a deep understanding of the enterprise and fintech landscape, we want to hear from you. As an Account Executive, you'll have the exciting opportunity to contribute to our global growth strategy and become a key spokesperson for Privy's enterprise vertical. WHAT YOU’LL DO * Lead Generation & Pipeline Management: Partner with the Head of Go-to-Market (GTM) to generate, close, and deliver a robust pipeline of enterprise prospects. You will build and iterate outbound campaigns based on feedback and manage a pipeline across multiple ICP's. * Product Expertise & Discovery: Become an expert on Privy's products, confidently leading initial discovery calls with fintech prospects to understand their needs and demonstrate our value. * Deal Cycle Management: Drive the full sales lifecycle from sourcing new opportunities to closing deals, serving as the primary champion for Privy accounts. * Strategic GTM Support: Contribute to the overall GTM team strategy for both North America and global markets (Latam, Asia, Africa, etc) * Market Analysis: Conduct in-depth market analysis to identify emerging trends, new opportunities, and shape our counter-positioning * Industry Representation: Represent Privy at key industry events and conferences, serving as a knowledgeable and engaging spokesperson for our fintech vertical. WHO YOU ARE We're seeking a proactive and results-oriented individual with a strong background in sales or business development within the fintech and crypto sector. You should possess excellent communication, negotiation, and sales skills, with a proven ability to build and maintain strong client relationships. * 5-10 years of sales, business development, or similar experience, selling a technical product, with a track record of top performance * A history of building your own pipeline through outbound, not just working inbound or inheriting a warm book * Experience selling API-first or developer-focused products preferred; ability to lead discovery with technical buyers (CTOs, Heads of Product) without support from solutions engineering * Familiarity with crypto infrastructure (stablecoins, on/off-ramps, wallets, custody) is a plus; you should at minimum be genuinely curious about the space and able to get up to speed fast * A track record of running complex, multi-stakeholder enterprise deals involving legal, compliance, and engineering on the buyer side, through to close * Comfort operating in an early-stage environment: you're as good at building a repeatable process as you are at following one * Proven history of building deep networks within a specific domain, ideally fintech, payments, or crypto
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Who we are We’re a next-generation fintech company on a mission to help our members achieve financial independence to realize their ambitions—whether that’s buying a house, starting a family, or becoming debt free. We aim to be at the center of our members’ financial lives, so they can get their money right. By joining SoFi, you’ll help shape a brighter financial future for our 1.8+ million members—using innovative, mobile-first technology to transform an industry that hasn’t changed in decades. With offices across the United States and abroad, we’re one of the fastest growing companies in fintech—offering the agility of a start-up with the stability of seasoned management and dynamic, passionate employees. Join us to invest in yourself, your career, and the financial world. The role As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts. What you’ll do: * Support members over the phone, chat, and email * Educate and assist members on margin, options and equities. * Problem solve any operational or technical issues pertaining to SoFi Invest products * Perform ongoing monitoring of member accounts with attention to detail and accuracy * Work with SoFi’s custodial platform as needed to assist members in opening, funding, and transacting in their accounts * Work with management and product teams to continuously improve operational processes and technical platforms to better serve our members * Assess the member’s financial situation and goals through one-on-one inbound calls * Educate members on the benefits and value of Brokerage and Robo accounts * Work with members who would like to open an investment account to help them understand the offering, benefits, and account opening process * Educate members on terms and processes associated with Brokerage and Robo accounts * Discuss and explain investment performance and decisions with current wealth members * Provide member’s operational support for specific investment-related questions and issues What you’ll need: * Must have one of the following existing licensing combinations: Series 7, 63, & 65 OR Series 7 & 66 * Must maintain all necessary professional certifications required for the role * Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree * 2+ years of financial services experience required, preferably assisting customers in a service environment * Experience and understanding of margin and option concepts, rules and regulations * Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset * Deep understanding of financial concepts * Ability to identify, meet, and follow through with client needs and requirements * Self-starter, problem-solver, and a goal-oriented team player with a ‘no job is beneath me’ attitude * Ability to work independently and perform multiple tasks efficiently * Organized with strong attention to detail * Show curiosity and confidence when dealing with clients and able to ask for help when needed * Meets evolving position objectives as defined by management * Ability to iterate, learn, and innovate * Must successfully clear FINRA fingerprint background check Nice to have: * Experience with corporate actions * Experience with margin/investment risk * Series 4 * Series 24 Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Treasury Controller Business Area Naval Saab is a place where teamwork makes things fly. Literally. Join us and experience our supportive and friendly workplace. Do you want to work in a dynamic and international environment at a company where you as an employee get great responsibility and good development opportunities? We need you who want to take part in our continued journey towards being a company at the forefront. Maybe it might be you we are looking for? Your role As a Treasury Controller you will be a part of the Finance team at BA Naval and you will be one out of two Treasury Controllers. As a Treasury Controller, you will support the BA in treasury matters, mostly relating to currency risks and trade finance solutions. You need to be able to identify and detect treasury related questions in order to give adequate attention and action for those matters. You will support the sales organization and projects with advice regarding fx currency risk exposure and trade finance related matters in tenders and throughout the project life cycle. You will be supported by Group Treasury, located in Linköping. The key responsibility areas will include: Currency risk - identify and manage currency exposure and flows via Group Treasury Trade Finance - identify and manage need for trade finance products and solutions Cash management - responsible for the bank account structure within the cash pools, manage funding and deposits and cash flow forecasting for the BA Insurance - update information and values for insurances policies Reporting - treasury related reports and accounting for month end closing Construct routines for the BA in order to be compliant with Saab Treasury Policy and Directives The above responsibilities involves support to procurement as well as the sales organization and is important both during the Business Winning and the Business Execution phase. Your profile We are looking for an action oriented Treasury Controller with communication skills and have the will to cooperate with others. You will have a lot of internal contacts and will work in close cooperation with sales representatives as well with project managers and Group Treasury. To be successful in this position it is important to have integrity, analytical- and pedagogical skills, in order to be able to understand and explain the impact of treasury related matters. You should also be business oriented and have basic knowledge of project management. Preferably, you are a graduate from a Business School/University with some years of experience from similar assignment. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The compliance team supporting Robinhood’s credit card products and money transmitter (for Robinhood Credit, Inc., and Robinhood Money, LLC) is dedicated to ensuring robust regulatory compliance across all financial offerings. Our team's mission is to establish and maintain a strong compliance management system that supports compliant product growth and operational excellence. We partner closely with Product, Operations, Legal, and Risk to integrate regulatory requirements seamlessly into our financial platforms! Our team thrives on collaboration, proactive risk management, and a commitment to protecting our customers while supporting business goals. As Lead Compliance Analyst, you will play a critical role in ensuring that Robinhood embeds regulatory compliance for its current products, including the debit card, spending account, and credit cards, as well as future products. You will participate in multiple compliance functions to support the administration of our compliance management system. In this role, you will analyze regulatory changes, review marketing and customer disclosures, and provide clear compliance guidance to product teams. You will also collaborate with bank sponsors and partner teams to manage regulatory requests and audits! Your efforts will directly safeguard our platform and enhance our customer experience. This role is based in our Menlo Park, CA; New York City, NY; Washington DC office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Provide compliance guidance on new products, features, and process changes to ensure adherence to applicable banking and consumer lending regulations. * Review marketing materials, customer communications, and disclosures for regulatory compliance. * Review and coordinate responses to regulatory agency and escalated customer complaints. * Perform quality assurance reviews of Reg Z (credit card) and Reg E (deposit) disputes to ensure regulatory compliance and operational consistency. * Coordinate due diligence requests and ongoing compliance activities with sponsor banks and other third-party partners. * Assist in the development, maintenance, and implementation of compliance policies, procedures, and training materials. * Support internal audits, sponsor bank reviews, and regulatory examinations, including issue tracking, remediation, and response preparation. * Partner with Product, Operations, Legal, Risk, Marketing, and Engineering teams to build compliant customer experiences. WHAT YOU'LL BRING * Bachelor's degree in Business, Finance, Accounting, Economics, or a related field (or equivalent experience). * 5–7 years of compliance experience supporting consumer banking, credit cards, consumer lending, or other regulated financial products. * Strong working knowledge of consumer financial regulations, including Regulation Z, Regulation E, UDAAP, FCRA, ECOA/Reg B, and related banking regulations. * Experience reviewing marketing materials, customer communications, and product launches from a regulatory compliance perspective. * Experience supporting complaint management, audits, and regulatory examinations. * Excellent written and verbal communication skills with the ability to influence partner teams (Product, Legal, Operations, and Risk). * Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and meet key regulatory deadlines. * Proven ability to assess and manage compliance risks for novel or undefined financial features, translating evolving regulatory guidance into clear, actionable requirements for product teams. * Self-motivated and collaborative, with a drive to build compliant, customer-focused financial products. * Ability to view Compliance as a strategic business partner that supports new product development while effectively managing regulatory risk. WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. * Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. * Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. * Employer-paid life & disability insurance, fertility benefits, and mental health benefits. * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $115,000—$135,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $101,000—$119,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $89,000—$105,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As an Employee Relations Business Partner, you will play a critical supporting role on the Employee Relations team. You’ll assist with the day-to-day employee relations operations, ensuring we maintain a fair, compliant, and supportive workplace. This is a great opportunity for someone early in their HR career to learn the foundations of employee relations and contribute substantially across multiple areas. This role is based in our Chicago, IL office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Align employee relations (ER) policies with legal requirements and company values * Assist with tracking feedback, conducting research, compiling data, and coordinating updates with internal stakeholders. * Support cross-functional partners by preparing resources, scheduling meetings, and tracking follow-ups * Assist in ER investigations and observe interviews under the guidance of senior ER team members * Collaborate with Learning & Development and Legal to support ER-related training initiatives. Assist in preparing materials and managing logistics for sessions on topics such as investigations, policy adherence, and performance management * Maintain accurate case records in HR Acuity, ensure documentation meets compliance standards, and produce routine reports * Assist in managing severance agreements and accommodation logistics, including documentation and vendor communication * Monitor the ER team inbox, respond to standard inquiries, and escalate complex or sensitive matters as needed WHAT YOU BRING * 5+ years of HR experience, including a minimum of 3 years in employee relations or HR business partner roles in dynamic, high-growth environments * Ability to collaborate across levels and departments to support ER strategies and outcomes * Knowledge of core HR practices and employment laws at both the state and federal level * Familiarity with ER areas, such as performance management, corrective action, and conflict resolution; you are able to navigate complex conversations and provide objective input * Ability to analyze people data and translate insights into actionable recommendations * Strong organizational and communication skills, with attention to detail * Experience with HR tools, including case management systems (e.g., HR Acuity) WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $166,000—$195,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $146,000—$172,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $129,000—$152,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role Operational Excellence is a newly formed department consisting of three sections, one of which is BI & Digital Tools. You will be part of the Operational Excellence FCC Leadership Team and will play a key role in shaping the new department together with your fellow managers. As Manager, BI & Digital Tools, you will lead a high-performing team specializing in business intelligence, automation, and machine learning. The team consists of talented professionals who design and develop digital tools, methods, dashboards, reports, and predictive models. Its mission is to strengthen decision-making and transform the way we work by leveraging data, developing innovative digital solutions, and ensuring their successful implementation and continuous improvement. Your primary focus will be the managers and colleagues within Operations Stockholm, but you will also work closely with departments within Surveillance business units Fighter Core Capabilities as well as Business Area Surveillance Operational Excellence department. Your responsibilities in short: Manage the BI & Digital Tools team, ensuring high performance, engagement, and efficient ways of working. Drive the transformation towards a more data-driven organization by translating data into meaningful KPIs, insights, and decision support across the business. Develop, own, and execute the organization's data governance roadmap. Translate the Operational Excellence roadmap and strategic goals into actionable roadmaps and priorities for BI & Digital Tools. Partner and collaborate with the sister sections within Operational Excellence to ensure data and digital solutions are integral parts of business initiatives. Coach and develop your team, building capabilities and enabling employees to take on increasingly complex challenges. Empower your employees through value-based leadership. Develop efficient ways of working, implement best practices, and drive continuous improvement within your area. Act as a transformation and change leader, inspiring confidence and engagement in an evolving and agile business environment. Build, maintain and develop relations with all relevant stakeholders. Translating Saab, Surveillance and BU strategies into clear and well-communicated targets for your stakeholders Leading according to Saab´s organizational values. Full responsibility for results within your area, which includes safety and health, quality, delivery capacity, efficiency and finance. Your profile We are looking for a positive, curious, and self-driven leader who brings energy, structure, and a strategic mindset to create a collaborative and high-performing environment. You are a team player who actively contributes to shared objectives and business success. You are an inspiring and inclusive leader with the ability to recognize and develop each team member's strengths and potential. Through clear communication, strong values, and direction, you create commitment and successfully lead people through change. You thrive in transformation and complexity, combining strategic thinking with a pragmatic, hands-on approach to turn plans into action and deliver results. You are passionate about using data to improve ways of working, increase efficiency, and drive business performance. With an agile, innovative, and collaborative mindset, you challenge the status quo, navigate changing priorities, and build a culture of continuous improvement focused on delivering value with speed and quality. Required skills: Master of Science in Engineering or equivalent education and/or relevant professional experience. Demonstrated ability to combine strategic thinking with operational execution. Proven ability and genuine interest in leading, developing, and challenging organizations, management teams, and employees. Strong business acumen and customer focus. Pragmatic and action-oriented, with the ability to deliver business value through the right balance of structure, governance, and speed. Minimum two years' formal or informal leadership experience within a relevant area across Business intelligence, automation, Machine learning or similar. Strong communication skills and experience in leading transformation and change. Excellent verbal and written communication skills in Swedish and English. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. What you will be a part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Team & Role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Prediction Markets team at Robinhood is dedicated to delivering a premier trading experience and establishing Robinhood as the leader in the event contracts space. Enabling our customers to trade on the outcome of real-world events aligns directly with our mission to democratize finance for all! We collaborate closely with product managers, designers, and operations specialists to build state-of-the-art trading experiences across a wide variety of real-world events. Our team culture values technical excellence, operational rigor, and a strong sense of collective accountability for our products. As the Engineering Manager for Prediction Markets, you will lead a team of software engineers focused on building the complete user experience for key US and global events. In this leadership position, you will serve as a key partner in growing this business, which represents the fastest-growing segment in Robinhood’s history! You will oversee the delivery of scalable UIs that enable customers to trade on diverse categories such as financials, crypto, sports, and politics. Additionally, you will guide technical architecture, mentor engineers, and help define how the event contracts space evolves across the industry. This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What You’ll Do * Lead and support a team of software engineers in owning all consumer-facing features for our prediction markets product. * Be a thought leader with product managers, designers, and operations partners to design and launch trading experiences for major global events. * Define technical roadmaps, establish coding standards, and maintain operational excellence for our prediction market systems. * Mentor and develop engineers on the team, helping them progress in their careers and achieve technical excellence. What You Bring * Experience managing and leading software engineering teams that deliver high-frequency or high-volume transactional systems. * 7+ years of software engineering experience with a strong front-end focus, including proficiency in modern frameworks and languages. * Strong communication skills and experience collaborating with product management and design partners to launch user-facing products. * A bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Leadership Expectations Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: * Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. * Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. * Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What We Offer * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $230,000—$270,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $203,000—$238,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $180,000—$211,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Manager, Data Center Operations, you'll help us scale our Core Data Center and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Senior Manager of Data Center Operations. This will be a position based in Goodyear, AZ. You will: * Develop and maintain the Core Data Center and hardware infrastructure to meet the large-scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental monitoring. * Lead a growing team of data center engineers focusing on rack deployments, hardware troubleshooting and break-fix, and decommissioning. * Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving recommendations to improve automation. Guide, train and educate staff on best practices related to break/fix tasks related to the server hardware and network infrastructure. * Create, influence, and improve the development platform, infrastructure, metrics, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved. * Participate in the on-call rotation for our critical infrastructure. * Build and implement Core sites around the world including low voltage cabling, creating BOMs, vendor management. You have: * At minimum 10+ years of experience working in large-scale Data Center Infrastructure environments and 3+ years experience leading a team of 3 or more data center engineers. While supporting the operations team, you are also expected to also perform as an individual contributor. * Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning. * In-depth knowledge of data center environments, servers, and network equipment. * Proven experience executing on multiple tasks simultaneously. * You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally. You are: * Someone who is ready for action wielding a wealth of server and network hardware troubleshooting support, across multiple commercial-off-the-shelf hardware brands. * Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues. * Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s). Please note: This role will require the person to work in the Datacenter 5 days a week. For roles that are based at our data center in Goodyear, AZ: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $185,020—$228,950 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
FEQ327R368 While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered. Mission Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks. The impact you will have: * Partner with the sales team to help customers understand how Databricks can help solve their business problems * Provide technical leadership for customers to evaluate and adopt Databricks * Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications * Build and present reference architectures, how-tos, and demonstrate applications for customers * Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars * Travel to meet with customers in your territory What we look for: * 7+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges * Experience designing and architecting distributed data systems * Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R * Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator * Experience building solutions with public cloud providers such as AWS, Azure, or GCP * Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka) * Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS) * Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.) Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000—$247,500 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
FEQ227R255 MISSION The Industry Lead Solutions Architect will serve as the connective tissue between GTM leadership, field teams, partners, and customers to deepen Databricks' Financial Services positioning by sub-industry. In this role, you will develop opinionated points of view (POVs), and be the primary technical owner of domain-specific messaging and tailored assets, that establish credibility with customer technical and business leadership. You will work with Databricks account and GTM teams to position Databricks as a strategic partner in solving customers' most critical business challenges across Financial Services sub-verticals. This is a high-visibility individual contributor role that will bridge the gap between product capabilities and industry-specific business outcomes, working closely with account teams, partners, and product engineering to drive growth and technical excellence across your assigned vertical. You will split your time across customer-facing engagements, internal collaboration on content strategy and thought leadership, and partner engagement on joint GTM motions. You will report directly to the FS Tech GM leadership within the Financial Services team at Databricks. THE IMPACT YOU WILL HAVE * Define and execute the Databricks Industry strategy — work with Industry GTM leaders to lead creation and curation of high-quality, sub-industry-specific assets (POVs, demos, reference architectures, customer references, evaluation templates, implementation plans) that showcase Databrick’s value for high-priority use cases across Financial Services sub-verticals (e.g., Capital Markets, Insurance, Banking, Payments, Professional Services, Alternative Investments, FinTech, Data Providers) * Create standardized frameworks for asset quality and prioritization — define what "good" looks like for industry assets, and determine prioritization of asset creation including build-vs-partner decisions * Drive joint GTM strategy with partners — collaborate with Global System Integrators (GSIs), Regional System Integrators (RSIs), and data partners to co-build assets, align partner solutions to Databricks sub-vertical POVs, and identify the right partners for specific use cases and implementations * Embed with strategic Financial Services customers — engage directly with customer technical and business leadership, and advise on how Databricks solves their most pressing domain-specific challenges. Aggregate shared pain points across similar customers to refine messaging and asset creation strategy * Guide customers through the full use case lifecycle — from establishing credibility and setting vision, through winning evaluations with "golden" POC templates and reference architectures, to realizing value with recommended implementation partners, sample SOWs, and value realization templates * Scale Industry Adoption: You will act as the field enablement lead, training Solutions Architects (SAs) and partners on how to leverage Databricks assets to accelerate customer success globally. WHAT WE LOOK FOR * Technical Expertise: 15+ years in a customer-facing pre-sales or consulting role, with deep experience in big data technologies (Spark, Delta Lake, MLflow) and cloud platforms (AWS, Azure, or GCP) * Deep domain expertise in Financial Services — strong understanding of sub-industry dynamics across one or more of: Capital Markets, Banking & Payments, Insurance, Asset & Wealth Management, Alternative Investments, FinTech, or Financial Data Providers. Ability to engage credibly with senior business and technology leaders (e.g., Heads of Markets Technology, Chief Data Officers, Heads of Quant Research) * Proven ability to develop and execute industry-specific GTM strategies — experience building outcome-focused content, POVs, and technical assets that resonate with both business and technical personas * Cross-Functional Partnerships: Experience working with global system integrators, consulting organizations, financial services technology, or financial services data providers is a positive differentiator * Leadership & Enablement: Strong communication skills with a track record of mentoring technical teams and enabling partner ecosystems (GSIs and regional boutiques). * Excellent communication and storytelling skills — ability to craft compelling narratives that connect Databricks platform capabilities to measurable business outcomes for Financial Services customers * Education: Undergraduate degree or higher in an engineering or mathematics discipline (Computer Science, Applied Mathematics, etc.) Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $264,000—$363,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE: We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Bitstamp made history in 2011 as the world’s first regulated crypto exchange. Today, we are entering an ambitious new chapter as part of the Robinhood family. The Cloud Engineering Team is at the heart of this transformation, owning the AWS foothold that enables our global expansion and ensures the world’s longest-running exchange remains unshakeable. We are currently bridging the gap between our legacy monolith architecture and a modern, high-velocity ecosystem. This team doesn't just "run" the platform; we are the architects of its modernization, moving toward full containerization and fully automated operational responsibilities to deliver at "Robinhood speed." As a Senior Backend Engineer integrated into the Cloud Engineering team, you will be a key driver of our modernization strategy. You aren't just writing features; you are rewriting the rules of how our core platform operates. You will take ownership of the code changes necessary to decompose our monolith into a containerized, scalable environment while ensuring seamless integration with Robinhood’s global systems. This role is based in our Ljubljana office(s), with in-person attendance expected at least 3days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Applications for this role will be accepted through April 27th, 2026. Requires participation in an on-call rotation to support business needs. WHAT YOU’LL DO: * Containerize the Core: Lead the effort to containerize our monolith application, making the critical code adjustments required to modernize our deployment and scaling workflows. * Robinhood Ecosystem Integration: Manage and execute high-priority integration projects that align Bitstamp’s backend with Robinhood’s global infrastructure. * Evolve the Stack: Identify and implement backend improvements that enhance platform performance and reduce operational toil through intelligent automation (with and without AI). * End-to-End Ownership: Take full responsibility for complex projects from design to deployment, working independently with limited supervision and making meaningful decisions to improve system effectiveness. * Cross-Functional Influence: Collaborate with teams across the organization to interpret complex technical requirements and influence processes that enhance our overall engineering velocity. * Maintain Platform Integrity: Participate in the on-call rotation, applying your deep knowledge of the system to solve difficult problems and ensure 24/7 reliability. WHAT YOU BRING: * Applied Expertise: 4–5+ years of relevant experience in backend engineering, with a strong background in containerization (Docker, Kubernetes) and modernizing legacy architectures. * Technical Depth: Advanced knowledge of backend disciplines and practical experience with AWS services (ECS, EC2, Aurora, DynamoDB). * Proven Autonomy: An experienced contributor who has managed entire projects or processes, coordinating across different job areas to solve difficult, multi-faceted problems. * Operational Pragmatism: Someone who thrives on the challenge of taking a stable system and "paving the road" toward automation while balancing necessary day-to-day operational tasks. * Collaboration & Influence: Strong communication skills to guide and coach other employees, and the ability to influence stakeholders outside of your immediate department to reach technical agreements. * Project Mastery: Practical knowledge of project management and the ability to manage complex administrative and technical logistics within a fast-moving organization. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact and bonus programs * Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs * Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more. * Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. * Monthly commuter stipend to help offset in-office commuting costs Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood isn’t a place for complacency—it’s where ambitious people do the best work of their careers! We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Trade PMR team provides software services for investment advisors, acting as a custodian and offering a high-scale platform for trading, account management, and customer relationship management. The team is currently undergoing a significant transformation post-acquisition, scaling its platform to integrate deeply with core Robinhood systems and support a massive influx of larger advisors. This is a high-visibility team where your work directly shapes the future of Robinhood’s B2B and advisory FinTech offering! As a Staff Software Engineer on the Trade PMR team, you will be a technical leader responsible for evolving the Fusion platform. You will architect the backend systems that provide a holistic view of client data for advisors and build out the foundational infrastructure required to support Dual Custody and Robinhood custodied accounts. You’ll have a broad scope of impact, working on critical integration projects that bridge the gap between retail and advisory services while ensuring the platform remains performant and scalable. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO: * Lead the design and implementation of highly scalable software services for the Trade PMR platform using .NET and AWS. * Drive the technical roadmap for major initiatives, including integrating deeply with Robinhood services and building the infrastructure to support Dual Custody. * Architect backend solutions that ensure the platform can support significantly larger advisors and increased client activity. * Mentor and provide technical guidance to mid-level and junior engineers across the TradePMR organization. * Maintain and enhance the core Fusion software, ensuring high availability, safety, and performance. * Collaborate with cross-functional stakeholders to align engineering efforts with the broader company strategy for the RIA industry. WHAT YOU BRING: * 10+ years of professional software development experience, with a strong focus on backend systems. * Advanced mastery-level proficiency in designing, building, and maintaining high-throughput, low-latency distributed infrastructure and secure data pipelines using .NET * Deep expertise in domain modeling, microservices architecture, and building highly reliable APIs capable of orchestrating complex cross-functional data flows across multiple engineering domains. * Demonstrable execution in a zero-to-one product space, navigating high levels of technical ambiguity, setting foundational engineering patterns, and systematically de-risking complex technical blockers. * Experience serving as a primary technical point of contact across an entire organization, with a strong commitment to raising the engineering bar by sponsoring and mentoring senior engineers. * Exceptional communication skills with a proven capability to partner closely with Product, Security and Compliance partners to translate highly complex legal or regulatory constraints into clean, maintainable backend infrastructure. BONUS: * Experience in the RIA (Registered Investment Advisor) or Wealth Management industry. * Experience scaling B2B platforms, working on post-acquisition integrations, or building Dual Custody infrastructure. * Familiarity with GraphQL or React. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet—a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more * Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $230,000—$270,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $203,000—$238,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $180,000—$211,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM & ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood has been tapped as the brokerage and initial trustee for Trump Accounts, and is working alongside BNY and The U.S. Department of Treasury to develop and operate the program, which aims to expand market access for the next generation of Americans. In this role, you will help build a world-class, intuitive platform, leveraging Robinhood’s industry-leading financial technology to deliver a standalone web and app experience for this historic national initiative. The Government Products team focuses on building and scaling systems that support long-term investing and account management for millions of customers. This team works closely with product, data, and infrastructure partners to deliver reliable, secure, and intuitive experiences. You will help shape systems that enable customers to plan for their financial future with confidence! As a Staff Backend Engineer, you will serve as a foundational technical leader for this 0-to-1 initiative. You will be responsible for designing and building the critical backend architecture, pipelines, and complex cross-functional integrations required to interface securely with government systems. This is a high-visibility, high-impact role where you will directly shape a platform built to serve millions of future customers This role is based in our New York, NY office(s), with in-person attendance expected 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU'LL DO * Lead the technical design, architectural strategy, and implementation of a brand-new, standalone backend infrastructure optimized for security, reliability, and scale. * Design secure data pipelines and robust APIs to integrate government-backed registries, employer contribution frameworks, and institutional banking systems. * Guide engineering teams across Robinhood's broader brokerage ecosystem, fostering technical excellence, setting high bar code standards, and mentoring senior engineers. * Partner closely with Product, Security, Legal, and external stakeholders to navigate the unique protections and technical compliance protocols of a highly regulated government contract. * Own backend stability and performance tuning ahead of initial high-volume user rollouts and the general public launch. WHAT YOU BRING * 8+ years of software engineering experience with a proven track record of operating as a principal or staff-level engineer, driving multi-year technical vision, long-term architecture, and strategic direction for large-scale distributed systems. * Advanced mastery-level proficiency in designing, building, and maintaining high-throughput, low-latency distributed infrastructure and secure data pipelines using Python or Go. * Deep expertise in domain modeling, microservices architecture, and building highly reliable APIs capable of orchestrating complex cross-functional data flows across multiple engineering domains. * Demonstrable execution in a zero-to-one product space, navigating high levels of technical ambiguity, setting foundational engineering patterns, and systematically de-risking complex technical blockers. * Experience serving as a primary technical point of contact across an entire organization, with a strong commitment to raising the engineering bar by sponsoring and mentoring senior engineers. * Exceptional communication skills with a proven capability to partner closely with Product, Security, Compliance, and external institutional partners to translate highly complex legal or regulatory constraints into clean, maintainable backend infrastructure. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. Position Restriction: This position is restricted to US citizens or lawful permanent residents In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $230,000—$270,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $203,000—$238,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $180,000—$211,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Government Products team is focused on building industry-changing products in partnership with the U.S. Government that expand financial access for millions of Americans. The team launched its hallmark product, Trump Accounts, which debuted as the #3 app in the App Store and #1 in Finance. We have an exciting year ahead growing & improving this product while also expanding into new verticals where Robinhood can partner with government representatives to deliver simple, trusted, and impactful financial products at national scale. We are an ambitious, collaborative team of builders who love solving complex problems together! As a Staff Product Manager, you will lead the vision, strategy, and execution for our Government Products portfolio. You will guide a dedicated team of engineers, designers, researchers, data scientists, and marketers to build and launch large-scale new zero-to-one products. In this role, you will pair a deep understanding of customer needs with the ability to navigate complex regulatory environments. You will collaborate closely with internal teams and external government partners to take initiatives from concept to national launch. This is an exciting opportunity to shape the future of public-private financial products! This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week and regular travel to Washington DC. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU'LL DO * Lead product strategy: Establish and execute a clear product vision and strategy for Government Products, including scaling Trump Accounts and identifying new opportunities to expand Robinhood's impact through government partnerships. * Build & launch 0-1 products: Guide a team of engineers, designers, researchers, data scientists, and marketers to take large-scale, trusted consumer financial products from concept to national launch. * Drive internal and external collaboration: Work closely with key internal partners across legal, compliance, policy, operations, finance, and communications, as well as external partners, to ensure products are built with high quality and integrity. * Foster a culture of execution: Navigate ambiguity across product, regulatory, operational, and partnership workstreams, delivering delightful consumer experiences on time with an extremely high quality bar. * Iterate through data: Foster a culture of learning and continuous improvement through rapid experimentation, customer research, and data analysis. WHAT YOU BRING * 5+ years of experience building and shipping high-quality consumer fintech product experiences. * Product strategy & judgment: Strong product judgment and the ability to turn ambiguous opportunities into a clear strategy, roadmap, and execution plans. * Collaborative leadership: Excellent communication and relationship-management skills, with a track record of guiding highly cooperative teams and building alignment. * Partner & regulatory experience: Experience working with third-party partners on large-scale projects and collaborating with legal, compliance, operations, policy, or regulated-product partners. * Data-driven & mission-aligned: Experience using research, experimentation, and product analytics to guide decision-making, coupled with excitement about building products that can expand financial access at national scale. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $191,000—$225,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $168,000—$198,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $150,000—$176,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ML Platform powers hundreds of use cases and billions of inferences per day across Discovery, Safety, Economy, and Creation. We build the primitives that let teams train, evaluate, deploy, and operate models quickly and safely—so a new ML idea can reach production in weeks or less. We’re looking for a Principal Platform Engineer who treats platform as a product: someone who can turn complex ML/AI infrastructure into clear, durable APIs and easy-to-use CLIs/UIs that our internal developers love. This role blends product thinking, developer experience, backend engineering, and infrastructure at scale. Hands‑on ML experience is a plus; a track record of building internal platforms that developers love is a must. YOU WILL: * Own platform as a product and set direction end to end: Define requirements, write RFDs, and ship APIs, SDKs, CLIs, and UIs that make ML@Roblox easy to adopt. * Bootstrap and maintain core ML Platform components: Serving Layer, Model Registry, Pipeline Orchestrator, and Training/Inference control planes. * Set technical strategy and oversee development of high scale and reliable infrastructure systems, with clear SLOs for latency, availability, and cost. * Design great developer experiences with paved‑road templates, golden paths, opinionated defaults, and clear docs to reduce time‑to‑first‑production. * Instrument the platform to measure adoption, friction, reliability, and cost; use data to prioritize roadmap and validate outcomes. * Partner across organizations (ML Engineering, Data Science, Infra/SRE, Security, Finance) to optimize performance, safety, and spend, especially for GPU‑intensive training and high‑QPS inference. * Propose and implement new platform tooling to improve time to production for MLEs across the full ML lifecycle. * Stay abreast of industry trends in machine learning and infrastructure to ensure the adoption of leading‑edge technologies and practices. * Mentor junior and senior engineers, lead design reviews, and drive cross‑team architectural decisions that last. YOU HAVE: * 5+ years of professional experience and have a wealth of system design experience upon which to draw to build a scalable, reliable ML platform for all of Roblox. * Proficiency in API design and developer experience—gRPC/REST APIs, SDKs, CLIs, and simple UIs that developers love to use. * Experience with the end‑to‑end ML model lifecycle such as model serving, training, model CI/CD, and GPU resources management, and have built ML platform features that are delightful to use. * Bachelor's degree in Computer Science, Computer Engineering, Data Science, or a similar technical field. YOU ARE: * A Code Machine; you love not only to design and communicate ideas but also to actually ship product. You obsess about user feedback, and constantly drive towards getting platform features in customers hands. * Passionate about supporting ML engineers to meet and understand their needs, and translating them into clean, durable platform abstractions. * You're passionate about infrastructure‑as‑code and automating painful manual processes. You push for platform solutions that don’t leave on-call teams carrying the burden of design choices. * A clear communicator who excels at both written and verbal communication across differing levels of technical detail. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $277,170—$343,340 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE As a Web Developer, you will lead the web development process and build products from inception to deployment. We also work closely with cross-functional teams like design, product management, and internal platforms to deliver high-impact features within multidisciplinary product teams. WHAT YOU’LL DO * Create high-quality, performant products that leverage technologies like React, TypeScript, and CSS-in-JS * Own and drive features from inception and design to implementation and launch, being the web expert on your team * Build and improve tools to support Robinhood's operations and platforms, providing leverage across the company * Collaborate with design and product experts to rapidly iterate and ship financial products * Build frameworks and abstractions to materially accelerate and empower other developers WHAT YOU BRING * 2+ years of full-time professional experience with modern Web standards, technologies, and frameworks * Skilled at writing and efficiently debugging JavaScript in Node and browser environments * Obsessed with building a best-in-class developer experience * Have a track record of successfully leading projects and delivering large scope technical projects at scale * Constantly setting a high standard for code quality, advocating for best practices in testing, and improving code review processes WHAT WE OFFER * Market competitive and pay equity-focused compensation structure * 100% paid health insurance for employees with 90% coverage for dependents * Annual lifestyle wallet for personal wellness, learning and development, and more! * Lifetime maximum benefit for family forming and fertility benefits * Dedicated mental health support for employees and eligible dependents * Generous time away including company holidays, paid time off, sick time, parental leave, and more! * Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Our team is here to enable an inclusive and welcoming interview experience for all candidates. If you need additional assistance throughout the interview process related to a physical or mental condition, or if there is something our team can do to enable a more accessible experience at any time, please notify our team by completing this Applicant Accommodation Form. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. Base Pay Range: Toronto, ON $136,000—$160,000 CAD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As the Director of Premium & Wealth, you'll lead, scale, and deliver white-glove service for Coinbase's highest-value customers, including high-net-worth individuals, VIPs, and prosumers. You'll own the end-to-end Premium & Wealth operation globally, driving customer satisfaction, retention, and loyalty while building a high-performing organization of concierges, specialists, and supervisors. This role serves as the Head of our Charlotte, NC Center of Excellence and reports directly into CX leadership. What you'll do: * Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments * Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes * Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement * Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance * Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a culture of collaboration, innovation, and accountability Required Skills and Experience: * 10+ years of progressive experience in wealth management, RIAs, private banking, or premium fintech client operations, with at least 5 years in senior organizational leadership managing managers and senior ICs across multiple geographies * Prior or current FINRA licensing (e.g., Series 7/24/63/65/66) or equivalent international registrations, or demonstrated direct leadership of licensed teams in a broker-dealer or wealth management environment * Proven track record of using operational metrics (CSAT, SLAs, retention, revenue) to drive business decisions and deliver sustained team performance in a 24/7 environment * Demonstrated familiarity with regulated trading workflows (equities, options, margin, best-execution, complaints, surveillance) and how they manifest in CX interactions and escalation paths * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P77118 #LI-Onsite Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $232,050—$232,050 USD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Platforms Knowledge Management team's mission is to ensure Robinhood associates and customers have clear, current, and compliant guidance at their fingertips. We own the knowledge ecosystem — taxonomy, governance, editorial standards, and content lifecycle — and partner closely with CX Strategy, Product, Operations, Compliance, Legal, and Quality to publish SOPs and reusable messaging that are easy to find and use. As a Knowledge Management Strategy Lead, you will own the full content and readiness lifecycle across multiple, more complex assigned functions — driving knowledge strategy, leading readiness programs, and making meaningful program-level decisions with limited outside support. You lead cross-functional collaboration across all of your functions simultaneously, influence Product, Engineering, Compliance, and CX partners at all levels, and develop colleagues within the team. This is a role for someone who is equally fluent in SOPs and go/no-go frameworks, and uses AI to rethink what's possible. This role is based in our Denver, CO and Westlake, TX offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Own end-to-end content strategy and knowledge governance for assigned function(s): creation, maintenance, and continuous improvement of Help Center articles, SOPs, runbooks, playbooks, escalation paths, policy documentation, and support workflows * Lead readiness planning for product launches, policy updates, process changes, and operational initiatives — including go/no-go recommendations, risk registers, mitigation plans, and post-launch retrospectives * Lead cross-functional collaboration across all assigned functions simultaneously — influencing Product, Engineering, Operations, Customer Support, Compliance, Risk, and Training partners at all levels to drive alignment on readiness and content strategy * Establish content standards, information architecture, and governance frameworks that scale across functions and raise the bar for the team * Partner with Customer Support leadership to prepare frontline teams for launches; identify contact drivers and support risks before go-live and develop plans to minimize customer friction * Analyze metrics across assigned function(s) to identify patterns, inefficiencies, and improvement opportunities; drive post-launch reviews and lead improvement initiatives * Communicate readiness status, performance insights, and risks to stakeholders at all levels, from operational detail to executive-ready narratives * Guide, coach, and share functional expertise with colleagues within the team; influence parties inside and outside the department on knowledge management processes and practices * Use AI to tackle complex, domain-specific knowledge problems — not just speed up routine work. The bar: streamlined workflows, resolved bottlenecks, and consistently higher-quality outcomes delivered faster. WHAT YOU BRING * Experienced individual contributor with advanced knowledge of knowledge management and content strategy, and practical experience across multiple related job areas — typically 4-5+ years of relevant experience * Proven track record of independently owning multiple, more complex functions end-to-end and making meaningful program-level decisions with limited outside support * Deep knowledge management and content strategy background: governance, information architecture, content lifecycle, and knowledge base operations * Leads cross-functional collaboration and influences Product, Engineering, Compliance, and CX partners across all levels across multiple, more complex assigned functions * Executive-level communication: able to move between granular operational detail and leadership-ready narratives depending on the audience * Strong project management skills; comfortable holding multiple complex workstreams simultaneously without losing quality * Uses AI to tackle hard, domain-specific problems — not just to speed up work but to rethink what's possible * Active FINRA licenses where functionally necessary; deep subject matter expertise in assigned function(s) WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. * Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. * Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. * Employer-paid life & disability insurance, fertility benefits, and mental health benefits. * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $115,000—$135,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $101,000—$119,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $89,000—$105,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Money (Credit and Banking) team is dedicated to supporting customers navigating Robinhood’s banking, credit, and money movement products. As a Customer Experience Lead (CXL) for Money, you will act as the primary escalation point, subject matter expert, and coach for the Money/Credit team. You will partner closely with the Money Manager to drive team readiness and ensure our agents deliver an expert, high-touch service experience. This role is based in our Westlake, TX office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Handle complex banking and credit escalations, resolving sensitive customer issues with empathy and precision. * Drive team readiness and assist managers with day-to-day workflow management. * Mentor and coach agents on the desk, focusing heavily on Interpersonal Communication, Coaching, and Change Resiliency. * Serve as a deep subject matter expert on Robinhood’s credit and banking products. * Actively participate in scenario-based coaching and interpersonal skills development for the team. * Support key initiatives aimed at improving customer experience metrics such as ASAT and QA. WHAT YOU BRING * Deep subject matter expertise in banking and credit products. * Strong communication, coaching, and change resiliency skills. * Prior experience in an advanced service or lead capacity, demonstrating the ability to guide peers. * Ability to quickly defuse customer anxiety through exceptional customer service skills. * Strong critical thinking and logical problem-solving skills to isolate and resolve escalated issues. * A proactive mindset to creatively discover ways to improve productivity and quality for the Customer Experience team. WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. * Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. * Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. * Employer-paid life & disability insurance, fertility benefits, and mental health benefits. * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $34—$40 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $34—$40 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $33.15—$39 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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