Warranty Management

Berg Propulsion Production AB

Title: Product Lifecycle Engineer Location: Sweden Department: Product Support Reporting to: Technical Manager – Product Support About the role As a Product Lifecycle Engineer at Berg Propulsion, you will play a key role in safeguarding the performance, reliability and quality of our products throughout their operational life. The role sits within the Product Support Technical Team and works closely with colleagues across engineering, purchasing and quality as well as with external partners such as suppliers, shipyards and vessel owners. In this role, “product health” refers to monitoring and safeguarding how Berg Propulsion products perform in operation, ensuring that technical issues are properly investigated and that lessons learned lead to product and quality improvements. You will lead and support technical investigations related to warranty claims and product performance, ensuring that issues are properly analysed and resolved. A central part of the role is to translate findings into improvements that strengthen product quality, reduce future claims and support long-term customer satisfaction. The position requires both technical understanding and the ability to work in complex situations involving multiple stakeholders across the global organization. Key responsibilities Safeguard the technical, functional and commercial integrity of Berg Propulsion products throughout their operational life. Drive and coordinate quality events and product improvement activities related to field performance. Lead, assess and coordinate technical investigations related to warranty claims, either remotely or onsite when required, to determine root cause and support decision-making. Provide technical and commercial guidance during customer warranty claim processes. Contribute to continuous product improvement initiatives together with cross-functional teams. Issue and manage service letters when product updates or operational guidance need to be communicated to customers. Work closely with the Quality team to perform root cause analysis and implement corrective actions. Coordinate internally with Product, Product Support and Purchasing teams and externally with suppliers, shipyards and vessel owners. Your profile We are looking for a technically strong and structured professional who is comfortable analysing complex technical issues and guiding investigations across multiple stakeholders. You likely have: A university degree in engineering, or equivalent experience. At least 5 years of experience in product support within the marine industry. Experience working with product investigations, technical troubleshooting or warranty handling. Ability to lead technical investigations and coordinate work across teams. Strong communication skills and the ability to work constructively with both internal teams and external partners. You work in a structured and methodical way and are able to maintain focus on processes and established principles even under pressure. What you will contribute In this role you will contribute by: Strengthening the customer experience in terms of reliability and perceived quality of Berg Propulsion products. Turning technical investigations into concrete product improvements. Supporting a lifecycle perspective on our products and their performance in operation. Ensuring that improvement initiatives lead to measurable results. About the team The Product Support Technical Team works globally to support vessels in operation and ensure that field experience feeds back into product development and quality improvements. The team collaborates closely with engineering, purchasing and quality functions across the Berg organization. What we offer A technically challenging role in a global marine technology company. Opportunities to work closely with product development, quality and global service teams. An environment focused on operational excellence and continuous improvement. The opportunity to influence how product knowledge from the field drives future product development. For questions about the position, contact Jonas Milefors 📞 +46 31 7548121 ✉ jonas.milefors@bergpropulsion.com

Wabtec Faiveley Nordic AB

Company Description It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First. Job Description Who will you be working with? You will lead the regional Field Services organization, working closely with Resident Site Managers, Field Service Operations Managers, Warranty and Customer Services Managers, and Transit Resident Engineers. You will collaborate with Product Management, Services Sales, and OE/Service project teams to ensure strong customer delivery, effective warranty execution, and continuous product performance improvement. How will you make a difference? In this role, you will position Field Services as a key commercial and operational strength. You will deploy the Transit Field Services strategy across the region, strengthen customer intimacy and market understanding, and support project execution during warranty phases. You will optimize cost, on‑time delivery, and workforce efficiency while ensuring strong feedback from the field to Product Management to improve product performance and serviceability. What will your typical day look like? Lead and develop the regional Field Services organization. Deploy and track KPIs to drive quality, cost, and performance. Implement the Transit Field Services strategy (organization, processes, tools). Manage resource planning, budgeting, and workforce efficiency. Support OE and Service projects during warranty and retrofit phases. Strengthen customer relationships and ensure service delivery excellence. Support Services Sales with customer‑centric service solutions and offerings. Drive cost optimization and OTD improvements in Field MRO activities. Manage and develop FS leadership roles across multiple sites. Ensure effective collaboration with Resident Engineers and project teams. Provide structured product performance feedback (REX) to Product Management. Qualifications What do we want to know about you? Engineering degree or technical qualification. Strong experience in project management and complex operations. Proven leadership of multi‑site Field Service or operational teams. Solid business acumen and experience in service business development. KPI‑driven, cost‑focused, and customer‑oriented leadership mindset. Strong communication and stakeholder management skills. Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.