Recruiter Africa Market - Abidjan

Capi Money

Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. ABOUT THE TALENT TEAM The Talent team is a core growth driver at Capi. We build the teams that make our expansion across Africa possible and ensure product excellence. Operating close to the business, we support multiple African markets as well as our HQ teams in London and Paris, navigating diverse talent landscapes with a strong strategy and execution mindset. We are a results-driven, hands-on team with one clear standard: we raise the bar and hire A-players only. Speed, ownership, and candidate experience matter deeply. We continuously improve how we work through regular retros and modern, AI-driven recruitment tools. Joining the team means being part of a small, high-impact setup where expectations are high and every hire truly counts. ROLE OVERVIEW As a Recruiter for the Africa Market, you will play a key role in scaling Capi’s Business, Sales, and Operations teams. You will own end-to-end recruitment for high-impact roles in a fast-growing fintech environment, partnering closely with hiring managers to deliver against ambitious hiring targets and tight timelines. This role is built for someone who: * Lives and breathes sourcing, with a strong sales mindset and a genuine love for hunting and attracting top-tier talent * Moves fast without breaking things, balancing speed with quality * Acts as a process facilitator, not a blocker * Is deeply connected to the local and regional talent market * Operates with a ready-to-activate, high-quality talent pool You will be a core execution arm of the Africa hiring strategy and will report directly to the Regional Talent Manager. KEY RESPONSIBILITIES Talent sourcing & pipeline generation * Proactively source top-tier profiles through direct outreach, referrals, communities, and local networks. * Build and maintain strong, ready-to-activate talent pipelines, with a clear focus on quality and speed. * Act as a true talent hunter, using a sales mindset to attract, engage, and convert high-potential candidates. * Stay constantly connected to the local and regional talent market, knowing who’s open, who’s moving, and who to approach next. End-to-end recruitment execution * Own the full recruitment lifecycle, from intake and sourcing to interviews, offer, and onboarding. * Partner closely with hiring managers to understand business needs, role priorities, and success criteria. * Drive fast, structured, and candidate-friendly hiring processes without compromising on quality. * Ensure smooth coordination across interview stages and act as the main point of contact for candidates. Candidate experience & engagement * Deliver a high-quality, transparent candidate experience at every stage of the process. * Build long-term relationships with candidates, even beyond immediate hiring needs. * Follow up rigorously, manage expectations clearly, and represent Capi as a high-standard, high-performance employer. Market Intelligence & Talent Network * Actively grow and nurture a strong personal and company talent network across Africa. * Share insights on talent availability, compensation trends, and market dynamics with the Talent team. * Participate in local events, communities, and informal networks to strengthen Capi’s employer presence. Process, Performance & Continuous Improvement * Track recruitment activity and outcomes against defined hiring targets and KPIs. * Identify bottlenecks and propose pragmatic improvements to processes, tools, and ways of working. * Contribute to hiring retrospectives and continuously raise the bar on execution and results. * Leverage modern recruitment tools and AI-driven solutions to work smarter and faster. REQUIREMENTS Experience * 3 - 5 years of recruitment experience * Proven experience in a fast-paced startup, scale-up, or high-performance agency environment (agency + in-house is a strong plus). * Demonstrated ability to hire at volume without compromising on quality. * Hands-on experience recruiting in African markets, with strong local exposure. Skills & Competencies * Fluent in English and French * Exceptional sourcing skills with a true hunter mindset and a sales-oriented approach to talent attraction. * Strong, active personal talent network across one or multiple African markets. * Deep understanding of local talent dynamics, compensation expectations, and candidate motivations. * Comfortable sourcing both active and passive candidates. * Strong communication and interpersonal skills; ability to influence, pitch, and close candidates. * Highly organized, results-driven, and comfortable working autonomously in a fast-moving environment. * Ability to move fast while keeping processes structured and candidates well-informed. * Solid stakeholder management skills with hiring managers and cross-functional teams. * Comfortable using modern recruitment tools, ATSs, and data to track and improve performance. * High standards and a strong sense of ownership and accountability. * Pragmatic, solutions-oriented, and comfortable with ambiguity. * Naturally curious, always learning, and open to feedback and retrospectives. * A clear “raise-the-bar” mindset: quality matters, shortcuts don’t. Additional Attributes * Exposure to technical recruitment, even if not your core specialty. * Experience leveraging AI tools to improve sourcing, screening, or process efficiency. ADDITIONAL INFORMATION * This is a full-time position with competitive salary, share options, and benefits * Start date: as soon as possible - we are aware people will have notice periods, and can adjust as needed Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50

Moniepoint

Who we are Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.  What we do At Moniepoint we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses. About the role Location: Ekiti What you’ll get to do * Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services. * Cross selling of bank products and services. * Actively seeking out new sales opportunities through cold calling, networking and social media * Create marketing strategies to achieve sales targets. * Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead * Manages and maintains current business relationships * Conducting market research to identify selling possibilities and evaluate customer needs * Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs * Implement best practices to meet customers’ needs and requirements. * Prepare and deliver appropriate presentations on products and services * Collaborate with team members to achieve better results * Gather feedback from customers or prospects and share with internal teams * Understand customer financial needs and objectives. * Recommend appropriate financial product or service to the customer. To succeed in this role, we think you should have * Minimum 4-5 years in-depth sales experience, preferably in the banking sector. * Strong understanding of the local financial services industry * Strong business acumen and analytical thought process. * Ability to execute goals independently with little or no supervision. * Excellent communication skills. * Tertiary education from a recognised institution. * Location- Ekiti, Nigeria. What we can offer you * Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. * Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter * An interview with the Hiring Manager.. * An interview with a member of our Executive team.  Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Moniepoint

Who We Are Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. What We Do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses. Curious about what makes Moniepoint an incredible place to work?  Check out posts on how we cultivate a culture of innovation, teamwork, and growth. About the Role The Head of POS Hardware & Repair is a strategic technical leadership role focused on ensuring the quality, reliability, and serviceability of all Point of Sale (POS) hardware devices used by the company. This individual acts as the primary technical liaison with POS manufacturers, driving design and component selection to meet rigorous company standards and optimize for easy, cost-effective repair in the Nigerian market. This role directly manages and oversees all POS device repair operations. KEY RESPONSIBILITIES 1. POS HARDWARE QUALITY ASSURANCE & DESIGN STRATEGY * Manufacturer Liaison: Serve as the main technical point of contact with all POS hardware manufacturers. * Design Adherence & Vetting: Rigorously review and audit manufacturer design specifications and component lists to ensure strict adherence to the company's recommended designs, quality standards, and use of robust, reliable components. * Design for Serviceability (DFS): Proactively recommend specific design updates, modifications, and material changes to manufacturers that simplify repair processes, reduce component costs, and improve the Mean Time to Repair (MTTR). * Component Reliability: Evaluate and approve critical hardware components (e.g., batteries, screens, printers) based on reliability data, failure rates, and long-term supply stability. * Failure Analysis: Partner with Engineering/Data teams to conduct root cause analysis (RCA) on recurring hardware failures and translate these findings into concrete, mandatory design improvements for manufacturers. 2. LOCAL MARKET ADAPTATION & RELEVANCE (NIGERIA FOCUS) * Market Insight: Maintain deep, continuous awareness of the operational reality, environmental conditions, and logistical challenges specific to the Nigerian market. * Design Recommendation: Translate local environmental and usage data (e.g., power fluctuations, dust, handling) into practical design requirements (e.g., ruggedization, better component protection) for manufacturers. * Spare Part Management: Define and validate the list of required spare parts that must be provided by the manufacturer, ensuring they are the most critical and highest-failure-rate components suitable for the local repair environment. 3. POS REPAIR OPERATIONS OVERSIGHT * Repair Strategy: Define the strategy and operational model for all POS device repair operations, including internal repair centers and outsourced service providers. * Performance Management: Manage and monitor the performance of the repair function against key metrics, focusing intensely on reducing Mean Time to Repair (MTTR) and improving the First-Time Fix Rate. * Process Standardization: Develop and enforce standardized repair procedures, diagnostics, and quality control (QC) protocols to ensure consistent, high-quality repair outputs across all channels. * Tooling & Training: Approve and oversee the technical training and certification of all repair technicians and ensure they have the necessary diagnostic equipment and tools. * Repair Data Reporting: Establish a robust reporting structure for tracking component failure rates, repair costs, and inventory of parts used in repair to inform future design changes. QUALIFICATIONS AND EXPERIENCE * Education: Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechatronics, or a closely related technical field. * Experience: Minimum of 8+ years of experience in hardware engineering, quality control, technical operations, or product service management, with at least 3 years in a leadership role. * Technical Expertise: Deep, hands-on knowledge of embedded systems, circuit board components, electronic repair methodologies, and diagnostic tools, particularly within the POS, terminal, or embedded payment device space. * Manufacturer Management: Proven track record of successfully managing technical relationships with international hardware manufacturers, including design review and quality auditing processes. * Operational Acumen: Experience managing complex repair/service operations, with a strong focus on KPIs like MTTR, Cost-of-Repair, and Failure Rate analysis. * Market Knowledge (Highly Preferred): Direct experience with hardware deployment and service operations in the Nigerian or similar emerging markets, understanding the unique environmental and logistical constraints. * Soft Skills: Exceptional negotiation, technical communication, and analytical skills. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. * Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter * An interview with the hiring team. * An interview with a member of our executive team.  Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.