Account Manager, Health

DEPT

Digital Account Manager Amsterdam/Rotterdam, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.   JOB PURPOSE This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway. As a Digital Account Manager within DEPT® you obtain and maintain the relationship with our clients. You can build solid and strong relationships, as you are an effective communicator. A person that is able to orchestrate, navigate and lead the challenges and opportunities of our clients. Someone who is curious, who listens to learn and dares to ask. A real conversation starter and team player with a strong sense of responsibility in shaping commercial healthy and delivery ready proposals, to solve the challenges of our clients, today.  You will act as the client internally at DEPT® - direct DEPT® into most interesting opportunity areas → challenge the team and maintain focus on the client’s problems, making sure standard is met, that delivery is met. Take ownership of the challenges and the business problems the CMO has - in their IO, need to know them. You will have a full understanding of DEPT®’s offering - knowing how our capabilities solve client problems in other domains and have the ability to coach (mentorship). Have a business first and revenue driver approach, with the client’s benefit as a priority.  WHAT YOU’LL DO: * Have a full understanding of our clients’ needs and business objectives. Prioritize and manage clients’ expectations across all digital projects * Drive and deliver flawless client service by maintaining exceptional relationships with key decision makers * Responsible for effective and efficient (internal) communication to deliver quality and client happiness. Serve as the link of communication between key clients and internal team(s) * Research and pursue opportunities for client growth * Resolve issues and problems that might occur, by being open, transparent and proactive to maintain trust * Prepare regular reports of progress and forecasts to internal and external stakeholders * Orchestrate the organisation around the clients to navigate and lead the challenges and opportunities WHAT YOU BRING: * Have previous digital agency experience and a proven track record in a similar commercial client facing role.  * Have a solid understanding of the overall dynamics of the digital industry and digital product delivery process; * Understands how strategy, design, technology and data are essential to deliver impactful and valuable digital products / experiences.  * Have a strong communication, listening and interpersonal skills in building relationships with professionals of all organizational levels; * Understands the commercial dynamics of a digital agency.  * Are someone who is able to “connect-the-dots” across channels and touchpoints internally as externally; * Have a strong work ethic and the willingness to get the job done while maintaining a supportive, empowering and positive attitude; * Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices; WE OFFER * A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.  * 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days. * DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs. * Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office. * Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.  * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! * You can discover even more employee benefits here. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to some of the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities, Reddit is one of the internet’s largest sources of information. We’re looking for an Account Manager to join our Mid-Market team focused on Southern Europe. In this role, you will be a critical success driver for new Mid-Market clients on Reddit. You will help advertisers activate successfully on the platform, build clear test-and-learn plans, optimize performance, and create the conditions for long-term growth. French fluency is required, and Spanish is a strong plus. THE OPPORTUNITY As an Account Manager, Southern Europe, you will partner with new advertisers during their most important early stage on Reddit. Your mission is to onboard accounts quickly and thoughtfully, establish a clear roadmap for success, and help clients achieve their core goals within their first six months on the platform. You will play a key role in proving Reddit’s value, identifying early scaling opportunities, and setting clients up for a smooth transition into longer-term growth. This role is based out of Amsterdam. RESPONSIBILITIES * Lead new client onboarding and activation, including support with Business Manager setup and initial campaign creation * Build strategic test-and-learn roadmaps that help advertisers launch effectively and improve performance over time * Monitor and analyze campaign performance, translating data into clear recommendations and actionable client stories * Identify upsell and scaling opportunities by demonstrating ROI and helping clients expand investment in Reddit * Partner cross-functionally with internal teams to troubleshoot issues, improve setup, and support client success * Ensure clients meet success criteria and are well-positioned for growth before transitioning to the next stage of account ownership * Educate advertisers on Reddit’s organic and paid offerings, including Reddit Pro and platform best practices * Manage a high volume of clients with strong organization, prioritization, and attention to detail WHAT YOU’LL BRING * 3+ years of experience in account management, client success, media planning, or strategy within digital advertising, social media, or performance marketing * Strong analytical skills and comfort using data to generate insights, optimization recommendations, and proof of ROI * Experience explaining campaign performance and complex data in simple, compelling language * Understanding of test-and-learn approaches, measurement methodologies, and structured client learning agendas * Solid understanding of the customer marketing funnel and wider digital marketing ecosystem * Knowledge of digital measurement, tracking fundamentals, and mobile measurement partners * A proactive, organized, and methodical approach to managing multiple priorities * Strong relationship-building skills and confidence working directly with external partners * Passion for social media, client success, insights, and partnerships PREFERRED QUALIFICATIONS * Experience supporting advertisers in the Southern Europe market * French fluency required * Spanish and/or Italian language skills are a strong plus * Experience working with both performance and brand advertisers * Familiarity with platform onboarding, paid social optimization, and consultative client communication BENEFITS * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Private Pension plan with Employer-matching * 100% employer-sponsored group medical plan   * Income Replacement Programs * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave       In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

DEPT

Senior Digital Account Manager Amsterdam/Rotterdam, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway. As a Senior Digital Account Manager within DEPT® you obtain and maintain the relationship with our clients. You can build solid and strong relationships, as you are an effective communicator. A person that is able to orchestrate, navigate and lead the challenges and opportunities of our clients. Someone who is curious, who listens to learn and dares to ask. A real conversation starter and team player with a strong sense of responsibility in shaping commercial healthy and delivery ready proposals, to solve the challenges of our clients, today.  You will act as the client internally at DEPT® - direct DEPT® into most interesting opportunity areas → challenge the team and maintain focus on the client’s problems, making sure standard is met, that delivery is met. Take ownership of the challenges and the business problems the CMO has - in their IO, need to know them. You will have a full understanding of DEPT®’s offering - knowing how our capabilities solve client problems in other domains and have the ability to coach (mentorship). Have a business first and revenue driver approach, with the client’s benefit as a priority.  WHAT YOU’LL DO: * Have a full understanding of our clients’ needs and business objectives. Prioritize and manage clients’ expectations across all digital projects * Drive and deliver flawless client service by maintaining exceptional relationships with key decision makers * Responsible for effective and efficient (internal) communication to deliver quality and client happiness. Serve as the link of communication between key clients and internal team(s) * Research and pursue opportunities for client growth * Resolve issues and problems that might occur, by being open, transparent and proactive to maintain trust * Prepare regular reports of progress and forecasts to internal and external stakeholders * Orchestrate the organisation around the clients to navigate and lead the challenges and opportunities WHAT YOU BRING: * You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher. Experience in working with global clients is a big plus * You have experience in managing and facilitating international and cross functional internal teams on your clients * You’re driven by insights and analyses and build your strategies comprehensively and logically on them * Have a solid understanding of the overall dynamics of the digital industry and digital product delivery process; * Understands how strategy, design, technology and data are essential to deliver impactful and valuable digital products / experiences.  * Have a strong communication, listening and interpersonal skills in building relationships with professionals of all organizational levels; * Understands the commercial dynamics of a digital agency.  * Are someone who is able to “connect-the-dots” across channels and touchpoints internally as externally; * Have a strong work ethic and the willingness to get the job done while maintaining a supportive, empowering and positive attitude; * Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices; * Have solid written and verbal communication skills in Dutch and English. WE OFFER * A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.  * 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days. * DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs. * Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office. * Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.  * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! * You can discover even more employee benefits here. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.