Customer Success Engineer (Kotlin Multiplatform)

JetBrains

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments. Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use. In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path.  RESPONSIBILITIES * Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production) * Proactively engage with organizations across different phases of their Kotlin adoption journey * Develop and recommend high-level adoption strategies tailored to each organization’s context * Identify and document blockers that hinder progress and propose ways to address them * Establish and manage feedback loops with development teams to ensure continuous alignment and improvement WE WILL BE HAPPY TO HAVE YOU ON OUR TEAM IF YOU HAVE: Technical expertise * Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem * Proven experience migrating Java backend codebases to Kotlin * Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor) * Solid understanding of build tools and project structuring, including Maven and Gradle Communication and customer engagement * Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting * Strong English communication skills, both written and spoken * Ability to lead workshops, demos, talks, meetups, and other public-facing activities * Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams * Ability to effectively communicate with engineers, tech leads, and business stakeholders System design and architecture * Ability to design and guide Kotlin adoption strategies for backend applications * Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices) Why join JetBrains?  * Strong base salary. We offer competitive pay that reflects your skills and experience. * Flexible work location. Enjoy the freedom to work from home or from the office. * Remote work. Spend up to 30 days per year working remotely from abroad. * Extra time off. More days to relax, recharge, and do the things you love. * Medical insurance allowance. Enjoy peace of mind for you and your family * Learning and development opportunities. Access to conferences, courses, and language classes. * Relocation support. We help make your move as smooth and stress-free as possible.  * Language classes. Pick up the local language or sharpen your English skills. * Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. * Mental health support. To help you feel your best, we provide easy access to professional mental health services. * Sports benefit. Enjoy an on-site gym or sports club stipend. * Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-REMOTE #LI-JP1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

JetBrains

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments. Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use. In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path.  RESPONSIBILITIES * Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production) * Proactively engage with organizations across different phases of their Kotlin adoption journey * Develop and recommend high-level adoption strategies tailored to each organization’s context * Identify and document blockers that hinder progress and propose ways to address them * Establish and manage feedback loops with development teams to ensure continuous alignment and improvement WE WILL BE HAPPY TO HAVE YOU ON OUR TEAM IF YOU HAVE: Technical expertise * Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem * Proven experience migrating Java backend codebases to Kotlin * Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor) * Solid understanding of build tools and project structuring, including Maven and Gradle Communication and customer engagement * Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting * Strong English communication skills, both written and spoken * Ability to lead workshops, demos, talks, meetups, and other public-facing activities * Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams * Ability to effectively communicate with engineers, tech leads, and business stakeholders System design and architecture * Ability to design and guide Kotlin adoption strategies for backend applications * Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices) Why join JetBrains?  * Strong base salary. We offer competitive pay that reflects your skills and experience. * Flexible work location. Enjoy the freedom to work from home or from the office. * Remote work. Spend up to 30 days per year working remotely from abroad. * Extra time off. More days to relax, recharge, and do the things you love. * Medical insurance allowance. Enjoy peace of mind for you and your family * Learning and development opportunities. Access to conferences, courses, and language classes. * Relocation support. We help make your move as smooth and stress-free as possible.  * Language classes. Pick up the local language or sharpen your English skills. * Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. * Mental health support. To help you feel your best, we provide easy access to professional mental health services. * Sports benefit. Enjoy an on-site gym or sports club stipend. * Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-REMOTE #LI-JP1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Infrastructure Engineering team’s mission is to provide cloud native infrastructure, automation and tools that enable teams across Toast to deliver products in a safe, secure and agile manner, with minimal operational dependencies. As a Senior Infrastructure Engineer, you will be responsible for platform architecture and providing the automation and implementation for landing zones as well as network and security infrastructure for new AWS regions.  A day in the life (Responsibilities)  * Work within a Scrum team to create, document and support various infrastructure as code modules. * Create, document and support various tools and services used in order to support continuous integration, continuous delivery and continuous deployment of highly available infrastructure in various environments. * Use your familiarity with DevOps methodologies and practices to foster a culture of quality while facilitating developer velocity. * Create tools to help our developers move their infrastructure from a monolithic repo to individual service repos for use with our IDP. * You believe internal tools deserve unit tests. * Lead by example with code standards and design; help implement these across the scrum team’s products. * Mentor and support developers within the organisation on using and extending of IaC tooling and support systems using DevOps methodologies. What you'll need to thrive (Requirements) * Minimum 6+ years of experience in a DevOps/Infrastructure/Platform engineering role * Hands on experience with object orientated programming is a MUST for this role (Java or Kotlin ideally) * You must have hands on experience with writing Terraform Providers  * Expertise with at least one public cloud computing offering such as AWS, GCP or Azure infrastructure SDKs * Expertise with Infrastructure-as-Code framework internals & SDKs (Terraform providers, Ansible modules & plugins, etc) * Solid experience in Go, Python, Java or Kotlin with a strong understanding of testing, quality and best practices. * Experience maintaining large-scale infrastructure, including both production and nonproduction workloads. * Experience with the continuous integration, deployment, and delivery of Cloud Infrastructure at scale for technology teams of hundreds of developers. * A desire to build a diverse team that wins together and prioritises customer success. * Experience leading the build and scale of critical platform features. What will help you stand out (Nonessential Skills/Nice to Haves) * Exposure/experience using AI tools such as Claude AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.   Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-HYBRID #BI-Hybrid How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.