
DEPT · Amsterdam
Hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketi...
Hybrid
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of
technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce,
CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa,
Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
This role is part of our Experience & Engineering team. We combine our skills in developing future-ready technical solutions with
our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting
relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.
We are seeking a highly motivated AEM Tech Lead to serve as the architectural backbone of our Adobe Experience Manager practice.
In this role, you will bridge the gap between high-level business ambitions and technical execution, ensuring our projects are
delivered with scalp-level precision and scalability.
As a Tech Lead, you aren't just a developer; you are a visionary who maintains a "helicopter view" of the entire ecosystem. You
will anticipate integration challenges, challenge the status quo with the latest Adobe innovations, and serve as a mentor who
elevates the technical craft of every engineer on your team.
environments.
with our clients' long-term growth.
and legacy systems.
excellence.
practices in AEM solution design.
marketing automation platforms.
React or Angular for headless CMS implementations.
13 weeks a year.
lunches at the office.
and The Webby Awards.
and across all industries. And we celebrate all of our successes together!
training, development and certifications.
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of
technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just
is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better
together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for
each other, and for the world we are helping to build.
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to
recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups
tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving
everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the
recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
YOUR MISSION Position: Full-time | 40 hours per week Location: Amsterdam, Netherlands | Hybrid (2–3 days per week in the office) Salary Range: between 80.000,- and 100.000,- annually Help protect millions of customers worldwide from fraud, scams and mobile malware before they become victims. Are you an experienced operational leader who knows how to bring structure, alignment, and execution to technical teams in a fast-growing scale-up? If so, this could be the opportunity for you. About the Job As Lead Operational Manager at ThreatFabric, you can take ownership and bring structure, focus, and smooth execution to our fast-growing cybersecurity scale-up. You are responsible for keeping our operations strong, mainly across DevOps and Customer Support. You make sure work is well planned, priorities are clear, and teams can deliver consistently. The Operational Manager bridges the gap between software development and IT infrastructure. They lead cross-functional teams to automate workflows, ensure continuous integration and continuous delivery (CI/CD), and maintain production reliability. In this role, you translate plans into execution and make sure dependencies between teams are managed properly. You keep visibility on progress, risks, and capacity, and help remove blockers when needed. You work closely with engineering, product, and other teams to make sure priorities are aligned and delivery stays on track. Next to the core role, you will temporarily support a small and clearly defined set of responsibilities from the Head of Product during a maternity leave. This is limited in scope and will be discussed further in the process. Responsibilities Your key responsibilities will include: * Manage the operational teams, including DevOps and Customer Support * Translating strategic objectives into clear plans and priorities * Managing planning, capacity, and delivery flow * Making sure priorities match customer and business needs * Working closely with Product, Engineering, Research, Commercial, and management * Supporting customer-related initiatives and turning feedback into actions * Helping with hiring, onboarding, and team development when needed * Improving and scaling operational processes across the organisation Temporary additional scope (Head of Product) * Take over a set of operational responsibilities during maternity leave regarding: * Coordinating internal support for customer implementations * Coordinating internal organization projects (for e.g. product / DevOps / Data science). What We Offer * A 12-month employment contract with the intention to extend. Subject to mutual satisfaction, this may lead to a permanent position * A competitive salary, between 80,000 – 100,000 € per year annually including holiday allowance. * 25 holidays per year * A pension scheme * 8% holiday allowance (included in annual salary * A stimulating and supportive work environment that encourages growth and development * The opportunity to make a meaningful impact in a rapidly growing tech company * Flexible remote / hybrid work-from-home options to promote work-life balance * Flexible working hours * A Personal Growth and Development Budget * Active ThreatFabric events and FitFabric bootcamps * Active knowledge-sharing huddles YOUR PROFILE Skills & Competencies Technical skills * Experience in Operations Management, DevOps Operations, or similar roles * Experience with planning, capacity management, and delivery coordination * Degree in Business, Technology, Computer Science, Engineering, or similar is a plus but not required * Experience in tech companies like cybersecurity, fintech, or SaaS * Good understanding of Agile and software delivery processes * Experience with project management tools * Fluent in English, written and spoken Analytical skills * Able to understand complex situations and find practical solutions * Strong problem-solving skills and structured thinking * Able to identify risks, dependencies, and bottlenecks early Organizational skills * Strong planning and prioritisation skills * Able to handle multiple topics at the same time * Comfortable switching between strategy and execution * Brings structure in fast-changing environments Collaboration and communication skills * Works well with cross-functional teams * Strong stakeholder management skills * Communicates clearly about priorities, progress, and risks * Aligns technical and non-technical teams Customer focus * Understands customer needs and priorities * Keeps customer impact in mind when making decision * Helps turn feedback into improvements Information Security, Business Continuity & Privacy * Has a positive and active attitude towards information security, business continuity, and privacy * Engages in awareness sessions and stays up to date on relevant information (e.g., Teams and Confluence) * Actively reports security incidents to the Risk Officer or supports in solving security incidents when expertise is required * Acts as a role model and adheres to all applicable policies regarding information security, privacy, and business continuity WHY US? About ThreatFabric At ThreatFabric, we're not just shaping the future of cybersecurity - we're defining it. With our headquartered in the vibrant city of Amsterdam, ThreatFabric stands at the forefront of combating online fraud, mobile malware, and threat intelligence. Costly online scams, fraud and malware attacks are rampant. Victims’ life savings are stolen, but so are their confidence and trust. On top of this, financials' brand and reputation are damaged. Many lack online visibility to trigger prompt reaction, and the industry faces regulatory reimbursement pressure. This is why ThreatFabric provides web and mobile security: scam, fraud and malware detection and prevention, and threat intelligence to be proactive. We help the biggest financial brands protect their customers and their reputation in a world where attacks escalate, and trust erodes. Join Our Dynamic Team Ready to dive into the heart of innovation? Our team is a melting pot of talent, passion, and expertise from all corners of the globe. Behind ThreatFabric's success lies a diverse ensemble of technical experts, data scientists, and thought leaders united by a passion for innovation. With a global perspective and a collaborative spirit, our team leverages innovative technology and thousands of data points to deliver security solutions. As a scale-up, we embrace a scale-up mentality where flexibility, adaptability, and a dynamic approach are essential. Our Core Values At ThreatFabric, our culture is defined by three guiding principles: * One Team: Collaboration fuels our success as we work together to tackle complex challenges. * Continuous Excellence: We're committed to pushing boundaries and exceeding expectations in everything we do. * Customers at the Heart: Our customers are not just clients - they're partners. Their success is our priority. Interested? Are you as excited about this opportunity as we are? We can't wait to hear from you! Apply through this Personio link, and let's make innovation happen together! We aim to fill this vacancy in Q3 2026. What's next? So, you've hit send - what happens now? First, we'll do a screening to ensure we're a good match. If all goes well, you'll be invited for an initial chat with us. Then, there's a second interview, and we may include an assessment to better understand your skills. Ready to take the plunge? Please note: Pre-employment screening is part of our selection process. We do not accept unsolicited resumes from recruiters or employment agencies.
Job Purpose As our Lead Insights & CRO you will sit at the intersection of data analytics, user experience and business strategy. You’re not running an existing playbook, but you craft and continuously optimize the engine itself; upgrade the experimentation program, the analytics tooling, our reporting layer, and last but not least the team's capabilities. You understand the full funnel and your goal is to maximize our CLV through insights and optimizations. Core tasks and responsibilities * Lead a team of 3-4 specialists with high visibility and commercial impact, fostering a collaborative culture and actively developing the technical and professional growth of your analysts * Partner with commercial and product teams democratizing data and pro-actively support them in further optimization to attract, convert, retain and maximize the value of existing customers. * Serve as the point of contact for the delivery of analytics and insights. Develop and maintain measurement plans, dashboards, and reports. * Analyze the full user journey to identify friction points and define hands-on improvements that drive measurable conversion and margin uplift. * Together with the UX team you amplify your findings with qualitative research to understand the "why" behind the "what" * Create detailed analysis of customer behavior with recommendations for optimization. * Own the experimentation process end-to-end. From ideation, to hypothesis, prioritization, execution, evaluation and iteration / implementation. * Build and manage a best in class experimentation stack, onboarding of new tools, help the team, our experimentation program and web analytics to evolve and become more mature; onboarding frameworks, maturity roadmaps, documentation standards and build a test-library. * Translate technical and statistical work; experiment results, behavioral analyses, correlation studies into recommendations different audiences can act on, from raw stats to executive-ready summaries. Create a structured path from descriptive to prescriptive. What you bring to the table * Minimum 8 years of relevant experience in a highly competitive ecommerce environment * Proven experience leading and developing a team in an empathetic, growth-oriented way * Strong commercial fluency; you can build relationships with stakeholders and deliver narratives that drive decisions and action * Helping us to build and run a high-velocity experimentation program, while using the right statistical methodologies * Experience evaluating, selecting, or migrating analytics and experimentation platforms. Comfortable with ambiguity around tooling and infrastructure decisions * Deep understanding of UX principles, conversion optimization, and onsite personalization * Strong technical fluency in data analysis, visualization, and experimentation tooling: GA4, GTM, BigQuery,SQL, Optimizely and UMM’s * Genuine interest in data science and a growth mindset toward prescriptive / predictive analytics, you don't need to arrive with ML expertise, but you should be excited to build toward it, utilizing ML to improve our funnel and CLV * Strong written communication skills, including the ability to produce polished, stakeholder-ready documentation. What you can expect from us 🕒 Enjoy the flexibility and life balance of hybrid work where each team aligns on their minimum number of days in office to foster collaboration and meet the team's needs. 🏖️ Possibility to work up to 90 days from abroad (depending on your job function) ✈️ 31,5 days of paid leave, so plenty of time to enjoy your travels! 👥 Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company. 🌍 A diverse and multicultural working environment. Our global team has over 50 different nationalities and we embrace everyone’s authenticity. 🤝 A company-sponsored volunteer day, dedicated to giving back to our community and making a positive impact together 🎓We have proven to grow people internally and we offer many internal development courses to keep on learning and growing. 🧠 Well-being support with free, confidential access to OpenUp’s psychologists, self-help tools, and masterclasses. 🎁Amazing benefits, such as covered commuting costs, ClassPass subscription/membership and a lease bike plan. 📍Discover our Bijlmer Arena office in Amsterdam, surrounded by the city's second-largest shopping area, a vibrant cultural scene, diverse lunch options, and just one easy connection away from Amsterdam Central Station. Office amenities include car parking, secure bike storage, a pool table and more. 🍎🍺Free fruit, healthy snacks, team drinks and company events. About Travix Travix is one of the leading global online travel agencies managing an extensive portfolio of travel focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling. Make your career at Travix If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you! An individual’s placement within this range is determined by a variety of objective factors, including specialized certifications, years of relevant hands-on experience and performance during the practical assessment phase of our interview process. The upper end of the range is reserved for candidates who bring exceptional, niche expertise or to allow for salary progression as you grow in the position. Amsterdam Pay Range €69.000—€108.500 EUR
YOUR MISSION We're looking for a hands-on Development Team Lead to drive delivery, technical execution, and team performance within one of our squads. You'll play a key role in enhancing and innovating our core products, while ensuring predictable delivery and high engineering standards. You will collaborate closely with Chapter Leads, Technical Business Analysts, and Project Managers, work on complex features, and guide your team in a hands-on, agile environment. YOUR PROFILE You will: * Own delivery within the squad, ensuring committed work is completed within the sprint * Break down epics into clear technical tasks and guide the team through execution * Validate technical feasibility and ensure work is ready before development starts * Collaborate with Project Managers on planning, scope, and timelines, while protecting team capacity * Ensure high-quality delivery, including development, testing, and release readiness * Align implementation with chapter standards and technical guideline * Identifyrisks, blockers, and dependencies early and drive resolution * Take ownership of the technical direction within the squad * Mentor engineers through code reviews, design discussions, and day-to-day guidance * Drive team performance, engagement, and continuous improvement About you: * Ideally 5+ years of commercial software development experience and strong understanding of SOLID design principles. * Experience in C# * Experience with Entity Framework, .NET Core 2+ and/or .NET Framework 4.7+ * Experience with Azure cloud platform (apps, databases, services, etc.)\Experience with a service bus/queuing framework (ASB, RabbitMQ, MassTransit, Kafka, etc.) * Experience in a team lead role is a strong plus * Experience in front-end technologies is a strong plus We are looking for someone who combines strong technical expertise with leadership capabilities. You have experience working on complex systems and are comfortable taking ownership of delivery within a team. You communicate clearly, collaborate effectively with different stakeholders, and maintain a structured approach to building scalable solutions. You take responsibility for both the quality of the work and the performance of the team, and you actively contribute to improving how the team operates.