
Da Vinci · Amsterdam
About the Role As a Microsoft System Administrator & Cybersecurity Engineer, you will be part of our IT Operations team, working closely with Helpdesk and Linux...
About the Role
As a Microsoft System Administrator & Cybersecurity Engineer, you will be part of our IT Operations team, working closely with
Helpdesk and Linux Admins, Network Engineers, and the wider Cybersecurity function, as well as the rest of the business teams.
You'll work on optimising and securing our user infrastructure with the flexibility to be creative in your solution designs.
This hybrid role is ideal for someone with a strong Microsoft systems background who is passionate about cybersecurity or a
security-minded engineer looking to deepen their Microsoft expertise. You'll have the opportunity to shape how we protect our
environment from the ground up, not just react to threats.
Da Vinci offers an exciting and dynamic work environment, where employees are given the freedom to come up with great ideas and
the space to push these to completion. This is a unique opportunity to be part of a successful and fast-growing company.
Responsibilities
continuity, high availability, and scalability
and Autopilot
arise and implementing permanent fixes when problems do occur
Benchmarks, NIST, ISO 27001)
management (PAM), and zero-trust principles
and Defender for Identity
Requirements
Must-Have
Active Directory
Autopilot
or CTF participation
Nice-to-Have
support
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role The Head of Credit Risk is a pivotal global leadership position within Adyen’s Operations function. This is not a new department, but rather an evolving and growing pillar of our business. As Adyen continues to aggressively build out and scale its suite of financial products, our risk management strategies must grow alongside them. While our Second Line defines the boundaries and Product builds the tools, the Credit Risk department owns the execution. The department’s focus is centered around managing our counterparty risk across both our acquiring business (chargeback risk) and our issuing/financial products (such as capital lending). In this role, you will be responsible for the day-to-day management of these exposures. As the chair of the Merchant Risk Committee (MRC) and a member of the Risk Committee (RC), you will serve as the operational voice that bridges the gap between commercial ambition and financial prudence, ensuring we safely scale our next generation of financial services. What you’ll do * Global Leadership: Lead and scale a high-performing global team across Amsterdam, Singapore and Chicago. You will ensure consistency in decision-making while accounting for regional market differences. * Operational Risk Ownership: Oversee the daily monitoring and manual review of high-exposure merchants within the MPL (Merchant Potential Liability) and Credit Risk (Adyen Capital/Charge Cards) frameworks. * High-Stakes Decisioning: Act as the final operational escalation point for "edge case" approvals. You will ensure your teams are prepared and ready to present formal proposals for high-risk merchant decisions to the Merchant Risk Committee (MRC). * Strategic Influence: While Product owns the models and Second Line owns the appetite, you are the primary feedback loop. You will use operational data to influence and propose changes to Credit Models, Risk Policies, and Risk Appetite. * Collections Strategy: Direct the global Collections function, ensuring that when risks materialize, recovery efforts are swift, professional, and effective. * Stakeholder Navigation: Maintain a tight partnership with Product to ensure risk tools are fit-for-purpose and with Second Line Risk to ensure operational alignment with corporate governance. Who you are * Credit Risk Leader: 8+ years of experience in a credit risk leadership role within Fintech, high-volume payments, or banking. * Financial Product Expertise: You possess a deep, practical understanding of credit risk management specifically tailored to financial products; direct experience with products like capital lending, commercial loans, and charge cards is highly preferred. * Domain Knowledge: A strong grasp of the merchant lifecycle, bankruptcy risk, and the unique mechanics of lending and underwriting * Global Perspective: Experience managing global, multi-region teams is preferred but not essential. * Excellent Communicator: The ability to translate complex credit risks into clear, concise, and actionable proposals for executive committees. * Proactive Problem Solver: You don't just follow a policy—you identify Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Additional Information This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. TEAM LEAD CREDIT RISK EMEA (BASED IN AMSTERDAM) As the Credit Risk Team Lead for EMEA, you will lead an Amsterdam-based team of high-performing risk professionals. You will primarily manage merchant acquiring and chargeback risk across a diverse portfolio of global enterprise brands. Your core mission is protecting Adyen from portfolio losses due to chargeback exposure, merchant insolvency, and systemic operational fraud. In this role, you will coach and guide the team, ensure the delivery of high-quality risk assessments, and collaborate closely with our regional risk hubs in Chicago and Singapore. You will partner with Commercial, Product, and Legal colleagues to balance business growth with sharp, proactive risk management. WHAT YOU’LL DO * People Leadership: Lead, mentor, and scale the Amsterdam-based risk team. Support professional growth through regular coaching, goal-setting, and playing a key role in recruiting top-tier risk talent. * Risk Mitigation: Oversee the monitoring and mitigation of credit, acquiring, and chargeback risks across a growing EMEA merchant portfolio, ensuring exposures remain within Adyen’s risk appetite. * Stakeholder Collaboration: Engage with internal stakeholders (Commercial, Legal, Product) to align on risk decisions, optimize merchant onboarding, and support product developments. * Process Optimization: Drive the design and execution of scalable, data-driven credit risk practices and automated workflows to enhance team efficiency. * Escalation Management: Serve as the senior regional escalation point for complex risk cases, high-exposure chargeback reviews, and sudden merchant performance shifts. * Performance & Culture: Set clear objectives, track team performance, and report key risk metrics to Senior Leadership while fully embodying the Adyen Formula. WHO YOU ARE * Experienced Leader: You bring a minimum of 2 years of direct people leadership experience, specifically leading risk or operations teams within the payments or banking sectors. * Domain Expert: You possess a strong background in merchant acquiring risk, chargeback management, and card scheme rules (Visa, Mastercard, etc.), with a proven track record of managing enterprise-level portfolios. * Strategic & Analytical: You love diving into data to spot trends, but you can also zoom out to build scalable credit risk processes that don’t bottleneck commercial growth. * Cross-Functional Collaborator: You are comfortable working alongside product, engineering, and legal teams to improve risk monitoring tools and workflows. * Strong Communicator: You are a clear, direct communicator capable of navigating high-stakes conversations with enterprise merchants, card networks, and internal senior executives. * Adaptable: You thrive in an international, rapidly changing, and low-ego environment. * Location: You are currently based in, or are willing to relocate to, Amsterdam. ADDITIONAL INFORMATION * Travel: Occasional international travel may be required to collaborate with global team members in our Chicago and Singapore offices. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Description C omp a n y SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.com and connect with us on X and LINKEDIN . Summary The Systems Administrator is responsible for the installation, configuration, and maintenance of the information technology infrastructure. The position will require working with servers, network switches, storage, software, Cloud systems, desktops, laptops, and mobile devices as well as other technologies to support the organization. This position provides daily administrative tasks, support tasks, and project work. This position requires occasional after hours or weekend work to apply patches and fixes for vulnerabilities discovered within the environment. SDI Presence Offers: A Competitive Salary range: $93,000 - $114,000 Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions. Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more! Work Location: O'Hare International Airport, Chicago, IL Hybrid Work Environment: Employees are expected to work onsite three days per week and may work remotely up to two days per week, subject to business needs. Responsibilities: Plan and execute the rollout of changes Download and deploy MS patches using WSUS or other automated utilities Perform periodic performance reporting to support capacity planning Performs system maintenance activities, including monitoring parameters, maintaining security/quality assurance and controlling access Responds to user requests and system operation issues, provides assistance to programming and operations personnel in the utilization of software and resolution of user or systems problems Determine and implement best practices for the engineering, configuration, administration, and support of Microsoft and other enterprise level technologies Provide support for Microsoft Server Operating Systems, and Active Directory Ensure the Microsoft Server infrastructure stays up to date and performs to the highest level of performance possible Ensure that customer systems are available and performing within their Service Level Agreement, while identifying problems and acting appropriately to resolve issues when they occur Research, design and implement new technology solutions as required Requirements: Minimum 10 years’ experience working with Microsoft technologies in a medium distributed enterprise environment, minimum 5 years working with Microsoft servers MCITP or Equivalent Certification or equivalent work experience Operating System expertise including Active Directory Account Management, which includes the understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands Experience with all recent versions of Windows Server up to and including 2019, Microsoft System Center suite, Windows 10, and Windows 11 operating systems, desktops, print servers, printers, MFDs, plotters, Java, Adobe, and Hyper-V VMware experience a plus (vCenter, vSphere, application virtualization, desktop virtualization, VMware View) Hands on experience with BCDR systems a plus (Commvault and Datto technology, etc) Knowledge of Oracle and Microsoft SQL Cluster, Load balancing and Failover. Experience with Microsoft 365 technologies and products including but not limited to Azure Active Directory, MFA, SSO, Intune, Autopilot, Windows Hello, DLP, Email Archive, etc. Experience with scripting (PowerShell, VBScript or other language) and automating routine infrastructure tasks. Extensive knowledge of computer/network systems infrastructure requirements and standards, standard software package and patch deployment methodologies, standard change control processes within enterprise size corporations. Experience with Monitoring Applications – SolarWinds, Microsoft Service Center Operations Manager (SCOM) etc. Knowledge of ITIL best practices and use of issue/problem tracking systems. Hands on experience with Cybersecurity policies, procedures, and best practices Experience with Cybersecurity systems and tools including Secure Email Gateways, Cloud Access Security Brokers, Identity Management systems, Next Generation AV, DNS Firewalls etc. Ability to stay detail-oriented in a fast-paced setting and adapt to changing priorities. Exceptional verbal and written communication skills with the ability to communicate with all levels of associates in the organization. Proven ability to work effectively in a team setting as well as independently with minimal error and guidance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer Statement SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.