Product & Technology Operations Manager - fixed term (f/m/d)

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.   Principal Product Manager - Identity Adyen, as a full-stack payment processor and licensed global banking institution, gathers data on shoppers, enterprises, and small businesses. We see the behavior of billions of shoppers and millions of small businesses globally, while capturing the complex interactions between them. This data forms the foundation of our Dynamic Identification capabilities, and is a key competitive differentiator for our business. We are hiring a Principal PM to lead our Identity platform - the collection, transformation, and application of Identity data for the company. This senior, highly visible leader will ensure that identity data is high quality, integrated into product offerings across the company, and leveraged to launch new identity-based products that capture emerging opportunities and deliver value to our merchants.   What You’ll Do Set Vision & Strategy * Define and own the long-term vision and strategy for Adyen’s Identity product, grounded in customer value, measurable business impact, and responsible growth. * Translate opportunities into clear priorities, roadmaps, and success metrics across customer segments and verticals. * Simplify an ambiguous space by defining clear, and actionable Identity use cases with your engineering and partner teams. Drive adoption of Identity data at scale throughout Adyen  * Partner closely with downstream product teams to help them define new ways to use Identity data that bring measurable value to our merchants. * Assess and measure Identity data quality and establish new ways of improving it to support more sophisticated applications. * Create the right tooling and access points that facilitate adoption. Build for Scale & Regulatory Rigor * Ensure product decisions balance speed, reliability, compliance, and value. * Partner closely with Privacy, Compliance and Regulatory partners to navigate dependencies and regulatory obligations. * Design capabilities that are scalable, auditable, and resilient in a regulated environment. Lead Through Influence * Operate as the Product authority for Identity across Adyen. * Drive cross-functional alignment across Engineering, Commercial, Risk, and Operations teams without direct authority. * Raise the bar for product clarity, prioritization discipline, and strategic thinking within the Identity Integrity Risk group.   Who you are Experience & Scope * 10-15+ years of experience in Product Management  * Proven experience building and scaling complex products based on petabyte scale datasets * Demonstrated ability to operate at enterprise scale Product & Platform Leadership * You are a product leader at heart, with deep experience setting vision, adjudicating prioritization, and delivering measurable outcomes through cross-functional teams. * You bring a strong analytical and metrics-driven approach to decision-making and trade-offs. * You have experience translating ambiguous strategic problems into structured product direction. Leadership & Collaboration * Track record of influencing senior stakeholders across Product, Engineering, Regulatory, Operations, and Commercial functions. * Comfortable leading through ambiguity and influencing without direct authority. * Clear and confident communicator across technical, commercial, and executive audiences in a global context. Customer-Centric & Principled * Deep customer empathy with the ability to translate technical complexity into clear value propositions. * Demonstrated ethical judgment and integrity in high-stakes, regulated environments.     Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!   What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Global Acquiring Adyen's Global Acquiring team powers the core card payment infrastructure behind billions of transactions worldwide. Through our direct connections with Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay, we enable merchants to accept payments globally with industry-leading reliability, performance, and innovation. As a Senior Product Manager, you will own the strategy and roadmap for critical parts of our global acquiring platform. You'll build the products that improve authorization rates, maximize merchant conversion, strengthen platform reliability, and enable Adyen to launch new payment capabilities and expand into new markets. You'll work at the intersection of engineering, payment networks, partnerships, commercial teams, compliance, and operations to transform the complex payments industry into scalable innovative platform capabilities that benefit every Adyen merchant. Your work will shape how millions of payments are processed every day while ensuring our platform remains the most reliable and innovative acquiring solution in the industry. What you'll do: * Define and own the product strategy and roadmap for a critical area of Adyen's Global Acquiring. * Build scalable acquiring capabilities that improve payment performance, increase authorization rates, and maximize merchant conversion. * Partner directly with Visa, Mastercard, American Express and other global payment networks to influence roadmaps, implement new capabilities, and ensure ongoing compliance. * Drive complex cross-functional initiatives across Engineering, Partnerships, Commercial, Compliance, Operations and Product teams. * Translate changing scheme requirements into scalable platform capabilities rather than one-off merchant solutions. * Use data to identify opportunities that improve merchant performance, operational efficiency, and platform scalability. * Lead difficult product decisions through influence, aligning stakeholders across multiple organizations without direct authority. * Mentor other product managers and contribute to raising the overall quality of product management within the organization. Who you are: * You have 8+ years of Product Management experience building complex software products at scale. * You have domain knowledge in Payments or Fintech; preferably with knowledge of card acquiring. * You have successfully led highly cross-functional initiatives involving engineering, commercial teams, partnerships, and external partners. * You can simplify highly technical payment infrastructure into clear product strategies and business outcomes. * You are highly analytical and use data to drive prioritization and measure impact. * You are comfortable navigating ambiguity and consistently turn complex problems into scalable product solutions. * You are an excellent communicator who can influence senior stakeholders both internally and externally. * You care deeply about building products that create measurable value for merchants while strengthening Adyen's platform. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.