Senior Service Designer - Platform Engineering

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE You'll be at the forefront of shaping the future of AI-powered developer tools at GitLab. As a Senior Product Designer on the AI Product Design team, you'll help build the next generation of intelligent software development experiences, bringing rigorous design craft to some of the hardest interaction problems in the industry. You'll own the design process end-to-end: from ambiguous early exploration through to polished, shipped experiences. You'll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together. Some examples of our projects: * Duo Workflow (AI agents across the SDLC) * Duo Chat (AI-powered DevSecOps assistant) * AI-powered code suggestions and review tools WHAT YOU'LL DO * Own the design process – Drive end-to-end design across GitLab's AI suite, from early exploration to polished execution. Create flows, wireframes, prototypes, and high-fidelity designs that reflect strong craft and clear thinking. Know when AI is the right solution versus a traditional approach. * Ship and iterate – Break complex AI experiences into releases that fit GitLab's cadence without sacrificing quality. Define success criteria upfront, use evidence to drive decisions, and work closely with PM, Engineering, and Technical Writing to get things over the line. * Set the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you.  * Define strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set. Use journey maps, storyboards, and design explorations to connect day-to-day work to a longer-term vision. * Enable the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas. Contribute AI-specific patterns to Pajamas Design System that others can build on, and share knowledge that raises the design quality of AI experiences across GitLab. * Mentor and grow – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share what you know generously. WHAT YOU'LL BRING * A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations. * Experience designing for AI workflows. You understand the unique challenges of multi-step, agentic, or automated processes and how to design for them effectively. * A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too. * Experience conducting research and translating findings into clear, well-reasoned design decisions. * Proven ability to work iteratively in agile product development, balancing speed with quality and making smart tradeoffs without losing sight of the longer-term vision. * Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems. * Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process. ABOUT THE TEAM The AI Product Design team is part of GitLab's broader UX organization, focused exclusively on creating exceptional experiences for AI-powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning. The team faces fascinating challenges: How do you design collaboration between developers and AI agents? What does trust look like in AI-assisted code review? How do you make complex AI capabilities discoverable without overwhelming users? We're pioneering design patterns that the entire industry watches and learns from. The broader UX team values collaboration, iteration, and user empathy. Check out our Product Design page to learn more. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $140,000—$200,000 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, and more than 100,000 organizations use it. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We make this possible by running our operations on our product and staying aligned with our values. The AI Events team builds the event platform and trigger system that power GitLab Duo Flows, enabling them to run automatically in response to events across the development lifecycle. The platform handles internal GitLab events like code pushes, issue and merge request changes, continuous integration and continuous delivery (CI/CD) pipeline results, and deployments, as well as custom events from third-party tools like Jira, Jenkins, and Slack. Flow Triggers link projects to flows, firing automatically when matching events occur, so that AI-powered workflows like automated code review can run without anyone lifting a finger. As a Senior Software Engineer, you'll join a small, close-knit team that maintains infrastructure that many of GitLab's AI features rely on. You'll likely spend much of your time on the triggers side of the platform, linking events across GitLab and third-party tools to the AI workflows that act on them. This part of the system needs to handle significant scale and stay highly available, since it's core to automated AI-enabled work across the platform. WHAT YOU’LL DO * Design and build the trigger system that links GitLab events, including code pushes, merge request and issue changes, CI/CD results, and deployments, and third-party events from tools like Jira, Jenkins, and Slack to the AI-powered Duo Flows that act on them. * Contribute to the broader event platform, the core infrastructure that many of GitLab's AI features rely on to know when and how to run. * Architect for high availability and throughput, since this part of the system sits at the center of automated AI workflows across GitLab and needs to reliably process events at scale. * Work within GitLab's Rails monolith, where much of the event and trigger system lives, while staying open to other languages used elsewhere in the platform. * Influence product and architecture direction by proposing iterative solutions to complex technical problems across a multi-service environment. * Collaborate closely with your teammates, product manager, and designer to shape what the trigger system supports next, likely starting with an additional trigger type. * Partner cross-departmentally with other Duo Agent Platform teams to make sure triggers and events integrate cleanly with the broader agent ecosystem GitLab is building. * Participate in Tier 2 and Tier 3 on-call rotations to troubleshoot production, security, and urgent engineering issues in a globally distributed environment. WHAT YOU’LL BRING * Deep experience with Ruby and Rails, comfortable working within a large, established monolith and shipping production code effectively. * Proven track record building products that interact with large language models, not training or building machine learning models yourself, but with hands-on experience integrating large language models into real, user-facing tools. * Proven track record designing and operating systems built for large scale, with a focus on high availability and throughput in production environments. * Hands-on experience with agentic systems and development, including building workflows that let AI agents take autonomous action. * Demonstrated ability to make progress in evolving problem spaces and learn new AI capabilities quickly as the underlying technology shifts fast and this team ships while it learns. * Strong written communication skills for working asynchronously in a remote, globally distributed team. * Additional helpful experience includes Python, since other parts of GitLab's AI platform are built in it, and using GitLab as a product. ABOUT THE TEAM We're part of GitLab's AI Engineering organization. We're a small team with members based in Europe, and we're growing. We work closely with our manager, product manager, and designer, and we coordinate cross-departmentally with other AI Engineering teams, since GitLab's AI teams work closely together. We operate async-first, communicating through GitLab issues and Slack, with async standups and regular one-on-ones. We value autonomy and ownership, giving engineers the authority to make decisions and move quickly, balanced with high context sharing across the group. AI is a top priority at GitLab, and we work on cutting-edge technology in a high-impact, high-visibility part of the company.   Remote-Global HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Datadog

ROLE OVERVIEW We’re looking for a Senior Product Designer with a passion for building platform features that impact UX at a massive scale. As a member of AAA, you’ll work across a breadth of problem spaces on deeply technical topics, such as governance, access, teams, identity, and multi-org UX. You’ll lead design for features that mediate how Datadog’s biggest customers use the platform and manage what their employees can see and do. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. WHAT YOU'LL DO AAA is a highly technical product environment, where designers strive to understand the technical workflows, constraints and opportunities within this domain. As you develop subject matter expertise, you’ll use your influence as a Senior designer to drive the roadmap and vision. Day-to-day, you’ll work closely with your PM and engineering partners to understand customers’ pain points, explore solutions, and build UI that ships. Prototyping in code creates the opportunity to share high-fidelity ideas at early stages, even if the design itself is low-fidelity. Tight feedback loops let your team iterate quickly, building towards an ideal vision for the best possible experience while you ship incremental steps towards that goal. In addition to making the work, you will also share your work with stakeholders at varying levels of seniority, all the way up to executive leadership level. Your crisp context setting and clear description of your solution will help people understand your choices and sell them on your proposal. Your work will up-level the quality bar for what an admin experience can look like. While you’ll leverage Datadog’s design system where it makes sense, you won’t let it prevent broad exploration of different design patterns in the service of finding the optimal solution. As part of a Platform team, you’ll interface with product teams where our features overlap with theirs, ensuring a coherent experience across different contexts that serves both teams’ goals. You’ll stress-test your work against a variety of edge cases, ensuring it holds up in all of the contexts it will live in. WHO YOU ARE * You have 10+ years of experience in digital product design * You have experience designing data-rich interfaces * You love the challenge of translating complex technical topics into clear UX * You develop fluency in the technical subject matter your product depends on and you can collaborate as a peer with engineering to weigh different solutions and evaluate tradeoffs * You have exceptional craft and the drive to elevate the look-and-feel of even workhorse UI * You have experience creating component-based design patterns and working with established design systems, though you relish the chance to explore new approaches * Your work is informed by a deep understanding of user archetypes and business needs * You value data driven decision making but are also confident making a judgment call based on your expertise * You have strong written and verbal communication skills that show up in how you share in, Slack messages, meetings docs, presentations, video walkthroughs, and anything else. * You're fluent in AI-assisted workflows, using tools like Claude Code, Cursor, or Figma Make daily for research, analysis, content generation, and rapid prototyping. You’re excited to use these tools to try different approaches to creating design artifacts. A strong eagerness to adopt these approaches counts if you’re newer to them. * You are energized by working on multiple projects simultaneously * You give and receive feedback well, supporting and improving the work of your colleagues as well as your own Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. BENEFITS AND GROWTH * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Intradepartmental mentor and buddy program for in-house networking * An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) * Access to Inclusion Talks, our internal panel discussions * Free, global mental health benefits for employees and dependents age 6+ * Competitive global benefits   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $162,000—$202,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.