Survey Project Administrator

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution? As a Services Practice Manager, you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions. You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements—all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Eastern Timezone. WHY THIS ROLE? * Be a Market Leader: Own and execute a strategic vision for Professional Services. * Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. * Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. * Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. * Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences. WHAT YOU’LL DO: * Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps that drive real business outcomes. * Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting. * Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions. * Lead high-performing teams while ensuring top-tier customer satisfaction. AS A SERVICES PRACTICE MANAGER, YOU WILL: * Report to an Consulting Practice Director on the Americas Professional Services teams * Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives * Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries. * Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team * Be the Professional Services point of contact for your accounts, through the following: * Help create and execute on the overall vision for services - both sales and delivery * Own the services delivery roadmap (proposals, closing services opportunities and delivery) * Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients * Develop scope and associated SOWs for customer services engagements * Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success * Understand and help optimize business operations processes for services sales * Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team) * Provide bookings forecast and demonstrate strong command of your book of business * Align services engagements to key customers business outcomes * Drive alignment with executive sponsors and/or customer stakeholders * Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery * Serve as the initial point of escalation for customer and project team * Own project outcomes and manage project financials (revenue forecasting and expense management) * Maintain a high level of customer satisfaction as reflected in customer survey scores * Collaborate with Education Services team for training delivery * Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc) * Deep collaboration with AE/SEs on the account for account strategy * Own and contribute to internal process improvements across your team and the broader Professional Services organization * Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases and through external research on the current business and technology landscape for your customer base. OUR IDEAL SERVICES PRACTICE MANAGER WILL HAVE: * 10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting * Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field * Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc. * Proven track record of meeting booking, utilization, and consumption (or similar) targets * Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. * Strong organizational skills, ability to work independently and manage multiple projects simultaneously * Differentiator: Big 5 or boutique strategy consulting experience, ideally with experience achieving or exceeding sales targets. * Differentiator: Experience in a client support and advisory technical role (solution architect, system administrator, technical account manager or equivalent) * Differentiator: Experience in designing, leading, influencing and selling functional solution sets (e.g. Digital Marketing, Supply Chain optimization, Manufacturing Re-engineering) or cross-functional Digital Transformations. WHY JOIN OUR PROFESSIONAL SERVICES TEAM: * Unique opportunity to work on a truly disruptive software product * Get unique, hands-on experience with bleeding edge data warehouse technology * Develop, lead and execute an market-changing initiative * Learn from the best! Join a dedicated, experienced team of professionals Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! POSITION OVERVIEW: We are a multi-national organization within the dynamic world of entertainment seeking a contract Talent Management & Development Coordinator to join our central Talent Development & Management team. In this role, you will act as the operational engine for our central function, providing day-to-day administrative and coordination support to three Senior Managers and the Director of Talent Management and Development. This is a unique opportunity to work across a highly diverse portfolio of talent programs, ranging from company-wide performance cycles to highly specialized, craft-specific training roadmaps for Artists, Engineers, Product Managers, and Producers. If you are proactive, deeply organized, comfortable with basic data, and love keeping multiple projects moving at once, we want to hear from you. The purpose of this role is to handle the logistics, tracking, platform administration, and coordination required to bring our global talent programs to life. You will assist our senior managers in launching training tracks, executing survey loops, organizing documentation, and keeping our projects moving forward. WHAT YOU'LL DO: * Live Program Coordination & Logistics: Support the smooth execution of live and virtual training sessions. Manage complex calendars, schedule workshops across multiple time zones, handle invitations, track RSVPs, and ensure all materials are prepared and shared with participants. * LMS Platform Administration (Cornerstone): Act as a key administrator for our Learning Management System (Cornerstone on Demand / CSOD). Upload learning assets, manage user paths, track completions, and organize specialized, craft-specific learning paths curated for different business disciplines. * Basic Data Management & Reporting: Pull, clean, and format regular data sheets using Excel or Google Sheets. Track employee participation, generate training completion reports, and support the administrative data collection needed for talent assessments, promotions, and engagement survey feedback loops. * Content & Toolkit Management: Help organize, format, and distribute digital toolkits, manager guidebooks, and program resources. Maintain clean file management systems so that HR Business Partners (HRBPs) and managers can easily access talent materials. WHAT YOU BRING: * LMS Experience (Cornerstone on Demand): Direct experience using Cornerstone on Demand (CSOD) or a similar large-scale learning platform to host, deliver, and track training programs. * Project Management Tools: Strong familiarity with Monday.com (or similar digital tracking tools) to manage tasks and monitor project health. * Comfort with Basic Data Reporting: Solid skills in Microsoft Excel or Google Sheets. You should be entirely comfortable managing numbers, sorting rosters, using basic formatting, and assembling clean summary data reports. * Organized and Detail-Oriented: A natural planner with excellent attention to detail who takes pride in keeping files, trackers, and program materials exceptionally clean and orderly. * Strong Communication & Adaptability: Excellent written and verbal communication skills. You can write simple, clear updates and interact comfortably with team members, company managers, and HR partners alike. * Discretion & Professionalism: Capable of handling sensitive talent lifecycle, performance cycle, and organizational data with total privacy and discretion. The pay range for this position in Ontario at the start of employment is expected to be between $36 and $50 CAD per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment.The use of artificial intelligence is not being used to screen candidates. The position is for an existing vacancy. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).