Call Center Representative

Description ** Candidates must live within a commutable distance to Moon Township, PA, 15108 USA. STARTING PAY RATE: $19 per hour, based on experience OBJECTIVE Provide courteous, prompt, and excellent member service.  Answer all incoming calls, providing general account and loan information in a pleasant and professional manner.  Practice Call Center Standards for all incoming calls. Build relationships by suggesting appropriate products and services to fit members’ needs. WORKING HOURS Schedule based on operational needs, rotating shifts Monday-Friday 8am-6pm Saturday 9am-2pm ONBOARDING AND TRAINING Telecommuting available after initial training. Initial training is in-person in the Moon Township location, for a period of 6- 8 weeks, subject to change. After initial training, this position is mostly remote; scheduled to work in the Robinson location approximately 1 day every quarter, based on operational needs. The start date is August 17, 2026 MINIMUM QUALIFICATIONS High School diploma or equivalent required Minimum of six months of similar or related experience required Strong member service skills Outstanding telephone communication and interpersonal abilities Solid understanding of financial products and services Skilled in building and enhancing relationships through sales and service Proficient in computer applications Strong analytical capabilities Versatile and able to manage multiple tasks Maintains accuracy in a fast-paced setting Detail-oriented Flexible with working hours Reliable with a strong attendance record ESSENTIAL DUTIES AND RESPONSIBILITIES Answer member telephone inquiries and provide appropriate suggestions to financial needs Meet average call volume goal and KPIs Communicate with our members through Chat on a rotating schedule. Provide accurate and appropriate account information encompassing all share products Process requested account transactions and assist members with account problems Provide general loan information on member accounts Open a variety of sub-share accounts Build relationships by educating members on Clearview products and services Work a variety of shifts based on operational needs Attend required Clearview training and meetings Remain current on promotional and marketing mailings Handle other duties as assigned Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success. Clearview values diversity in its workforce.  We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you LOVE a challenge and have a great personality, we want you to join our team. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America. Our typical first year Sales Agents earn $50,000-$70,000 per year including uncapped monthly bonuses!! · No Cold Calling · $18 Per Hour Plus No Limits on Monthly Sales Bonuses!! PLUS: A earnings floor of $20/hour for your first 90 days (or through October 1st, whichever comes first) — paid as a top-up between what you earned and that guarantee, subject to minimal requirements for training completion, attendance, and behavior. · Paid Training · Paid Time Off and Holidays · Professional & Fun Culture · Full Benefits New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields. If you do not have a Health Insurance license, we will help you obtain your Insurance License through our comprehensive pre-licensing course.   The Sales Agent typically holds Life and/or Health insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager. Responsibilities: · Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances * Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies * Calculates and/or quotes premium rates for recommended policies * Develops and maintains thorough product knowledge * Demonstrates a high degree of integrity and follows compliance/quality assurance requirements * Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications * Follows scripts and designated sales processes to complete sales in a compliant and effective manner * Actively participates in training and coaching on an ongoing basis to improve performance * Other duties may be assigned By applying to this job, you consent to receive text messages from our recruitment team regarding job opportunities and updates as part of the hiring process. Message and data rates may apply. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Spanish speaking candidates encouraged to apply  Work Location: In person and remote / hybrid