
Wolt · Athens
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restau...
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with
delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30
countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the
globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most
other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and
entrepreneurial spirit, this could be the ride of your life.
As the Regional CRM Lead, you will be instrumental in defining, developing, and executing our CRM strategy within our North
region, including countries in the Nordics and the Baltics. You will lead the creation of innovative programs and propositions,
driving customer lifetime value and retention through advanced CRM practices.
This role demands a highly strategic individual with a deep understanding of customer behaviour, data-driven decision-making, and
a proven ability to lead cross-functional initiatives across diverse regions. The skill to connect CRM initiatives to real
business impact is fundamental for succeeding in this role. The role will report directly to the Director of CRM
data-led campaigns and customer journeys
in-app messaging, and emerging channels, optimizing for engagement, retention, and subscription growth.
impactful customer experiences across all touchpoints
senior leadership to inform roadmap prioritisation
regulations and adherence to brand tone and guidelines
across central and regional marketing, product, design, and the consumer business team
journey mapping and triggered workflows
demonstrable track record of success in a senior capacity
in a global organization.
including senior leadership
This is a rare opportunity to step into a high-impact regional role at one of Europe’s most loved tech companies. As Regional CRM
Lead, you'll shape the future of how we connect with our customers across diverse markets in Northern Europe. You’ll get to drive
CRM innovation at scale, turning data into meaningful, personalised customer experiences.
You’ll work alongside talented marketing, product, and analytics teams across the region and globally—learning fast, building
smart, and making a real business impact. If you're someone who thrives on autonomy, enjoys building from the ground up, and wants
to help define CRM excellence at a regional level, this is the role for you
We review applications on a rolling basis, so we recommend applying sooner rather than later. Once we receive your application,
our Talent Acquisition team will take a look—and if there’s a match, we’ll be in touch to kick things off!
1. Intro chat with our Talent Acquisition Partner
2. Interview with the Hiring Manager
3. Case or task round – an opportunity to show how you think
4. Final interviews with key stakeholders across Marketing and CRM
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire
and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens
when everyone has room at the table and the tools, resources, and opportunity to excel.
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, CRM is one of the key ways we build meaningful, timely relationships with our customers across email, push, in-app, and lifecycle journeys. We’re now looking for a Senior CRM Designer to help us raise the quality, scalability, and technical reliability of our CRM creative. This is a hybrid design-development role for someone who can bridge the gap between high-end visual design and hands-on technical execution. You won’t just design CRM assets — you’ll build responsive, production-ready emails that can reach millions of customers and render beautifully across major email clients, including Gmail, Apple Mail, Outlook, mobile, and dark mode. The role is being created to help Wolt move beyond more manual CRM template workflows and improve the quality, consistency, and efficiency of CRM production. You’ll help us build better systems, stronger templates, and more reliable execution so our lifecycle communications feel polished, on-brand, and technically robust at scale. WHAT YOU’LL BE DOING * Design visually compelling, on-brand CRM emails and lifecycle communications in Figma. * Translate Figma designs into responsive, production-ready HTML emails. * Build clean, email-safe HTML and CSS, including table-based layouts, inline CSS, and responsive structures. * Ensure emails render reliably across major email clients, including Gmail, Apple Mail, Outlook, mobile environments, and dark mode. * Bring motion thinking into CRM creative, balancing visual impact with the technical realities of email production. * Partner with CRM, Marketing, Product, Brand, and regional teams to improve the quality and performance of lifecycle communications. * Help standardize CRM templates, QA processes, and documentation so teams can move faster while maintaining a high quality bar. * Test, QA, and troubleshoot emails before launch, ideally using tools such as Litmus or Email on Acid. * Use performance learnings, A/B test results, and stakeholder feedback to iterate on design systems, templates, and email execution. * Explore opportunities to use AI and automation responsibly to reduce manual work, improve QA, accelerate production, and scale creative output. OUR HUMBLE EXPECTATIONS Core Requirements * Proven ability to build HTML emails from scratch, not only design them. * Hands-on experience with table-based layouts, inline CSS, responsive email design, and email-safe development patterns. * Good understanding of mobile responsiveness, accessibility considerations, and dark mode optimization. * Strong experience designing marketing, CRM, or lifecycle emails in Figma. * Deep understanding of how email design differs from web design, including client constraints, rendering quirks, and technical trade-offs. * Strong visual design craft, with the ability to create clear, polished, brand-aligned communications. * A practical QA mindset: you care whether the email works everywhere, not just whether it looks good in Figma. * Ability to collaborate with marketers, designers, product partners, and technical stakeholders. * Comfort working in a fast-moving environment where quality, speed, and scalability all matter. * Curiosity for using AI, automation, or smarter workflows to improve production quality and reduce repetitive manual work. Nice to Have * Experience with MJML or similar email frameworks. * Familiarity with CRM or email marketing platforms such as Braze, Iterable, Salesforce Marketing Cloud, HubSpot, or similar tools. * Experience with A/B testing, lifecycle experimentation, and performance optimization. * Basic understanding of deliverability best practices. * Experience creating reusable CRM components, modular email systems, or scalable template libraries. * Experience partnering with CRM, lifecycle, retention, or growth marketing teams. * Exposure to localization workflows and multi-market CRM production. What Good Looks Like * You’ve shipped real marketing or lifecycle emails — not just static designs. * You can move confidently from Figma concept to production-ready HTML. * You balance visual quality with technical constraints and know when to simplify for reliability. * Your emails render consistently across major clients, devices, and dark mode. * You understand why email design is different from web design. * You bring motion thinking and strong craft, while staying realistic about what works in email. * You improve the system around you: templates, QA checklists, reusable components, documentation, and ways of working. * You help Wolt move from manual CRM production toward higher-quality, more scalable CRM creative workflows. WHAT WE OFFER At Wolt, you’ll join an international marketing organization where CRM plays a key role in how millions of customers experience our brand, products, and lifecycle journeys. This is a new role, which means you’ll have the opportunity to shape not only the emails we send, but also the way we design, build, QA, and scale CRM creative across Wolt. WHEN APPLYING Please include: * Examples of emails you’ve designed in Figma. * Examples of HTML emails you’ve built, either live examples, screenshots, or previews. * Optional: code samples, GitHub links, or examples of reusable email components/templates. * Optional: examples of how you have improved an email design system, CRM template workflow, or QA process. NEXT STEP Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
WHO WE ARE Venatus is an award-winning, global ad-tech platform that connects advertisers to the exclusive audiences of 500+, world renowned gaming and entertainment publishers. We are tech-first. We are gamers. We are the difference makers. Because when it comes to helping the world’s most recognisable brands such as EA, MiniClip, Scopely and Rovio produce outstanding advertising campaigns, our in-house creative team alongside our direct and programmatic ad-sales have an unrivaled track-record. Our game-changing investment from leading private equity firm, LivingBridge makes this an exceptionally exciting time to join the company. Venatus has ambitious growth and expansion plans, launching new products and opening even more international offices. London is our HQ with regional offices in Amsterdam, New York, LA, Toronto, Sydney, Seoul and Manila. WHY YOU SHOULD WORK WITH US Venatus is an extremely ambitious company and we pride ourselves on our open and supportive culture. Our talented employees stay loyal to our business due to the regular learning opportunities and experience of working directly with industry experts. We empower people to succeed, welcoming innovative ideas and ways of working that will ultimately help the business grow. We offer a fluid approach to hybrid working, giving employees the freedom to produce their best work, wherever they are. Joining Venatus is a play for the top. You’ll be challenged in positive ways, learn rapidly and develop a career in one of the most captivating industries in the world. You will be able to develop both professionally and as an individual, carving a career path that engages and excites you. WHAT WE’RE LOOKING FOR The Senior Manager of Sales Marketing will work closely with, and report directly to the Head of Sales Marketing & Strategy to develop Sales Strategy and a narrative of ‘why gaming’ for brands within the North America (NA) Region. The Senior Manager is responsible for implementing the NA Direct Sales Go-to-Market (GTM) Strategy through comprehensive storytelling designed by audience insights and data analytics, marketplace positioning, and publisher partnership initiatives to monetize Venatus opportunities. This role will leverage strong marketing expertise, creativity and strategic vision to craft compelling value propositions and persuasive stories for the NA Sales Team to take to brand advertisers. The Senior Manager will also lead Sales Enablement initiatives for the NA Direct Sales Team by developing tools and training materials they need to succeed by working cross-functionally across Sales, Marketing, and Operations. Job Responsibilities: * In partnership with the Head of Sales Marketing, maintain the GTM approach and Sales Strategy for the NA region by defining target audiences, identifying publisher partner custom integration opportunities and designing sales collateral. * Consult with NA Sales Team on new business opportunities such as proactive proposals, client meetings and trade marketing events. * Own the NA Sales Collateral Library, including the management and accuracy of general deck templates, partner slides, audience insights, etc. * Develop media packages to optimize sales efforts and manage heavy up pipeline so sales leadership can identify inventory sell-through. * Help implement and utilize current work processes and develop new methods to further streamline workflow with a focus on education, product knowledge across the NA team and Venatus capabilities. Minimum Qualifications: * Several years of online marketing experience; combination of mobile, agency and client-side experience is strongly preferred. * Must possess a true passion for advertising and working to drive new forms of brand and performance-based ad products. * Strong written and verbal communications skills, well-versed presenter. * Proven expertise in supporting the development, production and delivery of compelling ad product solutions and packages. * Proven ability to work cross-functionally in a matrixed organization. * Strong influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders. * Works well under pressure, independently and collaboratively with the ability to manage multiple projects and deadlines simultaneously. * Ability to build and develop a strong sales marketing strategy team according to growth priorities and business rationale. * Proficient in marketing audience demographic and consumer behavior measurement tools (e.g., Comscore, GWI) * Experience working with CRM and enablement platforms (e.g., HubSpot) * Fully proficient in business and collaboration software to successfully engage with stakeholders and drive work: Outlook, Word, Excel, Power Point, Canva, Google Docs/Sheets, Photoshop (not required but preferred) Benefits & Perks * Medical, dental, and vision insurance * 401(k) * 20 days PTO plus your birthday off * Significant career growth opportunities within a global, fast-growing company Diversity, Equity and Inclusion We understand that the best ideas are born from the collaboration of diverse minds, spanning all races, religions, ethnicities, genders and orientations. We are dedicated to making Venatus a safe, happy place to be, allowing everyone to feel comfortable and confident in order to produce their best work. We employ a range of talent that represents the diverse creativity of our industry and we are proud of our growing teams of employees who share these values. If you have a disability or special need that requires accommodation during the application process, please let us know by emailing careers@venatus.com
About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Our vision is to reimagine Relationship Banking for established SMEs, through the very best people, products and digital tools. Allica’s Relationship Management team was formed in 2022 and continues to grow at pace, providing established SME customers with expert human relationships alongside modern banking technology. The team supports customers with lending, current accounts, savings, asset finance and working capital facilities, while building deep local relationships with SME customers, trusted professional advisers and business communities. The Regional Lead opportunity is one of four new dedicated leadership roles, and will be instrumental in driving the next phase of growth in our Direct to Customer channel. Role Description The Regional Lead will be accountable for the strategy, leadership, performance and risk outcomes of a defined Direct Relationship Management region, leading a team of Relationship Managers (portfolio Relationship Managers and Business Development focused Hunters) to deliver against the business plan and regional OKRs, contributing to outstanding customer outcomes and the overall success of the D2C channel. This is a dedicated senior leadership role within the D2C channel and will combine clear commercial accountability with performance management and coaching, local go-to-market strategy, risk oversight and cross-team collaboration. The successful candidate will use data, market insight and local knowledge to identify opportunities and performance issues, agree strategic and tactical actions to ensure the region consistently delivers strong customer, commercial, colleague and risk outcomes. The Regional Lead will play an active role in shaping the wider D2C channel, working closely with the Head of Relationship Management and other senior stakeholders to further develop the channel, recommend improvements, share best practice and support execution of channel and bank-wide initiatives. Principal Accountabilities * Lead, develop and performance manage a high-performing regional team of Relationship Managers, creating a strong and meaningful operating rhythm, clear objectives and a culture of accountability, pace and continuous improvement. * Own delivery of the region’s commercial plan to deliver against all agreed commercial targets. * Prepare and present clear performance updates, regional plans and recommendations to the Head of Relationship Management and other senior stakeholders, demonstrating strong judgement, data-led decision making and ownership of outcomes. * Use regional performance data, pipeline insight, CRM activity and local market knowledge to drive timely actions to maximise regional performance. * Provide hands-on leadership, coaching and support to colleagues across the region, including regular one-to-ones, pipeline reviews, performance interventions, development planning and sharing of best practice. * Lead the development and execution of the region’s local business development strategy, ensuring Relationship Managers and Hunters build strong local networks with established SMEs, accountants, solicitors, business groups and other trusted professional advisers in the non-paid channel. * Drive Allica’s ambition to be Most Recommended Bank for ESMEs’s in the region, supporting customer, prospect and adviser relationships where appropriate and ensuring the Bank is known locally for speed, expertise, professionalism and outstanding service. * Be accountable for risk performance within the region, ensuring all required risk and control activities are completed to the required standard and in line with Allica’s risk appetite and policies. * Support the continued development of the D2C operating model, actively seeking opportunities to grow and recommend scalable ways of working as the channel grows. * It is expected that you will lead, nurture and coach your team, role modelling Allica’s culture and values at all times, and ensuring these are consistently reflected in the way your team operates. * Work closely with internal teams and stakeholders to ensure a seamless customer and colleague experience and to maximise opportunities across the Bank. Personal Attributes & Experience * A proven senior commercial leader with experience leading, developing and performance managing high-performing relationship management, business development or sales teams, in a regional leadership environment or similar. * Strong understanding of SME banking and commercial lending, including relationship-led origination in non-paid channels, credit assessment, facility structuring, portfolio management and ongoing risk management. * Demonstrable track record of exceeding commercial objectives while maintaining high standards of customer service, risk management, conduct and colleague engagement. * Evidence of strong career progression and outperformance, with a clear track record of going beyond the core role to improve teams, processes, customer outcomes or business performance. * A practical, hands-on and resilient leader who is comfortable operating at pace, getting into the detail, solving problems, making decisions and taking ownership of outcomes. * Ability to design and execute local business development strategies that are strongly aligned to commercial goals, customer need and Allica’s risk appetite. * Excellent forecasting, CRM and reporting skills, with the ability to translate MI into focused action, coaching priorities and practical improvements. * Strong people leadership capability, including the ability to hire, coach, develop, challenge and retain talented colleagues, and to create a high-performance environment where people know what is expected and are supported to succeed. * Excellent interpersonal, communication and influencing skills, with the credibility to represent Allica with customers, prospects, advisers, colleagues and stakeholders. * A strong external market perspective, including an understanding of local SME communities, professional adviser networks, competitor activity and wider macro issues impacting SMEs * Strong alignment to Allica’s values, with the judgement, integrity and energy to lead by example and help build the next phase of the Direct Relationship Management channel. #LI-Remote #LI-AD1 Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: * Full onboarding support and continued development opportunities * Options for flexible working * Regular social activities * Pension contributions * Discretionary bonus scheme * Private health cover * Life assurance * Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.