Clinical Applications Associate

Position Summary: Our Analysts’ primary role is to have a complete working knowledge of their assigned EPIC application, to include an understanding of the assigned department workflows for the associated EPIC build, upgrade, and release process. They will work independently in managing application-related service tickets, documenting findings, and communicating status with the end-users, while also supporting problem resolution(s), enhancement requests, and project tasks by building system components, testing, documenting workflows and related information and maintenance.   To be considered for this role, candidates must either currently live in California or demonstrate a willingness to relocate prior to employment.   Essential Functions of the Job:   Senior Analysts (Levels I-III): * Builds and supports EPIC applications within scope of certification * Works with clinical and operational teams to understand needs and optimize workflows * Performs testing, documentation, and support go-lives * Troubleshoots and resolves end-user issues * Leads design and configuration of EPIC applications * Serves as SME and mentor for junior analysts * Oversees complex projects and coordinate with cross-functional teams * Supports strategic planning and optimization initiatives   Additional Duties and Responsibilities: * Adheres to all applicable SYHealth policies, procedures, protocols, and best practices * Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by both the HIPAA Privacy and Security rules * Exhibits excellent presentation skills, confidently speaks up, follows the appropriate chain of command and demonstrates effective verbal and written communication skills * Maintains a clean, safe and organized work area at all times * Performs any other job-related duties as needed, assigned, or requested   Job Requirements Experience Required: * Senior Analyst I: 6–8 years (Expert user with multiple certifications, leading projects & mentoring) * Senior Analyst II: 8–10 years (Team lead, SME, cross-functional project ownership) * Senior Analyst III: 10-12+ years (Team Lead, provides strategic guidance, may serve as interim manager)   EPIC Certification(s) Required (candidates should have one or more of the following): * Clinical Applications: EpicCare Ambulatory, Willow, Security * Revenue Cycle & Patient Access Flow: Cadence, Resolute (HB/PB), Prelude * Population Health & Analytics: Healthy Planet   Education Required: * High School Diploma or GED equivalent    Verbal and Written Skills Required to Perform the Job: * Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives * Demonstrates active listening skills, respect and a positive “Can Do” attitude * Must possess the ability to communicate effectively in English; both verbally and in all written communication   Technical Knowledge and Skills Required to Perform the Job: * Experience in a hospital or integrated health system * Familiarity with effective data management tools and quality reporting techniques * Familiarity with healthcare IT systems, including interfaces and integrations * Excellent problem-solving and analytical skills * Ability to work with both technical and non-technical stakeholders to resolve system issues   Equipment Used: * General office equipment to include PC and Software (Excel, Word, Office), phone, fax, etc.   Working Conditions and Physical Requirements: * This hybrid position is intended to be primarily remote, with expectation for occasional on-site presence based on business need (Quarterly Town Halls; Go-Live Events; etc.) * Qualified candidates are willing to commute to the corporate location; non-local candidates must be willing to relocate to the Southern California/San Diego County area if selected * Flexibility in schedule to meet project deadlines * Sitting for extended periods of time * Sufficient dexterity to effectively operate a computer keyboard and other related peripherals   Compensation Structure: * Senior Analyst I: $54.37-$71.92; salaried/exempt * Senior Analyst II: $59.18-$78.58; salaried/exempt * Senior Analyst III: $63.99-$85.23;salaried/exempt   Universal Requirements: To be considered for this role, candidates must either currently live in California or demonstrate a willingness to relocate prior to employment. Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

THE FIRM Anthony Gold is a boutique firm based in London Bridge and Streatham. Our Court of Protection team has extensive experience handling a wide range of complex Court of Protection cases.  As a leading Legal 500 firm, we take pride in providing a high level of client care.  Representing individuals, often vulnerable adults, in relation to their property, financial affairs, and health and welfare decisions under the Mental Capacity Act 2005, this role offers the opportunity to work on a range of complex matters, acting in the best interests of our clients, often liaising with families, carers, local authorities and healthcare professionals. We are seeking two experienced and motivated Court of Protection Solicitors, with one based in our Streatham office and the other at our office in London Bridge. The successful candidates will be responsible for advising and representing clients in a range of complex legal matters. Many of our clients have ongoing personal injury or clinical negligence claims, which often result in multi-million-pound awards. This role demands strong analytical and financial skills, a keen eye for detail, and the ability to manage sensitive matters with professionalism and empathy. THE ROLE * Advising clients, families, and carers about issues relating to mental capacity and the Court of Protection process. * Making applications to the Court of Protection, including for the appointment of deputies, statutory wills, and complex financial or health decisions. * Acting as a professional deputy or supporting lay deputies in the management of a client’s property and affairs. * Areas of work will include the management of Property and Affairs Deputyships, working with brain-injured and vulnerable clients, Trust management, assisting with tax affairs and accounts, drafting Personal Injury Trusts, Statutory Wills, Welfare Deputyship applications and other associated applications to the Court of Protection. * Handling disputes relating to the Court of Protection, such as challenges to an individual’s capacity, disagreements about deputyship, or objections to decisions concerning health and welfare. * Preparing and reviewing Lasting Powers of Attorney and advising on their use and registration. * Liaising with healthcare professionals, social services, and other stakeholders to gather evidence and ensure the client’s best interests are met. * Providing training and updates to clients and colleagues on developments in Court of Protection law and practice. * Maintaining accurate records and complying with all regulatory and professional standards, including those set by the Solicitors Regulation Authority (SRA). * Some clients have complex disputes involving property or families that require urgent intervention and support to resolve delicate issues. PERSON SPECIFICATION * 2 - 4 years PQE * Previous experience working in a similar-sized firm managing complex court of protection matters. * Be proactive with personal development and professional networking BENEFITS * Competitive salary * Private Medical Insurance * Life Insurance * Income Protection * Contributory Pension * Discretionary annual staff bonus * Reduced gym membership  * Discount vouchers through one of our suppliers * Season Ticket Loan * Additional 2 days off for Christmas