
Mongodb · Austin
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise cu...
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep
technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in
the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas
(database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers
to be successful with MongoDB.
We are looking to speak to candidates who are based in Austin for our hybrid working model.
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture,
performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at
scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and
development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for
performance, benchmarking, and diagnostics.
We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
The ideal candidates should have strong technical experience in one (or more) of the following areas
Perl
If you have an operations background, we prefer experience administering large-scale production environments, including hardware,
operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g.
AWS, Azure, Google Cloud Platform).
IT’S CRUCIAL FOR EVERY CANDIDATE THAT THEY CAN CHECK OFF ALL OF THESE BOXES
seek help
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the
data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data
platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy
workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed,
multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for
their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s
what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching
culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our
employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what
it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and
interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination
and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Req ID: 2273486567
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based
on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total
compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock
purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance,
401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.
Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
We are seeking an experienced, hands-on Laser Technician / Electro-Optical Technician to support the development and operation of advanced optical and laser systems in an iterative R&D environment. This role is ideal for candidates with a background in laser systems who enjoy precision hardware work, troubleshooting complex systems, and contributing directly to experimental and prototype hardware programs. You will work closely with engineers, physicists, and technical teams to understand optical system requirements and assist with their design and implementation. Your hands-on focus will center on building, aligning, and maintaining high-power laser systems, as well as the specialized optical systems used for conditioning, routing, and measuring the light they produce, while establishing strong operational and documentation practices within the lab. This is a highly collaborative role in a regulated environment where safety, procedural discipline, and attention to detail are critical. Responsibilities * Assemble, maintain, and operate laser systems and their subsystems. * Collaborate with engineers and technicians to troubleshoot complex optical systems. * Accurately interpret engineering/optical models, drawings, specifications, and test procedures. * Work with a team of physicists and engineers to help specify optical system requirements. * Lead hands-on integration, alignment, and testing of laser-optical systems. * Maintain laboratory readiness, organization, and strict safety compliance within laser and cleanroom environments. * Create and maintain SOPs, assembly procedures, and technical documentation. Required Qualifications * Associate's or bachelor's degree in optics, lasers, electro-optics, photonics, electronics, or directly related technical disciplines, or 2+ years of experience with laser systems and free space optics. * Hands-on experience with optical system alignment. * Competency with laser operations and general laser lab tools (such as but not limited to micrometers, optical power meters, alignment lasers, assembly tools, mounting and handling tools, and cleaning tools). * Ability to maintain strict safety protocols while working in laser labs and cleanroom environments. * Strong documentation discipline and attention to detail. * Ability to work on-site in Austin, TX. * This role will be exposed to export-controlled information and requires compliance with applicable export control laws and regulations. Preferred Qualifications * Experience with high-power laser systems, preferably nanosecond pulsed or CW systems. * Experience with optical measurement and alignment tools such as calipers, spectrometers, and oscilloscopes/multimeters, and with electrical diagnostic tools such as wavefront sensors and beam profilers. * Experience working in research and development (R&D) environments or prototype hardware programs. * Proficiency in CAD software, such as SolidWorks, for optical component design and integration. * Proficiency with LabVIEW. * Proficiency with Zemax for optical layouts. * Laser Safety Officer (LSO) training or certification. * Q/TS Clearance. Work Environment & Physical Requirements * Collaboration across engineering, physics, and operations teams. * Hands-on laboratory and hardware-focused role: Requires use of PPE, laser eye protection, laboratory safety discipline, and cleanroom protocols. * Requires fine motor skills and dexterity necessary to carefully manipulate, install, and adjust precise instrumentation and delicate system components. * Ability to bend, stoop, kneel, and work in confined or awkward spaces to integrate and repair hardware components. * Ability to reach at and below shoulder level to make adjustments on optical table. * Ability to lift/carry up to 50 lbs. * Ability to stand for extended periods. * Ability to climb ladders. Schedule * Typical working hours begin at 7:00 AM, Monday through Friday. * This role may occasionally require off-hours work, weekend runs, and overtime to support experiments and system operations. * Preference will be given to candidates based in Austin/Greater Austin area. About Hexium Hexium is an early-stage hardware company operating at the intersection of laser science, plasma physics, and atomic physics. We're developing advanced isotope separation systems rooted in AVLIS (Atomic Vapor Laser Isotope Separation) technology to address a critical bottleneck in the supply of isotopes used in clean energy, medical, and advanced industrial applications. Our platform integrates high-power lasers, vacuum systems, and precision instrumentation to enable scalable isotope production. This is a rare opportunity to work hands-on with complex physics hardware in a small, fast-moving team. We are based in Austin, TX and offer a competitive compensation package that includes medical, dental, vision, and ancillary benefits, 401(k) matching, employee stock options, and paid time off. Benefits * Stock Options * Paid Time Off * 401(k) Matching * Medical, Dental, Vision insurance * HSA & FSAs E-Verify: Hexium Inc. participates in E-Verify. All new hires are required to complete the I-9 employment eligibility verification form and provide documentation to confirm their identity and authorization to work in the United States. Screening: Employment is contingent upon successful completion of a background check. Export Control: Due to the nature of this work, candidates must be legally authorized to access export-controlled information under applicable U.S. regulations.. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Hexium Inc. is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Hexium Inc. is committed to ensuring equal access and providing reasonable accommodations for applicants and employees with disabilities upon request. If reasonable accommodation is needed to participate in the job application or interview process, please contact Hexium’s Human Resources at HR@hexium.com.
Who is Sonar? Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable. Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code. We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow,Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like: SonarQube: The world’s leading AI code review and verification platform. SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair. SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective. Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE: Committed to our customers and community. Obsessed with quality. Deliberate in our decisions. Effective as one team. With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you. About the Role Sonar is seeking a Senior Sales Engineer to serve as the technical voice of our AWS go-to-market motion and the trusted advisor to enterprise customers evaluating Sonar's code quality, SAST, secrets detection, and AI code assurance capabilities on AWS. This is a senior pre-sales position for someone with deep, hands-on knowledge of the AWS ecosystem who can translate Sonar's value into technical wins — leading discovery, demos, proofs of value, and architecture conversations alongside AWS account teams and adjacent ISV partners. The Senior SE will partner closely with Account Executives and AWS Partner Solution Architects to drive technical validation of Sonar in customer environments — from first technical discovery through POC execution to closed-won and deployment. This individual must be equally fluent in live technical demonstration and executive business narrative, capable of representing Sonar in customer briefings, AWS-led technical workshops, and field events at the highest levels of the sales cycle. Technology Tools Cloud Platform: AWS (Compute, Storage, Containers/EKS, CodeCatalyst, CodePipeline, CodeBuild, Bedrock, Security Hub, GuardDuty, Inspector, Secrets Manager, IAM Identity Center) Marketplace & Co-Sell Motions: AWS Marketplace (SaaS Contracts, Private Offers, CPPO), ISV Accelerate co-sell, Partner Central opportunity registration Certifications: AWS Solutions Architect Associate or Professional, AWS Specialty Certifications (Security, DevOps Engineer Professional) preferred DevOps Platforms (analysis ingress): GitHub, GitLab, Bitbucket, Azure DevOps Adjacent ISV Ecosystem: Snyk, JFrog, HashiCorp, Datadog, Mend, Checkmarx, Anthropic / OpenAI (LLM code-gen providers integrated with Bedrock)
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. COOL THINGS YOU’LL DO You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. WHAT YOU NEED We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. THE IDEAL CANDIDATES SHOULD HAVE STRONG TECHNICAL EXPERIENCE IN ONE (OR MORE) OF THE FOLLOWING AREAS * Systems administration * Distributed systems * Network Administration * Database architecture and administration * Application Architecture * Data architecture and design * Performance tuning and benchmarking * Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform). IT’S CRUCIAL FOR EVERY CANDIDATE THAT THEY CAN CHECK OFF ALL OF THESE BOXES * Excellent communication skills, both written and verbal * Genuine desire to help people * Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills * Ability to think on your feet, remain calm under pressure and solve problems in real-time * Desire and ability to rapidly learn a wide variety of new technical skills * Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 2273490792