VML MAP · Austin
Senior Designer
WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how ...
WHO WE ARE
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al
is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting
strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation,
CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class
partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth
solutions tailored to the needs of our clients’ businesses.
We have the work, you have the chops. Together, nothing can stop us. Create scroll-stopping, neck-turning, convention-defying
design and award-winning digital experiences for some of the biggest and most iconic global brands.
Yadda yadda yadda. But no really, that’s what we offer – and it’s why we need you.
Come visualize brand experiences for us. Dream up ideas with us. Define ‘best-in-class’ for digital communication. Do it as a
creative leader in our amazing Experience Design team, based in the vibrant creative hub of Austin, Texas, and serve as a central
pillar of the CRM, marketing automation, and personalization powerhouse that is VML MAP.
WHAT WILL YOUR DAY LOOK LIKE?
As our new Senior Designer, you will take full creative oversight of design, CRM, and loyalty projects for several major global
clients. You will craft digital experiences that meet their business objectives and lofty ambitions—something you’ll know all
about as you gain a deep, strategic understanding of their businesses, audiences, and industries.
Your primary job will be to lead and establish the visual standard for creative content in various forms, with key
responsibilities including:
- Defining and designing master visual guidelines and templates for sophisticated CRM systems.
- Guiding and advising on the overall design and visual identity of content used in direct marketing channels (emails, apps, SMS,
paid/social media, and loyalty programs).
- Directing and reviewing the creation of content assets to ensure they strictly align with, or masterfully push, existing design
guidelines.
- Overseeing visual storytelling by conceptualizing strategies, customer journeys, and ensuring a seamless, cohesive, and premium
visual experience across all touchpoints.
You will also take the lead in conceptualizing engaging, consumer-facing digital experiences by:
- Partnering closely with your creative counterpart (such as a Senior Copywriter) to co-develop powerful, holistic creative
concepts from the ground up.
- Visualizing the complete picture—from the very first click to a lifetime of brand loyalty.
- Playing a proactive, guiding role in projects, from initial idea generation to execution and client approval—closely liaising
with Experience Strategists, Account Directors, and Consultants.
WHO ARE YOU GOING TO WORK WITH?
As a leader within the Experience Design team, you will work closely with talented designers, copywriters, motion designers, and
other creative leads, as well as communication strategists, CX/UX designers, data scientists, tech developers, and project
managers.
Our studio is located in Austin, Texas, and we’ll expect not only exceptional, industry-leading work from you, but also that you
serve as a culture bearer—contributing to the fun, friendly, collaborative, and innovative atmosphere that echoes through our
office space. We come from diverse backgrounds and have unique skillsets, meaning you’ll have plenty of opportunities to mentor
growing creatives, lead by example, and apply your deep design expertise.
WHAT DO YOU BRING TO THE TABLE?
You thrive in a fast-paced, collaborative environment, managing a high-volume workload with short turnaround times without ever
compromising on craft. Your highly strategic, solution-oriented mindset enables you to digest complex data and translate abstract
insights into beautiful, impactful design and exciting ideas.
You possess immaculate attention to detail, even when intentionally colouring outside the lines, ensuring all creative deliveries
are spotless, effective, and polished.
Required skills and qualifications:
- 8+ years of professional design and art direction experience within a leading advertising agency, digital studio, or in-house
agency.
- Proven brand experience working with Automotive or Premium/Luxury sectors is highly preferred.
- Demonstrated experience in a lead capacity, with a portfolio showing full creative oversight of complex design systems and
digital campaigns.
- Experience working in tight partnership with a senior copywriter to co-develop robust creative and verbal concepts.
- Highly skilled in Figma and the Adobe Creative Suite (Photoshop, Illustrator, After Effects).
- Comfortable and polished in presenting concepts, utilizing tools like PowerPoint (including animations) to bring strategies to
life for senior clients.
- Highly proficient with Generative AI design tools (Midjourney, Firefly, stable diffusion, etc.), comfortable with prompting,
and passionate about mastering AI-driven creative workflows.
- Strong ability to build visual guidelines and design languages from scratch, as well as reinterpreting existing brand assets
for digital environments.
- Exceptional time management and a proactive mindset, with a proven comfort in navigating ambiguity and successfully challenging
difficult briefs.
- Professional fluency in English (both verbal and written) with strong presentation and communication skills.
A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer
through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and
the power of technology and data, we work with some of the world's most admired brands to help them on their transformation
journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers,
consultants, operations experts, and creative minds from 55+ nationalities.
A GLOBAL NETWORK
We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each
contributing to a culture that values connection, belonging, and the power of differences.
#LI-NAMER
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions,
world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single
company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture
opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to
characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same
opportunities to progress in their careers.
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