
Graphcore · Austin
1741 Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical investigation of system-level hardware failures across deve...
1741
Position Summary
The Senior Hardware Triage Engineer is responsible for leading the technical investigation of system-level hardware failures
across development and production platforms. This role serves as the first line of technical analysis for complex hardware issues,
performing hands-on debugging, isolating failing components, and driving root cause investigations in partnership with
cross-functional Subject Matter Experts (SMEs). The ideal candidate combines strong electrical and system-level debugging skills
with excellent analytical, communication, and project coordination abilities.
This position is in Austin, Texas.
Key Responsibilities
methodologies.
data.
cause.
escapes.
teams.
Required Qualifications
Preferred Qualifications
USA Benefits
In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support
your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts
(FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness
services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed
to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process
and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and
encourage you to chat to us if you require any reasonable adjustments.
LEAD SYSTEM DEBUG ENGINEER – SERVER & RACK VALIDATION (PRINCIPAL LEVEL AND ABOVE) POSITION OVERVIEW We are seeking a senior technical leader (Principal Engineer level and above) to lead the bring-up, enablement, and hardware debug of server compute systems and rack-level platforms based on Arm® server architecture. The successful candidate will be a key member of the System Validation organization, responsible for driving system-level debug activities and facilitating rapid resolution of complex hardware, firmware, and software issues. This role requires close collaboration with engineering teams across the organization to identify root causes, implement corrective actions, and ensure successful program execution. The ideal candidate will be deeply involved in challenging system debug efforts while developing and executing scalable debug strategies that maximize throughput and ensure Product of Record (POR) quality. In addition, this individual will establish and drive debug methodologies, improve processes, and help create a culture of technical excellence across the organization. We are looking for a disciplined, dynamic, and highly motivated leader who can thrive in a global environment while fostering strong cross-functional collaboration. As a Lead System Debug Engineer within Server and Rack Validation, you will drive balanced, scalable, and automated debug solutions that optimize engineering efficiency and product quality. This highly visible role provides the opportunity to innovate and improve debugging capabilities while delivering industry-leading server technologies to market. Your technical leadership, validation expertise, and problem-solving skills will play a critical role in product development, issue root cause analysis, and resolution. Success in this role requires close collaboration with System Validation, System Architecture, Silicon Engineering, Rack Firmware, and other cross-functional teams. ---------------------------------------------------------------------------------------------------------------------------------- PRIMARY RESPONSIBILITIES * Develop and drive a Debug Center of Excellence, including scalable debug and triage methodologies, processes, and playbooks for server blade and rack-level issues spanning hardware, firmware, and software integration. * Debug issues discovered during server rack bring-up, post-silicon validation, and production phases. * Lead complex debug efforts involving silicon, server systems, firmware, and software to determine root causes and drive effective resolutions. * Ensure issues are resolved with high quality and within program timelines. * Manage and track technical issues, risks, and priorities to remove blockers and achieve key program milestones. * Develop and publish debug program metrics and indicators to identify roadblocks and improve overall debug efficiency. * Communicate program status, risks, and opportunities to customers, stakeholders, and executive leadership. * Drive technical innovation across triage and debug workflows through tool development, scripting, methodology enhancements, and cross-functional engineering initiatives. * Mentor engineers and promote best practices in system validation and debug methodologies. ---------------------------------------------------------------------------------------------------------------------------------- REQUIRED QUALIFICATIONS * Strong analytical and problem-solving skills with exceptional attention to detail. * Extensive experience in validation and debug roles involving operating systems, firmware, silicon, and hardware issues. * Deep understanding of industry-standard server interconnects and software stacks, including PCIe and CXL. * Strong knowledge of Arm® CPU or x86 architectures, SoC design, memory subsystems, RAS (Reliability, Availability, and Serviceability), and power management. * Extensive experience with system architecture, technical debugging, and validation strategies. * Strong understanding of platform-level and system-level debug methodologies, including Operating Systems, Device Drivers, and BIOS interactions. * Excellent communication, collaboration, and cross-functional leadership skills. * Highly organized and detail-oriented, with the ability to manage multiple priorities and deliver results under tight deadlines. * Experience leading technical programs and coordinating cross-functional engineering efforts. * Thorough understanding of data center technologies and associated software stacks. * Self-motivated with the ability to independently drive tasks from problem identification through resolution. ---------------------------------------------------------------------------------------------------------------------------------- PREFERRED QUALIFICATIONS * Master's degree or Ph.D. in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field. * Experience with large-scale server platforms, rack-level systems, and hyperscale data center environments. * Expertise in automation, scripting, and debug tool development. * Experience establishing and scaling debug processes across multiple product generations and engineering organizations. USA Benefits In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
ABOUT US Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a best-in-class family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from a diverse group of backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. JOB SUMMARY We are seeking a senior validation lead engineer to lead at-scale rack validation efforts for next-generation AI hyperscale systems. This role focuses on post-silicon system validation across the full lifecycle, ensuring functional, electrical, and thermal performance meets product objectives. You will own end-to-end blade and rack validation including planning, development, execution, and debug while collaborating across firmware, systems, and hardware teams. THE TEAM The Rack Validation team is responsible for ensuring system readiness and quality at scale. The team works cross-functionally with firmware, silicon, and system engineering teams to validate complex AI compute platforms. RESPONSIBILITIES AND DUTIES * Lead post-silicon validation of AI compute blades and racks including test planning, development, and automation. * Drive provisioning and integration of system components (SoC FW, BMC, RMC, OS) for rack-level readiness. * Own execution against program achievements and report validation progress and risks. * Triage test failures, collect debug data, and collaborate on root cause analysis. * Track validation coverage and continuously improve test processes and infrastructure. * Collaborate with ODM/JDM partners on validation and quality. * Mentor engineers and drive engineering excellence. CANDIDATE PROFILE Essential: * Bachelor’s or Master’s degree or equivalent experience in Computer Engineering, Electrical Engineering, Computer Science, or related field. * Proven track record in system, rack, or embedded validation with leadership experience. * Strong experience in large-scale hardware validation environments. * Expertise in CPU/GPU, memory, IO, and firmware validation. * Experience with Linux/server OS and automation using Python/Bash. * Knowledge of IPMI, Redfish, PLDM. * Experience with CI/CD pipelines and hardware interfaces. Desirable: * Experience in hyperscale environments. * Familiarity with OpenBMC and processes for verifying firmware functionality. * Knowledge of firmware security and HIL testing. * Experience with test management tools. USA Benefits In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
1672 Position Summary We are seeking a hands-on, detail-oriented Lab Technician to support product development and prototype builds in a fast-paced startup environment. This role will work closely with the engineering team to assemble prototypes, solder electronic components, maintain laboratory equipment, and manage inventory of consumables. The ideal candidate enjoys building and troubleshooting hardware, is highly organized, and can adapt to changing priorities as products move from concept to prototype and production. Responsibilities Prototype Assembly & Fabrication * Rework through-hole and surface-mount electronic components. * Assemble mechanical, electrical, and electromechanical assemblies from minimal documentation with engineering readily available to answer questions. * Assist with prototype integration, testing, and design iterations. Testing & Engineering Support * Conduct basic functional testing and inspections of various PCBAs. * Assist engineers with test setups, troubleshooting, and product validation activities. * Document assembly processes, observations, and test results. Laboratory Operations * Maintain a clean, safe, and organized laboratory and assembly workspace. * Prepare tools, materials, and equipment for development activities. * Coordinate maintenance and calibration of laboratory equipment. * Ensure compliance with safety procedures and operational best practices. Inventory & Procurement * Monitor inventory levels of laboratory consumables, electronic components, and prototype materials. * Order laboratory supplies, components, and equipment from approved vendors. * Receive, inspect, and organize incoming shipments. Qualifications Required * Associate degree, technical certification, or equivalent hands-on experience in electronics, manufacturing, engineering technology, or a related field. * Experience soldering surface mount parts. * Ability to read and interpret assembly drawings, schematics, and technical documentation. * Strong organizational skills and attention to detail. * Basic computer skills, including spreadsheet and inventory tracking applications. * Ability to work independently and manage multiple priorities. Preferred * Experience in a startup, R&D, prototype, or product development environment. * Familiarity with electronic test equipment such as multimeters, oscilloscopes, and power supplies. * Experience with electromechanical assembly and troubleshooting. * IPC soldering certification or equivalent experience. * Experience with purchasing, inventory management, and vendor coordination. Key Attributes * Strong attention to detail and commitment to quality. * Self-motivated and resourceful. * Comfortable working in a dynamic environment with evolving priorities. * Effective communicator and team player. * Enjoys building, testing, and improving hardware products. USA Benefits In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.