
Miro · Austin
We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect meaningful threats early, and lead inv...
We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect
meaningful threats early, and lead investigations when it matters most. This role sits at the intersection of threat intelligence,
detection engineering, and incident investigation with an engineering-first mindset.
If you enjoy turning messy signals into clear attacker narratives, this role is for you.
The Cloud Security & Detection & Response (CSDR) team protects Miro by staying ahead of credible threats. We focus on:
We care about context, signal quality, and attacker intent not alert volume.
This role is not a fit if you’re mainly focused on compliance, policy writing, or managing vendors.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing
benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best
work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to
our Global Miro benefits board.
Recruiter: #LI-MH1
SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are looking for a Senior Identity and Access Management (IAM) Engineer to play a critical role in designing, implementing, and maturing our enterprise IAM ecosystem. As a Senior IAM Engineer, you will serve as a key subject matter expert (SME) within the broader Information Security organization, driving secure, scalable, and user-friendly identity solutions in a fast-paced, high-growth environment. You will own complex IAM initiatives end-to-end — from strategy and architecture to implementation and optimization — while collaborating closely with Security, Infrastructure, Application, and Engineering teams. This is a high-impact, hands-on role suited for someone who thrives in ambiguity and takes extreme ownership of outcomes. RESPONSIBILITIES: * Design and implement enterprise-grade IAM solutions across on-prem, cloud, and SaaS environments. * Architect and deliver end-to-end federation strategies using modern protocols (SAML, OIDC, OAuth 2.0, SCIM). * Lead integration and optimization of key IAM platforms including SailPoint, Okta, PingOne, Microsoft Entra ID, and other tools. * Drive Identity Lifecycle Management (LCM), Role-Based Access Control (RBAC), Privileged Access Management (PAM), and Just-In-Time access initiatives. * Develop automation scripts and Infrastructure as Code (Terraform) to improve provisioning, governance, and operational efficiency. * Serve as the primary IAM SME, providing technical guidance, troubleshooting complex issues, and mentoring other team members. * Work closely with InfoSec, Compliance, and Engineering teams to meet audit, regulatory, and security requirements. * Continuously improve IAM architecture, processes, and capabilities in a dynamic, fast-moving organization. * Support cloud IAM strategies across AWS, GCP, and other platforms. * Participate in on-call rotation and incident response related to identity systems. BASIC QUALIFICATIONS: * 6+ years of hands-on experience in Identity and Access Management. * Thorough understanding of IAM principles and modern security concepts, including Zero Trust, Least Privilege, Adaptive/Risk-Based Authentication, Attribute-Based Access Control (ABAC), Continuous Access Evaluation, and Identity Threat Detection and Response (ITDR). * Strong expertise in IAM protocols and standards: SAML, OIDC, OAuth 2.0, SCIM, and other federation protocols. * Strong expertise in IAM and federation protocols, with proven experience in architecting and implementing end-to-end federation solutions. * Hands-on experience with major IAM platforms, particularly SailPoint, Okta, PingOne, and Microsoft identity solutions. * Strong working knowledge of cloud platforms (AWS and GCP), Cloud IAM services, Terraform, and CI/CD practices. * Strong scripting and programming skills in Python and JavaScript/TypeScript, with extensive experience developing IAM workflows, automation, and integrations. * Demonstrated ability to lead technical initiatives and drive projects from design through implementation. This high-visibility role requires the ability to thrive in a fast-paced and ambiguous environment. The ideal candidate demonstrates extreme ownership, a collaborative no-ego mindset, and is comfortable taking the lead. This is a significant opportunity to shape the future of identity and security at the company. COMPENSATION AND BENEFITS $100,000 - $258,000 USD Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
MEET DEEPL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination. WHAT SETS US APART What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog. MEET THE TEAM BEHIND THIS JOURNEY As a Voice Product Evangelist, you will help bring DeepL Voice to market at scale. This is a customer-facing GTM role focused on supporting sales teams, leading Voice-specific customer conversations, and helping organizations understand and adopt real-time translation. You will work closely with Account Executives, Product, and Marketing to shape how Voice is positioned, demonstrated, and sold. YOUR RESPONSIBILITIES * Partner with Account Executives on Voice-related opportunities across enterprise customers * Lead Voice-specific discovery, demos, pilots, and customer presentations * Act as a subject-matter expert across DeepL Voice use cases (meetings, live conversations, APIs) * Support the creation and evolution of Voice sales materials, talk tracks, and playbooks * Enable sales teams through training sessions, deal support, and hands-on guidance * Represent DeepL Voice in customer meetings, workshops, and strategic engagements * Gather customer and field feedback to inform product positioning and roadmap discussions Product Advocacy * Serve as a public-facing expert and trusted voice for the product with enterprise customers, prospects, partners, and industry audiences. * Clearly communicate product vision, roadmap, and differentiated value to executive and technical stakeholders. * Translate complex technical capabilities into compelling business narratives aligned with enterprise use cases. Go-To-Market & Sales Enablement * Partner with regional sales leadership to achieve and exceed Voice financial goals * Partner with enterprise sales teams to support strategic deals through presentations, demos, workshops, and executive briefings. * Develop and deliver high-impact product messaging, demo flows, and proof points tailored to enterprise buyers. * Participate in key customer meetings, pilots, and evaluations as a product authority Thought Leadership & Community * Represent the company at industry conferences, webinars, customer events, and executive forums. * Create and deliver thought leadership content such as talks, blogs, whitepapers, and videos focused on enterprise challenges and trends. * Build credibility and influence within enterprise technology communities. Customer Feedback & Product Strategy * Act as the voice of the customer internally, bringing insights back to product management and leadership. * Gather feedback on enterprise needs, adoption barriers, and competitive positioning. * Help shape product strategy, roadmap prioritization, and packaging based on real-world usage. Cross-Functional Collaboration * Work closely with Product, Marketing, Sales, Customer Success, and Engineering to ensure consistent messaging and customer alignment. * Support launches of new features and capabilities. QUALITIES WE LOOK FOR * 6–10+ years of experience in B2B SaaS sales, specialist sales, solutions consulting, or product evangelism * Experience selling complex or emerging products that require customer education * Strong presentation and communication skills with both technical and business audiences * Ability to clearly articulate product value and real-world use cases * Comfort working cross-functionally in fast-moving, ambiguous environments * Interest in voice, AI, real-time systems, or communication technologies, plus API solution experience WHAT WE OFFER * Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. * Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. * Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. * Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. * Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally. * Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity. * 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. * Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. #LI-TB1 WE ARE AN EQUAL OPPORTUNITY EMPLOYER You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.
Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale. Click here to learn more about our Technical Services team. We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week. TYPICAL RESPONSIBILITIES OF THE TEAM INCLUDE * Diagnosing and resolving performance related issues * Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements * Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution * Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues * Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team * Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community * Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you! CANDIDATE PROFILE Required * 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance * Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams * Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership * Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues * Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations * Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications * Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives * Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions * Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations * Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans * Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews Desirable * Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred * Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations * Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) * Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning SUCCESS MEASURES * Within 30 days * Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products * Build initial rapport with the team and gain their trust * Within 60 days * Understand our global follow-the-sun processes and escalation processes * Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders * Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business * Within 90 days * Take assignment of and drive five (5) cases to closure to learn our internal processes * Have identified areas of efficiency for the team to scale * Effectively lead regional escalations and RCA’s when needed * At 120 days and onward * Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks * Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually * Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3263274319 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD