
Fresha · Bangkok
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care ind...
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Account Management Team Lead, South East Asia, you will be accountable for building relationships and driving monetisation of the Fresha platform. The role is focused on growing an existing portfolio of customers - it is not required to hunt or acquire new businesses.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. In this Role, you’ll get to: * Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners). * Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country * Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value. * Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth. * Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner. * Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter. * Responds to the needs and requests of hotel partners in a timely and effective manner. * Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager. What you’ll Need to Succeed: * Bachelor’s degree * Minimum 3 years of experience in business development and/or account management * Strong interpersonal skills & ability to influence both external / internal stakeholders * Experience in internet/e-commerce preferred * Ability to convince senior stakeholders with insight from data and problem-solving skills * Team player with a professional “get it done” attitude and work ethic * Proven success in acquiring, building & maintaining long term customer relationships * Adapts well to change and able to work in a fast-paced environment. * Ability to create new, innovative ideas, and drive workstream to create impact from those ideas. * Strong Proficiency in English and Thai It’s great if you have: * Experience in Travel industry PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Role Summary We are looking for a Technical Account Manager to own and scale Agoda’s Supply Tech Ecosystem. This role focuses on ensuring partners can reliably integrate and operate on Agoda’s platform across core supply capabilities such as ARI and content, while also enabling new use cases through the same integration layer. The role sits at the intersection of Product, Engineering, Supply, and Partners, and requires a hands-on individual who can combine technical depth with execution. The ideal candidate is comfortable using Python and SQL to automate workflows, analyze data, and build proof-of-concept solutions to validate ideas before they are scaled. Key Responsibilities * Own the technical and operational health of assigned partner integrations, developing a deep understanding of their systems, capabilities, limitations, and data models to drive scalable solutions across Agoda’s platform * Use Python scripting, SQL, and data analysis to monitor integration quality, identify recurring issues, quantify business impact, and continuously improve outcomes through data-driven insights * Design and implement automation, internal tooling, and lightweight proof-of-concept applications (e.g. scripts, dashboards, simple web apps) to reduce manual work, improve visibility, and validate ideas prior to formal product investment * Collaborate closely with Product and Engineering teams by providing clear problem definitions, technical context, and validated assumptions for partner–related initiatives * Support Supply and Commercial use cases enabled through partners, including B2B rates and other distribution-specific configurations, ensuring solutions are scalable and operationally sound * Take end-to-end ownership of initiatives from problem identification through execution, communicating clearly with internal stakeholders and external partners on progress, risks, trade-offs, and recommendations Required Skills and Experience * Strong proficiency in Python for scripting, automation, and data analysis * Strong SQL skills and experience working with large datasets * Solid understanding of APIs, authentication methods, and system-to-system integrations * Experience working with platform partners, integrations, or Channel Manager–like ecosystems * Ability to work independently, manage ambiguity, and make informed trade-offs Preferred Skills * Experience building lightweight internal tools or web applications (e.g. Django, Flask, FastAPI) * Experience with BI or reporting tools * Familiarity with hotel distribution concepts such as ARI, rate plans, and inventory * Experience automating workflows using schedulers, cron jobs, or background tasks Ways of Working * Strong sense of ownership and accountability * Hands-on, execution-focused, and comfortable building solutions directly * Data-driven and outcome-oriented * Clear and direct communicator who can work effectively across teams Why This Role Exists As Agoda’s Partner ecosystem continues to scale, integration complexity increases. This role exists to ensure partners are not only connected, but operating efficiently and delivering high-quality supply at scale, through the use of automation, tooling, and rapid experimentation. PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity You will own and shape accounting across multiple countries in a fast-moving, global OTA — not just running the books but rethinking how accounting creates strategic value. Partner closely with business leaders, tax authorities, auditors, external advisors, and Agoda’s group brands to deliver timely reporting and enable new product and market launches across multiple legal entities. This role blends accounting leadership, projects, and internal consulting. You’ll lead cross-functional projects to improve balance-sheet reconciliations, streamline one‑off adjustments, and design scalable end‑to‑end processes that reduce cycle times and strengthen controls. You’ll also help craft a long‑term vision for the teams you influence and mentor colleagues to raise technical and process capabilities. We encourage experimentation with AI and automation — from intelligent reconciliation to anomaly detection and predictive close timelines — turning novel ideas into production improvements that free the team for higher‑value analysis. If you’re motivated by systems transformation, measurable impact, and working in an agile environment with varied products and stakeholders, this role gives you the autonomy and scope to make it happen In this Role, you’ll get to: Financial Accounts * Prepare complete details and accurate accounts for all entities, including a group consolidation * Manage month-end and year-end closes in a fast-paced, deadline-driven and regulated environment, and drive continuous improvement of close processes * Report accurate, timely and insightful monthly management accounts and financial updates for management review * Motivate management accounting/nominal ledger team to take further responsibility for accounts input and preparation processes, and ensure career development in a supportive manner * Manage and liaise with auditors, IT review and tax computation processes from planning to filing in an efficient and effective manner * Collaborate with other finance managers to support overall department goals and objectives * Advise staff regarding the handling of non-routine reporting transactions * Manage and oversee the daily operations of the accounting department Accounting Controls * Ensure accounting, associated IT systems and internal control environment are in compliance with Corporate policy as well as SOX requirements and US GAAP. * Responsible for review of journal entries * Review reconciliations of all significant account balances including bank accounts and fixed assets, debtors and creditors, and report significant exceptions to management * Guides other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues Tax * Understand key concepts of tax returns (i.e. corporate income tax, withholding tax and indirect taxes) in foreign jurisdictions where the company has legal presence * Provide tax team with accurate information for the purpose of tax compliance in local and foreign jurisdictions Projects * Manage and implement the Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing and performing UAT, designing new workflow, monitoring post-go-live processes, and troubleshooting * Identify and drive process and technology improvement opportunities What you’ll Need to Succeed: * Bachelor’s or Master’s degree in accounting, Finance, or a related field. * 6+ years of accounting experience, with strong knowledge of full-set accounting and financial reporting. * Practical knowledge of internal controls and compliance and familiarity with international accounting standards. * Experience working with ERP systems and contributing to system, process improvement, or cross-functional projects. * Strong analytical and problem-solving skills, with the ability to improve processes and adapt in a fast-paced environment. * Strong communication, stakeholder management, and leadership skills. * Excellent command of written and spoken English. It’s good if you have. * Experience with Oracle ERP * Familiarity with US GAAP and practical experience with SOX * Professional accounting qualifications such as CPA, ACCA, CA, CMA, or equivalent. What you’ll get: * A relocation package including visa-sponsorship to help you and your family get here comfortably. * Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit * Employee resource groups for every culture and background * Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options. * Professional growth and learning budget, including several in-person development programs for each stage of your career. * The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few. #Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Reporting #Controlling #GL #CPA #Generalledger #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Reconciliation #FinancialOperations #ClosingActivities PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.