Area Manager, Agoda B2B

Area Manager/Senior Area Manager, Thailand

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity:  As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams.   In this Role, you'll get to:   * Lead the implementation of market strategy in Thailand.  * Lead, inspire, coach and develop teams to grow our local business.  * Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage.  * Deliver on country commercial and profitability targets.  * Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities.  * Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.  * Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements.  * Attend and participate in relevant industry events.  What you'll Need to Succeed:  * More than 6 years of professional experience  * Proven strong leadership skills, team leader and team player is a must  * Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships  * Relevant sales, business development or general management experience  * Deep numerical and analytical skills and attention to details  * Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders  * A curious mindset, energized by and adapt well to changes  * Be creative and innovative  * Professional “get it done” attitude and work ethic  * Experience in e-commerce, online or tech business preferred  * Fluency in English is required  It's Great if you have:  * Travel-related or OTA experience a bonus      PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Strategic Account Manager/Senior Strategic Account Manager, Thailand

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.   In this Role, you’ll get to: * Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).   * Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country   * Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.   * Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.   * Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.   * Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.   * Responds to the needs and requests of hotel partners in a timely and effective manner.   * Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.   What you’ll Need to Succeed:  * Bachelor’s degree   * Minimum 3 years of experience in business development and/or account management   * Strong interpersonal skills & ability to influence both external / internal stakeholders   * Experience in internet/e-commerce preferred   * Ability to convince  senior stakeholders with insight from data  and problem-solving skills  * Team player with a professional “get it done” attitude and work ethic   * Proven success in acquiring, building & maintaining long term customer relationships   * Adapts well to change and able to work in a fast-paced environment.   * Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.    * Strong Proficiency in English and Thai It’s great if you have:   * Experience in Travel industry         PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Principal HR Business Partner (Chicago)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ABOUT ROCKET TRAVEL BY AGODA Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms.  We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth.  We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers.  Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams.  Get to Know our Team:  The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.  The Opportunity: We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North America Region. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships. You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.   In this Role, you’ll get to: * Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success. * Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities. * Lead and influence cross-functional initiatives that support business transformation and organizational growth. * Anticipate business needs and implement proactive, scalable HR solutions that add long-term value. * Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends). * Lead talent identification, development, and succession planning to build a strong leadership pipeline. * Support organizational design, workforce planning, and change management to keep Agoda agile and competitive. * Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement. * Manage, in partnership with People Centre of Expertise, employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters. * Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws. * Drive learning and development initiatives to build skills and support career growth. * Mentor and coach HR colleagues and business leaders, building people leadership capability across the region. * Champion a culture of feedback, continuous learning, and high performance. * Ensure strong governance, compliance, and risk management in all people practices. This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.  What You’ll Need to Succeed: * Bachelor’s Degree in Human Resources or a related field is required. * 8–10 years of progressive HR experience, including 3–5 years in a senior HRBP/HR leadership role, and a minimum of 5 years operating across North America (United States, Canada, LATAM) with demonstrated familiarity with federal, state/provincial labour laws, cross‑border employment practices, and compliance obligations. * Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment. * Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset. * Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams. * Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design. * Experience in workforce planning, organisational agility, and leading large-scale change/transformation initiatives across multiple markets. * Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels. * Ability to cope well with ambiguity and change. * Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results. * Fluency in written and spoken English, with strong communication skills to effectively convey complex information.   It’s Great if You Have:  * Curiosity, ready to challenge current practices and perspectives. * Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best. * Great sense of ownership and reliability. * Multicultural or International Experience. * Humility, flexibility, good interpersonal skills. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. The range for  the Chicago area is 141,000-166,000.   E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)         PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.