
Agoda · Bangkok
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for tra...
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by
their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working
together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across
our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If
you’re ready to begin your best journey and help build travel for the world, join us.
The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department.
We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda
Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments
optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda.
We are looking for a talented, results-oriented Manager, Fintech Commercial to join the Agoda finance team. You will have:
business cases.
Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in
environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are
organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented
manner.
incremental revenue streams
payments deal economics
experience in online or e-commerce business preferred
performance as your day-to-day job
since strong business acumen is required in this role
revenue growth and margin improvement
strong work ethic
#Manila #Kualalumpur #Singapore #Fintech #India #Bangkok #Thailand #Malaysia #Netherlands #Sweden #UK
PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize
attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at
Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity
regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity,
disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details
removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited
third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the
candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: The Senior Treasury Manager – Banking and Strategy supports BKNG Treasury dedicated to the Agoda brand, leading the organization and execution of global banking operations across the Americas, EMEA, and APAC.. The role spans bank relationship management (including banking wallet), commercial management (fees and interest), banking infrastructure, and treasury strategy, reporting to Director, Corporate Treasurer dedicated to Agoda brand with a dotted line to Global Head of Banking, Strategy and Technology in Amsterdam. You will develop regulatory-compliant banking solutions and connectivity in collaboration with the Center of Expertise in Amsterdam, elevating capabilities through continuous improvement, AI automation, and robust controls. You will drive strategy execution for complex initiatives (e.g., Connected Trip, regulated payments), through funds flow target operating model design, deliver data-driven recommendations to senior stakeholders, and enable efficient ways of working across Treasury via planning, budgeting, and service management. As a people manager, you will inspire, mentor, and coach a high-performing team, fostering an environment of continuous growth and accountability. By championing their professional development, you will empower your team to navigate complex financial landscapes and collectively deliver high-impact, strategic results for the business. Last but not least, while initially dedicated to Agoda, your scope may expand over time to support other brands within the Booking Holdings portfolio across the region. What You’ll Do: * Lead and support global banking operations across Americas, EMEA, and APAC; oversee bank relationship management (wallet, fees), banking infrastructure, and treasury strategy. * Develop fit-for-purpose, regulatory-compliant banking products/solutions; ensure effective banking connectivity is adopted by brands (SWIFT Net, H2H, TMS Payment Hub and API) in partnership with the Center of Expertise. Leveraging latest file format standards. * Contribute in driving high-stakes commercial negotiations with global core and non-core banking partners, focusing on bank fees, credit interest conditions, and advanced cash management techniques (I.e. account balances’ yield enhancement, pooling, FX SWAP, POBO/ ROBO setup and cash repatriation from regulated markets). * Work closely with other BKNG Treasury locations to ensure adherence and compliance within the global Bank Account Management (BAM) and Banking Administration (KYC, signatory management, report and banking platform user access management) processes. * Contribute actively in the development of banking and strategy processes policies, playbooks, procedures, and governance frameworks. * Drive continuous improvement: identify gaps, automate processes, and adopt technology with Treasury Data Science/Analytics and Banking Technology teams based in Amsterdam. * Design, implement, and maintain process and control frameworks to meet SOX/business control requirements and manage banking operational risks; align with banking policies and guidelines. * Own key performance deliverables within established governance; ensure business resilience and continuity for global banking operations. * Plan and deliver complex, cross-functional initiatives across agencies, payments, and new revenue models; align stakeholders and outcomes. * Partner with Treasury SMEs, Finance, and cross-functional teams to communicate findings, blockers, dependencies, and recommendations; influence up to SVP level. * Lead Banking and Strategy advisory for new verticals/products; negotiate with banks/fintechs; run workshops to define target operating models and ensure policy adherence. * Lead annual planning and the design of longer-term banking operating model (people, systems, processes) aligned with company strategy. * Ensure compliance with banking, payments, tax, legal, and AML/sanctions regulations. * Act as an innovation catalyst across Treasury and Finance by exploring opportunities, validating use cases, and supporting implementation of innovative solutions. * Champion process improvement, waste reduction, AI automation, adoption of new technologies, and Six Sigma principles. Required Qualifications: * 'Bachelor's degree required; Master's degree in Finance or related field preferred. Professional treasury qualification such as CTP (Certified Treasury Professional) or AMCT (Diploma in Treasury Management, ACT) is advantageous. 12+ years of relevant experience.' * Proven expertise in bank relationship management (banking wallet), commercial management (fees, interest), and service level management (technical SLAs). * Strong understanding of banking connectivity and technologies (SWIFT/API/H2H, Open Banking), bank account management, treasury management systems, and high-level payments architecture. Experience designing integrations across TMS, ERP, and banking platforms. * Deep experience across banking, treasury, and financial services, including advanced FX, cash management, and risk management techniques. * Advanced analytical skills; able to structure ambiguous problems, decompose into workstreams, and drive data-driven decisions. * Excellent English communication and interpersonal skills; strong stakeholder management up to SVP level, with consensus building and conflict resolution. * Skilled in persuasion and negotiation to drive adoption of policies, target operating models, and solutions; experienced in leading workshops. * Proven ability to lead cross-functional collaboration in a highly matrixed, complex environment; can influence broader strategy and vision. * Sound judgment and trusted advisor to leadership; willingness and ability to mentor, inspire, and coach colleagues to enable One Team success. * Demonstrated end-to-end global project delivery in product and/or commercial initiatives such as safeguarding models and compliance for regulated entities, global banking and payments solutioning, systems and technology enablement, global cash and liquidity management, and/or global risk management. * Lead the design and development of compliant, scalable, and commercially competitive end-to-end fund flow models accounting for evolving business models and cross-brand initiatives involving complex markets such as in Asia regions. * Proven track record of optimizing fund flow costs, in domestic Asian markets, and cross border between domestic Asian markets and G10 markets. #LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #London #Spain #Mexico PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About the Department The Collections Department plays a key role in maintaining Agoda’s financial health by ensuring timely and accurate recovery of outstanding receivables. The team manages the end‑to‑end collections cycle, covering billing and invoicing, payment mapping, credit management, collections follow‑ups, cash application, and account reconciliations. We collaborate closely with Finance, Billing, Operations, Customer Service, and Supply teams to resolve discrepancies, support partners, and maintain accurate financial records. The department also works with product and tech teams to enhance tools, streamline workflows, and drive automation. In addition to daily operations, the team supports strong working‑capital management by monitoring AR performance, identifying risks early, and driving initiatives to reduce overdue balances. With a data‑driven and process‑focused approach, the Collections team continuously seeks opportunities to improve efficiency, strengthen controls, and support Agoda’s scalable growth. About the Role As Assistant Manager/ Manager, you oversee key collection activities to ensure timely recovery of receivables and maintain high process accuracy. You coach and support a team of Collection Officers/Analysts, work with internal and external stakeholders to resolve billing and payment issues and ensure consistent adherence to Agoda’s financial and compliance standards. You will help identify operational gaps, support improvements to SOPs and workflows, and contribute to system enhancements in collaboration with product and tech teams. The role also plays an important part in maintaining healthy cash flow by monitoring AR health, ensuring timely follow‑ups, and supporting initiatives to reduce overdue balances. Overall, you help promote a culture of continuous improvement, operational discipline, and data‑driven decision making within the Collections team. 1. Collections Management * Oversee day‑to‑day collections activities to ensure timely follow‑up and resolution of outstanding accounts. * Monitor aging reports and collection KPIs, taking proactive action on high‑risk or overdue accounts. * Review escalated cases, complex disputes, and payment issues, providing clear guidance to the team. * Support dispute resolution by partnering with Billing, Finance, Operations, and Customer Service. * Ensure accuracy in collections workflows, including invoicing, payment mapping, cash application, and account reconciliation. 2. Team Leadership & Coaching * Lead, mentor, and develop collection officers/analysts to improve performance and productivity. * Conduct regular 1:1s, team meetings, and training sessions on negotiation techniques, SOP updates, and policy requirements. * Set performance targets and support the team in achieving monthly, quarterly, and annual KPIs. 3. Stakeholder Management * Collaborate with internal teams such as Finance, AR/AP team, Supply, Operations, and Customer Service to resolve discrepancies and ensure accurate account reconciliation. * Communicate professionally with external partners, clients, or suppliers regarding overdue invoices, payment statuses, and dispute management. * Escalate critical issues to management with clear analysis and recommendations. 4. Reporting & Analysis * Prepare regular reports on collection performance, aging status, dispute trends, and risk areas. * Analyze AR data to identify patterns, root causes, and areas for process improvement. * Support audits and ensure documentation and compliance with internal controls. 5. Process Improvement & Compliance * Ensure all collection activities comply with company policies and financial regulations. * Support SOP updates, workflow improvements, and system enhancements. * Contribute to automation initiatives and reduction of manual processes. * Maintain consistent documentation aligned with Agoda’s financial standards. 6. People & Culture * Support the development and performance of Collection Officers/Analysts through regular coaching, feedback, and on‑the‑job guidance. * Help foster result-driven, customer‑focused, and data‑oriented team culture. * Ensure team members follow consistent processes, share knowledge effectively, and stay aligned with updated policies and standards. Qualifications * 8+ years of experience in Collections in a global business; at least 2 years in a leadership role. * Proven track record of improving DSO, reducing aging, and strengthening cashflow predictability in high-transaction-volume environments. * Strong leadership and people‑management capabilities. * Analytical mindset with attention to detail. * Ability to prioritize and manage multiple tasks in a fast‑paced environment. * Experience working in a fast‑paced, high‑volume environment with structured KPIs. * Solid understanding of accounting, billing systems, payment reconciliation, and risk frameworks. * Strong analytical, communication, and stakeholder-management skills. Preferred Qualifications * Experience in travel, fintech, e-commerce, logistics, or other high-velocity receivables industries. * Hands-on experience with CRM/collections platforms (e.g., High-Radius, Collection Hub, D365, Salesforce), billing engines, and data-visualization tools. #Thailand #Bangkok #ThailandFinanceJobs #ThailandAccounting #Malaysia #KualaLumpur #MalaysiaFinanceJobs #MalaysiaAccounting #Vietnam #HoChiMinhCity #Hanoi #VietnamFinanceJobs #VietnamAccounting #Indonesia #Jakarta #IndonesiaFinanceJobs #IndonesiaAccounting #Philippines #Manila #PhilippinesFinanceJobs #PhilippinesAccounting PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity We are hiring a Senior Program Manager / Principal Program Manager, Finance & Controllership to lead complex, high-impact initiatives across Finance, Controllership, and broader business functions. This role is best suited for someone with strong business, finance, and accounting acumen who can operate effectively in ambiguous environments and connect the dots across business models, accounting treatment, operating processes, controls, systems, reporting, and tax considerations. The scope of the role goes beyond process improvement or project coordination. The person in this role will help shape and drive initiatives such as setting up new business units, designing scalable finance and accounting structures, improving financial operations, and solving cross-functional business problems that require sound judgment across finance, operations, and systems. We are looking for someone who is highly logical, learns quickly, and is able to move fluidly between strategy and detail — someone who can independently structure complex problems, challenge assumptions, and turn ambiguity into practical, executable solutions. Key Responsibilities * Lead end-to-end delivery of strategic and operational initiatives across Controllership, Accounting, Finance Operations, and business transformation. * Structure ambiguous business problems into clear workplans, decision points, and actionable recommendations. * Partner with Finance, Accounting, Tax, Legal, Product, Systems, and Operations teams to design practical solutions that are operationally scalable and financially sound. * Evaluate implications of changes across accounting, reporting, controls, tax, legal-entity setup, systems, and operating processes. * Help design and implement finance-ready operating models for new business initiatives, organizational changes, or structural changes. * Drive clarity on business requirements, governance, milestones, interdependencies, and execution risks. * Prepare high-quality materials for senior stakeholders and leadership, including decision memos, steering updates, and recommendations with clear trade-offs. * Go beyond coordination by diving into details where needed to validate assumptions, solve issues, and move execution forward. * Establish practical frameworks, templates, and methodologies that improve consistency and execution quality across projects. Examples of Initiatives You May Lead * Setting up new business units or operating models, including finance process design, accounting considerations, reporting readiness, and governance requirements. * Designing accounting and finance structures to support new products, new markets, or organizational changes. * Driving improvements in core finance operations such as AP, AR, collections, credit risk, reconciliations, and close-related processes. * Solving cross-functional issues that require balancing business needs with accounting, tax, control, and system constraints. * Leading finance transformation projects involving process redesign, policy interpretation, data flows, controls, and operating model changes. * Supporting strategic decisions where financial, operational, and structural implications need to be assessed holistically. Required Qualifications * 7+ years of relevant experience in program management, finance transformation, controllership, strategic finance, accounting operations, consulting, or similar roles. * Strong understanding of accounting, finance operations, and controllership concepts, with the ability to apply this knowledge in real business situations. * Proven ability to structure and drive ambiguous, cross-functional problems that require both strategic thinking and hands-on execution. * Demonstrated experience working on initiatives involving some combination of business processes, accounting treatment, reporting, controls, operating models, systems, and governance. * Ability to assess issues holistically and connect implications across business, finance, tax, accounting, and operational dimensions. * Strong executive communication skills, with the ability to synthesize complexity into concise recommendations and decision-ready materials. * High ownership and strong follow-through; willing to dive into details rather than operate only at a coordination level. * Excellent written and verbal communication in English. * Ability to thrive in a fast-paced environment. Preferred Qualifications * Experience in finance controllership, accounting advisory, strategic finance, or business transformation. * Background in industries such as travel tech, e-commerce, fintech, or other fast-paced, complex operating environments. * Familiarity with entity setup, intercompany structures, accounting policy interpretation, reporting structures, or tax/control considerations. * Experience working with or alongside Product, Systems, or Data teams, while representing a strong business/finance perspective. * CPA, CA, ACCA, CFA, or other relevant finance/accounting qualifications are a plus. * Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. Key Skills & Attributes * Strong business and finance judgment * Highly logical and quick to learn * Able to connect the dots across different domains * Comfortable with ambiguity and problem solving * Hands-on, detail-oriented, and execution-focused * Structured thinker with strong communication skills * Confident engaging senior stakeholders while remaining practical and grounded in the details #LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Colombia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.