
fonio · Barcelona
We build AI phone assistants for small and medium-sized businesses – so they never miss a call again and can focus on what matters most. Our AI answers every c...
We build AI phone assistants for small and medium-sized businesses – so they never miss a call again and can focus on what matters
most.
Our AI answers every call automatically. But voice is just the beginning. Our vision is to build the first fully automated CRM
system in the world.
8,000+ customers. >€5M ARR. ~30% monthly growth. Target by EOY: €30M.
We live ownership. You own your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio, you'll build
alongside the smartest and most ambitious people around.
Apply now and become part of one of Europe's most insane growth stories!
As a Forward Deployment Engineer for our Spanish and Italian markets, you work directly at the intersection of product and
customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers –
including integrations, automations, and ongoing optimization.
You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across both
the Spanish and Italian markets. This is a Barcelona-based role, ideally suited to someone who can operate natively in both
Spanish and Italian.
district (lunch & dinner included)
ABOUT FONIO We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love. Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM. 8.000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M. We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around. Join us now to be part of one of Europe's most exciting growth stories! YOUR ROLE As Customer Success Manager for the Italian market, you are the primary point of contact for your customer cohort (of SMBs) once they've signed. You own their success, satisfaction, and retention end to end. You actively build relationships, identify value drivers, and ensure every customer gets the most out of fonio. You'll spend most of your time in calls and meetings with customers. WHAT TO EXPECT * Own a portfolio of Italian SMB customers across their full lifecycle * Build relationships, surface value, and find new use cases for AI agents to keep customers engaged * Run check-ins and proactive calls based on usage signals (low engagement, expansion opportunities, setup friction) * Work with a ready-made pipeline and clear playbooks, with room to test your own initiatives * Maximize the value generated from each customer in your portfolio * Support customers in setting up their AI assistant; coordinate with developers for complex setups * Spot churn risks early and act on them * Manage your activity autonomously in HubSpot WHO WE'RE LOOKING FOR * 2–5 years in Customer Success, Account Management, Forward Deployment Engineer or a technical client-facing SaaS/B2B role * Ideally a strong technical understanding — comfortable understanding API documentation and error logs to troubleshoot customer setup issues independently * Experience with tools like n8n, make.com, codex or similar * An affinity for tech / AI products is a real plus * Native or C2 Italian, strong English * Structured, autonomous, results-driven * You build trust easily with customers, by phone or video * You take initiative, test, iterate, and don't wait to be told what to do * Comfortable with CRM (ideally HubSpot) and data-driven workflows * Willing to relocate to Vienna for 1–2 months initially WHAT WE OFFER * €60,000–80,000 OTE * Equity: you help build it, you should own a piece of it * Equipment of your choice * A product that sells itself and that customers love (4.5 stars on Trustpilot, Google, and OMR) * Regular team offsites * Office in Vienna or Barcelona, onsite, in an ambitious team that wants to do the most exciting work of their careers HIRING PROCESS 1. 15 min intro call 2. 30 min skill interview 3. 30 min getting to know the country's Go-to-Market manager 4. 20 min culture call with our Founders
At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. At Bynder, we believe security should never be an afterthought. We’re looking for a Security Engineer who thrives in a growth-oriented environment, someone who sees security as a starting point, not the finish line. If you’re hands-on by nature, energized by breadth, and serious about building security that actually scales in a cloud-native SaaS environment, you’ll feel right at home here. MEET THE TEAM We’re Bynder’s Security team: pragmatic, sharp, and relentlessly focused on enabling secure growth. We favor automation over repetition, integrations over point solutions, and smart security design over checkbox compliance. You’ll report directly to the VP Information Security and work alongside an Associate Security Engineer who brings strong application security and tooling chops. Together, you’ll cover the full security stack: AppSec, cloud, detection, and governance across a modern, cloud-native SaaS platform used by thousands of brands worldwide. Security at Bynder is a team sport. We work hand-in-hand with Platform teams, engineering, and business stakeholders to challenge assumptions, take calculated risks, and continuously raise the bar. It’s how we scale securely, and it’s part of how we win together. WHAT YOU’LL DO * Plan and (help) execute penetration tests against web applications, APIs, and cloud infrastructure, and manage external pentest engagements including scoping, vendor coordination, and remediation tracking. * Embed security across the full SDLC: leading threat modeling, security assessments, and vulnerability remediation in close collaboration with our engineering and product teams. * Own and evolve our cloud security posture across our AWS environment, working with Wiz (CSPM, CNS, Code, AI Security) to drive risk prioritization, misconfiguration remediation, and shift-left security workflows. * Champion security controls within our CI/CD pipelines, from IaC scanning and SAST integration to secure deployment practices, working closely with DevOps and development teams. * Support security incident response, investigation, containment guidance, and post-incident review and help mature our detection and response workflows over time. * Translate compliance requirements (SOC2, ISO 42001, GDPR) into concrete technical controls and act as a technical point of contact for customer security discussions, questionnaires, and enterprise onboarding. * Conduct vendor and third-party security risk assessments to protect our supply chain and advise on emerging AI/ML security risks as these technologies become more deeply embedded in our product. * Share knowledge and raise the craft, you’ll naturally become a technical anchor for your teammate and a collaborative voice across engineering on what good security looks like in practice. WHAT YOU BRING * 3–7 years of hands-on experience in application security, cloud security (AWS), or a broad security engineering role. * Proven experience conducting penetration tests on web applications, APIs, and/or cloud environments, with a solid grip on OWASP Top 10 and common vulnerability classes. * Solid understanding of AWS security: IAM, VPC design, cloud-native architecture and a clear intuition for what secure cloud infrastructure looks like. * Familiarity with application security testing tools (SAST, DAST) and a practical understanding of DevSecOps: you know where to plug in and how to make it stick with developers. * Strong communication skills, you can explain security risks clearly to both engineers and non-technical stakeholders, and you don’t default to “no” when there’s a smarter path forward. * A growth mindset and genuine curiosity, you’re comfortable operating across domains, actively building skills you don’t yet have, and you see a broad scope as an opportunity, not a burden. BONUS POINTS IF YOU… * Have hands-on experience with Wiz, or other CSPM/CNAPP platforms. * Hold an offensive security certification (OSCP or similar) or have contributed to bug bounty programmes. * Have experience with AI/ML security risks and frameworks (OWASP LLM Top 10, MITRE ATLAS). * Write security scripts, tinker with tools, or keep a personal GitHub with automation or research projects. * Have experience with Terraform or IaC security scanning. * Have hands-on experience with Kubernetes and container security. * Are familiar with common programming languages (e.g. Python, Java, Scala) and can read and reason about code to support security reviews WHAT WE HAVE * Challenging and inspiring work environment * Learning and Development budget * Commuting budget * Mental Health and Well-being Support * Bynder Love "stipend” * Unlimited vacation policy * Volunteer Time Off * Team and Company activities * Complimentary Lunches and Snacks If you don’t tick every box but you’re the kind of person who figures things out, speaks up, and raises the standard around you, we’d still love to hear from you. OUR COMMITMENT Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. #LI-Hybrid #LI-MF1
About the team and your role? We are currently looking for integration consultants that are passionate about integration and understand what it takes to deliver TOP quality integration solutions to our clients and partners. You have an eagle-eye for identifying the integration challenges and the ability to translate those same business challenges into the best integration solutions. You can listen and stay calm under pressure and can be the linking pin between business and IT. You have seen integrations in different shapes, sizes, and colors, you can integrate any to any, either on-premise or cloud. You advise our clients about the best integration strategies based on best practices, analysts' recommendations, and architecture patterns. Last but not least, to be successful in this position we expect you to apply your strong consultancy & integration skills. Part of your responsibilities is to support the different developing teams during the entire lifecycle of an interface, from requirements gathering, analysis, design, development, testing, and handing over to operational support. We are looking for experienced Enterprise Integration Consultants to join our team. The ideal candidate has: * Strong knowledge of integration principles and consultancy skills to be able to translate business to IT requirements. * Hands-on experience in the integration of SAP and non-SAP systems in A2A and B2B scenarios. * In-depth technical, functional, and architectural expertise in integrating applications using different technologies such as but not limited to; REST, SOAP, ALE-IDocs, EDI, RFC, XI, HTTP, IDOC, JDBC, File/FTP, Mail, JMS. * Solid middleware knowledge and web service skills. * Good understanding of REST API and Web Services. * Extensive experience with integrating 3rd party applications using Rest based services. * Create and enhance numerous test scripts to handle changes in the software. * Used Postman & SOAPUI for rest service testing. * Provided pre-and post-production deployment support end to end. * Proven experience with full life cycle Integration implementation or rollout projects * Demonstrated experience with deliverables planning, client-facing roles, and high pace environments. What is Rojo all about? Rojo Integrations helps enterprises transform integration into a strategic advantage. We connect systems, processes, and people through AI-driven integration and intelligent automation - creating seamless digital ecosystems that are agile, scalable, and built for growth. From strategy and consultancy to managed services and integration software, Rojo delivers end-to-end solutions that simplify complex enterprise landscapes and give businesses real-time visibility and control over critical processes. With deep SAP expertise and strategic partnerships with SAP, Coupa, Solace, SnapLogic, and Splunk, Rojo supports global enterprises from offices in the Netherlands, Spain, and India. Trusted by global Bluechip companies such as Siemens, AkzoNobel and EPS, we deliver tailored services to meet unique business needs. We don’t just connect systems; we ignite greatness in every integration. Requirements to succeed in this role * 6+ Years of experience using SAP PO, SAP Cloud Integration, SnapLogic, Boomi, and/or API Management. * Quick Learner and adapt to the new tools and technologies and evaluate their test applicability. * Team Player with good technical, analytical, communication skills and client-driven mindset. * A bright mind and ability to understand a complex platform. * Ability to understand technical/engineering concepts and to learn integration product functionality and applications; * Demonstrated user-focused technical writing ability. Must be able to communicate complex technical concepts clearly and effectively. * Strong analytical and problem-solving skills. * Ability to work independently in a dynamic environment. * Ability to work on multiple complex projects simultaneously. * Strong interpersonal communication skills. Effectively communicates in one-to-one and group situations. * At least three years of previous experience in a similar role. Additional desired skills: * You have at least a Bachelor’s degree in computer engineering or a related field * Experience with any API Management Platform * Experience with Distributed Streaming Platforms and Event-based Integration Architecture such as Kafka * Extensive experience in integration of SAP and non-SAP systems in A2A and B2B scenarios using SAP Integration Suite or Cloud Integration (CPI) * Experience in integration with main SAP backend systems (SAP ERP, SAP S/4HANA, SAP S/4HANA Cloud) * SAP PO experience in programming UDF’s, Modules, Look-Ups (RFC, SOAP, JDBC), BPM, Inbound and Outbound ABAP Proxies. * Extensive knowledge of Java, JavaScript and/or GroovyScript * Good understanding CI/CD concepts * Speak and write English fluently * Affinity and experience with integration platforms/software like Boomi, SAP Cloud Integration, or SnapLogic is desirable What do we offer? * The chance to gain work experience in a dynamic and inspiring environment and launch your career * Plenty growth opportunities while working in a high energy and fun environment. * The opportunity to work on innovative projects with colleagues who are genuinely proud of their contribution * Training and mentoring to support your professional development with a yearly education budget * International atmosphere with Multicultural environments (+- 20 nationalities) * Several well-being and team-building activities, with a yearly well-being budget * A global, inclusive and diverse working climate within a world conscious organisation * Plus, other exciting benefits specific to each region. We welcome people of all backgrounds and identities, and we’re committed to creating a place where everyone can thrive. We are looking forward to receiving your application, but please note, that only applicants with an EU citizenship or a valid residency/work permit will be considered for this role. Great people rarely fit completely into job descriptions. If you’re curious, driven, and excited by what we’re building, apply - even if your experience doesn’t match every bullet point. Different perspectives make better ideas, stronger teams, and better outcomes for our customers. Come build with us.