Stores & Despatch Operator

Stores & Despatch Manager

TechPoint

INTRODUCING TECHPOINT TechPoint Group are now one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey. THE ROLE The Stores Manager is responsible for the efficient, accurate, and secure management of all materials within the company’s stores function. This includes overseeing goods-in, material handling, storage, consumables, component traceability, and kitting activities to support PCB assembly, box build, and other EMS manufacturing operations. The role ensures materials flow smoothly through the business, supporting production schedules, minimising shortages, and maintaining full compliance with quality, traceability, and health and safety standards. Stock & Inventory Management * Maintain accurate stock levels of electronic components, PCBs, mechanical parts, and consumables, ensuring full batch/lot traceability. * Manage and optimise storage systems (FIFO, LIFO, moisture-sensitive device handling, ESD compliance, etc.). * Conduct regular cycle counts and support annual stock takes, investigating and resolving discrepancies. * Monitor and reduce excess/obsolete stock in coordination with procurement and planning teams. * Ensure correct handling and storage of Moisture Sensitive Devices (MSD) in accordance with IPC/JEDEC standards. Goods-In & Material Handling * Oversee goods-in processes, including inspection, verification, booking-in, and rejection/return handling. * Work closely with Quality to resolve non-conforming material issues. * Ensure all incoming stock is processed efficiently to support production demand. Kitting & Production Support * Oversee and improve the kitting process for SMT and Through-Hole production lines, ensuring kits are complete, accurate, and ready on time. * Work closely with Production, Planning, and Engineering to ensure material availability for build schedules. * Support fast-turn/prototype builds with efficient material handling. Despatch * Oversee all despatch activities to ensure finished goods are packed, labelled, and shipped accurately and on time. * Ensure correct documentation is produced for UK, EU, and international shipments (commercial invoices, packing lists, export labels, courier manifests, etc.). * Liaise with customers, couriers, and internal teams to confirm delivery requirements and ensure on-time despatch. * Maintain packaging standards for PCBs, electronics assemblies, and sensitive equipment (ESD-safe, anti-static, moisture protection). * Ensure full traceability of shipped product with correct serial, batch, or date-code records. * Manage despatch scheduling to meet customer deadlines while maintaining accuracy and compliance. Systems & Reporting * Manage all stores-related activity through the company’s ERP/MRP system. * Produce reports on inventory accuracy, shortages, stock movements, and KPI performance. * Support continuous improvement initiatives focused on material flow, accuracy, and efficiency. Leadership & Team Management * Lead, train, and develop the stores team to ensure high performance and compliance with procedures. * Create a culture of accountability and continuous improvement within the stores function. * Ensure adequate staffing levels to support production schedule demands. Compliance, Safety & Quality * Ensure stores and handling processes meet ISO9001, AS9100 (if applicable), and customer-specific traceability requirements. * Uphold ESD, MSD, and general handling best practices. * Ensure the workplace is safe, tidy, and compliant with UK health and safety regulations. ABOUT YOU Essential * Previous experience in a Stores/Warehouse/Despatch management role * Strong knowledge of traceability, and manufacturing material flows. * Experience using ERP/MRP systems for stock control and despatch. * Excellent organisational skills and attention to detail. * Strong leadership, communication, and team-development skills. Desirable * Previous experience in a Stores/Warehouse/Despatch management role within an EMS, electronics, or manufacturing environment. * Knowledge of ESD and electronic component handling. * Familiarity with IPC/JEDEC standards and MSD handling. * Experience in export/shipping compliance and courier platforms. * Lean/5S/continuous improvement experience. * Experience supporting SMT/TH production environments. WHY US? * 20 days holiday (based on working a 4 day week compressed hours) plus Christmas shutdown * Your birthday as an additional day off * Private Healthcare  * Health cash plan * Company sick pay * Bonus Scheme * Life insurance of 4 x your annual salary * Up to 5% employers pension contribution salary sacrifice  * Option to buy up to 5 days of holiday  * Enhanced Parental leave pay * Cycle to work scheme  * Home and Tech salary sacrifice scheme * EV car scheme * Free will writing service

Trailer and Dispatch Manager

Unknown Employer

Pay Range: $65,000 to $75,000    Employment eligibility is verified through E-Verify     Job Summary The Trailer and Dispatch Manager is responsible for overseeing company-wide trailer scheduling, delivery, and dispatch operations across multiple regions. This includes negotiating, managing, and forecasting the movement of empty and loaded trailers between markets, maintaining visibility of trailer inventory, and ensuring timely delivery to and from retail locations, warehouses, and donation centers. The role also provides leadership and oversight to the dispatch teams in each region, ensuring consistent communication with drivers and donors, efficient routing, and adherence to safety and service standards. The Trailer and Dispatch Manager will work closely with regional and local transportation leadership to align trailer logistics and dispatch performance with company goals. Key Responsibilities * Oversee all aspects of trailer scheduling, allocation, and movement across regions to ensure efficient utilization and timely deliveries. * Manage dispatch operations across multiple locations, ensuring consistency, accuracy, and professionalism in all donor and driver interactions. * Supervise Lead Dispatchers and provide direction, training, and support to ensure efficient daily operations. * Maintain visibility and reporting of trailer levels, locations, and condition across all markets. * Collaborate with regional and local leadership to coordinate trailer needs for donation centers, retail stores, and outbound shipping. * Analyze dispatch and trailer data to identify opportunities for efficiency, cost reduction, and service improvement. * Ensure compliance with all safety, DOT, and company standards in daily operations. * Support the implementation of new systems, tools, and processes related to trailer management and dispatching. * Attend leadership and operations meetings to align on priorities, performance, and planning. * Represent the organization’s mission and service standards through effective leadership, communication, and professionalism.   Qualifications * Proven experience in trailer logistics, dispatch operations, or fleet management preferred. * Strong leadership skills with experience managing multi-site or remote teams. * Excellent organizational and communication abilities with a focus on operational execution. * Proficiency in dispatch or fleet management software and Microsoft Office applications. * Ability to work in a fast-paced environment and adapt to shifting priorities. * Flexibility in schedule to meet operational needs. * High school diploma or GED required; additional education in logistics or transportation management preferred. Physical Requirements * Ability to sit or stand for extended periods while working at a computer or dispatch station. * Must be able to lift up to 25 pounds occasionally to move office materials or assist with trailer inspections. * Occasional exposure to warehouse or yard environments requiring walking on uneven surfaces or in varying weather conditions. * Ability to travel between markets or dispatch centers as needed. * Must maintain visual and auditory acuity to communicate effectively and review dispatch and trailer data accurately. * Ability to travel up to 20% of the time to dispatch centers, warehouses, and field locations as needed. Work Environment * Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role. * Noise Level: The work environment is noisy. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role. * Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role. * Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role. * Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.   Language Requirements Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position entails interactions with customers, donors, and colleagues who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, reading street signs, as well as the ability to communicate verbally and in writing in English, is necessary.   We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

Trailer and Dispatch Manager

Unknown Employer

Pay Range: $65,000 to $75,000    Employment eligibility is verified through E-Verify     Job Summary The Trailer and Dispatch Manager is responsible for overseeing company-wide trailer scheduling, delivery, and dispatch operations across multiple regions. This includes negotiating, managing, and forecasting the movement of empty and loaded trailers between markets, maintaining visibility of trailer inventory, and ensuring timely delivery to and from retail locations, warehouses, and donation centers. The role also provides leadership and oversight to the dispatch teams in each region, ensuring consistent communication with drivers and donors, efficient routing, and adherence to safety and service standards. The Trailer and Dispatch Manager will work closely with regional and local transportation leadership to align trailer logistics and dispatch performance with company goals. Key Responsibilities * Oversee all aspects of trailer scheduling, allocation, and movement across regions to ensure efficient utilization and timely deliveries. * Manage dispatch operations across multiple locations, ensuring consistency, accuracy, and professionalism in all donor and driver interactions. * Supervise Lead Dispatchers and provide direction, training, and support to ensure efficient daily operations. * Maintain visibility and reporting of trailer levels, locations, and condition across all markets. * Collaborate with regional and local leadership to coordinate trailer needs for donation centers, retail stores, and outbound shipping. * Analyze dispatch and trailer data to identify opportunities for efficiency, cost reduction, and service improvement. * Ensure compliance with all safety, DOT, and company standards in daily operations. * Support the implementation of new systems, tools, and processes related to trailer management and dispatching. * Attend leadership and operations meetings to align on priorities, performance, and planning. * Represent the organization’s mission and service standards through effective leadership, communication, and professionalism.   Qualifications * Proven experience in trailer logistics, dispatch operations, or fleet management preferred. * Strong leadership skills with experience managing multi-site or remote teams. * Excellent organizational and communication abilities with a focus on operational execution. * Proficiency in dispatch or fleet management software and Microsoft Office applications. * Ability to work in a fast-paced environment and adapt to shifting priorities. * Flexibility in schedule to meet operational needs. * High school diploma or GED required; additional education in logistics or transportation management preferred. Physical Requirements * Ability to sit or stand for extended periods while working at a computer or dispatch station. * Must be able to lift up to 25 pounds occasionally to move office materials or assist with trailer inspections. * Occasional exposure to warehouse or yard environments requiring walking on uneven surfaces or in varying weather conditions. * Ability to travel between markets or dispatch centers as needed. * Must maintain visual and auditory acuity to communicate effectively and review dispatch and trailer data accurately. * Ability to travel up to 20% of the time to dispatch centers, warehouses, and field locations as needed. Work Environment * Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role. * Noise Level: The work environment is noisy. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role. * Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role. * Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role. * Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.   Language Requirements Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position entails interactions with customers, donors, and colleagues who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, reading street signs, as well as the ability to communicate verbally and in writing in English, is necessary.   We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.