AI Transformation Expert

In The Pocket

ABOUT US We're an independent European digital product studio with a strong track record of delivering market-defining strategies, products and platforms for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship at scale and with impact. From global cloud-based platforms, AI-systems and large-audience apps to medical devices, banking software and full AI Transformation roadmaps. We live and breathe digital. BECOME A PART OF OUR TEAM At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and AI specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You'll learn from colleagues across our studios, impact thousands or even millions of people with your work and help shape our business in the age of intelligence. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL DO  AI is rewriting how organisations operate and compete. Many of our clients know they need to act, but struggle with where to start, what to prioritise and how to scale AI beyond the proof of concept. That's where you come in. As a Senior AI Transformation Consultant, you help organisations see their future through the lens of AI and give them the framework to work towards it. You work across strategy, organisational design and applied AI, moving fluidly between a boardroom workshop and a hands-on pilot with a product team. You're comfortable telling a CEO which bets to make and equally comfortable rolling up your sleeves to define the use case, sketch the architecture and plan the rollout. You'll operate from our studios in Ghent, Antwerp or Leuven, but this is a client-facing role. You should be open to prolonged embedded assignments at enterprise and government clients, leading their AI transformation on-site as a trusted advisor who's part of their daily rhythm, not a consultant who flies in for a slide deck. You'll work within our AI Transformation team, which covers three areas: Organisational AI Readiness, AI Discovery and Applied AI. These areas require different focus and expertise, we’re curious to hear where you thrive and excel (and where you don’t). In The Pocket has developed a proprietary and successful approach to AI Transformation, which you’ll champion across industries, such as healthcare, government, utilities, retail and finance. HELP ORGANISATIONS GET AI-READY: * Assess a client's organisational maturity for AI adoption: governance, tooling, data foundations, capabilities. * Design and set up an AI Centre of Excellence: the team, the mandate, the decision rights, the guardrails and the metrics. The goal is to unify scattered AI efforts under shared standards while giving teams enough room to move fast. * Define the AI orchestration layer: how models, agents and automation are governed, made available and kept under financial and compliance control across the organisation.  * Map an organisation's capabilities to create a framework for distributed ownership of AI initiatives, making it clear where AI shifts value creation and who's accountable DISCOVER WHERE AI CREATES VALUE: * Facilitate workshop series to uncover and prioritise AI use cases for a client, producing a growth map ranked by value and feasibility, with clear owners, timelines and success metrics. * Develop AI differentiation strategies: where can this client build a competitive edge through? What will their competitors do, and what can they do that's different? * Create solution concept sketches, stakeholder maps and data requirement overviews for the top-priority use cases. * Build roadmaps that balance quick wins with longer-term foundational investments, so clients can show results while laying the groundwork for scale. GET AI INTO PRODUCTION: * Scope, plan and guide AI pilot projects from defining success criteria to shipping a working solution that proves value and builds internal buy-in. * Define KPI’s and evaluation frameworks focused on impact and outcome. * Lead the path from pilot to production. Define KPIs and evaluation frameworks that prove impact and guide clients through the inevitable gap between a successful pilot and a production-ready solution. ENSURE RESPONSIBLE ADOPTION: * Embed privacy, security and compliance into AI initiatives from day one. We're ISO 27001-certified and work in regulated industries. You should be comfortable in that context. * Keep governance aligned with evolving regulation, including the EU AI Act. * Promote human-first AI principles: AI as augmentation, not replacement. Help teams adopt AI in a way that feels safe and makes sense for their day-to-day work. GROW THE PRACTICE: * Contribute to the development of our AI Transformation frameworks, playbooks and toolkits. * Support our Sales team and help shape proposals and pitches for new AI transformation engagements. * Coach and mentor more junior consultants across engagements. * Share knowledge across In The Pocket and with the broader market through talks, articles or workshops. WHO YOU ARE * You have 7+ years of professional experience, with at least 3 years in consulting, digital strategy or transformation roles serving enterprise or public-sector clients. * You thrive working on-site with clients, building long-lasting relationships rather than doing research from a distance. * You have a solid grasp of AI and machine learning concepts — not necessarily as an engineer, but enough to have credible conversations about what's possible, what's practical and what's hype. You can partner with engineering and data teams without needing to be walked through the basics. * You've led or been deeply involved in organisational change programmes. You know that shipping the technology is half the job; the other half is adoption and change. * You can run a workshop with senior stakeholders, synthesise findings into a clear strategy and present it back with confidence. You don't hide uncertainty from executives; you explain trade-offs honestly. * You think in terms of business outcomes, not features.  * You have experience with capability mapping, operating model design, data governance or similar organisational disciplines. You don't need all of these, but you should have depth in at least one. * You're familiar with the current AI landscape: foundation models, agentic workflows, AI orchestration platforms, the buy-vs-build trade-offs companies face. * You’ve learned to think and work “AI-first” and are a fluent orchestrator of various relevant AI-tools. * You write well and you’re a great communicator. Discrete when required and on stage when the opportunity presents itself. * You're comfortable with prolonged on-site engagements at client organisations. This role isn't remote-first — you'll spend real time in our studios and at client locations across Belgium and occasionally beyond. * You're fluent in Dutch and English, with strong communication and presentation skills in both. French speaking ability is a strong plus. * You are looking for a permanent full-time position.   WHAT WE OFFER Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to: * You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one. * We offer a competitive salary that reflects your experience and the value you bring. * Our benefits package has you covered with hospitalisation and group insurance, meal vouchers, a phone subscription, and more. * You’ll have a mobility budget that lets you decide how to get around, your way.  * Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together. * Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.

Veepee

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries. The Role in One Sentence You design and deploy the next generation of Veepee’s procurement processes, combining artificial intelligence to explore business problems with classical technical solutions (rules, deterministic automation) to industrialise them in an economically sustainable way. Your Responsibilities The role is structured around 3 areas of responsibility. You are free to choose how you approach them. Mission 1: Performance and Evolution of Procurement Processes You are the business owner for the group’s procurement processes. You are accountable for their operational performance, their coherence with other group processes, and their evolution in line with the AI-first ambition. Ensure the consistency and operational performance of procurement processes, you decide what deserves attention, you prioritise according to your own criteria, and you own the trade-off decisions Identify redesign opportunities and own the target vision, distinguishing what calls for incremental optimisation from what requires genuine transformation Ensure alignment with other group functions (commercial, warehouses, finance, scheduling) — you define the right moments and formats for coordination Address upstream data quality issues that degrade procurement processes, understand root causes and drive corrections, either directly or through the right stakeholders Build the performance view you consider appropriate (KPIs, dashboards, friction points) and communicate it to teams and leadership Mission 2: Designing AI and Technical Solutions Supporting These Processes You are responsible for outcomes: solutions that genuinely work, are adopted by teams, and hold up over time — economically and technically. The path to get there is yours. Identify the right solutions by exploiting the full range of available tools — from generative AI to explore, to classical technical components to industrialise — based on what the problem requires Build yourself when it is most efficient: prototypes, demonstrators, proof-of-value. Engage Tech teams when industrialisation justifies it Own architecture decisions, what stays as a generic LLM, what becomes a business rule, what moves to stable ML, what is bought rather than built, and argue them to Tech Ensure economic control of solutions: usage cost, latency, human escalation rate, total operational cost. These indicators are at the same level as business quality Co-pilot with VeepeeTech teams the solution lifecycle, spec, development, deployment, evolution. You are the reference business counterpart Ensure sustainability of what is deployed, documentation, transferability, capacity for future evolution Mission 3: Team Enablement and Contribution to Group Strategy A solution that works technically but is not adopted has no value. A transformation vision that does not translate into concrete trajectories for teams remains a slide deck. You own both. Support procurement teams in adopting new processes and tools, beyond the operating instructions, build understanding of the underlying logic and create genuine buy-in Contribute to the evolution of roles within the procurement team, which positions will change, which skills need developing, how to support people over time Build and carry the operational and technical feasibility voice in strategic trade-offs within the Supply & Planning Group Actively participate in defining the group’s strategic plan for the procurement function and translating it into concrete initiatives Represent the function in cross-functional governance bodies where it matters, you decide your level of engagement based on the stakes Ways of Working Veepee is building its operating model AI-first. This role is at the heart of that transformation for the procurement perimeter. Three principles structure day-to-day work: 1. POC with generative AI, industrialise with the right tool For every operational problem, start with a generative AI prototype, to explore the problem quickly, validate value, and understand real-world patterns. Once the solution is validated, replace the stable and predictable parts with business rules, trained classical ML, lighter LLMs, or deterministic automation. Generative AI remains where linguistic variability or reasoning complexity justifies it. 2. Measure before industrialising Every deployed solution has its eval dataset, a set of real cases that allows continuous quality measurement. No deployment without a measured baseline. No industrialisation without a quality threshold met. 3. Economic cost is part of the design A solution that works but costs 10× the business benefit is not a solution. You participate in the trade-off between quality, cost, and latency. You know when a premium LLM is justified, when a light LLM suffices, when a deterministic rule beats any LLM or other AI technology, and when make-or-buy is more relevant. The Profile We Are Looking For This role requires a rare combination of operational maturity, technical curiosity, and economic pragmatism. Several career paths can lead here — we are not looking for a specific background, but a combination of capabilities. Candidate pools we consider Consultants or managers in supply chain who have developed a genuine AI practice (not just exposure to the topic) Product Managers / Owners who have led products with an AI component and have a strong drive to solve concrete business problems Profiles with business experience in supply chain who have led AI transformation projects (in a tech-oriented company with a physical goods supply chain) Product Managers / Owners who have led products with an AI component and have a strong drive to solve concrete business problems Solutions Engineers or AI Engineers with a strong appetite for supply chain business and customer/business experience Supply chain business expertise: At least 5 years of experience in a supply chain / operations environment, ideally with exposure to procurement challenges End-to-end understanding: demand planning, supply planning, logistics, transport, link with commercial functions Practice of continuous improvement, process mapping, operational analysis methods Project and transformation expertise: Proven project management skills Confirmed aptitude in process optimisation Comfortable with Information Systems and agile methods Ability to engage with Product Owners and developers — understanding technical constraints Experience with product management and quality functional specification (where relevant) AI in practice: Concrete experience prototyping with LLMs, beyond conversational prompts Understanding of agentic architectures (function calling, RAG, structured memory), knowing when to use what Practice of vibe coding and rapid prototyping tools Knowledge of LLM economic constraints: orders of magnitude for per-token costs, latencies, production constraints Practice of eval datasets and quality measurement, knowing how to prove an AI solution actually works Mindset and behaviours: Pragmatism: prefers an imperfect POC today over a perfect specification in 6 months Economic pragmatism: naturally integrates cost into all technical decisions Ability to push without breaking: can carry a transformation vision while respecting teams in place and their trajectories Clear written and oral communication, ability to make technical topics accessible to business audiences and vice versa Continuous curiosity: actively follows the evolution of AI tools and associated engineering practices Education and Languages Master’s level degree (engineering school, quantitative business school, or university equivalent) Fluent French and English, written and spoken (frequent exchanges with Tech teams and other divisions, group internationalisation) Another language (Spanish, German, Italian) is a plus but not required Recruitment Process After a first screen with the recruiter Step 1: Initial conversation (45 min) with the hiring manager to understand your motivations and present the context Step 2: Practical case study (1 week to prepare, 1h presentation)  a real operational problem, how you would approach it with a mix of AI and technology Step 3: Cross-functional interviews (2h)  with Supply & Planning leadership, a VeepeeTech PO, and a tech peer Step 4: Final conversation (1h)  with the N+2 on long-term vision and offer terms  

In The Pocket

ABOUT US We're an independent European digital product studio with a strong track record of delivering market-defining strategies and products for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship high-quality digital products, strategies and software. From global cloud-based platforms and large-scale apps to medical devices, banking software and augmented reality experiences. In a nutshell: if it lives and breathes digital, it’s what we do best. BECOME A PART OF OUR TEAM At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and data specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You’ll learn from colleagues across our studios, ship products that reach thousands or even millions of people and help shape what digital can do for leading organisations in Europe. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL DO  As an Enterprise Architect, you act as the strategic bridge between business vision and technology delivery, ensuring the organization's technology landscape perfectly aligns with its long-term goals. Operating with a "big picture" perspective, you will play a key role in our Business Design tracks, helping clients transition from current inefficiencies to future-proof ecosystems while guiding them through the complexities of digital and AI transformation. DESIGN THE ENTERPRISE BLUEPRINT * You will develop and maintain organization's overarching architecture framework, covering business, data, application, and technology layers. * You will craft the high-level architecture for complex buy vs. build challenges by analysing the existing technology landscape and understanding business, and user functional and non-functional requirements, to ensure secure and compliant solutions. ALIGN STRATEGY WITH EXECUTION * You will translate business strategies into actionable, evolutionary IT roadmaps. * By utilizing Business Design tools like Capability Maps and Value Streams, you ensure that technology and AI investments are focused exactly where they create the most value and competitive advantage. ESTABLISH ARCHITECTURE & DATA GOVERNANCE * You will define, implement, and enforce architectural principles and standards. * You will also guide organizations in building solid data foundations and establishing governance structures (such as AI Centres of Excellence), ensuring teams can innovate and experiment safely within technical and regulatory guardrails. EVALUATE & DRIVE INNOVATION * You will continuously assess the external environment and emerging technologies to determine their fit within the existing architecture. * You will guide organizations from discovering opportunities to deploying production-ready solutions (including Applied AI), accelerating their digital maturity. COLLABORATE ACROSS DOMAINS * You will partner with business leaders, AI transformation experts, Product Managers, and Solution Architects to facilitate cross-domain decision-making. WHO YOU ARE  * You have 7+ years of professional experience with a background in engineering, with at least 3 years in consulting, digital strategy or transformation roles serving enterprise or public-sector clients. * You have a solid background in IT architecture and a holistic mindset. * You are capable of stepping back from individual systems to understand complex organizational structures, and you know how to safely integrate new paradigms, whether that is cloud modernization or AI integration, into core operations. * You are a "bridge-builder" who fluidly translates complex technical concepts into simple terms for non-technical executives, while successfully relaying business requirements to engineering teams. You don't have to be the smartest person in the room; your goal is to make everyone else smarter. * You possess strong business acumen and understand that architecture is highly context-dependent and exists to serve business value. * You are familiar with business design concepts like capability mapping, value streams, and operating models, and can link technology investments directly to new value propositions. * You are comfortable with formulating a substantiated opinion and defending it to executives. * You are comfortable leading organizations through the ambiguity of change, digital evolution, and AI readiness. * You excel in stakeholder management, effortlessly navigating conflicting agendas and fostering alignment from the C-suite to the teams "in the trenches". * You have practical experience with enterprise architecture frameworks (such as TOGAF) and modeling languages. * You combine this with a strong understanding of data governance, security by design, and the compliance requirements needed to deploy technology responsibly at an enterprise scale. * You possess full professional proficiency in Dutch and English, enabling you to articulate complex ideas with clarity. The ability to engage stakeholders in French is considered a plus. WHAT WE OFFER   Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to: * You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one. * We offer a competitive salary that reflects your experience and the value you bring. * Our benefits package has you covered with hospitalisation and group insurance, meal vouchers, a phone subscription, and more. * You’ll have a mobility budget that lets you decide how to get around, your way.  * Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together. * Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.