Global People Support - Team Lead

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Our mission is to enable effective financial decisions through reliable data, increased efficiency, and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance and Strategy (F&S), Finance Operations (FinOps), and Treasury functions across automation, data insights, and process improvements. You may work on a wide variety of critical business areas including Seller Systems — Responsible for building the systems and tooling that make sellers and internal revenue teams at Stripe dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single "plane of glass" selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling. Finance Engineering — Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower business-critical financial domains including Accounting, Finance operations, Finance and Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning and forecasting, and financial business intelligence. Marketing and Sales Systems — Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross-functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel growth at Stripe. As part of the Marketing Systems team, you own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations, 3/ drive smarter decisions with CDP, and 4/ improve marketer and seller productivity. WHAT YOU'LL DO We're looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams — from Infrastructure to Product — at Stripe to deliver innovative solutions that address evolving user needs. RESPONSIBILITIES * Design, build, and maintain beautiful, robust, and high-performance APIs and services * Ensure our infrastructure is extensible, scalable, reliable, and meets service-level agreements for both external and internal users  * Hide complexity from our users behind simple yet powerful abstractions  * Partner closely with other engineers, analysts, and scientists to build highly scalable systems, to deliver delightful developer experiences and comprehensive interfaces  * Build the APIs that power internal stakeholder-facing UI experiences, defining composable data models and durable interfaces  * Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term  * Improve engineering standards, tooling, and processes WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services  * You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL) and enjoy spelunking through new datasets (especially in systems like Redshift, Presto, or Trino). * Empathetic, collaborative, and user-first mindset in everything you build and have excellent oral and written communication * Experience proactively seeking feedback from users, teammates, and subject matter experts * The skills to build holistically — from specs and documentation to implementation, testing, deployment, and measuring impact and ability to balance speed, complexity, and scope in service of user needs PREFERRED QUALIFICATIONS * Experience with large-scale financial tracking systems  * Good understanding and practical knowledge in cloud-based services (e.g. gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)  * Experience in marketing domain building products that contribute to marketing tech stack  * Experience with machine learning, recommender systems, product-led growth, or lifecycle marketing  * Prior experience building distributed systems or a microservices architecture

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Internal System Org is at the core of Stripe to empower mission-critical financial domains including Finance & Strategy (F&S), Accounting, Tax, Treasury, Product Experience, GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. Enable and empower F&S, GTM, Accounting, Product teams to achieve business goals, through dataset development, data analytics support, dashboards, AI, and operation efficiency enhancements. WHAT YOU’LL DO RESPONSIBILITIES  * Perform data analysis, identify trends, conduct research, build visualizations, all to deliver objective, critical insights that fulfill team stakeholders’ business needs  * Work closely with cross-functional teams, including Finance & Strategy, Accounting, Product, Tax, User billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth * Be the data strategy partner for our business stakeholders * Reconcile complex dataset across complex finance systems * Coordinate cross-functional projects to identify and drive operational efficiencies that support our stakeholders ability to run more efficiently and effectively * Work closely with Engineering and Product teams to help define product solutions  * Leverage AI tools to improve team work efficiency * Conduct internal knowledge sharing sessions to strengthen team   WHO YOU ARE You’re passionate about solving business problems and making a direct impact on business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g. AI). We’re seeking someone with excellent communication and advanced SQL/analytics abilities. Strong background in Accounting/Finance or prior AI experience is highly preferred, though these can also be developed on the job. MINIMUM REQUIREMENTS * Bachelor's degree in STEM major (i.e. Computer Science, Math, Stat, Engineering, etc.) and 4+ years of prior working experience in data analysis fields * Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships * Experience working with extremely large datasets * Outstanding communication skills * Expertise working cross-functionally to drive business and operational goals  * Excellent project management skills and ability to hold others accountable for results * Ability to connect the big picture to minute details * Operating as part of a team adhering to established norms and values * Ability to identify opportunities to improve the data management processes * Domain knowledge in Finance/Accounting/GTM PREFERRED QUALIFICATIONS  * Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting) * Experience working with PM, Engineers, GTM, Accounting Team or Finance Team * Experience working with financial datasets * Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting) * Experience with visualization tools * Experience with AI tools (Claude Code, Kai, etc.) * Domain knowledge in FinTech Products * Bachelor's or Master degree in Accounting/Finance major * CPA/CFA certification

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Seller Systems team is dedicated to empowering sellers and stakeholders at Stripe by streamlining and optimizing the selling process. This is a top priority for Stripe as it expands its enterprise revenue globally. We build tools and systems to make the end-to-end selling process across initial contact with customers, deal modeling, negotiation, approvals, contracting, onboarding, and activation absolutely world class. We treat this area as an engineering problem from first principles, implemented with a hybrid architecture of first-party-developed custom Stripe components interoperating with third-party standard business components. Our vision is to be able to offer a single plane of glass experience to our Sellers at Stripe, to allow them to leverage AI through workflows that allow them to minimize overhead and increase their time on increasingly efficient selling. WHAT YOU'LL DO As a Staff Engineer in Seller Systems, you'll be a technical anchor for one of Stripe's highest-priority engineering investments—building the infrastructure that powers how Stripe sells to and wins customers globally. You'll own and drive multi-year technical strategy across a complex hybrid architecture of first-party Stripe systems and third-party platforms (including Salesforce), while directly shaping the seller experience across the full quote-to-cash lifecycle. You'll set the architectural direction and be a multiplier across teams—owning end-to-end technical decisions that span seller-facing workflows, core platform services, and integrations with Stripe's financial infrastructure. RESPONSIBILITIES • Architect and build scalable, reliable systems that underpin Stripe's sales motion, including APIs and services that support deal creation and modeling, multi-party approval workflows, contract generation, and merchant onboarding at global scale • Lead Stripe's "single plane of glass" vision for sellers—driving architectural decisions on how first-party Stripe components and third-party platforms (e.g., Salesforce) interoperate, and designing systems that surface the right data and actions to sellers at the right time • Integrate AI and agentic workflows into the selling process, identifying high-leverage opportunities to automate seller overhead—from intelligent deal recommendations and pricing guidance to automated contract workflows and proactive activation nudges • Partner cross-functionally at a senior level with Go-to-Market, Finance, Legal, and Product teams to deeply understand the selling process and translate business requirements into durable technical solutions that scale with Stripe's growth • Raise the technical bar across the team—conduct thorough design and code reviews, establish engineering standards and best practices, and create the conditions for senior and staff-adjacent engineers to do their best work • Drive simplification and platform consolidation—reduce complexity in Stripe's go-to-market systems stack, identify opportunities to consolidate overlapping tooling, and architect toward a maintainable, extensible platform that serves sellers reliably • Mentor and sponsor senior engineers, helping them grow in technical scope and organizational influence, and fostering a culture of ownership, craft, and collaboration across the Seller Systems team and beyond WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • 10+ years experience building software systems, including both experience building user-facing products and internal platforms leveraged by other engineering teams • You have a user-first mindset • You care deeply about the product experience and the users who rely on the systems you build • You've set a multi-year technical strategy for an organization and successfully executed it • You work in ambiguous, fast-moving environments and have a curiosity to learn the domain to a deep level • You've mentored senior engineers and meaningfully empowered their growth • You thrive on a high level of autonomy and responsibility • You have strong collaboration skills to work effectively across multiple teams and stakeholders, and ship complex initiatives • You communicate complex technical topics exceptionally clearly PREFERRED QUALIFICATIONS • Experience working in high-growth teams similar to Stripe • Knowledge of CRM platforms like Salesforce • Previous experience partnering with or supporting Go-to-Market (GTM) organizations, including Sales, Marketing, or Customer Success teams