Salesforce Technical Lead

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    The Role   We are seeking a highly skilled Senior Salesforce Developer / Tech Lead with 6–8 years of confirmed Salesforce platform experience to join a global Luxury Maison’s Salesforce CRM Factory. Operating at the heart of an enterprise-grade product team, you will be the technical conscience of your squad — owning code quality, driving architecture decisions, and delivering robust CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA — precision, craft, and zero tolerance for defects — this role is for you.  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role & Responsibilities Technical Leadership & Architecture: * Own end-to-end technical implementation of features — from design to deployment to documentation. * Define and drive incremental architecture strategies aligned with the Maison’s IS model and System Architect guidance. * Identify architectural constraints ahead of sprints during macro-grooming and PI Planning sessions. * Exercise veto authority on fast-fixes that risk destabilising the Salesforce platform — quality is non-negotiable. * Coordinate with System Architects and Enterprise Architects on cross-team technical decisions. Development & Code Quality: * Implement clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard). * Implement the technical part of automated business and regression tests. * Lead structured code reviews and pair programming sessions; enforce software craftsmanship standards across the squad. * Set up and maintain CI/CD pipelines; automate testing, deployment, and delivery processes. * Manage and reduce technical debt; maintain backlog items for long-term platform stability.   Run Activities (30% of Capacity):  * Act as Level 3 expert in the incident management chain — diagnose, fix, and document production bugs under SLA. * Handle corrective maintenance: analyse incidents, apply fixes, perform unit tests, and deliver updated documentation. * Drive minor change requests from analysis → specification → development → UAT support → delivery.  * Execute validated data retrieval requests from Salesforce production environments. * Contribute to knowledge base maintenance and continuous improvement of support procedures. Build Activities (70% of Capacity): * Deliver complete project solutions (code + tests + documentation) aligned to specifications and quality standards. * Participate actively in roadmap elaboration, effort estimation, and sprint planning. * Mentor junior and intermediate developers; bring the team toward technical excellence and autonomy. * Draft and maintain high-quality technical documentation, architecture decision records, and solution design docs. * Collaborate with the broader Salesforce developer community within the organisation to enforce code and delivery standards. Agile & Collaboration:  * Attend and actively contribute to SAFe ceremonies: Daily Scrum, Sprint Reviews, Retrospectives, and PI Planning. * Collaborate closely with Paris-based product teams with near-real-time business hours overlap (08:30–18:30 CET). * Raise and track technical debt in JIRA; log incidents and demands in ServiceNow. * Proactively identify automation and AI-augmentation opportunities and surface them to the Factory Manager.   Required Skills & Qualifications Salesforce Technical Expertise:  * 6–8 years of confirmed hands-on Salesforce platform development experience. * Deep expertise in Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC). * Proficient with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets. * SOQL/SOSL query optimisation and governor limits mastery. * Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows. * CI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools. * Strong Test Driven Development (TDD) discipline with high unit test coverage standards. * Integration patterns: REST/SOAP APIs, Platform Events, and Change Data Capture. Engineering Practices:  * Code review leadership — ability to set and enforce coding standards across a multi-developer squad. * Pair programming culture — comfortable both leading and participating. * Technical documentation: architecture decision records, solution design docs, and operational runbooks. * Agile / SAFe methodology: PI Planning, Sprint cadences, and Backlog management experience. Tools & Platforms:  * Incident & Demand Management: ServiceNow. * Project & Feature Management: JIRA. * Documentation & Knowledge Management: Confluence. * Development: Salesforce DX, VS Code, Git. * Agile Framework: SAFe (Scaled Agile Framework). Soft Skills: Excellent English communication skills — written and spoken (mandatory).  Strong ownership mindset with ability to lead by example and mentor peers.  Detail-oriented with zero-defect delivery attitude and proactive problem-solving approach.  Ability to work collaboratively with nearshore/offshore teams and Paris-based product squads.  Mandatory Certifications:  * Salesforce Platform Developer I — All profiles. * Salesforce Platform Developer II — All profiles (mandatory for Tech Lead). * JavaScript Developer I — All profiles. * Platform App Builder — All profiles. * Development Lifecycle & Deployment Architect — Tech Lead (mandatory).   Preferred Qualifications (Nice to Have):  * Experience with Salesforce Service Cloud or Field Service Lightning. * Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions). * Knowledge of Salesforce MuleSoft or other middleware/integration platforms. * Experience working in Luxury, Retail, or Fashion industry CRM environments. * Understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features. * Integration Architect certification — Tech Lead. * Sharing & Visibility Architect certification — Tech Lead. * Identity & Access Management certification — Tech Lead. * French language proficiency (Nice to Have — product teams based in France). If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a fulltime position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration   The Role   We are seeking a motivated and skilled Mid-Level Salesforce Developer with 4–6 years of confirmed hands-on Salesforce platform experience to join a global Luxury Maison’s Salesforce CRM Factory. Embedded within a product squad, you will contribute to the development, maintenance, and continuous improvement of Salesforce Core CRM capabilities that power omnichannel retail operations, luxury clienteling journeys, and boutique experiences worldwide. You will work under the guidance of a Senior Tech Lead, applying strong engineering practices while growing your platform expertise in a structured, high-quality delivery environment.  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role & Responsibilities: * Feature Development: Implement Salesforce features end-to-end — from technical design to coding, unit testing, and documentation.  Develop Apex classes, triggers, batch jobs, and Lightning Web Components (LWC) aligned to product specifications.  Build and extend declarative solutions using Flows, Validation Rules, and Permission Sets.  Implement automated unit tests with strong coverage and follow Test Driven Development (TDD) practices.  Implement the technical part of automated business and regression tests in collaboration with QA.  * Code Quality & Engineering Standards: Participate actively in code reviews — both as reviewer and reviewee — adhering to squad coding standards.  Apply software craftsmanship practices: pair programming, TDD, clean code, and documentation discipline.  Contribute to CI/CD pipeline maintenance and support automation of deployment and testing processes.  Identify and log technical debt items in the backlog; contribute to debt reduction under Tech Lead guidance.    * Run Activities (30% of Capacity): Serve as a Level 3 support contributor — analyse and resolve production bugs and incidents within agreed SLAs.  Perform corrective maintenance: investigate incidents, apply fixes, run unit tests, and deliver updated documentation.  Handle minor change requests through the full cycle: analysis → specification → development → UAT support → delivery.  Execute validated data retrieval requests from Salesforce environments following approved protocols.  Update and maintain knowledge base articles and support documentation.    * Build Activities (70% of Capacity): Deliver project features (code + tests + docs) aligned to technical specifications and quality benchmarks.  Participate in sprint planning, effort estimations, backlog refinement, and PI Planning ceremonies.  Draft clear technical documentation for features developed, keeping the knowledge base current.  Collaborate with Tech Lead, Product Owner, System Architect, and QA to ensure high-quality, on-time delivery.    * Agile & Collaboration: Actively participate in SAFe ceremonies: Daily Scrum, Sprint Reviews, Sprint Retrospectives, and PI Planning.  Work closely with nearshore/offshore teammates and Paris-based product squads with required business hours overlap (08:30–18:30 CET).  Log development tasks and time in JIRA; record incidents and service requests in ServiceNow.  Share ideas for process improvement, automation, and quality enhancement with the team.    Required Skills & Qualifications: * Salesforce Technical Expertise: 4–6 years of confirmed, hands-on Salesforce platform development experience.  Solid proficiency in Apex (triggers, classes, asynchronous Apex) and Lightning Web Components (LWC).  Working knowledge of Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets.  SOQL/SOSL query writing with awareness of governor limits and best practices.  Experience with Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based version control workflows.  Familiarity with CI/CD concepts and Salesforce deployment tooling (Copado, Gearset, or equivalent).  Unit testing discipline — consistent test coverage with meaningful assertions, not just coverage figures.  Basic understanding of Salesforce integration patterns: REST/SOAP APIs and Platform Events.    * Engineering Practices: Comfortable participating in code reviews and applying feedback constructively.  Hands-on experience with pair programming and collaborative development practices.  Ability to write and maintain technical documentation: solution notes, runbooks, and knowledge base articles.  Agile / SAFe working experience: Sprint ceremonies, backlog management, and effort estimation.    * Tools & Platforms: Incident & Demand Management: ServiceNow.  Project & Feature Management: JIRA.  Documentation & Knowledge Management: Confluence.  Development: Salesforce DX, VS Code, Git.  Agile Framework: SAFe (Scaled Agile Framework).    * Soft Skills: Excellent English communication skills — written and spoken (mandatory).  Collaborative team player with a continuous learning mindset.  Detail-oriented with a strong sense of ownership and accountability for delivered work.  Ability to work effectively in a nearshore/offshore factory model alongside Europe-based product teams.   Preferred Qualifications (Nice to Have):  * Salesforce Platform Developer II certification. * Experience with Salesforce Service Cloud or Field Service Lightning. * Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder). * Familiarity with Salesforce MuleSoft or middleware/integration platforms. * Experience working in Luxury, Retail, or Fashion industry CRM environments. * Awareness of Salesforce AI features: Einstein, Agentforce, or Copilot capabilities. * French language proficiency (Nice to Have — product teams based in France). Mandatory Certifications:  * Salesforce Platform Developer I — mandatory for all profiles. * JavaScript Developer I — mandatory for all profiles. * Platform App Builder — mandatory for all profiles. If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a fulltime position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration  THE ROLE   As a Fluent Commerce Developer  you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 3+ YEARS of experience, a growth mindset and a drive to make a lasting impact.  You will thrive in this role if you are:  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role responsibilities * Design and implement order orchestration Workflows on the Fluent Commerce platform — modelling states, rulesets, triggers, and user actions that encode each client's business processes.  * Develop custom Rules in Java using the Fluent SDK (Rules SDK) to implement business logic such as validation, sourcing, allocation, fulfilment, and notifications.  * Build and consume the platform's GraphQL API — writing queries and mutations against Fluent's data entities (Order, Fulfilment, Inventory, Availability, Returns, Location) and designing efficient data access for downstream consumers.  * Build and extend user interfaces with the OMX UX Framework, including custom form fields and configured web apps that react to workflow state.  * Integrate Fluent Commerce with surrounding systems — ecommerce platforms (e.g. commercetools, SAP, Salesforce, Adobe), ERPs, WMS, POS, payment, and carrier/3PL services — using event-driven patterns, webhooks, connectors, and middleware.  * Configure inventory and sourcing logic, including Available-to-Promise (ATP), fulfilment location networks, and sourcing strategies.  * Write automated tests for rules and workflows (e.g. JUnit with Fluent's util-test / WorkflowExecutor utilities), and validate behaviour with Postman and the GraphQL explorer.  * Package and deploy solutions as modules/plugins across environments; support CI/CD, monitoring, and release processes.  * Troubleshoot production issues — diagnosing stuck orders and waves by inspecting audit events and workflow paths, and re-triggering or remediating safely.  * Contribute to technical design, code reviews, documentation, and estimation; [mentor junior developers and share Fluent best practices across the team].  MUST HAVE QUALIFICATIONS * [3+] years of professional software development, with strong core Java skills.  * Hands-on experience building on Fluent Commerce / Fluent Order Management — workflows, rules, and the Fluent SDK. (For candidates new to Fluent: strong Java plus another OMS/orchestration platform, with willingness to certify quickly.)  * Solid GraphQL experience (schemas, queries, mutations) and comfort with REST, JSON, and API design.  * Understanding of event-driven and asynchronous architectures — webhooks, message/event handling, and integration between distributed services.  * Experience integrating enterprise systems (commerce front-ends, ERP, WMS, POS, carriers) through APIs and middleware.  * Familiarity with cloud (AWS preferred), Git-based version control, and CI/CD pipelines.  * Strong debugging and problem-solving skills, and the ability to reason about data flowing through a complex orchestration engine.  * Clear written and verbal communication in English, and the ability to work with both technical and business stakeholders.  NICE TO HAVE QUALIFICATIONS  * Fluent Commerce certification (via the Fluent Commerce Builders Portal / Learning Pathways) or a clear plan to obtain it.  * Front-end skills (JavaScript / TypeScript / React) for deeper OMX UX Framework work.  * Experience with composable / MACH commerce and platforms such as commercetools, or with the broader headless ecosystem.  * Domain knowledge of retail order management and omnichannel fulfilment — Click & Collect / BOPIS, Ship-from-Store, split fulfilment, returns and exchanges.  * Experience migrating from or integrating with other OMS platforms (e.g. IBM Sterling, Manhattan, Salesforce OMS).  * Exposure to serverless (AWS Lambda), containers, and infrastructure-as-code Qualifications  * Degree in Computer Science, Software Engineering, or equivalent practical experience.  * [Fluent Commerce certification required within [X] months of joining — a partner requirement for our practice.]    If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.  COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.  THE BENEFITS   This is a Fulltime position based in Bangalore. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.