Bengaluru•Posted: Jun 16•Deadline: Aug 16
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the
multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that
established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
We're looking for a Senior Staff Engineer to lead the technical direction of MyCoupang, Coupang's post-purchase customer
experience platform. Every order tracking, delivery, return, payment, and support interaction for tens of millions of active
customers across Korea and Taiwan flows through this system.
MyCoupang operates at significant scale: ~34,000 requests per second, ~2.4 billion requests daily, and ~16 billion weekly, served
by 700+ production pods with a 9x daily traffic swing that must be absorbed seamlessly. The platform delivers P95 latency under
500ms, P99 under 1 second, and maintains a 0.002% error rate. Built on Kotlin (backend), TypeScript with server-side rendering and
ReactJS (frontend), the system spans a dual-service architecture with 100+ page routes and 30+ business domains including Orders,
Payments, Delivery, Cancel/ Return/Exchange, WOW Membership, Travel, and Contact Center.
The team ships 100+ features monthly, supports multi-market business logic across KR and TW (each with region-specific compliance,
internationalization, and payment methods), and enforces security through a 4-phase authorization pipeline. This is a complex,
high-stakes environment where architectural decisions have immediate customer impact.
What You Will Do
In this role, you will own the most critical technical challenges on the platform: designing multi-market abstractions that scale
to new regions, driving the system toward 99.99% availability, leading disaster recovery readiness and capacity planning across
the full production fleet, and defining the long-term architecture for a platform that must reliably serve billions of requests
weekly while continuing to evolve. You will directly influence customer retention and satisfaction metrics for every Coupang
post-purchase interaction,
set the engineering bar for the team, and shape the technical strategy for one of Coupang's most customer-facing systems.
Basic Qualifications
* Minimum 12 years of experience working on software design and development in Java.
* Hands-on experience with designing, building, and deploying scalable, high available systems
* Experience with high-throughput, low-latency systems handling millions of requests
* Experience with event-driven architectures using Kafka or similar messaging systems
* Strong problem-solving skills and ability to debug complex distributed systems
* Excellent collaboration skills to work with cross-functional teams (Product, CS, Logistics, Payment)
Preferred Qualifications
* Backend development (Java, Kotlin, or similar JVM languages preferred)
* RESTful API design and implementation
* Database design and optimization (MySQL,
* Aurora)Message queue systems
* (Kafka)Workflow engines (Activiti BPMN, Temporal)
* Monitoring and alerting (Grafana, CloudWatch)
* Version control
* (Git)CI/CD tools (CircleCI or similar
Type of work model
* Hybrid
Details to consider
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential
treatment for employment in accordance with applicable laws.
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
Bengaluru•Posted: Jun 16•Deadline: Aug 16
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the
multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that
established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview:
Finance Platform Engineering (FPE) at Coupang builds a centralized, scalable finance technology platform powering mission‑critical
financial systems across the company. The team owns the end‑to‑end finance engineering charter, designing and operating highly
reliable platforms that process tens of millions of events per business per day.
A Staff Engineer owns a broad charter, leading architecture and execution for partner settlement, payout, and core finance
platforms at Coupang scale. In the near term, you will drive delivery of a new end‑to‑end partner settlement and payout platform,
while evolving the core finance platform.
Over the next 6–12 months, you will lead a long‑running settlement program, drive migrations, and expand the platform to enable
new business growth. You will work closely with engineering, product, and business stakeholders, setting technical vision and high
engineering standards across a team of 25+ engineers.
Key Responsibilities:
* Drive the highest quality of architecture and design of data pipeline and system.
* Draw a roadmaps and vision for the scalable and robust growth of the online serving platform.
* Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
* Align with stakeholders and lead engineers on mission critical projects.
* Decompose complex problems into simple, straightforward solutions.
* Leverage knowledge of internal and industry best practices in design.
* Deep-dive and handle critical system issues.
* Collaborate with other teams to make the platform open and extensible to unlock
* innumerable opportunities for innovations.
Qualifications:
* Minimum 10 years of experience working on software design and development in Java.
* Hands-on experience with designing, building, and deploying scalable, high available systems.
* Large system architecture design and development experience.
* Experience with cloud computing with AWS.
* Experience of developing container-based testing environment.
* Experience with Java / IntelliJ / Spring environment.
Type of work model
* Hybrid / Onsite / Remote working
Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich
the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work
from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/
Bengaluru•Posted: Jun 16•Deadline: Aug 16
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the
multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that
established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview:
Finance Platform Engineering (FPE) at Coupang builds a centralized, scalable finance technology platform powering mission‑critical
financial systems across the company. The team owns the end‑to‑end finance engineering charter, designing and operating highly
reliable platforms that process tens of millions of events per business per day.
A Staff Engineer owns a broad charter, leading architecture and execution for partner settlement, payout, and core finance
platforms at Coupang scale. In the near term, you will drive delivery of a new end‑to‑end partner settlement and payout platform,
while evolving the core finance platform.
Over the next 6–12 months, you will lead a long‑running settlement program, drive migrations, and expand the platform to enable
new business growth. You will work closely with engineering, product, and business stakeholders, setting technical vision and high
engineering standards across a team of 25+ engineers.
Key Responsibilities:
* Drive the highest quality of architecture and design of data pipeline and system.
* Draw a roadmaps and vision for the scalable and robust growth of the online serving platform.
* Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
* Align with stakeholders and lead engineers on mission critical projects.
* Decompose complex problems into simple, straightforward solutions.
* Leverage knowledge of internal and industry best practices in design.
* Deep-dive and handle critical system issues.
* Collaborate with other teams to make the platform open and extensible to unlock
* innumerable opportunities for innovations.
Qualifications:
* Minimum 8 years of experience working on software design and development in Java.
* Hands-on experience with designing, building, and deploying scalable, high available systems.
* Large system architecture design and development experience.
* Experience with cloud computing with AWS.
* Experience of developing container-based testing environment.
* Experience with Java / IntelliJ / Spring environment.
Type of work model
* Hybrid / Onsite / Remote working
Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich
the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work
from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
* Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/
