Team Lead [Engineering Manager] - Payment Client Foundation [Kotlin Expert]

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   As a Sterling OMS Lead, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ Years of experience, a growth mindset and a drive to make a lasting impact.  You will thrive in this role if you are:  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role Overview  We are seeking an experienced Sterling OMS Lead to architect, design, and lead the implementation of enterprise-level Order Management System solutions. This role demands a deep technical expert who can bridge the gap between business requirements and technical execution, leading a team of developers and guiding the overall solution strategy. The ideal candidate will possess strong expertise in IBM Sterling OMS, modern cloud-native architectures (AWS/Azure), and full-stack Java development .  Key Responsibilities  Technical Leadership & Strategy  Lead the design, development, and customization of IBM Sterling OMS modules, including Web SOM, Web COM, and Call Center UI .  Architect scalable, high-performance solutions, defining the technical roadmap and overseeing the delivery of complex OMS projects .  Define and enforce best practices for development, customization, integration, and code quality, including conducting code reviews .  Guide the team in translating functional requirements into detailed technical design documents and configuration specifications .  Act as the Subject Matter Expert (SME) for all technical aspects of the Sterling OMS platform, providing guidance on complex business scenarios .  Development & Implementation  Lead the development of core OMS functionalities, including order orchestration workflows, sourcing rules, fulfillment logic, and pipeline configurations .  Oversee the integration of Sterling OMS with external systems such as ERP (e.g., SAP), WMS (e.g., Blue Yonder), CRM, payment gateways, and e-commerce platforms .  Build and maintain Java-based microservices and REST/SOAP APIs to support scalable order management and integration needs .  Leverage cloud platforms (AWS/Azure) and containerization tools (Docker, Kubernetes) for deployment and management of applications .  Manage and execute data migration, system configuration, and deployment processes .  Team & Stakeholder Management  Mentor and lead a team of 3-10 developers and engineers, both onshore and offshore, fostering a culture of technical excellence .  Collaborate with cross-functional teams, including product managers, business analysts, QA, and DevOps, to ensure seamless delivery .  Participate in client discussions, status reporting calls, and manage stakeholder expectations effectively .  Production Support & Troubleshooting  Oversee L2/L3 support, proactively monitoring production systems to ensure high availability, performance, and scalability .  Lead root cause analysis (RCA) for high-impact production issues and implement permanent fixes .  Provide off-hours support for critical production downtime and business-impacts .  Required Skills & Qualifications  Experience & Education  Total Experience: 8+ years of overall experience in software development and IT, with a minimum of 4-6 years of hands-on experience specifically in IBM Sterling OMS .  Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) .  Technical Proficiency  Sterling OMS Expertise: Deep proficiency in IBM Sterling OMS components, including Order Management, Inventory Management, Fulfillment, Process Types, Pipelines, User Exits, and Agents .  Development Stack: Strong experience in Java/J2EE, Spring Boot, REST API development, and familiarity with JavaScript, XML, and XSLT .  Cloud & DevOps: Extensive experience with cloud platforms (AWS preferred, or Azure/GCP), containerization (Kubernetes, Docker), and CI/CD pipelines (Jenkins, Maven) .  Database: Proficient in writing optimized SQL queries and working with relational databases like Oracle or DB2 .  Architecture: Deep understanding of microservices architecture, event-driven design (e.g., Apache Kafka), and integration patterns .  Domain & Process Knowledge  Retail & eCommerce: Solid understanding of the Retail domain, including e-commerce, order-to-cash lifecycle, and fulfillment models (e.g., SFS, BOPIS, Dropship) .  SDLC & Agile: Proven experience in the full Software Development Life Cycle (SDLC) and working within Agile/Scrum environments .  Soft Skills & Leadership  Excellent problem-solving and analytical skills .  Strong communication, documentation, and stakeholder management abilities .  Proven ability to lead, mentor, and guide technical teams .  If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a Fulltime position based in Bangalore Location. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   As a Tech Lead GenAI, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ YEARS of experience, a growth mindset and a drive to make a lasting impact.  You will thrive in this role if you are:  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  ROLE RESPONSIBILITIES * Architecture & Systems Design * Design and own event-driven, micro-services architectures on GCP * Architect end-to-end RAG pipelines - ingestion, chunking, retrieval, and generation - for production workloads * Define and enforce network and access security patterns: IAP, VPC-SC, Secret Manager * Author Architecture Decision Records (ADRs) and enforce Definition of Done (DoD) standards * Trade-offs, Cost & Performance * Lead LLM selection decisions - Vertex AI vs. open-source - with structured cost-benefit framing * Optimize GenAI run costs through token budgeting, embedding cache strategies, and model tiering * Own scalability design for Cloud Run workloads, including cold-start mitigation and load-testing strategy * Translate architectural trade-offs into clear stakeholder communication * Data & Document Quality * Design source modeling strategies across Drive, GCS, and Vector Search * Define and enforce chunking strategies and Registry governance for document pipelines * Proactively identify and retire technical debt; maintain a prioritized remediation backlog * Technical Leadership * Mentor engineers through code reviews, pair programming, and design walkthroughs * Serve as the primary technical interface with FR Core Team and AI sponsors * Champion engineering standards and drive adoption of best practices across the squad MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:    * Core Experience: 8+ years of software engineering experience, with 3+ years dedicated to AI/ML engineering or GenAI platform roles. * Technical Leadership: Proven experience leading engineering squads, mentoring developers, conducting code reviews, and managing technical debt. * Architecture & Design: Demonstrated success authoring architectural artifacts (e.g., ADRs, technical specs, DoD) and designing event-driven microservices architectures on GCP. * Production GenAI & RAG: Hands-on experience delivering production-grade Retrieval-Augmented Generation (RAG) systems—spanning ingestion, advanced chunking strategy design, retrieval, and generation. * LLM & Cost Management: Practical experience with LLM evaluation and selection across commercial and open-source models, alongside token-level cost management and embedding cache optimization at scale. * GCP Ecosystem: Deep, production-grade proficiency in Google Cloud Platform, specifically: Vertex AI (including Vertex AI Vector Search), Cloud Run (managing cold starts/load testing), Pub/Sub, GCS, VPC-SC, IAP, and Secret Manager. * Core Languages: Strong programming proficiency in Python. * Stakeholder Alignment: Strong communication skills with experience interfacing directly with enterprise core teams and project sponsors.   NICE TO HAVE QUALIFICATIONS     * Certifications: Google Cloud Professional ML Engineer or Cloud Architect certification. * Frameworks & Tools: Hands-on experience with LangChain, LlamaIndex, or equivalent vector stores (Weaviate, Pinecone). * Standards & Observability: Familiarity with industry standards like OpenAPI/proto3, and exposure to LLM observability tooling (Google Cloud Monitoring, LangSmith, Arize AI, or Weights & Biases). * Polyglot Skills: Familiarity with TypeScript / Node.js   If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.  THE BENEFITS   This is a Full time position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    The Role   We are seeking a highly experienced Technical Lead with 8+ years of confirmed Salesforce platform experience to lead a product team within the SF Core workstream of a global Luxury Maison’s Salesforce CRM Factory. SF Core is the Factory’s Priority 1 workstream and its largest team, covering the Maison’s core Sales Cloud CRM — Accounts, Contacts, Leads, Opportunities, and the custom clienteling and boutique retail data model built on top of it. Operating as the senior-most technical authority within your squad and as a key technical reference across the Factory, you will set architecture direction, safeguard platform integrity, and mentor the next generation of Tech Leads — delivering robust, scalable CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA — precision, craft, and zero tolerance for defects — this role is for you.  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role & Responsibilities Technical Leadership & Architecture:  * Own end-to-end technical strategy and implementation across multiple features and workstreams — from design to deployment to documentation. * Define and drive multi-quarter architecture roadmaps aligned with the Maison’s IS model, in direct partnership with System Architects and Enterprise Architects. * Anticipate architectural constraints and technical risks ahead of PI Planning and macro-grooming, influencing the roadmap before commitments are made. * Exercise final veto authority on fast-fixes or shortcuts that risk destabilising the Salesforce platform — quality and long-term platform health are non-negotiable. * Act as the escalation point for cross-team technical decisions and arbitrate trade-offs between squads. * Represent the Factory in architecture governance forums and contribute to enterprise-wide technical standards. Development & Code Quality:  * Guide the implementation of clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard), stepping in hands-on where needed. * Define the technical strategy for automated business and regression testing across the squad. * Own the code review framework and pair programming culture; set and audit software craftsmanship standards Factory-wide. * Define and continuously improve CI/CD pipeline standards; drive automation of testing, deployment, and delivery processes. * Own the technical debt strategy — prioritise, negotiate, and drive down debt for long-term platform stability. Run Activities (20% of Capacity):  * Act as the ultimate Level 3 escalation point in the incident management chain for complex, high-severity production issues. * Oversee corrective maintenance quality — validate root-cause analyses, fixes, and documentation produced by the squad. * Arbitrate and prioritise complex change requests from analysis through delivery. * Approve and oversee sensitive data retrieval requests from Salesforce production environments. * Drive continuous improvement of the support knowledge base and incident-prevention practices. Build Activities (80% of Capacity):  * Own the technical delivery of complete project solutions (code + tests + documentation) aligned to specifications and enterprise quality standards. * Lead roadmap elaboration, effort estimation, and sprint planning across the squad, and contribute to Factory-level capacity planning. * Mentor and grow Developers and Tech Leads (C3–C4) toward technical excellence and autonomy; act as a career reference for technical talent. * Own architecture decision records, solution design docs, and technical documentation standards across the squad. * Drive alignment and standards enforcement across the broader Salesforce developer community within the organisation. Agile & Collaboration:  * Lead and actively shape SAFe ceremonies: Daily Scrum, Sprint Reviews, Retrospectives, and PI Planning. * Collaborate closely with Paris-based product teams with near-real-time business hours overlap (08:30–18:30 CET). * Own technical debt and risk tracking in JIRA; oversee incident and demand logging discipline in ServiceNow. * Proactively identify and champion automation and AI-augmentation opportunities with the Factory Manager and Enterprise Architects.   Required Skills & Qualifications Salesforce Technical Expertise:  * 8+ years of confirmed, hands-on Salesforce platform development and architecture experience, with strong depth in Sales Cloud (Accounts, Contacts, Leads, Opportunities, Campaigns). * Proven experience customising and scaling the core Sales Cloud data model for high-volume, multi-region retail or clienteling use cases. * Expert-level mastery of Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC). * Deep expertise with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets. * Advanced SOQL/SOSL query optimisation and governor limits mastery, including large-data-volume design patterns. * Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows. * CI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools — including pipeline design and governance. * Strong Test Driven Development (TDD) discipline with high unit test coverage standards, enforced across a squad. * Advanced integration patterns: REST/SOAP APIs, Platform Events, Change Data Capture, and event-driven architecture. Engineering Practices:  * Proven track record setting and enforcing coding standards across multiple squads or a Factory-wide community. * Pair programming and mentoring culture — experienced coaching Tech Leads as well as Developers. * Ownership of technical documentation standards: architecture decision records, solution design docs, and operational runbooks. * Advanced Agile / SAFe methodology experience: PI Planning, Sprint cadences, and cross-squad backlog management. Tools & Platforms:  * Incident & Demand Management: ServiceNow. * Project & Feature Management: JIRA. * Documentation & Knowledge Management: Confluence. * Development: Salesforce DX, VS Code, Git. * Agile Framework: SAFe (Scaled Agile Framework). Soft Skills:  * Excellent English communication skills — written and spoken (mandatory). * Strong ownership mindset with proven ability to lead, influence, and mentor peers and Tech Leads. * Detail-oriented with zero-defect delivery attitude and proactive, senior-level problem-solving approach. * Experienced working with and leading nearshore/offshore teams alongside Paris-based product squads. * Comfortable operating as a technical reference and stakeholder-facing lead across the organisation.   Mandatory Certifications:  * Salesforce Platform Developer I — All profiles. * Salesforce Platform Developer II — All profiles (mandatory). * JavaScript Developer I — All profiles. * Platform App Builder — All profiles. * Development Lifecycle & Deployment Architect — Mandatory. * Integration Architect — Mandatory. Preferred Qualifications (Nice to Have):  * Salesforce Sales Cloud Consultant certification. * Exposure to Salesforce Service Cloud or Field Service Lightning (Priority 2 workstream — useful for cross-Factory collaboration, not core to this role). * Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions) (Priority 3 workstream — not core to this role). * Knowledge of Salesforce MuleSoft or other middleware/integration platforms. * Extensive experience working in Luxury, Retail, or Fashion industry CRM environments. * Strong understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features. * Sharing & Visibility Architect certification. * Identity & Access Management certification. * Application Architect or System Architect certification (CTA track). * French language proficiency (Nice to Have — product teams based in France). If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.  COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a fulltime position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.