Account Director, Defence

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. About the team Bringing medicine to patients is complex, expensive and high-risk. Faculty’s Life Science’s team is concentrated on building AI solutions which optimise the research and commercialisation of life-changing therapies. We partner with major pharma firms, academic research centres and MedTech start-ups to design and deliver solutions which address critical healthcare challenges, and help to democratize health for all. About the role As a Customer Director, you’ll play an influential role in growing our most impactful accounts. You will act as a strategic partner to our Life Sciences clients, helping them supercharge their operations and end-user engagement through AI-powered decision-making. Leading a high-performing team of delivery and engagement specialists, you’ll oversee complex commercial negotiations, ensure the successful delivery of cutting-edge Applied AI solutions, and build key relationships which position Faculty as the global leader in AI-driven transformation. #LI-PRIO What you'll be doing * Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector * Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives * Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting * Building trusted relationships with senior budget holders and C-suite stakeholders to ensure high levels of client satisfaction and retention * Managing and mentoring cross-functional commercial teams * Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation * Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real-world client problems Who we're looking for * You’ve managed senior, complex stakeholder relationships in the Life Sciences industry - some experience in consulting preferred * You have experience leading large-scale AI/digital transformation projects * You possess a strong business development mindset with experience in sales methodologies and the end-to-end management of deal processes * You are a practical problem solver with the forensic skills to scope a problem, identify client needs and implement effective solutions * You are a compelling communicator - comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences. * You bring experience in team mentorship and coaching * You have demonstrated capability to balance multiple strategic projects simultaneously, while maintaining a focus on quality and commercial impact Our interview process 1. Talent Team Screen: 40 mins 2. Introduction Interview: 60 mins 3. Commercial Interview: 60 mins 4. Leadership and Principles interview: 60 mins 5. Meet the MD, Commercial: 30 mins OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM   Our Energy, Transition and Environment business unit is pioneering meaningful change in the clean energy revolution. Our vision is to accelerate the transition to net-zero emissions and drive efficiencies for a new era of utility companies.   We believe that the responsible, and intelligent, deployment of AI is critical to the success of this mission. We partner with a wide range of clients - from major energy operators, to GreenTech startups, and national infrastructure providers - to build solutions which return measurable impact and move us towards a smarter, cleaner, and more sustainable world. ABOUT THE ROLE As a Customer Director at Faculty, you will spearhead ambitious commercial growth across our Energy Transition & Environment accounts. Blending high-impact strategic consulting with sophisticated AI delivery, you will unlock massive potential for client organisations in the energy sector as well as broader resources and infrastructure. You will lead multi-disciplinary teams to design innovative data-driven solutions, navigate multi-million-pound programs, and build deep, trusting relationships with senior industry stakeholders. This is an entrepreneurial opportunity to shape the future of energy by turning cutting-edge AI into real-world operational power. WHAT YOU'LL BE DOING: * Driving sales growth and implementing strategic plans to hit ambitious multi-million-pound revenue targets across your account group. * Nurturing deep, long-term relationships with senior budget holders to ensure high client satisfaction and retention. * Overseeing cross-functional commercial and delivery teams to guarantee high-quality execution of strategic AI programs. * Coaching and mentoring team members to accelerate both their professional development and project success. * Proactively identifying innovative, data-oriented use cases that solve novel client problems and demonstrate continuous value. * Leading complex commercial negotiations, pricing proposals, and contractual agreements for new and existing accounts. * Representing Faculty at key industry events to build an exceptional sector reputation and expand our market presence. * WHO WE'RE LOOKING FOR: * You bring a comprehensive background in consulting and client management, typically gained through experience in medium to large-sized consultancies. * You possess a broad understanding of the energy value chain and/or broader resources and infrastructure-based industries, with demonstrable experience working for relevant players (for example, but not limited to: utilities, suppliers, traders, policymakers/regulators), either directly or via consultancy. * You possess a natural business development mindset, thriving in high-growth, fast-paced, and pleasantly ambiguous environments. * You excel at managing complex, high-level stakeholder relationships and can confidently guide clients through large organisational programs. * You are comfortable working alongside deeply technical teams and possess the curiosity to master and discuss artificial intelligence applications. * You are an expert at managing detailed deal processes from initial proposition through to complex commercial negotiations. * You demonstrate a practical, analytical problem-solving style, with a proven ability to translate intricate technical concepts into real business value.   THE INTERVIEW PROCESS   1. Talent Team Screen (30 minutes) 2. Introduction to Hiring Manager (60 minutes) 3. Discovery Role Play Interview (60 minutes) 4. Case Study Interview (60 minutes)   OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

SoSafe

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. — we invite you to be part of the solution! As the Director of Sales Development, you will be the driving force behind our global SDR organization. Reporting directly to the (S)VP GTM Operations, you will lead a critical pillar of our Go-To-Market engine. We are looking for an independent, high-energy leader who comes from an environment where outbound generation is done exceptionally well. You will not only manage the team but redefine how we generate pipeline by bringing an entrepreneurial mindset, fresh ideas, and pioneering new AI-driven approaches to outbound sales. Here's how you'll make a difference: * Strategic SDR Leadership: Take full ownership of the SDR function, bringing best-in-class strategies from top-performing organizations to elevate our pipeline generation engine. * Entrepreneurial Growth Engine: Approach the SDR function with an entrepreneurial mindset, holding programs accountable to efficient acquisition and sustainable business growth. You will apply a pragmatic lens to pipeline generation, ensuring our strategy directly supports the broader commercial goals. * Team Enablement, Coaching & Mentorship: Inspire, coach, and develop your team of SDRs and SDR Managers. A critical component of this role will be mentoring your team leads, equipping them with the leadership and coaching skills they need to drive their own teams' success. Foster a culture of high energy and grit where the team stays resilient through obstacles and leans into change. * AI-Driven Innovation: The SDR function is rapidly evolving due to AI. You will act as a pioneer, remaining open-minded to emerging technologies and actively experimenting with new AI-augmented workflows to increase top-of-funnel efficiency and quality. * Operational Impact: Continuously problem-solve and strategically prioritize results over activity. You will cut through complexity to deliver measurable business outcomes, translating strategy into high-impact pipeline generation. * Proactive Alignment: Act as a proactive, independent leader who naturally aligns teams across Marketing, Sales, and GTM Operations to ensure a seamless transition from top-of-funnel engagement to Account Executive handoff. What makes you a great fit: * SDR Leadership & Managing Managers: A proven track record of managing and scaling high-performing SDR teams within a business where outbound pipeline generation is a recognized strength. Crucially, you must have proven experience managing and developing managers, empowering them to effectively lead and coach their respective teams. * Commercial Drive: You bring an entrepreneurial and pragmatic attitude to the function, highly focused on scalable business growth and measurable ROI. * Technological Edge: Open-minded about AI and modern tech tools. You don't just ask how to do things faster; you think in first principles about how work should be done and question whether manual processes should exist at all. * Independent Problem Solver: You are an autonomous leader who doesn't need a perfect brief to get started. You proactively identify bottlenecks, design solutions, and implement them. * Inspiring & High-Energy Leader: You possess a contagious energy that aligns and motivates others. You have the grit to persist through genuine obstacles and find a way when there isn't an obvious path. * Clear Communicator: Whether it's a quick message or an executive presentation, your communication is punchy, structured, and leads with the "why". What Will Make You Successful Here * Growth Mindset: You own setbacks, learn from failure, and act on feedback. You don't wait for permission to improve. * Curiosity: You have an intrinsic drive to learn beyond your own desk, constantly challenging the status quo constructively and asking better questions than most. * Operational Impact: You are a convergent thinker. You find solutions, have the courage to stop things that aren't working, and measure success by business outcomes. * Grit: You work hard to win. You set ambitious goals, persist through real obstacles, and stay to fight when things get difficult. * Technological Edge: You are a tech pioneer. You actively use AI to fundamentally change how work is done, experimenting ahead of trends rather than reacting to them. * Respectful Collaboration: You lead with empathy and professional maturity, offering constructive honesty and valuing diverse perspectives to sharpen our collective thinking. What we offer * Work/Life balance: Flexible hours * Wellbeing and financial support: Access to Open Up, corporate discounts * Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups * And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ *Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample—you’ll learn more during the interview process.   About Us At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!