Account Manager / Objektmanager Facility Management (w/m/d)

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Berlin. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience to our mid-sized, fast-growth merchants, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get excited by working on a wide portfolio of mid-sized, fast-growth merchants across a variety of verticals. Through a pooled Account Management approach, you’ll work alongside a group of talented and driven Account Managers. Together, you’ll focus on efficiency and proactivity whilst developing customer relationships and driving commercial growth for your accounts. What You’ll Do: * Collaboration: As an Account Manager, you will work closely with other Account Managers; collaborating on many different accounts across a wide range of industries. * Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn. * Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.  * Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant. * Technical Affinity: Analytical and data-driven thinker who feels comfortable with spreadsheet analysis and technical discussions about the nuances of payments. * Feedback: Serve as a feedback loop for your customers internally.  Who You Are: * Enjoy engaging others and developing strong working relationships internally and externally with customers. * You're a natural-born networker and self-starter, and your communication skills make it easy for you to organize and lead customer meetings in person, over the phone, or online. * Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry * Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers * Strong time management skills and constantly looking for ways to work efficiently Additional Requirements: * You have 1-3 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services) * This role is based in our Berlin office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. * You have full professional written and verbal proficiency in German and English (other languages are a plus). * Some domestic and international travel is required. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Wunderflats

Here you can find our German speaking jobs.   ABOUT US Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe. Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today. More than 63,000 apartments are currently listed, and the company employs a team of over 150 people.  Learn more at www.wunderflats.com.  Do you love not only supporting customers but also giving them a real wow experience? Then you’ve come to the right place: As an Account Manager, you own the matching and rental agreements between landlords and tenants by guiding them through our platform, translating their needs and preferences into realities and helping tenants find great homes for their new journeys. With your dedication, you make sure our customers are not just satisfied but truly delighted. YOUR MISSION * Drive bookings by proactively matching tenant needs with the best apartments in our portfolio—fast, strategically, and with a clear focus on results. * Own the entire booking pipeline and identify high-value opportunities (e.g. large groups, special requirements, time-sensitive leads) before anyone asks. * Actively listen, diagnose, and advise tenants and landlords to create smart, win-win matches that deliver value for all sides. * Multitask across multiple leads and landlords at the same time, always prioritizing based on revenue impact and KPIs, not just order of arrival. * Act as the go-to interface between tenants and landlords, handling complex situations with confidence and pushing opportunities forward to close. * Use data and KPIs to steer your daily decisions, track performance, and consistently exceed targets. * Share insights from your conversations to improve our product, processes, and customer strategy—you are the voice of both tenants and landlords inside the company. * Continuously optimize how you work and contribute directly to the success and growth of Wunderflats. YOUR PROFILE * Fluent German (C1) and very good English (B2). * Excellent communication skills (written + verbal) and strong active listening—you understand the “why” behind each request. * Commercial mindset: you love identifying opportunities, closing deals, and driving measurable outcomes. * Strong multitasker who thrives in fast-paced environments and can manage many leads at once without losing focus. * KPI- and data-driven: you let metrics guide your priorities and actions. * Proactive and autonomous—you don’t wait to be told what to do; you take ownership and make things happen. * Strategic thinker: you know which bookings to prioritize and how to create the best matches between tenants and landlords. * Curious and insight-driven: you spot patterns in customer needs and translate them into improvements for the team and product. * Comfortable with CRM tools, Google Sheets, and Google Drive. * Highly motivated and driven by impact—on customers, landlords, and company growth. * Eager to learn, grow, and contribute in a dynamic, ambitious environment. OUR PITCH * #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact. * #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time. * #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences. * #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution. * #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us. * #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis. * #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!    *We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.

charles & charlotte

DEINE AUFGABEN * Du bist Teil des Account Management Teams und übernimmst eigenverantwortlich Planung, Kalkulation und Koordination von Social-Media-Projekten. * Gemeinsam mit interdisziplinären Teams stellst du sicher, dass Ressourcen und Budgets nicht nur effizient geplant, sondern auch konsequent eingehalten werden. * Als kommunikative Schnittstelle zwischen Agentur und Marke behältst du den Überblick, erkennst Spannungsfelder frühzeitig und löst sie proaktiv. * Kundengespräche und Präsentationen bereitest du inhaltlich eigenständig vor, führst sie mit Haltung und sorgst dafür, dass nächste Schritte klar definiert aus jedem Termin rausgehen. DEIN PROFIL * Du hast bereits Erfahrung in einer Agentur oder einem vergleichbaren Umfeld gesammelt und weißt, wie der Laden läuft. * Du behältst auch bei mehreren parallelen Projekten den Überblick und koordinierst Teams und Stakeholder souverän. * Kommunikation ist deine Stärke, intern wie extern. Du findest den richtigen Ton, ob im Kundencall oder im Team-Slack. * Du arbeitest eigenverantwortlich, bringst eigene Perspektiven ein und entwickelst dich und deine Arbeitsweise aktiv weiter. * Du sprichst Deutsch auf muttersprachlichem Niveau und sehr gutes Englisch. * Du sitzt in Berlin oder arbeitest remote in Deutschland. DEINE BENEFITS * Ein Team so heiß wie Frittenfett * Selbstführende Teams: Vertrauen statt Micro-Management  * Unlimited Budget für Weiterbildungen * Period Days Off