Engineering Manager (m/f/d)

Mercanis

DEINE AUFGABEN Als Procurement Excellence Manager bei Mercanis gestaltest du die Weiterentwicklung unserer Plattform und übersetzt komplexe Herausforderungen in klare, wirkungsvolle Produktlösungen. Du arbeitest eng mit CSM, Design und Engineering zusammen und erhältst einen tiefen Einblick in den Alltag eines schnell wachsenden SaaS-Unternehmens. Dabei verantwortest du strategische Initiativen, priorisierst Anforderungen und treibst eine nutzerzentrierte Produktentwicklung voran. Deine Arbeit hat direkten Einfluss auf unsere Roadmap, die User Experience und das Wachstum von Mercanis, ideal, wenn du gern Verantwortung übernimmst und echte Probleme unserer Nutzer löst. DEIN AUFGABENBEREICH * Arbeite eng mit cross-funktionalen Teams wie CSM, Design und Engineering zusammen und fungiere als zentrale Schnittstelle zwischen Business und Tech * Führe User Research durch, identifiziere die echten Pain Points unserer Nutzer und übersetze Erkenntnisse in konkrete Produktverbesserungen * Sammle Feedback, analysiere Produktnutzung und Performance, und leite Trends sowie Optimierungs­potenziale ab * Beobachte Markt- und Wettbewerbsentwicklungen kontinuierlich und entwickle Benchmarks sowie Best-Practice-Analysen * Übersetze Geschäftsanforderungen und Strategie in klare User Stories und unterstütze die Priorisierung sowie Weiterentwicklung unserer Roadmap * Übernimm Verantwortung für den Produkterfolg und trage maßgeblich dazu bei, Mercanis langfristig als Marktführer zu positionieren und Kundenzufriedenheit sicherzustellen DEIN PROFIL * Du hast 2–3 Jahre Erfahrung Bereichen wie Solution Engineering, Consulting oder Business Analytics – idealerweise im SaaS-Umfeld ODER relevante Erfahrung im Bereich Procurement Excellence, strategischem Einkauf oder Supply Chain Management * Du hast bereits in agilen, schnelllebigen Umgebungen gearbeitet und fühlst dich in interdisziplinären Teams wohl * Du bringst praktische Erfahrung mit digitalen Produkten und Softwareentwicklung mit * Du begeisterst dich dafür, komplexe Nutzerprobleme zu verstehen und in klare, umsetzbare Schritte zu übersetzen * Du arbeitest proaktiv, übernimmst gern Verantwortung und überzeugst durch starke organisatorische und kommunikative Fähigkeiten * Du verfügst über ausgeprägte analytische Fähigkeiten, ein gutes Auge fürs Detail und eine Hands-on-Mentalität * Du fühlst dich wohl in unklaren Situationen und behältst auch in herausfordernden Momenten einen kühlen Kopf * Du arbeitest gern eigenständig und scheust dich nicht vor Verantwortung * Du sprichst fließend Deutsch und Englisch WARUM WIR? * Mentoring & persönliches Wachstum: Du arbeitest eng mit erfahrenen Seriengründern zusammen, die dich in deiner fachlichen und persönlichen Entwicklung aktiv begleiten und fördern * Raum für Ideen: Bei uns herrscht eine offene Unternehmenskultur mit echtem Sparring. Du übernimmst Verantwortung und bekommst den Freiraum, deine Ideen umzusetzen * Team-Mindset: Dich erwartet ein engagiertes, neugieriges Team, das mutig ausprobiert, offen kommuniziert und sich ständig weiterentwickelt – gemeinsam und voneinander * Kultur der Wertschätzung: Wir wachsen gemeinsam, feiern Erfolge als Team und pflegen einen ehrlichen, respektvollen Austausch – ob im Alltag oder bei regelmäßigen Events * Zentrale Lage: Unser Büro liegt im Herzen des Berliner Startup-Ökosystems – mit guter Anbindung, inspirierender Umgebung und tollen Menschen * Dein Setup, deine Entscheidung: Du arbeitest mit dem System deiner Wahl – ob Apple, Windows oder Linux, du entscheidest * Faires Gehalt & Beteiligung: Wir bieten dir ein wettbewerbsfähiges Gehalt – plus die Möglichkeit, direkt am Unternehmenserfolg von Mercanis teilzuhaben

FREENOW

Location: Come and join us in Berlin. Freenow by Lyft empowers smarter mobility decisions, helping people move freely and cities thrive. We’re looking for a dynamic Engineering Manager to lead our Passenger and Driver Care team. In this role you will rebuild a team to ship customer and driver support automations, build AI assist features and lead certain integrations, while working with talented frontend, backend and AI engineers. If you’re ready to bring your ideas, lead with impact, and rebuild a team to deliver the best support experience, hop on board for your next ride with Freenow. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Ensure a sustainable delivery of your team while giving transparency, making pragmatic trade-offs and motivating the team with your positive energy * Integrate and collaborate with other disciplines and other tech leads as one team * Develop and improve processes and software development techniques together with your team * Help your software engineers to grow: Help them with their weaknesses and foster their strengths, provide frequent feedback and set goals * Foster autonomy in decisions and processes of your squad * Work with the recruiting team: Not only on attracting but also on retaining and onboarding new team members Our Techstack: Java | Kotlin | AWS | Docker | Git | Kafka | ElasticSearch & more ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * You have a strong software engineering background, building software systems for multiple years, ideally with Java or Kotlin * You're familiar with financial processes such as charging customers, creating invoices, providing data to accounting * You possess strong leadership skills and can effectively guide and motivate your team * You are committed to continuous learning and professional growth, and you foster a culture of learning, knowledge sharing, and collaboration within your team. * Your way of communication is structured and transparent as well as polite but clear * You have a growth mindset and can quickly adapt to change * You are a creative problem-solver and enjoy finding innovative solutions to challenging engineering problems. * You are interested in leveraging LLMs to build the best customer and driver support experience * Excellent English communication skills (written and verbal) ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad partnership Birthday, 24th + 31st December off Short term EU work policy Mobility Credit Health Insurance Employee assistance program     ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport. Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive. Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

Superchat

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We're hiring a Director of Engineering to take operational leadership of our Engineering organization. You'll partner with the CTO on strategy, own people leadership across all engineering squads, and build the structures that let us scale. WHO WE WANT Experienced engineering leader. You bring 5+ years of experience leading engineering teams in B2B SaaS or product-led companies. Seen scale before. You have a track record of stewarding a team through a scaling phase and seeing the breakpoints first-hand. Technically credible. You come from a strong technical background (former Senior+/Staff level), read code comfortably, and can follow and contribute to technical architecture discussions. Builder of strong engineering systems. You have built career frameworks, calibration systems, and performance management processes - and run them with consistency and discipline. Clear communicator and strategic operator. You are a strong communicator who turns strategy into clear quarterly objectives and actionable plans for teams. High standards, low ego. You combine high standards with a low-ego, builder mentality and lead by example rather than hierarchy. Structured, calm, and execution-focused. You know how to scale execution quality and operational discipline without slowing teams dow WHO WE DON’T WANT Hands-on architect first. You still want to spend 30%+ of your time coding or personally owning architecture decisions instead of scaling teams and engineering execution. Needs a large support structure. You rely heavily on fully built HR or people operations structures to manage performance, hiring, and team development. First-time engineering manager. You are entering engineering leadership for the first time and have not yet experienced scaling teams and organizations firsthand. YOUR DAY TO DAY * You run regular 1:1s with Engineering Managers and select senior engineers to support growth, alignment, and execution * You lead growth conversations, performance reviews, and calibration sessions across the engineering organization * You own key parts of the hiring process - from interviewing and org design to closing strong candidates * You sponsor and prioritize tech debt reduction and long-term architectural investments together with engineering leadership * You review squad delivery progress, surface blockers early, and maintain a high quality bar across teams * You work closely with the CTO on org design, hiring strategy, and headcount planning * You coordinate roadmap priorities and engineering capacity planning together with the CPO STAKEHOLDERS CTO: Your manager and closest partner on strategy and org design CPO: Counterpart on the Product side Engineering Managers: Your direct reports People Ops: Partner on compensation and hiring processes WHY PEOPLE CHOOSE US Mission that matters. Real impact on small businesses, not abstract metrics Executive-level ownership. Opportunity to shape and scale the engineering organization during a critical growth phase Funded with conviction. $16.5M raised with a strong trajectory toward profitability Modern stack. Kotlin/Quarkus, AWS, TypeScript/React/Next.js, LangGraph for AI - with intentionally low tech debt for our stage High-impact leadership scope. Influence engineering strategy, org design, execution quality, and cross-functional collaboration end-to-end Berlin office in Prenzlauer Berg. Hybrid setup with 2 work-from-home days, team events, and fully stocked office Squad-based organization. Each squad owns its domain end-to-end with strong accountability and autonomy PMs report to the CPO, not Engineering. Product strategy stays focused, consistent, and clearly prioritized Engineers own technical decisions. Directors and EMs challenge, support, and sponsor decisions — but do not override engineering judgment Hybrid by design. Our Berlin office is the center of gravity, with 2 WFH days as the standard setup Direct feedback culture. Transparent, respectful, and candid communication across all levels of the organization Two career tracks. Clear long-term growth paths for both ICs (Junior → Staff) and Engineering Managers, with explicit reversibility between tracks Benefits & Culture * Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription * Regular company and team events * Annual personal development budget of €500 for conferences, courses, books, career coaching, and more * An inclusive and exciting startup culture that enables fast professional and personal growth * Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment We want to build a community, not just a company. It’s important to us to create an environment where people genuinely enjoy spending time together - whether that’s through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you’d like to help build here! We're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the description. At Superchat, we welcome diverse perspectives and people who think rigorously. Relocating to Berlin? We support you with practical relocation help. You'll feel home in no time. We look forward to your application! 🙂 With your application you agree to our privacy policy.